Bridgfords Halifax Sales reviews in Calderdale

★★★★★ 1/5

Google

Deleted my previous review to re-add as a tennant now leaving a bridgfords property, as I would like to give more details to make prospective tenants aware of their practices. The property that I moved into had issues caused by negligence in almost every area that a property could face. Let's start from the top down with all of the issues that I inherited taking on the property: chimney near collapse causing damp in my bedroom and creating damp and integral damage to my neighbours walls, roof tiles slipping ready to fall of right above the door, guttering with holes coming away from the walls left unclear from the previous tennant, walls with no pointing causing rising damp, basement letting in water with cardboard trash and leaves from previous tennant, damaged raw wood floor board through out the house that are left unfinished and with huge gaps that are unable to be cleaned effectively, walls with damp pealing wall paper, installed window unfinished with massive gaps around in every room, mould from damp covering wood furnishings, black moulding leaking fridge with seal gone on doors, broken front door lock on the only exit of the house leaving me locked in the first night I stayed over, kitchen with no adiquit ventilation causing thick layer of mould on the out of eye view upper of kitchen cabinet interior that were rotten rusty and falling apart, sink with temporary sealant tape covered in black mould, kitchen wall leaking ever time that it rains, shower that was clearly broken with glass shards left in it when I arrived (after being told it was fixed when I came) that eventually lead to a large internal flood where no remedial work was ever done during my whole time there, silver fish infestation. These conditions were awful to gain coming into the property, I am a vulnerable adult and this was my first experience living on my own, it's not been the best experience to say the least. After weeks of me raising these issue to Bridgfords, it took my Dad having to step in and firmly advocate on my behalf for concerns to be heard beyond telling me, that patches of low odor paint done during the hand over was sufficient for all concerns. What was done following this during my 7 month's in the property you may ask: door fixed, chimney fixed, shower fixed with no remedial work, fridge changed. I understand that things take time and I was greatful for this, but it was not enough and the property should never have been on the market for renting in this state. I'm now leaving the property due to these issues. Although I'm sure that my work colleagues and friends will be very grateful that I'm not longer greating them smelling of damp mouldy house, the experience has been of a great cost to me- both financially and mentally. I am terminating my contract early after making an agreement with my landlord, however I never expected to be hit with a re-housing fee. To me this sealed the deal that it's not just the negligence of 95 year old landlord who may not be able to manage the property but bridgfords themselves. The fact that they are happy and willing to put another tennant through the experience of this property in it's current state says everything to me. I really don't like writing bad reviews unless an experience has been so inhumane that I believe prospect customers have the right to be informed. But long story short if you are looking to rent please stay away from bridgfords or be much more careful than me. Don't let them pressure sell you into taking on a property, don't believe them when you identify issues when viewing the property and they say they will be fixed because it's a lie, if you are a vulnerable adult or someone with a disability especially please go elsewhere. Edit: after looking at the negative reviews I actually spotted one of the previous tennants of my same property saying the same issues. Looks like I'm the forth tennant now leaving the property with these issues. Also just noticed that they have managed to get a new tenant in from a video viewing alone, probably same one I had that's years old.

Robin · 24 August 2024

★★★★★ 5/5

Google

Going back in 2020 I was looking for an investment property, I called Bridgfords to discuss and find out the best location in Halifax to invest for buy to let. Sarah attended me and guided me in detail. After the guidance I bought the property in first quarter of 2021 and put it in the market through Bridgfords. They found me good tenants within 48 hours, and since then they are managing the property. I never had any issues with them, they respond to my queries swiftly. Because of my experience I got confidence to expand my portfolio and bought a second property. Again Sarah found me a tenant within 24 hours, with good rental income. Based on my experience I would highly recommend to use Bridgfords.

Waqas · 24 August 2024

★★★★★ 1/5

Trustpilot

I wrote an email to one of their sales…

I wrote an email to one of their sales colleagues about a viewing who wouldn't open the door to me. The sales colleague never responded back to my email. Plus they've not bothered to notife me about a property I was interested in but is now sold!

Rachel · 27 June 2026

★★★★★ 5/5

Google

Bridgfords Lettings have done a great job for me organising the refurbishment of my rental property in Sowerby, and quickly securing a new tenancy. Sarah Broadbent managed the process exceedingly well. She was very efficient and kept me fully updated as the project progressed. More than that, though, it was very clear that Sarah really cared about doing a professional job. She is approachable and entirely reliable, and I have no hesitation in recommending her and her Bridgfords team.

