Chancellors Camberley reviews

★★★★★ 5/5

Google

I don’t usually leave reviews, but I felt compelled to write one about the amazing customer service we received when dealing with Danielle Sheperd over the last six years. Danielle goes above and beyond for her vendors and prospective buyers. I always felt confident during the process as she had everything in hand. I never felt like I needed to worry as she is extremely capable and brilliant at her job. She is a credit to her company, who need more employees with the same attitude and customer care skills as Danielle ⭐️

Gaynor · 24 November 2023

★★★★★ 5/5

Google

Amy Griffin has been really lovely and helpful in finding a lovely property for me to call home. I had a great experience right from the start and she has been able to accommodate all my needs.

Stephany · 22 June 2023

★★★★★ 1/5

Google

They completely ruined the house buying experience for us!! They didn't manage the seller well and couldn't get required information from seller for almost 10 months after the offer was accepted. The most annoying part was they would not update us, would never answer their phone, if luckily we get through to them they would promise to update us and never call back. Totally unprofessional. Wasted so much of our time and money!

Aroon · 22 February 2024

★★★★★ 5/5

Google

Dexter from Chancellors was a pleasure to work with. He was detailed, outlining both the benefits of the property as well as any drawbacks and how to address them. He talked about his own renovation and home-buying experiences. He was happy to schedule a second viewing for us at short notice and was quite understanding when the tradesman I had invited for a quote was nearly half an hour late. He also provided us with helpful advice for making an offer and kept us regularly informed. Overall, a solid five-star service from Dexter and Chancellors’ team.

S · 27 July 2023

★★★★★ 5/5

Google

Charlie has been extremely helpful in our house search. He is always very efficient and pleasant and goes above and beyond to find an appropriate property and accommodate the buyer's needs.

Caroline · 22 June 2023

★★★★★ 5/5

Google

I have had a great experience with the Chancellors team in Camberley. For personal reasons I had to get a rental property in short order and was let down by some other agents quite badly. Fortunately I had Jess from Chanchellors who did everything she could to make getting a new place happen. Very responsive, super helpful and genuinely great to work with. If I need any other property services in the future, I will be calling Jess first!

Ryan · 22 June 2023

★★★★★ 5/5

Google

Alfie was amazing when dealing with the purchase of our property! Always happy to help where ever he could! Also got back to you via email or phone call asap.

Hollie · 22 June 2023

★★★★★ 5/5

Google

Fast and friendly and very, very helpful! Thank you Stan!

Shimone · 25 July 2024

★★★★★ 5/5

Google

Thank you for providing such great service. I would highly recommend Jessica Cooke, so approachable, fabulous, professional and super helpful. Extremely happy with my first experience with Chancellors.

Neha · 22 June 2023

★★★★★ 5/5

Google

Mateo is a lovely colleague of yours, polite presentable & very professional, it was an absolute pleasure meeting with him. Look forward to doing more business. Thanks Mateo

Suzie · 22 June 2023

★★★★★ 1/5

Google

Warning, ⚠️ Truly dreadful service, they left an external door unlocked after a viewing, they went for three weeks without their promised weekly check in call, their management is shambolic and their communication appalling. Left them and went with another agent and property sold within a week 25k above asking price. Avoid Chancellors like the plague.

William · 25 July 2024

★★★★★ 5/5

Google

I'd like to thank you Danielle, Alfie and Melissa in dealing with the sale of my property. They were always very helpful throughout the whole process.

Rocco · 22 June 2023

★★★★★ 5/5

Google

Amy Griffin is a very personable lady and swift to contact me with any updates. Knowledgeable in the property management/landlord requirements etc. Great job 👏🏻 …

S · 22 June 2023

★★★★★ 5/5

Google

Although we weren't successful this time, Alfie was incredibly informative and helpful at all stages.

Michael · 24 December 2023

★★★★★ 1/5

Google

Very unprofessional. Was supposed to have a viewing at 17:40 with Jessica Cooke but she called 20 minutes before the viewing to ask if I can come earlier but told her I couldn't. 5 minutes later I get a call from one of her colleague saying that I said I will be late when I wasn't. Drove by the property at 17:40 no one was there. Parked by the side of the property and payed for parking and walked back again this time it was 17:45 and still no one was there. I waited 5 minutes before calling the office and was told that she was there so I waited until 18:00 outside in the cold when I decided i wasn't going to wait anymore and decided to leave. I then get an email from Jessica saying she waited for me for 20 minutes which was a lie and that she had to be at another property at 18:15. All in all 2 hours of my day wasted as I traveled far. Will definitely not be using them.

