Every review we hold for the Caister-On-Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJess did a brilliant job for us!
Jess has done a fantastic job with our house purchase. She has always made sure she is available and communicates in a clear and concise manor. I have felt that Jess has gone above and beyond for us at times, often covering shortcomings from the solicitor and she has always made sure things get done! I would definitely recommend Jess and the Minors & Brady team to a friend. I know they often say when you're buying a house that the estate agent works for the seller and not the buyer, but I have absolutely not found this to be the case and am overall very pleased with the service we have received.
Airon · 11 September 2024
★★★★★ 5/5
TrustpilotVery polite and helpful staff in the Sales dept.
Very polite and helpful staff in the Sales dept. Cassandra Creak was enormously helpful with a very difficult move. The 5 stars is for the Sales team. Sadly, we didn't have such a good experience with the Letting team. The place we rented from them had numerous problems, some of which were never fixed, including a nasty slug problem in the kitchen and bathroom. They are not flexible with the date you give a month's notice. Because of the date we gave notice, we are having to pay a further month's rent. Renters beware!!!
Christine · 10 September 2024
★★★★★ 5/5
TrustpilotMy genuine recommendation
As house sales go, this was great and very quick given the market. Liam and Matthew who I initially spoke with about using Minors and Brady were self assured and plain speaking, what a refreshing change for estate agents! No hard sell, just facts and the right amount of follow up.I knew what I wanted and had been watching the market avidly so didn't need much guidance, but they were reassuring and facilitated my needs very well. Just the right service.The service after choosing Minors and Brady was also exemplary. Rosie Turkey was efficient, thorough and very warm. Which was very welcome given the reasons for my sale. Everything was clearly explained and made easy. I would happily buy or sell with them again. In fact I'd be very likely to seek them out!Thank you all. After a bereavement full of difficult times and challenging companies to deal with, you provided a welcome and kind service.
Rebecca · 3 September 2024
★★★★★ 5/5
TrustpilotSerious house sellers - Top of their game!
From the outset, i was impressed by Minors and Brady's "Go To Market" strategy, rather than others.. show up and wait for the market to come to us...Kyle was with us through the whole process and made sure all things were in balance in the chain.. He never stressed or faltered.. His resilience to overcome issues and works with others, made the deal go through without any hitches... Also special thanks to Marlo, who got us established back on the market and also Nagilla, who worked tirelessly in the background, holding the deal together post sale...
David · 29 August 2024
★★★★★ 5/5
TrustpilotCassandra Creake
Cassandra CreakeThis was the easiest sale of a property I have ever had. There was no ongoing chain but even so Cassandra kept us informed of exactly where we were in the process at all times. We were given advance warning of when the buyers wanted to complete and everything ran very smoothly. Buyers were found for the property very quickly. Some companies are not very good at sales progression but Minors and Brady were excellent.
Julie · 28 October 2024
★★★★★ 5/5
TrustpilotGreat customer service from Lara
Lara is fantastic. We needed to see multiple places in one go and she set up three back-to-back viewings for us. The schedule ran perfectly. She didn't rush us but kept things moving so we could see everything we wanted.
Dmitriy · 19 December 2025
★★★★★ 5/5
TrustpilotKarol is the best
My review is specifically for Karol. What a wonderful young man. Karol came today to value our property. Karol was very professional, polite and most importantly relatable. Karol had a fantastic knowledge of housing market and the area, it was clear he knew exactly what he was doing and talking about. Karol is a superb representation of the company. I really hope all of your employees as wonderful as Karol. I highly recommend this young man to anyone who is looking for a professional, fair approach. Most definitely will be using this company, all thanks to Karol.
Ola · 22 August 2024
★★★★★ 5/5
GoogleJames was particularly helpful and would definitely recommend
Carol · 17 December 2025
Agent replied · 17 April 2026
Thank you, Carol. It is great to hear that James was so helpful. We appreciate your recommendation!
★★★★★ 5/5
TrustpilotSelling with M&B
We have just signed up Minors and Brady to market our house (we are first time sellers). The service so far has been really good- professional, efficient and friendly. Our local agency is the Diss branch and the service from Nicola, Lee, Theo, Joe and Nivea has been great so far with the photos and brochure coming out really well!
Ryan · 24 May 2025
★★★★★ 5/5
TrustpilotWell done Julia
Julia was super helpful by providing us with weekly updates after the initial sale of our property.
