Ryder & Dutton Halifax reviews in Calderdale

★★★★★ 5/5

Trustpilot

Veda was extremely helpful in every…

Veda was extremely helpful in every possible way throughout the buying process of my new home. She replied very quickly to my questions and enquiries, of which at times were quiet thorough. I also wanted to view the property on more than one occasion and she was very accommodating with dates and times that were available for myself to go and view. Buying a new house can be quite stressful but with her friendly quick responses to my questions, this helped to put my mind at ease. I would definitely recommend Ryder & Dutton as a estate agents 👍

Ant · 19 November 2024

★★★★★ 5/5

Trustpilot

I want express my sincere gratitude for…

I want express my sincere gratitude for the staff at Ryder and Dutton Estate agents in Heywood. Catherine was a delight from start to finish, nothing was to much trouble, her communication was excellent and was able to put myself at ease when I felt a little stressed. Jenna was polite and in a good spirits she was also able to relay good informative updates, her bubbly personality was an asset also, Tom who shown potential buyers around my property gave a good handover and was positive. It was a very stress free pleasant experience I would not hesitate to use your service in the future, thank you ever so much

MISS · 11 November 2024

★★★★★ 5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish. Sold and purchased a property with Ryder and Dutton. Michaela was very professional, caring and hardworking she made the process stress free and was on the ball throughout. I would highly recommend Ryder & Dutton they provide great communication skills and all your questions and worries are dealt with right away. Can't believe it only took 9 weeks to sell and complete on our new property a very reliable and efficient service . Thank you so much .

Carol · 9 November 2024

★★★★★ 5/5

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Fantastic from start to finish Rachael…

Fantastic from start to finish Rachael kept me in the loop at all times and answered any questions that we wanted to know.nothing was too much trouble and all communications and questions asked were answered quickly.moving House is always stressful but Rachael made the process easy and stress free, so much that we can't wait to move into our new home.we would like to thank Rachael Hilton and Sarah Green for helping us find our new home you have been fantastic 😀

Claire · 5 November 2024

★★★★★ 5/5

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I had an outstanding experience

I had an outstanding experience. From the initial consultation to the final closing, their professionalism and expertise were exceptional. They demonstrated in-depth knowledge of the local market and guided me through every step of the process with great attention to detail. Communication was prompt and clear, making the entire transaction smooth and stress-free. I highly recommend Ammarah Ali and Ryder Dutton to anyone looking to buy or sell a property. They truly exceeded my expectations!Ammarah you have been amazing. Thank you so much for all the help. You kept me updated with everything. I can't thank you enough. You honestly deserve a massive bonus and I hope your managers are reading this.The team are amazing. Michaela I want to also thank you for all the help whilst Ammarah was away.Jade you were also amazing.Thank you to the full team. Ryder & Dutton are lucky to have this team. All the best

Mohammed · 1 November 2024

★★★★★ 5/5

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I cannot rate Ryder & Dutton highly…

I cannot rate Ryder & Dutton highly enough. We want to say a huge thank you to the wonderful Zoe! This is the professionalism you always want but rarely get. Zoe was faultless from the very beginning keeping in touch with every step of the way. She had us viewings lined up before the post went live, and we had two offers within the first weeks. Zoe completely understood very difficult circumstances and made selling our home a breeze. Zoe’s communication was prompt and always very helpful. She constantly updated us on the progress and ensured that both us and our buyers were happy. She’s wonderful and we will be recommending her to anyone we know.

Peter · 1 November 2024

★★★★★ 5/5

Trustpilot

Pain free process from our first call to completion

Selling a property can be one of the most challenging and stressful of life events. However It proved to be a real pleasure dealing with Jenna Henley and her team at the Heywood office when selling our property. They were honest from the start as to how long the process might take so when we eventually sold the property and then completed we were kept in the loop at all times. Could not fail to recommend them too highly for their excellent service.

Colin · 30 October 2024

★★★★★ 5/5

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Geraldine Marsden Ryder & Dutton

We would like to thank Geraldine Marsden for dealing with both the sale of our property & the purchase of our new home, Geraldine was extremely helpful & was able to keep us informed & up to date throughout the whole process, it was very reassuring to know that Geraldine was able to get us the answers we needed when we couldn't always contact our solicitor, she was always only a phone call away. Thankyou.

