Trusted Agent profile · Calderdale
★★★★★
2,093 reviews across 2 platforms
8 Silver Street, Halifax, HX1 1HS, Calderdale, HX1 1HS
Ryder & Dutton's office in Calderdale, at 8 Silver Street, is rated 4.8 out of 5 across 2,093 reviews on two platforms.
Every review we hold for the Calderdale office, from every platform, shown as written. First names only.
5/5
TrustpilotI would definitely recommend Ryder and Dutton
Tom at the Heywood branch dealt with my sale, it wasn't a straight forward sale due to surveys and leasehold issues. Tom was very proactive chasing up solicitors and keeping me upto date, without him the sale would have been a lot more stressful.
Thank you very much for the positive feedback Sam!
5/5
TrustpilotDespite the corporate seller being…
Despite the corporate seller being really unhelpful Laura kept me informed throughout and took on board my concerns to progress the sale.
We are so glad to hear that our team member provided such excellent support and kept you informed. We appreciate your kind words.
5/5
TrustpilotGeraldine has been fantastic
Geraldine has been fantastic. Always there to answer any questions I had and helped me along the way with the process as it was very different to what I’ve been used to since coming from Scotland.
5/5
TrustpilotThe lovely lady by the name of Jessica…
The lovely lady by the name of Jessica was not only very polite at all times but very professional keeping to her promises - if you had one more as good as her you could probably get rid of the rest of your team even though everyone has been a great help at all times.Should the need arise I would not hesitate to use your service or recomend you to all and sundry
We are so pleased to hear that you had such a positive experience with Jessica. Her dedication to providing excellent service is truly appreciated. Thank you for your kind words and for recommending our service 🏠
5/5
TrustpilotCustomer Service
in two words, CUSTOMER SERVICE! Jade and Michaela were absolutely terrific! They individually and collectively kept the sale moving forward, going above and beyond to make sure the sale was a success. An example is that I live and work in the US and they were able to help find service providers to make the property presentable for the purchasers, so they didn't lose their affinity for the property! Both Jade and Michaela, kept me apprised throughout the process. They always answered the phone and always relayed a positive attitude! It is hard to find good people in todays environment so it is a testament to R&D that they can attract and keep such talent. I interviewed several realtors to sell this property, which had geographical challenges for me. I am not sure I would have had the same success had we gone with a different provider.Warm regards,Frank Murphy CEOPoplar Grove Golf Club Amherst VA, 24521
We are so glad that you enjoyed your experience with Jade and Michaela, thank you for the 5* review it has been an absolute pleasure.
5/5
TrustpilotMatt walsh new property purchase
I recently had the pleasure of working with Matt Walsh from Ryder & Dutton when purchasing my new property, and I cannot recommend him highly enough. From the initial stages right through to completion, Matt provided exceptional service and support, making the entire process smooth and stress-free.Matt's knowledge of the local market was impressive, and he took the time to understand my requirements, ensuring he presented properties that perfectly matched what I was looking for. His professionalism and responsiveness were outstanding; he was always available to answer questions and provide guidance, which was incredibly reassuring as a first-time buyer.What stood out most was Matt's dedication to ensuring everything progressed smoothly. He kept me informed at every step, liaised effectively with all parties involved, and ensured any issues were swiftly resolved. His proactive approach and attention to detail were instrumental in securing my dream home.Overall, Matt Walsh exceeded my expectations with his expertise, reliability, and genuine commitment to his clients. If you're looking for a property with exceptional service from start to finish, I wholeheartedly recommend Matt and the team at Ryder & Dutton.
Hi Toqeer, It was a pleasure dealing with you. If you do look to sell in the future please do let me know. - Matt
5/5
TrustpilotA very professional team.
It was a long and tiring journey between marketing our house and completion of sale but throughout the Ryder and Dutton team kept us updated with every twist and turn. Many of the team helped us at one point or another but special mention to Jade who was constantly 'on the ball' with her quick responses to all of our (many) queries. Hats off, too, to Michela beavering away on our behalf with constant 'harrassing' of involved legal representatives. The whole team made our journey from decision to completion easy.
it took sometime but we got there in the end. It been a pleasure dealing with you. From the all the team at Royton wishing you all the best in your new home.
5/5
TrustpilotI had a good experience with ryder and…
I had a good experience with ryder and dutton , Kelsey kept me updated and talked me through the process in detail which reasurred me . When kelsey wasnt available Brooke was on hand to help..I found the staff polite and professional and the day of completion couldnt of gone ant better !
5/5
TrustpilotNicole Ambrus highly professional and a trusted advisor…
I will like to thank Nicole Ambrus for her professionalism from the day that she came to do the lettings appraisal on my property and when it was finally let out. She patiently and promptly responded to my emails.Nicole was upfront on the general work required to get the house ready for marketing and viewings. Crucially, and to help manage expectations, she told me what the asking rent would be to avoid the property being on the market longer than necessary unoccupied.Nicole is a trusted advisor; I heeded her advice and a number of prospective tenants indicated interest almost immediately after block viewings.
