Every review we hold for the Calderdale office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLee has been simply outstanding from the first appointment to the point of getting the keys. Lee takes great pride in his work and has his clients best interests at heart. I would highly recommend using Lee for your mortgage.
Hassan · 24 October 2023
Agent replied · 23 October 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotI had an appointment booked for today…
I had an appointment booked for today at 2.p.m with the view to put my house on the market so I would be in a position to make an offer on a viewing tomorrow. I received a call around 1.30 to inform me that the agent is running 30 minutes late, making the expected visit for 2.30. 3.15 came. I rang the agents to be told she's not attending. To rub salt in the wounds furthermore I was told she couldn't come to me because of traffic and she would make the visit after me late. Viewing cancelled as I had wasted my day off waiting round for nothing.
Lily · 17 July 2025
★★★★★ 5/5
TrustpilotOutstanding Customer Service!!!!!!!!
Samantha Hyde - What a gem!!!!!!!!What an absolute treasure and the epitome of true customer service!!!!! Sam is very efficient and nothing is too hard for her even if it’s outside her job description- she will find someone who can help and I don’t know what I would have done without Sam in the last few months leading to my purchase!!!!!!!! what a credit to the business her name deserves to be in shining lights!!!! Thank you Sam for an amazing service and for ongoing support. You have gone above and beyond the call of duty, Bridgfords is very lucky to have someone of your calibre as an employee!!!!! Wow!!!!
Carol · 27 February 2023
★★★★★ 1/5
TrustpilotContractors should avoid at all costs!
Contractors should avoid at all costs!! We fitted a cylinder in a property for this agent, and have received no payment, now three month overdue. They tried to pass us onto the landlord when we’ve worked direct with them. We’ve still heard nothing, despite numerous calls, emails, complaints. We will be forced to get a debt recovery involved. Would not recommend working for them!
Jo · 16 December 2025
★★★★★ 5/5
GoogleLee Johnson is mine & my partners Mortgage Advisor, He was friendly, Professional & very responsive to any queries we had. He found us the best Mortgage rate to suit us. We are very happy with the service he provided & will definitely recommend to Friends & Family.PositiveResponsiveness, Quality, Professionalism, Value
Amy · 24 October 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy experience with Bridgfords Estate Agent Halifax, particularly with Bronia Quinn, was exceptional. Bronia's patience, care, and attention to detail made the process smooth and stress-free. From the initial consultation to the final sale, Bronia remained professional, always going above and beyond to ensure our needs were met. Her expertise and guidance were invaluable, and we couldn't be happier with the outcome. If you're looking for a dedicated and trustworthy agent, I highly recommend Bridgfords Estate Agent Halifax!
Katherine · 26 April 2024
Agent replied · 23 October 2024
Hi Katherine, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care
★★★★★ 5/5
TrustpilotJust sold my house with Bridgfords in…
Just sold my house with Bridgfords in Withington and couldn't fault them. They communicated with me regularly, kept me updated with the sale, chased solicitors up when needed and supported me throughout the process. Huge thanks to the Withington team, especially Richard, Sadaf, David and James. Excellent service from a very helpful team.
Mary · 23 September 2024
★★★★★ 5/5
GoogleGreat experience with the Letting Team here in Halifax. Alex and Joe were incredibly helpful and patient with us as we were relocating from London and didn't know that area very well! Definitely would recommend and use again.
Hal · 24 October 2023
Agent replied · 23 October 2024
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLee has been amazing from start to finish. Very concise and thorough with all checks always willing to go the extra mile. Can not recommend lee enough definitely one of the best
Hizzer · 26 February 2024
Agent replied · 23 October 2024
Hizzer, many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI spoke with Lee Johnson, Mortgage & Protection Consultant and yet again he helped me tremendously. I first met Lee 5 years ago when I first procured my mortgage. The end of my fixed term was coming to an end and because of the honesty and professional way I was dealt with I went back to secure another 5 years at a fixed term. I cannot commend him enough and have passed his details to numerous friends who have also used his services. First class service from a first class person!
Samantha · 26 February 2024
Agent replied · 23 October 2024
Many thanks Samantha for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSarah was very helpful and made the whole process of getting a flat very easy. Always contactable and had an answer at every stage of the process. A really great experience!
Sabha · 1 July 2025
★★★★★ 5/5
GoogleI am currently in the process of buying my first home and the assistance & time I have received from Feriel and the team at Bridgfords in Halifax has been outstanding. I would highly recommend their services.
Sibusiso · 24 October 2023
Agent replied · 23 October 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommend Lee Johnson the Mortgage advisor, for helping with our first mortgage and also our recent renewal. He is always at hand to guide you through the process, give excellent advice and find the best deals.
Carl · 24 October 2023
Agent replied · 23 October 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery helpful, been great from start to finish dealt with Royston and Sarah can't fault there work and expertise. Thank you
Mark · 24 August 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us this great 5* review Mark. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLee Johnson, Mortgage & Protection Consultant was absolutely amazing at his job, I couldn't recommend him enough. I was in a situation where my current landlords had kicked me out, therefore I was in a need with a house and only recently owned a business. Lee amazing made my dreams come true in buying a property within hours of knowing him. Fantastic and absolutely amazing at his job.
Sadaf · 24 October 2023
★★★★★ 5/5
GoogleI had a beautiful experience renting my first home.
I spoke to a lovely women jasmine evans, who made me feel comfortable and welcomed me.
I would go through them again, perfect.