Emma · 10 January 2025

★★★★★ 5/5

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We recently progressed the sale of an…

We recently progressed the sale of an investment property in Shaw with he assistance of Ryder and Dutton. This included having to organise for the existing tenancy to be placed on notice about the sale. There were a significant amount of issues that had to be addressed to progress to sale and the assistance given by Freyah Mostyn in the management team on some complicated issues was vert greatly appreciated. Freyah was attentive, dealt with matters thoroughly and promptly and focused on progressing the issues to a stage where they were finalised. It was greatly appreciated.John Crowley

John · 27 October 2024

★★★★★ 5/5

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Selling a House - Great Service from Start to Completion

I just want to say many thanks to all concerned in the sale of my house especially Carmel, who always kept in touch with updates and provided us with any information we needed. The most important thing she provided for me was on a personal level of putting my mind at rest and always reassured me when I had concerns. I would highly recommend Ryder & Dutton to anyone who is buying or selling a house and hope you get the opportunity of dealing with Carmel.

Christine · 24 October 2024

★★★★★ 5/5

Trustpilot

On my 1st meeting with Gabrielle she…

On my 1st meeting with Gabrielle she was telling me what she can do when she would do it and explained the full details to me has this was my 1st time renting a property out I was happy to hear someone with this much thought and experience I had my doubts at 1st but hoped this would be this easy I have other business and had it before when people say there going to do thing that don't materialise Gabrielle was just great do exactly what sh said she was going to do speedy and prompt could not of asked for anymore better to handle the letting of me property I am onto my next property renovation to let out and will call her again and also referred Gabrielle to my friend witch she is dealing with his house now .Regards Warren

Warren · 24 October 2024

★★★★★ 5/5

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A huge thank you to Jenny Boyle!

A huge thank you to Jenny Boyle and Catherine Salisbury for all of their help and support throughout our journey completing on our house buying journey. They were both incredibly helpful, professional and always kept us updated throughout the process.

Lily · 12 September 2026

★★★★★ 5/5

Trustpilot

Great customer service!

Great customer service! My chain was very slow due to having to wait for tenants to vacate my property, but Fleur kept in touch with me even when we were just waiting. And when everything finally started happening she was an invaluable point of call to get the other sides actually moving (they were definitely not as proactive). She always came back to me with updates and helped navigate any problems. She always put me at ease. The welcome gift with tea/coffee/biscuits etc was a really nice touch. Thanks you so much saddleworth branch.

Anna · 20 October 2024

★★★★★ 1/5

Trustpilot

Disappointing Experience with Unprofessional Service, but a Few Bright Spots

Our experience with Ryder & Dutton has been quite disappointing from the start. Trying to schedule an appointment to view a property was extremely difficult, and communication with the team was frustrating. The first time we called to arrange a viewing, they asked when we were available. I gave two dates, but neither worked for them. Instead of offering alternative dates, there was silence on the other end, no suggestions, no effort to accommodate us. The conversation felt awkward, with me asking all the questions, and it was so unhelpful that I ended up hanging up promptly.However, I eventually called back a few days later, and this time I spoke to a lady (Rachel, I think) who was much better. She was very professional and accommodating, making the process smoother. I also dealt with another lady, Lois (I believe), who was great to deal with as well. Both were a noticeable improvement in terms of customer service compared to the initial experience.The first property we managed to view was guided by a gentleman who was far from professional. He didn’t offer any guidance throughout the viewing and was generally unfriendly, leaving us with a poor first impression.On another occasion, we were shown a property by a young lady who was clearly inexperienced. She seemed to know very little about the property, and it was obvious she wasn’t prepared to conduct the viewing alone. It made the experience awkward and uninformative.When we made an offer on a house, I called for feedback, and the person handling my offer was uninterested and fobbed me off onto another colleague. It felt like they couldn't be bothered to engage with the process. I made two separate offers on this property, clearly showing my interest, and was ready to make a final offer of a few thousand below asking price. However, due to the lack of professionalism and how everything was handled, I ultimately decided to step away from the deal. Throughout this, we were left constantly chasing for updates, with little initiative shown on their part.It seems like Ryder & Dutton have a lot of local properties on their books but simply don’t have enough staff to service them properly. Given the poor communication and lack of professionalism, we chose not to list our property with them. This was further cemented by their high fees, which are among the most expensive in the area, yet the service we received was far from premium.We expected a more professional and knowledgeable service, but unfortunately, Ryder & Dutton fell short at nearly every stage.

MAS · 16 October 2024

★★★★★ 1/5

Trustpilot

"Unprofessional Service and Misleading Communication: A Frustrating Experience with Ryder & Dutton"

I initially called to arrange a viewing for a house and was told by Agent 1 via a callback after a few hours that the house already had an accepted offer.Later, I asked my wife to call, and she spoke to Agent 2, who told her they would speak to the owner and arrange a viewing for us. Shortly after, we received an email confirming a viewing for 2 PM on Sunday.However, the next day, Agent 1 called my wife to inform her that the house was no longer available because an offer had been accepted, despite the fact that Agent 2 had already spoken to the owner and secured a time slot for the viewing.Today, I called and spoke to Agent 2, who asked if I had cancelled the booking. When I said no, they mentioned something vague about the owner not wanting a chain and preferring a quick sale. This directly contradicted the earlier assurance that we were scheduled for a viewing.Frustrated, I spoke to the manager, who simply reiterated that an offer had been accepted, without addressing the miscommunication or misleading information we'd been given throughout this process.This experience has been marked by extremely poor communication, inconsistent information, and outright misinformation between agents. It has been the worst experience I've ever had with an estate agency, and I will certainly be looking elsewhere in the future.