Ousama · 22 June 2022

★★★★★ 5/5

Google

My Partner and I have become experts on this now as we enter week 6 of house searching around 5 key areas for our large family. We met with Jessica at Chancellors for a house viewing on Saturday the 14th. When planning or visualising the home for your family, you need more than 15 mins as It is not great being ushered in and out like an F1 pit stop crew. Jessica spent the time with us that was needed and not only that, she kindly gave clear honest opinions before we walked into a room, positive but also negative with a solution in mind. This was the transparent navigation we have not experienced as of yet and was thankful for it. We are still on the search as our personal application considers many children but we hope to work with Chancellors again on this journey. Superb professionalism and service.

Mark · 22 June 2022

★★★★★ 5/5

Google

We had a really great experience with Alfie showing us the property, to the point our little daughter felt so familiar and started playing around him! As he is a well organized agent, he called me twice to remind me our booking and he had answers to all of our questions. With great sense of humor he managed to make any weirdness and imperfections of the property, looking right and good! His positive energy, his smile and his knowledge was a pleasant way to finish our afternoon and feel that we are in safe hands regarding our investment!

Kate · 22 June 2022

★★★★★ 5/5

Google

I have recently cancelled a contract with a well known independent Letting Agent. I was disillusioned so I contacted Chancellors to take over the letting. As I was about to leave for a holiday Jonathan Pepper came the same day to take the necessary details and I was so impressed with the manner in which the situation was managed, I signed the contract. Tenants were quickly found for the property. In view of of this I would recommend your Camberley Office highly. I would just like to add the dealings I also had with Leona Wills were efficient and courteous. UB

Uta · 24 June 2014

★★★★★ 5/5

Google

Agent was very friendly and promptly arrived at the location.

Chandana · 23 January 2024

★★★★★ 5/5

Google

Mateo was super approachable, very knowledgable and clearly willing to support in terms of queries etc 10/10

Hattie · 22 June 2023

★★★★★ 5/5

Google

Great experience with Chancellors - special thanks to Ellie and Danielle for their advice and professionalism!

Rhys · 22 June 2023

★★★★★ 1/5

Google

Our property was taken on by Paul Bosanko after he came round 2nd November. After receiving forms we gave verbal consent 6th November and signed forms were returned 11th November. 12th November I received the ID check call Then nothing.... Chased 6 days later (18th November ) for the next steps and a photographer had not even been booked yet! Chased Amber again 20th. Managed to get one out the following day and finally, and chased on 30th as to why it was not online yet. 1st December our property was on the various selling portals... just shy of a month after I verbally confirmed instruction ! They also spelled my name wrong, despite me signing the end of every email with it spelled correctly! Called for a video tour to be done and Adele came out to do it, but it was never used 🤷‍♀️ 7th December I chased Paul about a board. No reply. 28th December chased again. Still no reply. Received a call to drop the price £25k on 7th Jan and agreed. Automated emails followed. Still no board. 29th January Louise from head office calls, I ranted about my issues and the fact the branch (Camberley) were ignoring me and she managed to get a board and said she would rearrange the advert to make it more appealing. So the photo order was changed. That’s it. Board arrived a couple of days later. 5th Feb FIRST VIEWING! Saw on the security cameras that they were inside for 3 minutes! Unless they sprinted round I don’t see how they saw the whole house! Received automated feedback and have not managed to speak to a person since then, and today is 13th Feb! To say I’m unimpressed and an understatement!NegativeResponsiveness, Quality, Professionalism, Value

Ellie · 22 June 2021

★★★★★ 5/5

Google

Helpful, polite and knowledgeable agents. These guys know their stuff and great info on the properties in the surrounding area of Camberley. You won’t be sorry you chose this estate agent finding you the property that suits you! As we all know, choosing your new home is a decision not to be taken lightly. Terry is outstanding and goes above and beyond to help you through this process.

Manchester · 22 June 2020

★★★★★ 5/5

Google

Very professional and cooperative, as always pleasure working with you all. Special thank you to Jessica Cooke for being there whenever required throughout the process.

Zina · 22 June 2022