Every review we hold for the Caister-On-Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe recently sold my late grandparents…
We recently sold my late grandparents house and Ange really did go above and beyond. From keeping us updated on feedback after viewings to keeping us informed of where we were at with each stage of the sale, which meant we could leave it all with her, saving us time and effort in chasing solicitors! Ange and her team were so professional at all stages and really did help with a smooth sale at a difficult time. Thank you!
Anna · 10 December 2024
★★★★★ 5/5
TrustpilotKept me informed with every viewing and…
Kept me informed with every viewing and throughout the process. Definitely recommend. Jessica Kemp was the lady I dealt with. Thank you Jessica
Tracy · 22 September 2025
Agent replied · 23 September 2025
Thank you, Tracy, we’re glad you felt well-informed at every step. We appreciate the recommendation.
★★★★★ 5/5
TrustpilotAysegul Capti- Sales progressor.
We had the pleasure of working with Aysegul ‘Ayse’ Capti with the purchase of our first property. Even though I was abroad when our offer was accepted, Ayse was very helpful and made the next steps stress-free. Always friendly and helpful. Communication was always excellent and even when our solicitors were not helpful or on the ball, Ayse was on hand to sort and put us at ease.No questions were too big or too small and she always had time to talk to us.I would I highly recommend Minors and Brady, and Ayse specifically. We are now proud home owners!!!
Sophie · 21 November 2024
★★★★★ 5/5
Trustpilot**Review for Jess
**Review for Jess, Our Estate Agent**I recently had the pleasure of working with Jess as our estate agent, and I can't recommend her highly enough! From start to finish, Jess was an absolute gem. She kept us updated with all the relevant information we needed, ensuring that we felt informed and supported throughout the entire process.The journey to finding our new home was a long one, but Jess's professionalism and dedication made it so much easier. She was always available to answer our questions, provide guidance, and offer reassurance whenever we needed it. Her knowledge of the market and attention to detail truly set her apart.I'm so glad we had Jess by our side. Thanks to her hard work and commitment, we finally reached our goal. If you're looking for an estate agent who genuinely cares about her clients and goes above and beyond, Jess is the one to call! Thank you, Jess, for all your help! Mrs and Mr Grimson
Nicola · 20 November 2024
★★★★★ 5/5
TrustpilotViewing with Jamie.
We have had Jamie multiple times when viewing houses and he never fails.
He can answer every question that’s asked without hesitation.
On top of this Jamie makes you feel relaxed and comfortable when doing viewings and not pressured.
When viewing more houses with Minors and Brady we will definitely be requesting Jamie.
Jasmine · 13 October 2026
★★★★★ 5/5
TrustpilotAlways a 5*
I recently had the pleasure of dealing with Nagilla at Minors and Brady, and I couldn't be more impressed with the level of service I received. Nagilla supported us as soon as we had sold our property and she was fantastic throughout. Nagilla was professional, knowledgeable, and extremely responsive to all of my questions and needs.What really stood out was Nagilla’s attention to detail and commitment to making sure everything went smoothly. She managed to make the whole experience much less stressful than I anticipated.If you're looking for an estate agent to buy, sell or rent a property with then I highly recommend Minors and Brady. They go above and beyond for their clients, and I’m so grateful for their expertise and support.
Alex · 7 November 2024
★★★★★ 5/5
TrustpilotMinors & Brady … are fab Aysegul Capri
Minors & Brady …. You are amazing !Aysegul Capri has been so efficient & helpful with my purchase of Fairfield Close. I have received exactly the right amount of contact during the process. Since I put the offer in on the 23 August the team have been there for any questions and advice. Thank you everyone you have helped make a very smooth move so much less stressful. I wouldn’t hesitate to recommend Minors & Brady for a great ‘moving’ experience I’ve just exchanged today and again the support and help has been outstanding. Thank you all so muchPaul.
PAUL · 7 November 2024
★★★★★ 5/5
TrustpilotDefinitely recommend.
I will definitely recommend Minors and Brady to anyone looking to sell their property. They worked hard and were so kind when our first chain broke down. The after sales team was brilliant, big shout out to Claire Wilson who was without a doubt very impressive. She kept everyone in the chain on their toes, we really felt like she was in our corner and made us feel that we were the most important clients on her list. Very professional and supportive.