Eleanor · 8 November 2025
Agent replied · 22 November 2025
Thank you so much for your kind words! We strive to make the rental process as enjoyable as possible and we're thrilled that Jasmine provided you with a great experience. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotBridgfords
Extremely unprofessional company.Absolutely no communication skills with each other (or with us as the landlords). This resulted in us losing money, and money being taken incorrectly on several occasions.Whenever an issue was raised with Stephen, we had to send numerous emails over weeks to receive any answers as to what was going on. They always had to be chased up, and would never email on their own to let us know what was happening.When an issue had been raised, some staff would send patronising emails, rather than trying to solve the issue, especially Chloe and Lauren. This was just another area of unprofessionalism that was shown.A company that was sent to take photos to assess damage to the property was appalling. They 'forgot' to take photographs of important areas that had been damaged, such as the flooring that had come up.A tenant reported a leak to the company, which was not reported to us at all (again a lack of communication). This resulted in us having to pay over 1500 pounds for a new floor.We were told that no further money was owed to the company, and all that was left to sort was the amount of deposit money that would be returned to us for damages to the property. When we received this, hundreds of pounds had been deducted from the company, with no explanation as to what this was and why this was deducted.On another occasion, we told the company not to carry out an annual gas check as the tenant was leaving. They ignored this, did not even bother to let us know that they had carried this out until over 2 months later when we continuously questioned what was going on. We never received this money back, and despite emails proving the lack of communication, not even an apology was given.It became extremely obvious that this is simply a money making business, with no regard for the customer. We originally had Bridgfords in full control of the property, however with every necessary repair, they would always quote ridiculous amounts compared to any other company that we dealt with. They tried to take money off us at every opportunity, again with a lack of explanation and no actual service.We have numerous properties, and would definitely not recommend this company, or use them to manage any of our properties in the future. A huge improvement in communication and professionalism needs to be made.
Nicole · 11 September 2022
★★★★★ 5/5
GoogleThankfully to Alex Widdup and assistance from other branch members our house was sold very quickly. Alex was extremely helpful in fact he went out of his way to ensure the sale went through quickly and smoothly and tackled anything that needed to be head on. He certainly eased the pain of selling a home that we were sad to say goodbye to. Thank you.
Sum_Sum_gaming · 25 October 2017
Agent replied · 23 October 2024
It is amazing to read how positive your experience with the Halifax branch of Bridgfords. I am very happy to read how you felt Alex Widdup and the team went the extra mile to ensure your sale went smoothly and was accommodating to your needs. I will pass on your kind words to Alex and the entire team at the branch. Many thanks.
★★★★★ 5/5
GoogleSarah was really lovely when we met her and as she showed us round the property. She answered all our questions and was incredibly helpful during viewing the property and application process! Thankyou!
Natasha · 28 November 2023
Agent replied · 23 October 2024
Thank you for your wonderful words and 5*'s! - Best Wishes, Scott @ Customer Care
★★★★★ 5/5
TrustpilotGrace at Bridgfords Withington was…
Grace at Bridgfords Withington was great in helping us through the viewing and application process. She fit us in last minute to a viewing of a house in manchester that we ended up signing and was excellent at keeping us updated during the whole process. Couldn’t have asked for better :)
Niamh · 16 August 2024
★★★★★ 5/5
GoogleIve just completed the purchase of a property advertised through Bridgfords. Nicola initially assisted with this during the offer stage and then, once accepted, the process was over seen by Matt.
Matt is extremely friendly and professional and kept me up to date throughout the purchase and nothing was too much trouble.
I would definately recommend Bridgfords to anyone looking to sell/purchase a property.
Nicola · 25 October 2017
Agent replied · 23 October 2024
Hi Nicola, I am so pleased to see that you benefited from the passionate and personal approach taken by the Bridgfords team in Halifax. Congratulations on your purchase! I will pass on your kind comments to Nicola, Matt and the entire team at the branch. Many thanks.
★★★★★ 5/5
GoogleWe've been in pursuit of a new home for approximately six months. In contrast to other property rental agencies that often formed "too busy", bridgefords stood out.
From their video presentation to the physical property viewings and the entire procedure, they consistently maintained a high level of professionalism and transparency. They grasped the intricacies of their work and made us feel like their sole focus.
The decision-making process was remarkably clear and inclusive. We were actively engaged throughout, receiving updates at each stage, unlike some other companies where decisions are made behind closed doors, leaving clients wondering what transpired behind the scenes.
bridgefords were responsive, promptly returning missed calls, and demonstrating a genuine commitment to customer service.
Thank you for the gift at the end of the day and thank you for all your hard work. We are grateful.
Anthony · 28 November 2023
Agent replied · 23 October 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely stella service from Jasmine, she is empathetic and listened to my situation, she went above and beyond to get me sorted, absolutely fantastic 😁😁😁 …
Sarah · 17 December 2025
Agent replied · 17 April 2026
We are thrilled to hear about your positive experience with Jasmine! She always goes above and beyond to take care of our customers. Thank you for the fantastic feedback, it means the world to us! Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFantastic team of people, Matthew and Lee were both very supportive throughout the purchasing process. If it wasn't for them pushing me slightly I wouldn't be a happy owner of a lovely flat today, as I didn't even dream about the possibility of buying something of my own. Very professional and dedicated, I felt really looked after. Would definitely recommend!
KD · 25 October 2019
Agent replied · 23 October 2024
Thank you for the brilliant 5* review and recommendation.
Best wishes, Lucy
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