Trusted Agent profile · Camberley

Chancellors Camberley reviews

4.6

★★★★★ Excellent

175 reviews across 1 platform

68-70, High Street, Camberley, GU15 3RS

Chancellors's office in Camberley, at 68-70, is rated 4.6 out of 5 across 175 reviews on 1 platform, including 175 Google reviews rated 4.6.

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4.6 / 5

175

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Camberley office, from every platform, shown as written. First names only.

5/5

Google

Shared a couple of hours being shown properties with Enzo from Chancellors, Enzo was polite, helpful and great to deal with.

Amanda · 23 September 2024

Agent replied · 23 October 2024

Hi Amanda, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

I would highly recommend using Chancellors and had a very professional customer service experience with Melissa Hill. Melissa was attentive and resourceful when looking to help me as a first time buyer and I knew I was in good hands throughout under her stewardship. Great experience and would recommend to friends and family.

Paul · 22 June 2022

Agent replied · 21 June 2024

Thank you Paul for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Mateo has been very professional in his dealings with our account. He put us at ease with the sale and negotiated perfectly with our buyers. He also dealt well with initially having to give us bad news. So huge Kudos to him.

Nicola · 22 June 2023

Agent replied · 21 June 2024

Thank you Nicola for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Today we met with a lovely young man, Enzo. He was polite and friendly helping answer as many questions as he could. Also gave us enough space to view the property without feeling rushed. We placed an offer on a house straight after our meeting. Thank you very much for all your assistance with the property. Warmest Regards Saleha

Saleha · 17 January 2025

Agent replied · 24 January 2025

Thank you so much for your kind words, Saleha! We're thrilled to hear that Enzo provided you with excellent assistance during your property viewing. Congratulations on placing an offer! If you need any further help, don't hesitate to reach out. Warm regards from the Chancellors team!

5/5

Google

I don’t usually leave reviews, but I felt compelled to write one about the amazing customer service we received when dealing with Danielle Sheperd over the last six years. Danielle goes above and beyond for her vendors and prospective buyers. I always felt confident during the process as she had everything in hand. I never felt like I needed to worry as she is extremely capable and brilliant at her job. She is a credit to her company, who need more employees with the same attitude and customer care skills as Danielle ⭐️

Gaynor · 24 November 2023

Agent replied · 21 June 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Amy Griffin has been really lovely and helpful in finding a lovely property for me to call home. I had a great experience right from the start and she has been able to accommodate all my needs.

Stephany · 22 June 2023

Agent replied · 21 June 2024

Thank you for leaving us this great review Stephany, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

1/5

Google

They completely ruined the house buying experience for us!! They didn't manage the seller well and couldn't get required information from seller for almost 10 months after the offer was accepted. The most annoying part was they would not update us, would never answer their phone, if luckily we get through to them they would promise to update us and never call back. Totally unprofessional. Wasted so much of our time and money!

Aroon · 22 February 2024

Agent replied · 21 June 2024

Hello Aroon, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Camberley branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

5/5

Google

Dexter from Chancellors was a pleasure to work with. He was detailed, outlining both the benefits of the property as well as any drawbacks and how to address them. He talked about his own renovation and home-buying experiences. He was happy to schedule a second viewing for us at short notice and was quite understanding when the tradesman I had invited for a quote was nearly half an hour late. He also provided us with helpful advice for making an offer and kept us regularly informed. Overall, a solid five-star service from Dexter and Chancellors’ team.

S · 27 July 2023

Agent replied · 21 June 2024

Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Charlie has been extremely helpful in our house search. He is always very efficient and pleasant and goes above and beyond to find an appropriate property and accommodate the buyer's needs.

Caroline · 22 June 2023

Agent replied · 21 June 2024

Hi Caroline, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

I have had a great experience with the Chancellors team in Camberley. For personal reasons I had to get a rental property in short order and was let down by some other agents quite badly. Fortunately I had Jess from Chanchellors who did everything she could to make getting a new place happen. Very responsive, super helpful and genuinely great to work with. If I need any other property services in the future, I will be calling Jess first!

Ryan · 22 June 2023

Agent replied · 21 June 2024

Hi Ryan, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Alfie was amazing when dealing with the purchase of our property! Always happy to help where ever he could! Also got back to you via email or phone call asap.

Hollie · 22 June 2023

Agent replied · 21 June 2024

Hi Hollie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Fast and friendly and very, very helpful! Thank you Stan!

Shimone · 25 July 2024

Agent replied · 24 August 2024

Thank you for this great review Shimone!