Mrs · 7 November 2024
★★★★★ 3/5
TrustpilotSales side is unbeatable, after sales is a shambles
Connie and Charlie were amazing, always keeping me up to date, doing everything they could not just to get me viewings but the best offer also. From initial meetings, photos and getting the advert ready, to processing the Memorandum of Sale. Everything is handled carefully, and so well. They took so much stress out of what can be an extremely stressful experience.Sadly, after sales really let the side down. My case was handed over from agent to agent, no one read the case notes, had to chase every day to get updates, and was given so many excuses for why my sale was delayed. They made the process so stressful, which was such a shame after all the excellent work the sales team had done before.
Ms · 7 November 2024
★★★★★ 5/5
TrustpilotWe would like to express our gratitude…
We would like to express our gratitude to everyone at Minors and Brady for their assistance in selling our house. We are especially thankful to Lee Mortier, who supported us from start to finish and played a crucial role in negotiating the offer on our property. Additionally, we would like to extend our thanks to Claire Wilson from the aftersales team for her ongoing support throughout the process. Each week, she provided us with updates and effectively communicated with our buyer and solicitors, which was incredibly helpful. We truly appreciate everything that Minors and Brady did for us.
Mr · 4 November 2024
★★★★★ 5/5
TrustpilotAnge has been fantastic
Ange has been fantastic! When selling our home we wanted a local trustworthy and good agent and all the reviews we got for Ange&co were fantastic. From the start they were quick, professional but most importantly they were lovely people. From the photos to viewings, every Ange&co employee was outstanding. a BIG shout out to Ange herself- most owners are corporate and in the background but not her. She was so involved, charismatic, genuine and honest. Her guidance and expertise was second to none and she made the whole experience better.We also purchased through Ange and even then they were fantastic still! We had so much information and through our whole process we got so many updates that we were grateful for. They really went above and beyond! Near the end we found out Ange was merging with Minors and Brady which made us a bit apprehensive as we didn’t pick them for a reason. But knowing Ange would see our purchase and sale though was comforting. It’s sad to see Ange&Co merge. We just hope Minors and Brady really appreciate they have the best in their midst with Ange and appreciate her expertise and personality that draws people in. Overall, a huge massive pink thank you to Ange, and her team. Selling and buying is a headache but you all made the experience so much smoother and personal.
Esin · 4 November 2024
★★★★★ 5/5
TrustpilotJessica kemp was amazing
Jessica kemp was amazing. Checked on status of sale and purchase. Clear communications and professional at all times. Would definitely recommend.
D · 10 October 2026
Agent replied · 12 October 2026
Thanks for your review! It’s great to hear Jessica kept a close eye on both your sale and purchase and made sure communication stayed clear throughout. We’re glad you felt well supported by her professional and proactive approach.
★★★★★ 5/5
TrustpilotWe honestly can’t thank Minors & Brady…
We honestly can’t thank Minors & Brady enough for everything they did to help me and my partner Jasmine through what became an incredibly over complicated house move. From start to finish, the support, communication, and dedication from the team was amazing.
Brandon · 18 May 2026
Agent replied · 28 May 2026
Thanks for your review, Brandon! It sounds like it was a challenging move, so it’s great to hear the team were able to support you and Jasmine throughout and help get everything over the line. It’s lovely to hear you’re now settled into your new home, and we appreciate your recommendation!
★★★★★ 5/5
TrustpilotAmazing experience
We are exceptionally pleased with how Ange Henderson and Jessica Kemp have handled the purchase and sale. They have both kept us up to date on the progress. Ange has been exceptional, and have handled any chasing with our sale extremely well. Jessica has been amazing throughout. We would have lost faith if Ange hadn't have kept chasing. Amazing team and would highly recommend.i would also like to thank Dan and Kris for their support at the beginning, with issues we had arise from another company. Thank you Minors And Brady/ Ange & co
Vicki · 28 October 2024
★★★★★ 5/5
TrustpilotExcellent service from Aysegul
I had a rental property in Caister and instructed Minors & Brady to sell after a professional valuation and realistic sale price. The house was sold before it reached the market with the first to view buying. This is often when agents lose interest but not with Minors & Brady. Aysegul Capti was the sales progressor and she was excellent. Weekly calls to ensure that I was kept up to date and when the exchange date seemed to be drifting she was in contact with the solicitors on both sides to get the exchange completed as requested. A great service from Aysegul and M&B would do well to hold on to her!