Marc · 24 August 2024

★★★★★ 5/5

Google

All staff I have dealt with in regard to me we home has all been pleasant and really helpful which has made a stressful situation easier

Nicola · 3 April 2026

★★★★★ 5/5

Google

This is so far the best encounter I have had with letting agents. Alex Dalglish made the whole process so easy. I really appreciate her responsiveness and how she took her time to get me this great place, and very quickly too. Thanks so much Alex.

Olivia · 24 October 2023

★★★★★ 5/5

Google

Very happy with the service I received. Lee Johnson has been extremely thorough and helped me get a Very good deal on my mortgage, even during these difficult times! He was always available to answer questions and always made the time. Would recommend them :)

Μαρία · 24 October 2023

★★★★★ 1/5

Trustpilot

Bridgfords Gosforth

Bridgfords Gosforth - categorically the worst letting agents I have ever dealt with. They were very efficient at getting credit checks completed and the rent and deposit organised. After that though the service was appalllng. We picked up they keys a few days before we moved in and noticed a wash basin in the ensuite was smashed, and the premises was generally dirty (not mentioned on the inventory). Rang and advised - and said they could access the property to repair if necessary. It was not repaired when I moved in and I was advised this was because I needed to report through their portal. In the first week I had to report repairs - washing machine not plumbed in, broken toilet seats, kitchen cupboards so dilapidated the drawers fell out when opened, gas fire not working, thermostats missing/broken on radiators, ventilation fans not working plus the smashed basin. It took them 7 weeks to get some of the repairs done, the remainder were outstanding when I left 6 months later. I chased and chased but just got told they aren't priority repairs (repairs on white goods are supposed to be prioritised). Once I handed my notice in they were super efficient at arranging viewings to get some other poor fool to pay £850 to live in a cold badly maintained property.Although I have seen a copy of the check out report which mentioned lots of issues, all of which predated my tenancy, I have never had confirmation that the Land Lord is happy ( They brow beat me into taking a zero deposit arrangement which was very expensive so I don't have a deposit to come back) All in all swift to take your money slow to respond to issues and communications demonstrate how little they care about their tenants. I cannot recommend highly enough that you avoid this business like the plague.

Sally · 5 August 2023

★★★★★ 5/5

Google

Bridgfords provided a great service for purchasing my first home. Everyone was friendly and quick to get on top of any paperwork which needed completing. I particularly very highly recommend Lee Johnson who was massive help in getting the best deals, guiding me through the process and putting different options for the mortgage to me, not being pushy at all. Definitely worth meeting with him if your looking for a first or new home.

Ashley · 25 October 2018

★★★★★ 5/5

Google

I would happily recommend Lee Johnson who has helped us buy our first home! Lee has been very clear about each step of the buying process so we knew exactly what to expect. His passion and enthusiasm for the job meant everything ran smoothly and he was able to get the best possible outcome for us; even working around our busy schedules! All other staff in Bridgfords were also warm, welcoming and ready to help.

Zoe · 25 October 2017

★★★★★ 5/5

Google

The letting agency have been great, and made the whole process very smooth. Royston was a big help and would definitely use them again in the future.

Chloe · 23 September 2024

★★★★★ 5/5

Google

I would highly recommend Bridgfords if you are buying or selling your property the service & advice we received was first class the staff were very approachable & helpful at all times a big thank you to Alex,Bronia,feriel & Alex.

Christopher · 27 January 2024

★★★★★ 5/5

Google

We have asked Bridgfords to put our flat on the market for renting out and have received very profesional, friendly and efficient level of service. Sarah Broadbent has been very helpful and kept us informed along the way. I would highly recommend 👍 …

Kasia · 24 October 2023

★★★★★ 5/5

Trustpilot

A cheerful professional that brightens up your day...

I am the director of GLY UK Immigration Support Services Co. Ltd. which serves our HK clients in finding ideal homes here in the UK. Over the years of our operation, we learned to value true professionals in the estate agencies, who are, like Louise Coghlan of Bridgfords, very enthusiastic, responsive, and very patient to answer questions and resolve issues we encountered during the renting process. Louise is also one of the most cheerful estate agents I have ever met…so pleasant to talk to and to work with!.I am always pleased to recognize a true lettings professional who demonstrates knowledge, passion and commitment to her work. And me and my team are grateful for the support Louise has given us!Jonas FungDirectorGLY UK Immigration Support Services Ltd.

