Trusted Agent profile Β· Calderdale

Ryder & Dutton Halifax reviews in Calderdale

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

2,093 reviews across 2 platforms

8 Silver Street, Halifax, HX1 1HS, Calderdale, HX1 1HS

Ryder & Dutton's office in Calderdale, at 8 Silver Street, is rated 4.8 out of 5 across 2,093 reviews on two platforms.

Yell logo

3.7 / 5

3

Reviews on Yell

Business-wide

Trustpilot logo

2,090

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Calderdale office, from every platform, shown as written. First names only.

5/5

Trustpilot

One of the best experiences I have had…

One of the best experiences I have had when dealing with an Estate Agent. Particularly Georgie, Amber, Naomi and Lucy who were excellent a being vigilant with prospective buyers and clearly had my best interests at heart - thank you so much for that. Thank you also to Alex who put me in touch with the best solicitors ever, also Zoe, and to Geraldine for keeping me updated weekly on the progression of the sale.Breath of fresh air.Thank you all, truly grateful for all of your hard work.

Jacquie Β· 10 May 2024

Agent replied Β· 22 November 2024

Thanks for the review Jacquie - So glad we could help you sell your property!

5/5

Trustpilot

Strong communication and helped get results

Strong communication and helped me get my property in a very challenging chain. It’s a stressful process for involved but my move manager at Ryder & Dutton was contactable every day doing a lot of piecing together which was very valuable to me, I would suggest using.

Alex Β· 7 September 2026

Agent replied Β· 23 September 2026

We're so glad to hear our team's communication and dedication helped you navigate a challenging property chain. We understand moving can be stressful, and we appreciate your kind words.

4/5

Trustpilot

Jessica williamson made my whole…

Jessica williamson made my whole experience of selling and buying a fantastic one, she was always on the other end of the phone, answered any questions we had about anything, nothing was ever too much trouble. Thank you Jessica 😘 The Solicitors on the other hand where hard to reach, I felt they never really engaged with us, when you have never done this before, you look for a guiding hand with knowledge of whats happening and someone you can rely on, we don't feel this was what we got, unfortunately more often than not we felt ignored. Yes the portal was there, but never updated, it was a more of a toolfor Blackburn Birchall to ensure they ticked boxes. Sorry that was our experience.

Mrs Β· 25 July 2025

2/5

Trustpilot

Sub average service for price

Positive points: Branch Manager was very helpful during initial process, and guided me very well and house went up on sale fairly easily and quickly. The drawing of contract was easy.Negative points: Once house was sold, Lack of communication, I wasn’t kept up to date, I had to do lots of chasing around and even with that I would get redundant answers. Any information I was seeking from seller where agent has to act as a bridge, it was almost impossible asking them for help. Staff not very helpful. Based on this I think they are overpriced for services they give. Will I recommend R&D? No!

Amir Β· 25 April 2024

Agent replied Β· 22 November 2024

Dear Amir,Thank you for your feedback and I appreciate you taking the time discuss your experience with me when I telephoned you just now. We spoke about where you felt we fell a little short of your expectations and I can assure you your comments have been taken on board. I am pleased we achieved your asking price which was more than our competitors had valued the property for initially and it has of course allowed you to move to your next family home. We wish you all the best for the future. Michael HodsonBranch Manager - Ryder & Dutton, Middleton

5/5

Trustpilot

Great work!

I am absolutely delighted to share my heartfelt appreciation for the outstanding service delivered by Emma and Elizabeth. Their meticulous attention to detail and proactive approach in arranging property viewings surpassed my expectations. Their warmth and professionalism made the entire process not only efficient but also enjoyable. Furthermore, I cannot thank Laura enough for her exceptional communication skills and unwavering commitment to keeping us informed every step of the way. Together, their collective efforts have truly set a benchmark for excellence in estate agency services, and I am immensely grateful for their dedication, expertise, and genuine care.

Mengran Β· 17 April 2024

Agent replied Β· 22 November 2024

Thank you for the amazing Review, we hope you enjoy your new home it was great working with you.

5/5

Trustpilot

Lisa Royle was responsible for…

Lisa Royle was responsible for ensuring, eventually, that the property was sold. There were a number of issues with intending purchaser's but Lisa maintained a positive and helpful approach throughout.I was kept fully informed of matters throughout.The property was put on the market in December 2023 at a somewhat optimistic value and took about 10 months to eventually sell. Lisa was involved throughout to bring about the sale.

Jeremy Β· 29 October 2024

Agent replied Β· 22 November 2024

We appreciate your kind words about Lisa. It's wonderful to hear that she was able to maintain a positive and helpful approach throughout the process, even when faced with challenges. We strive to ensure our clients are kept informed and supported every step of the way.

5/5

Trustpilot

Charlotte was incredible

Charlotte was incredible. She is professional, amiable and was a great support. She would be an asset to any business and I would recommend her again again.