Kevin · 24 October 2024
★★★★★ 5/5
TrustpilotExcellent Service from Claire Wilson of…
Excellent Service from Claire Wilson of Minors & Brady estate agents!I can’t speak highly enough of the service I received from Minors & Brady, especially Claire Wilson, who has been outstanding throughout the entire process. From start to finish, Claire was friendly, communicative, and incredibly efficient, making the whole experience of buying a property as smooth as possible. She was always available to answer any questions, keeping me informed at every step, and her professionalism shone through in everything she did.Dealing with Claire and the rest of the Minors & Brady team has been an absolute pleasure. I would not hesitate to recommend them to anyone looking for a trustworthy and reliable estate agent in Norfolk. First-class service all round!
Warren · 18 October 2024
★★★★★ 5/5
GoogleSarah has been extremely helpful and patient with me navigating the process of buying our new home. Thankyou
Kathie · 13 October 2025
Agent replied · 26 October 2025
Thank you for your feedback Kathie! We’re glad to hear Sarah’s support and patience helped make your home-buying experience a positive one.
★★★★★ 5/5
TrustpilotHouse sale
We used Minors and Brady to sell our parents home. We weren’t overally impressed with the service we received initially when the property went on the market. We weren’t kept up to date with weekly contact like promised and we just felt they weren’t pushing the property enough. We were having to call and chase them for updates. Saying that once the sale had been agreed Claire Wilson was brilliant. Weekly updates and on the ball service. Very professional.
Em · 15 October 2024
★★★★★ 5/5
TrustpilotWhat a peach! Great Work Aysegul!
We used Minors and Brady to sell my dad's house. From the start they have been amazing thank you. But the star for us has to be Aysegul, in the Sales Progressor side. She has been amazing and has gone above and beyond to help my dad and myself with every part of the sale from chasing up everyone daily. Aysegul is great asset to Minors and Brady. She's a peach. Thanks everyone again. Very highly recommended from all of us.
James · 27 September 2024
★★★★★ 5/5
TrustpilotMyself and my husband bought our first…
Myself and my husband bought our first home together through Minors & Brady 4 years ago, they were so helpful and kept us updated. Earlier this year, we decided to sell our home through Minors & Brady due to a growing family. We knew we wanted to sell our home through Minors & Brady as we had a really positive experience from them throughout our buying process, our current home was sold quite quickly. Cassandra Creek kept us updated through the process weekly and she was very understanding, it was very helpful to have updated weekly. Many thanks to Cassandra and all at Minors & Brady for all of your help. We are very much looking forward to move into our new home with our new growing family.
Sophie · 25 September 2024
★★★★★ 1/5
GoogleSales team were brilliant with marketing. Problems started with After Sales. First sale, after 4 months and a week before completion we were advised buyer at bottom of chain hadn’t actually applied for their mortgage. Second sale, after 5 months waiting for completion, we were advised buyer at bottom of the chain wanted to buy the freehold at completion and wouldn’t exchange without having the paperwork, & vendor in middle has taken property off the market for health reasons. Now told we have to give them 3 weeks notice to cancel Agreement. Life has been on hold for nearly 12 months and surrounded by boxes 😢
Karen · 18 June 2022
Agent replied · 17 June 2024
Dear Karen,
We'd like to take this opportunity to apologise for the challenges you faced during the after-sales process. This is not reflective of the standards we hold ourselves to, nor is it a typical client experience.
We understand the frustration caused by delays and complications. Please accept our sincere apologies for the inconvenience caused.
If you would like to discuss this matter further or require any assistance, please contact us at Caister@minorsandbrady.co.uk.
Best regards,
Minors & Brady
★★★★★ 5/5
TrustpilotGreat experience had with Minor and…
Great experience had with Minor and Brady's estate agents, would highly recommend. Thank you Jenna for all your help.
Jethro · 22 September 2025
Agent replied · 23 September 2025
Thank you, Jethro. We’re pleased to hear you had such a great experience and that Jenna’s help made a difference.
★★★★★ 5/5
TrustpilotI sold my mums house with them back in…
I sold my mums house with them back in September and it’s been a very lengthy process. Aysegul who dealt with it was so lovely and helpful throughout it all. She really went above and beyond with me stressing lots and her putting me at ease.. she is certainly a credit to the shop and I would highly recommend yourselfs to my friends and family thank you all so much
Judith · 28 May 2026
★★★★★ 5/5
TrustpilotOutstanding !!
Outstanding !!Throughout the selling of my current and buying of my new property the service received by Minors and Brady has been excellent but the after sales care by Aysegul Capti was outstanding. Every step of the way Aysegul was on hand to guide us through and we can’t thank her enough. She’s a credit to Minor’s and Brady and deserves and massive thank you for all her hard work , professionalism and guidance.
Nicola · 16 December 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.