5/5

Google

Thank you for providing such great service. I would highly recommend Jessica Cooke, so approachable, fabulous, professional and super helpful. Extremely happy with my first experience with Chancellors.

Neha · 22 June 2023

Agent replied · 21 June 2024

Thank you Neha for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Mateo is a lovely colleague of yours, polite presentable & very professional, it was an absolute pleasure meeting with him. Look forward to doing more business. Thanks Mateo

Suzie · 22 June 2023

Agent replied · 21 June 2024

Thank you Suzie, for this review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Google

Warning, ⚠️ Truly dreadful service, they left an external door unlocked after a viewing, they went for three weeks without their promised weekly check in call, their management is shambolic and their communication appalling. Left them and went with another agent and property sold within a week 25k above asking price. Avoid Chancellors like the plague.

William · 25 July 2024

Agent replied · 24 August 2024

Thank you for reaching out to us. We are sorry to hear of your concerns regarding our Camberley branch, please email directors@chancellors.co.uk so we can look into this for you.

5/5

Google

I'd like to thank you Danielle, Alfie and Melissa in dealing with the sale of my property. They were always very helpful throughout the whole process.

Rocco · 22 June 2023

Agent replied · 21 June 2024

Thank you for leaving us this great review Rocco, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Amy Griffin is a very personable lady and swift to contact me with any updates. Knowledgeable in the property management/landlord requirements etc. Great job 👏🏻 …

S · 22 June 2023

Agent replied · 21 June 2024

Thank you S Fowler for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Although we weren't successful this time, Alfie was incredibly informative and helpful at all stages.

Michael · 24 December 2023

Agent replied · 21 June 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Google

Very unprofessional. Was supposed to have a viewing at 17:40 with Jessica Cooke but she called 20 minutes before the viewing to ask if I can come earlier but told her I couldn't. 5 minutes later I get a call from one of her colleague saying that I said I will be late when I wasn't. Drove by the property at 17:40 no one was there. Parked by the side of the property and payed for parking and walked back again this time it was 17:45 and still no one was there. I waited 5 minutes before calling the office and was told that she was there so I waited until 18:00 outside in the cold when I decided i wasn't going to wait anymore and decided to leave. I then get an email from Jessica saying she waited for me for 20 minutes which was a lie and that she had to be at another property at 18:15. All in all 2 hours of my day wasted as I traveled far. Will definitely not be using them.

Ousama · 22 June 2022

Agent replied · 21 June 2024

Hi Ousama, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Google

My Partner and I have become experts on this now as we enter week 6 of house searching around 5 key areas for our large family. We met with Jessica at Chancellors for a house viewing on Saturday the 14th. When planning or visualising the home for your family, you need more than 15 mins as It is not great being ushered in and out like an F1 pit stop crew. Jessica spent the time with us that was needed and not only that, she kindly gave clear honest opinions before we walked into a room, positive but also negative with a solution in mind. This was the transparent navigation we have not experienced as of yet and was thankful for it. We are still on the search as our personal application considers many children but we hope to work with Chancellors again on this journey. Superb professionalism and service.

Mark · 22 June 2022

Agent replied · 21 June 2024

Thank you Mark for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this fantastic feedback with the relevant teams.

5/5

Google

We had a really great experience with Alfie showing us the property, to the point our little daughter felt so familiar and started playing around him! As he is a well organized agent, he called me twice to remind me our booking and he had answers to all of our questions. With great sense of humor he managed to make any weirdness and imperfections of the property, looking right and good! His positive energy, his smile and his knowledge was a pleasant way to finish our afternoon and feel that we are in safe hands regarding our investment!

Kate · 22 June 2022

Agent replied · 21 June 2024

Thank you Kate for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this fantastic feedback with the relevant teams.

5/5

Google

I have recently cancelled a contract with a well known independent Letting Agent. I was disillusioned so I contacted Chancellors to take over the letting. As I was about to leave for a holiday Jonathan Pepper came the same day to take the necessary details and I was so impressed with the manner in which the situation was managed, I signed the contract. Tenants were quickly found for the property. In view of of this I would recommend your Camberley Office highly. I would just like to add the dealings I also had with Leona Wills were efficient and courteous. UB

Uta · 24 June 2014

5/5

Google

Lewis showed me around a property recently and he was very professional. He answered all my questions and was very helpful.

Felicity · 4 August 2025

Agent replied · 11 October 2026

Hi Felicity, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Agent was very friendly and promptly arrived at the location.

Chandana · 23 January 2024

Agent replied · 21 June 2024

Thank you Chandana for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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