GLY · 12 July 2023

★★★★★ 5/5

Google

Sarah Broadbent has been absolutely brilliant in the re letting of two of my properties. For various reasons, both were more complex than normal, and the way she has dealt with them has been fantastic. I can not recommend Bridgefords Halifax highly enough.

Stephen · 24 October 2023

★★★★★ 5/5

Trustpilot

The Best Professionals in Property Management & Client Relations

I met the best professionals in Bridgfords since my entry into the UK. They followed every step with us and concluded the deal professionally.Lisa McNamara was exceptional and pragmatic, Lucy Dagless was following up in ensuring we made no mistakes as we progressed through the stages. We assured them of our utmost cooperation and will ensure we keep the asset in good shape and won't let them down for trusting us.Thank you Lisa. You are an asset to Bridgfords. Please accept our kindest regards.

Edward · 12 May 2023

★★★★★ 5/5

Google

This is mine and my partners first time renting and Bridgefords have been amazing. Helping when needed and always happy service. A MASSIVE thank you to the lovely lady jasmine who has been absolutely incredible and a massive help she’s been amazing.

Martha · 8 October 2025

★★★★★ 1/5

Trustpilot

Never contact me after numerous call…

Never contact me after numerous call and direct messages. As a landlord I find this appalling. I have tried since may to contact them but to no avail. I am thinking of leaving breaking my contract and go with court action if needed.

Brian · 22 June 2026

★★★★★ 5/5

Trustpilot

You're a star Ellie

Just wanted to mention the first Class service received by Ellie in the Tynemouth office. She is more than helpful every time I speak to her. I am a Landlady and despite the extremely expensive charges Bridgefords have for every aspect of Letting, it is Ellie who is polite, extremely efficient, always pleasant and a delight to deal with. Service like this needs to be recognised ...Ellie should run the office as nothing is ever too much trouble. I was visiting recently from London and Ellie was off, sadly. Other staff were on the phone and didn't even acknowledge I was there! so rude considering the money I pay them. I am in the Property business myself, so know how people expect to be treated. Well done Ellie, you are an asset to Tynemouth!

Pamela · 28 April 2023

★★★★★ 5/5

Google

Highly recommended. I am a landlady and using their services, I am pleased with their professionalism. I would like to thank Sarah and Matthew, both of whom were really helpful and cooperative. Sarah has been very supportive since the start of the process, she even helped me to find a property. As a landlady, I would highly recommend them.PositiveResponsiveness, Professionalism

Aiman · 10 December 2021

★★★★★ 5/5

Google

I am a returning customer to Lee Johnson, after 5 years. I had the option of having my free mortgage advisor, but yet still returned to Lee because of his exceptional service. He understands me as a customer and what is important to me. My 1st mortgage was a tricky Trust Mortgage and he found the only 2 companies in the UK and secured me a great mortgage. This years, things were simpler, but it didn't stop him relentlessly looking for the best deal for me. I know he has my best interests in mind. He replies to messages as soon as he can, even if it is in his own time. He is always honest and transparent and I never feel pressured into products. I don't say this often, but I trust him and I would rather pay for his service than get products that are not right for me from a free service. He knows I will be returning again in 5 years. He goes above and beyond and so has my custom. I would recommend him to friends, family and colleagues and have done.

Alison · 1 August 2025

★★★★★ 5/5

Google

Super helpful and friendly, Royston helped me out when it came to preparing the documents and if I was ever unsure about anything I was easily able to call them up and ask for advice. Any issue I’ve had with the property when I’ve moved in, it’s been organised to be fixed within 24 hours. Couldn’t recommend a better estate agent - thank you so much for all that you have done

Abi · 23 September 2024

★★★★★ 5/5

Google

I have recently let my property through Brigfords in Halifax. They were recommended to me by a friend and I have to say I have not been disappointed this far. Sarah was consistently professional, responsive and not at all pushy. Their rates are compatible to other local agents and they have successfully let my property without delay or hiccup.PositiveResponsiveness, Professionalism

Marco · 12 November 2021

★★★★★ 1/5

Google

I live in the apartment for a while now. Service good for selling or renting properties , but if something broken in the house plus in my contract says if something brokens I have to report online . Nobody will take actions for that , landlord disappears and agency not care at all , I have been with few agencies before in Halifax they much more productive and looking after to tenant’s needs all the time . I don’t recommended go with the bridgfords agency at all

Goda · 26 April 2024