Osman · 11 October 2024

★★★★★ 5/5

Trustpilot

Geraldine Marsden was very helpful…

Geraldine Marsden was very helpful keeping me updated throughout the whole process and made it very stress free for me. Overall had a very good experience. Would highly recommend using the services provided by ryder and dutton.

Omar · 25 September 2026

★★★★★ 5/5

Trustpilot

Great service

We recently sold our property through Ryder and Dutton, and it was sold and complete in a few months. Amy handled our sale and was really professional throughout, Amy was contacting all parties on our behalf and we were always informed and kept up to date during the process. Amy let us know when she was on leave and ensure someone could help if we were to call, overall it was a good experience selling with Ryder and Dutton and that was all down to Amy.

Chris · 5 October 2024

★★★★★ 5/5

Trustpilot

Hallelujah for Heywood

Although I am a buyer and Ryder & Dutton are acting for the seller, Catherine has been nothing short of fantastic. She responded to every query immediately, in a friendly and helpful way, keeping communication flowing between the vendor and I. When I came into the office to provide required documentation she was always welcoming and extremely efficient. At the property, Tom was great. He was there with answers but he stood back and let me take viewings at my own pace. Between Catherine and Tom, purchasing a house suitable for my future needs was made smoother and less hassle than I expected. Thank you so much.

Patrick · 2 October 2024

★★★★★ 5/5

Trustpilot

House move experience

The most important aspect of the house sale was the good clear communication regarding the progress of the sale.Amy was always able to update me and answer any questions I had, if not immediately then by a return call. Not having sold a house for many years I did find it quote fast moving near to completion having to wait for funds to transfer arrange removal and key collection at both ends all in one day.

Michael · 26 November 2024

★★★★★ 4/5

Trustpilot

Geraldine Marsden did a fantastic job…

Geraldine Marsden did a fantastic job in guiding us through the later stages of selling and buying a property with Ryder & Dutton. Always answered any queries promptly and thoroughly. Geraldine kept us informed every step of the way. This makes a huge difference in the sometimes stressful time of buying and selling property. Great job.

EN · 13 May 2026

★★★★★ 5/5

Trustpilot

Great service received from Jacqueline

Great service received from Jacqueline. Professional and courteous with prompt replies to emails and calls including liaising with the vendor over potential furniture to purchase. You made a stressful time much easier, thank you.

Miss · 9 October 2026

★★★★★ 5/5

Trustpilot

All of the team at the Heywood office

All of the team at the Heywood office, especially Catherine, Emmy and Elle were extremely helpful and professional and made the selling of our mums house as stress free as it could be. Would definitely recommend. Thanks again

Mr · 11 September 2026

★★★★★ 5/5

Trustpilot

Not the most stressful thing in life, anymore...

Not the most stressful thing in life, anymore.Nobody is saying moving house is easy. It's an emotional rollercoaster..."Are we going for it? Aren't we?!" Alex & Fleur at R&D Uppermill were with us every step of the way. Every loop the loop, every sweeping bend. Their communication from day dot was outstanding. Always available and always able to answer the pertinent questions. Our sale & purchase was particularly tricky because we were in a lengthy chain. Not to mention we had a baby arriving within 4 days of the moving date. When you're chucking a newborn onto the "moving house rollercoaster" - you've got to be sure you've picked the right team. As we shot though the photo finish & the wheels ground to a halt, we were all smiles. So yeah - moving house used to be one of the most stressful things you could do. Not anymore, not if you pick the right team to do it with.

Rick · 16 September 2024

★★★★★ 5/5

Trustpilot

Very efficient agents. Ryder Dutton

The Manager Alex Fitton who started a sale of property with us, was very efficient and friendly. He committed a very good price and advertised it well. The initial photo of the property was not correctly done by the photographer that we paid for and Alex changed it straight away and the photo turned out well, so it was advertised very efficiently. Then the staff were dealing with the sale. They were all efficient and friendly. When we agreed on a purchase price, a lady called Jenny, was then straightforward to me. She was very good, she phoned me about things. Any emails were responded very quickly from her. She was very good. She understood everything I was thinking about and had lots of ways to make me feel better and more relieved. Thank you Jenny. Please tell all the staff they were working extremely well. If you were away, someone contacted me for you straight away. Good

Kathryn · 13 September 2024