Annette Β· 22 September 2026

5/5

Trustpilot

We would highly recommend Ryder & Dutton Heywood

We recently had the pleasure of working with Jenna from Ryder & Dutton Heywood to sell our home, and we are beyond grateful for her exceptional service and dedication throughout the entire process. Jenna and the team’s commitment to achieving the best possible outcome for us was clear from the start. They took the time to thoroughly understand our needs and priorities, and their proactive approach ensured that our property was marketed effectively to potential buyers.Throughout the process, Jenna was a constant source of support and reassurance. Her communication was consistent and transparent, keeping us informed and updated at every stage. She handled every challenge with grace and professionalism, and her unwavering optimism and positivity were exactly what we needed!We are thrilled that we successfully sold our home and would highly recommend Ryder & Dutton Heywood to anyone considering them.

Katie Β· 2 April 2024

Agent replied Β· 22 November 2024

Thank you so much for the wonderful review! we wish you all the very best from all at Ryder and Dutton Heywood

5/5

Trustpilot

Highly recommended!

I have renting a property through Ryder and Dutton for several years. During that time I have dealt with Ms Sarah Green who has been, and continues to be, and excellent agent. Very little has needed attention but Sarah has organised everything quickly. The Landlord has also been very cooperative. All in all my dealing with Ryder and Dutton has been remarkable!

Stephen Β· 13 May 2026

Agent replied Β· 24 May 2026

We're happy to hear that your experience has been remarkable! It's great to know that our agent has been so helpful and efficient, and that the landlord has been cooperative. Thank you for your positive feedback.

5/5

Trustpilot

Helpful, Efficient, Friendly and Proactive

Renting my house was easy and quick with the help of Rachael Howard-Cofield, Ellouise Dagnall and Joshua Albanese. Rachael was extremely helpful and always kept me updated throughout the process. Rachael would always get back to me within an hour of my email and helped move the process along very quickly. She was always very polite and friendly and was a pleasure to talk to. Ellousie was very efficient when sending over our contracts making sure everything was done as quicky as possible for us. Josh was very friendly when showing us around the house and when giving us the keys he took his time to show us where all the metres are and other useful information etc. Josh also did our inventories which were very detailed. I would highly recommend using Ryder and Dutton, all of the staff that helped us were extremely reliable and friendly. These staff members are a credit to the company!

Sarah Β· 27 March 2024

Agent replied Β· 22 November 2024

Thank you for the 5 star review! ⭐⭐⭐⭐⭐

5/5

Trustpilot

Fantastic Service

Rachael Hilton and Daniel Parkinson have made my and my partners experience in renting our first home very positive and professional. They have been an incredible support and have been on hand with emails and calls frequently to help with the quick and smooth transition of viewing the home to handing over the keys. I highly recommend Ryder & Dutton Estate Agents as they have a highly supportive team around them especially Rachael and Daniel.

Jessica Β· 28 June 2024

Agent replied Β· 22 November 2024

Thanks for your five star review for Rachael and Daniel. I hope you have settled into your new home.Gareth HuntHead Of Lettings

5/5

Trustpilot

Ada was outstanding looking after us…

Ada was outstanding looking after us for our first purchase. Her communication was excellent- especially when we had really silly questions! Fantastic service. Highly recommend πŸ‘

R Β· 23 September 2026

5/5

Trustpilot

Ada and the team were brill Ada did a…

Ada and the team were brill Ada did a sterling job with difficult solicitors with them being slow to reply but we got there thank you

Roy Β· 22 September 2026

1/5

Trustpilot

Appalling service!

Appalling service!This company should be shut down.Booked a viewing nearly 3 weeks ago was told the 2nd March was the earliest they could do. No available staff which I questioned on two further phone calls.Been told today the property is sold even though I had been told only a week ago no other viewings have taken place or are booked we will be next to view.To then be told someone viewed 4 days after we enquired.To then check and see the property was updated as sold on right move days ago, so another lie told today about when the offer was made.Third time this has happened across other ryder and dutton offices with other viewings over the past 2 yrs Blatantly they are deciding who can and can not buy the houses they list. Please if you are a seller use any other company I will refuse now to ever view a property with this company and will be reporting them there conduct is not legal or professional

Adele Β· 1 March 2024

Agent replied Β· 22 November 2024

Hi Adele,Good to speak to you just now and once again I apologise for the way your viewing request has been handled, I do think our communication could have been better.As discussed, I hope you are able to find a suitable property to buy and if you see anything of interest with Ryder &Dutton I will be more than happy to personally deal with any viewings you may want to arrange in the future.Kind regards, Jake Rowson

5/5

Trustpilot

Thank you Ryder & Dutton

Completed the purchase of my 1st home listed by Ryder & Dutton!Hugely grateful to Liz - we met a few times when viewing different properties - she had lots of insight of what each property could offer to a new owner. Thank you to Oliver, Emmy and Tracey for all their help with getting over the finish line to completion. The process of buying a property is a highly stressful experience and the team at Ryder & Dutton made it less so.