Thanks for your 5 star review of the service that Nicole has provided for you, much appreciated.Many ThanksGemma Horn - Lettings Management
5/5
TrustpilotGreat experience!
Me and my husband recently sold our property through Ryder & Dutton and we can’t thank them enough for the smooth journey. We were apprehensive at the beginning as we know with the current market, houses are taking a while to sell however the process from start to finish was very easy. Chris initially valued our property and just speaking with him put us at ease, he was very approachable and lovely to speak to. Then we liaised with Naveen who was really helpful with going back and forth with us and our buyers, she always kept us in the loop even if there was nothing going on she kept us reassured through the process. Our move manager was Catherine and she was an absolute delight to liaise with, she responded efficiently through emails and phone calls and kept us updated at all times. We would highly recommend Ryder & Dutton and will be looking to potentially plan our next move with them :)
4/5
TrustpilotRecommending Miss Jade Pass
Miss Jade Pass has been so helpful and professional in helping us through the process which we are not familiar with. Though we had a misunderstanding with her other colleague, she tried to solve the issue for us the best she could and have always been responsive and helpful with her advise. She also handled the seller/buyer relationship well for the best outcome of everyone, I highly recommend her service.
We appreciate you taking the time to share your experience. We're thrilled to hear that Jade provided such exceptional service and support throughout the process, especially given your unfamiliarity with it. Her professionalism and responsiveness are highly valued, and we're glad she was able to help navigate the complexities of the situation and achieve a positive outcome for all parties involved. We'll certainly share your feedback with her.
5/5
TrustpilotOliver Blakey is a pleasure to deal…
Oliver Blakey is a pleasure to deal with professional and always happy to help follows the correct process and maintaining competence in a difficult situation with myself being in the industry working with estate agents as a mortgage broker for over 23 years he is truly an asset to you’re business and worthy of an early appraisal and many more years with Ryder Dutton
5/5
TrustpilotHad amazing experience with Ryder &…
Had amazing experience with Ryder & Dutton estate Agents. Freya and Rachael Hilton were spot on with their work. Can’t thank Rachael Hilton for making our move so easy and convenient. We had only 4 weeks to move, we were really stressed but Rachael and Freya arranged our viewing according to the time that suited us as me and my husband both are working full-time. All the documentation work was done on time. Throughout the process Rachael kept us updating time to time and within 3 weeks we were in our new home. Freya was very kind and helpful to show us our new home and made sure we have access to everything. Highly recommended. Thank you so much Rachael Hilton and Freya for all the hard work that you both put in for making our move stress-free.
Great to hear that we have helped you move with as little stress as possible.Gareth HuntHead Of Lettings
5/5
TrustpilotWe recently sold our home with Ryder &…
We recently sold our home with Ryder & Dutton and purchased our next one through them at the same time. Kris came out to do the initial valuation and was very thorough, informative but most of all, lovely. We’d spoken to another estate agent previous to Ryder & Dutton who didn’t come out to value our house, just had a quick phone call and that was it. Kris came prepared with a folder of information about our house and went through everything ensuring we fully understood the process. Once on the market we were looked after by Naveen, who again, was absolutely brilliant. From booking in viewings, phoning giving us feedback and securing our buyer, she was nothing but personable, professional and really on the ball with everything giving us updates as and when she could. When buying our next home we dealt with Lauren who just like Kris and Naveen, was professional, personable and kept us up to date every step of the way. Both Naveen and Lauren had the answer to every question I asked and made the whole process of buying and selling as stress free as possible.
Hi Sally, thank you very much for the lovely review! It was a pleasure to have you as my vendor & to find you a buyer that’s going to love your home the way you did! I’m so happy that you’ve managed to find your forever home with the help of Lauren! Thank you for using Ryder & Dutton Kind regards,Naveen
5/5
TrustpilotFantastic House Moving Experience
I am extremely grateful for the help and support from Geraldine Marsden. Buying a house is so stressful but made so much easier when you have Geraldine's help. Thank you so much for always being available, chasing various people and keeping me updated throughout the entire process. Geraldine is an absolute credit to the team at Ryder and Dutton. Thank you from the bottom of my heart for all of your support during the purchase of our forever home.If you are thinking of moving I would not hesitate to use Ryder and Dutton they have been absolutely amazing!
Thank you so much for sharing your experience with us, we're delighted to hear you were happy with our service and wish you all the best in your new home 🏠 ⭐ - Tony and the Oldham team
5/5
TrustpilotThe lovely Jenna at Ryder & Dutton…
The lovely Jenna at Ryder & Dutton Heywood. I cannot praise her enough. Her communication was excellent, she made the whole process so easy for me. I am neurodiverse and struggle with paperwork and long processes. Jenna helped me through each stage, clarifying info from solicitors, passing messages through the chain and remaining positive. I had a change of circumstance 2 weeks before completion meaning we had to start again but everyone pulled together to get me to complete on time. The team are kind and dedicated, definitely experts in their field. Thanks so much R&D Heywood, especially Jenna&Megan, for your hard work and support. Would definitely buy and sell with you again ☺️
Thank you so much for the lovely review, we are so happy we could help you move forward with your lovely new home. All the very best from all at Ryder and Dutton, Heywood Office.
5/5
TrustpilotHappy with the service
I recently bought a property through Ryder & Dutton and was very happy with the service provided!The sale didn't go too smoothly and was a lengthy process (through no fault of Ryden & Dutton). Matt was there to help throughout. I was also away for a full month towards of the sale where there were a few complications. Matt was great in these circumstances and helped by communicating going back and forth with all parties to find out exactly what was needed to get the sale complete for me not long after I got back. Thanks Matt. Very friendly and professional throughout
Thanks for the review Katie, hope your enjoying your new home. - Matt
5/5
TrustpilotFantastic
I recently sold my property with Ryder & Dutton, Heywood branch. With it being my first ever sale, I was nervous and had a lot of questions throughout the process. From start to finish it was a great experience. Fran Whittle, Jenna Henley and the rest of the team were very helpful, always available to answer any questions and worked hard to make sure everything went smoothly and as quickly as possible, always with a smile and helpful advice. Jenna kept me informed every step of the way and I felt very comfortable asking questions and asking for advice when needed. Ryder & Dutton made a complicated process a walk in the park which I am very grateful for. I can recommend their services without hesitation. Thank you for all your help, it's much appreciated.
Many thanks for the wonderful review, we are so glad you were happy with our efforts, take good care form all at Ryder and Dutton
5/5
TrustpilotIts been a great pleasure doing…
Its been a great pleasure doing business with Ryder & Dutton. I just want to say a massive thank you to Lauren in the rochdale branch. She has supported me from start to finish which I am truly grateful for. She answered all my queries in a timely and professional manner. She is a true asset to Ryder & Dutton who went above and beyond my expectations. I honestly thought buying a house would be quite complex but Lauren made the whole process look easy. Thanks again and I would certainly recommend Ryder & Dutton to any potential buyers and sellers solely due to their excellent customer services.
Thank you for your kind review Shaair! We hope you and your family have a fantastic future in your new home.
5/5
TrustpilotAmazing Estate Agent
Throughout my home buying process, Ryder and Duttons Team has been absolutely impeccable. My main point of contact throughout the process was Geraldine who not only kept me updated regularly via email but also called me to check in and was amazing at responding to any queries I had. She chased on my behalf, brought forward any concerns I had to the seller and resolved any problems extremely quickly and efficiently. I’d also like to mention Dylan who facilitated the multiple viewings I had. He was polite, friendly and knowledgeable. Huge thanks to everyone that has supported this process, would highly recommend.
5/5
TrustpilotI would recommend anyone moving house to use Ryder and Dutton
Ryder and Dutton were my sellers estate agents but couldn’t have helped me more. Kirsten Woodhead was amazing throughout the whole process, she kept me updated on a regular basis and was really supportive when we had some hiccups along the way. From the outset she was attentive, knowledgeable and answered all my questions promptly and made what could have been a stressful experience much smoother. I would highly recommend them to anyone.
5/5
TrustpilotExcellent service provided by Ryder &…
Excellent service provided by Ryder & Dutton. Jade and Michaela were fantastic and kept me informed about viewings and feedback from them. Once I accepted an offer Jenny the Sales Manager took over. It wasn’t a straight forward sale as quite complex. Jenny was superb, so professional and kept me informed every step of the way. She really did go above and beyond and I can’t thank her and the team at R&D enough.
We are thrilled to hear about your positive experience with our team. It's wonderful to know that Jade, Michaela, and Jenny provided you with such excellent service. We appreciate your kind words and are delighted that you found the process to be smooth and efficient, even with the complexities involved. We strive to provide our clients with the highest level of care and professionalism, and we are glad that our team was able to exceed your expectations.
5/5
TrustpilotExcellent service
Right from when I went to view the property up till when I got my keys, Samantha and Paige were excellent. Providing me with the information I needed every step of the way. They respond to my emails promptly, and when they miss a call, they give me a call back ASAP.Overall, it was a nice experience with Ryder & Dutton because Samantha and Paige made it so. Thank you.
We're so happy to hear you had a positive experience with our team! We're proud of our agents and their dedication to providing excellent customer service.Gareth HuntHead Of Lettings
5/5
TrustpilotMichaela and Jade have been amazing…
Michaela and Jade have been amazing throughout my dealings with them. Constant communications and updates along with easy and familiar people to talk to - nothing has been too much trouble for them even in the difficult times - credit to Ryder & Dutton - i’d like to give my personal thanks to Michaela whom I’ve dealt with regularly - thank you so much ladies x
We're so pleased to hear about your positive experience. It's wonderful to know that our team members have been so helpful and supportive. We appreciate your kind words and will share your feedback with Michaela and Jade.
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