Aisha Β· 26 February 2024

Agent replied Β· 26 December 2024

Thank you for your kind words and five-star rating. We're thrilled to hear about your positive experience with our Rochdale branch. It's wonderful to know that you found our team to be professional and supportive throughout the process. We're especially pleased to hear about the excellent service you received from Tom, Naveen & Nicole. We appreciate your feedback and will share it with the entire team. We look forward to assisting you again in the future.

5/5

Trustpilot

All I want to say is that I want to…

All I want to say is that I want to thank you Geraldine for being a great manager and really helping in selling my property, she was brilliant and very supportive I really appreciate the efforts she made for us to run things smoothly.

Mr Β· 14 May 2026

5/5

Trustpilot

11/10 For Geraldine

I recently had the pleasure of working with Geraldine who truly went above and beyond in helping me, being attentive, responsive, and incredibly helpful. She kept me informed every step of the way, ensuring I never felt out of the loop which, as a first time buyer, was crucial for me. Her professionalism and dedication made the entire process smooth and stress-free. I highly recommend Geraldine, and Ryder & Dutton generally, to anyone in search of their perfect property.

S Β· 29 February 2024

Agent replied Β· 22 November 2024

Hi S M, and 11/10!! thank you so much. I know Geraldine will be delighted and I will ensure your comments are passed on. All the best for the future, Alex & the team at Ryder & Dutton.

5/5

Trustpilot

Great lettings advice!

After having trouble with previous tenants we looked at the possibility of using a lettings agent to provide support should the need arise again.We were attended to by a lady called Gabrielle. She gave us some great advice, was very knowledgeable and competent in all the aspects of letting the property. Gabrielle was punctual at the meetings and on point with all the communication.

Mr Β· 16 November 2024

Agent replied Β· 22 November 2024

We're so pleased to hear about your positive experience with Gabrielle. It's wonderful to know that she was able to provide you with the support and guidance you needed. We strive to ensure our agents are knowledgeable and helpful, and we're glad that Gabrielle met your expectations.Gareth HuntHead Of Lettings

5/5

Trustpilot

Excellent Customer Service from Samantha and Freya

Samantha and Freya were rather prompt and polite bringing a warm and welcoming energy to what is usually a rather stressful process. Moving house is never easy but they were accommodating and answered all of our questions. We’re really happy with their service and how thorough and transparent they are and would recommend Ryder & Dutton to our friends and family too.

Nam Β· 9 December 2024

Agent replied Β· 26 December 2024

We are so happy to hear that you had a positive experience with Samantha and Freya. We strive to make the moving process as smooth as possible and it's wonderful to know that they were able to provide you with the support and guidance you needed. We appreciate your kind words and will share your feedback with the team.Gareth HuntHead Of Lettings

1/5

Trustpilot

Not very good service

A bottle house from you people read in Denton they didn’t tell anything wrong in the house. There’s when we bought the house we went there and we see there’s so many like door is not closing. Lock is not proper. The window is broken. They should tell us before.

Atiya Β· 19 March 2026

5/5

Trustpilot

Lacey Williams was exceptional in…

Lacey Williams was exceptional in communication and chasing up solicitors etc

Toni Β· 11 May 2026

Agent replied Β· 24 May 2026

Thank you for your positive feedback! We're happy to hear that you felt reassured throughout the process 🏠

5/5

Trustpilot

Ryder & Dutton highly recommend

Ryder & Dutton were our onward purchase estate agent and have been really helpful. Catherine has been amazing throughout our buying process, she has been pivotal in chasing both solicitors and our estate agent.Keeping us updated and pushing the sale through as quickly as possible. Makes me wish we'd sold our property through them, would definitely recommend!

Natalie Β· 12 February 2025

Agent replied Β· 24 February 2025

Hi Natalie, I'm pleased to hear about your positive experience with Freya and Lucy! Thank you taking the time to share your feedback; we'll be sure to share your kind words with Freya and Lucy. All the best, Alex & the whole team.

5/5

Trustpilot

Fabulous Experience

I’ve had such a fabulous experience with Ryder & Dutton. From start to finish both Paul Caffery and Freya Mostyn were nothing but helpful helping me with my first home. Excellent customer service and super efficient. Thank you so very much, your kindness and customer service have made my moving experience so smooth. Amy 😊

Amy Β· 20 February 2025

Agent replied Β· 24 February 2025

We are thrilled to hear about your positive experience with our team. It's wonderful to know that Paul and Freya were so helpful in making your move to your first home a smooth and enjoyable process. Thank you for sharing your feedback!Gareth HuntHead Of Lettings

5/5

Trustpilot

Thank you

Jessica was absolutely brilliant. She was constantly in touch, letting me know where my sale was up to. I had moved to Ryder and Dutton after having a negative experience with another estate agent and from the moment I spoke to Jessica I was reassured that I was in good hands. The sale went smoothly and we are now in our dream home

Sam Β· 21 October 2024

Agent replied Β· 22 November 2024

Thank you for your wonderful review! We are so happy to hear that you had such a positive experience with our team, especially with Jess! - Tony & the Oldham team

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