Ali · 21 September 2025
Agent replied · 23 September 2025
Thank you for your feedback. We’re pleased to hear Julia’s regular updates were such a help throughout your sale.
★★★★★ 5/5
TrustpilotPrecise and thorough service!
Elle was very welcoming when we arrived to view the property. Our conversations were always friendly and professional and we left feeling that we knew everything that we needed to know. Given that we were viewing a flat, there are several matters that we needed to be clear about and Elle had all the information ready to give us. We certainly enjoyed the viewing, and meeting the current owner who was also very helpful, and are considering making an offer.
Steven · 15 August 2024
★★★★★ 5/5
TrustpilotCassandra creak has been great to work…
Cassandra creak has been great to work with for the sale of my property keeping me informed along the way.
Charlene · 14 September 2026
Agent replied · 22 September 2026
Thank you for your review, Charlene! It’s lovely to hear Cassandra kept you informed and made the sale process a positive experience. We’re glad you felt well supported and would recommend her and the team.
★★★★★ 4/5
TrustpilotJess kept me updated all the way
Jess kept me updated all the way, especially when the Vendor's solicitor was not being communicative. She acted as a liaison between the Vendor and myself, which meant we could discuss and agree on things, in a quicker timeframe than the solicitors would have done. She was helpful and always pleasant. I can endorse Minors and Brady and especially their post-sale agreement team. Also, a shout out to Hannah who did the initial "show round" the property and very kindly sent videos of the walk round as my husband was not well enough to see the whole property. She was also very pleasant.
Lorna · 13 August 2024
★★★★★ 5/5
TrustpilotSold my house twice through Minors and…
Sold my house twice through Minors and Brady Unthank road . Team have been super helpful both on sale front and after sales . Claire has been pro active throughout the process , keeping my buyers engaged and chasing updates through Solictors / estate agents / other parties and although somewhat blunt at times , I can appreciate the directness which is what this process needs . I wouldn’t want anyone else to handle my sale in the future , if you want a no thrills on the ball team to take care of your sale and after sales id have a chat with them .
Ashley · 7 August 2024
★★★★★ 5/5
TrustpilotJessica Kemp made our purchase stress free :)
Jessica Kemp has been instrumental in making literally everything happen so the sale of property could go through in the timescale that my family so wanted. Assisting with arrangements for multiple surveys, collections of keys, liaising with other professionals, facilitating my enquiries, requests and being proactive in ensuring I understood what happened, what to do and what would happen next. I asked for Jessica’s assistance countless times, each time she was positive, personable and ultimately delivered solutions to the issues I presented. Very professional, but also a great example of how a good person can make an exceptional difference. Thank you a million times over Jessica, your support and level of service I experienced was truly exceptional and took lots of the stress away that is so commonly referred to with the purchase of a house.
Ray · 2 August 2024
★★★★★ 5/5
TrustpilotThank you Sarah
I recently contacted M&B in order to ask a few details about a property and arrange a viewing if possible. I was greeted on the phone by a very friendly voice, Sarah. Sarah was more than happy to tell me everything I needed to know and arranged the required viewing. It was easy with Sarah being very friendly, professional and full of knowledge. So I thank you Sarah. You are a true asset to the company. Paul
Paul · 20 September 2024
★★★★★ 5/5
TrustpilotWith Minors & Brady Claire Wilson saved the day
With Minors & Brady, we found that after getting off to a slow start, with a number of concerns & issues with sales presentation. Once a suitable purchaser had been found and sale agreed, the after sales team have been excellent in keeping us informed at all stages & helping us to understand what can be a very stressful process. In particular Claire Wilson, has been brilliant & went the extra mile to keep us informed & to chase up all parties. Abi McIntosh was also very helpful in making sure things were steering smoothly in the right direction. We therefore wish to thank the aftersales team for all their help.
Jonathan · 29 July 2024
★★★★★ 5/5
TrustpilotJoe has been really helpful and…
Joe has been really helpful and forthcoming when it’s come to arranging viewings and showing us round a property. He’s given us time and space to look around the house our own time, whilst being fully available to answer any questions we have. Very grateful of his proactive phone manner when I’ve called and how quickly he’s gotten answers for me. Also, a big thank you to him for taking the time to accommodate my extra viewing request (especially at 5pm on a Friday afternoon - not an ideal time for most people who want to finish work for the weekend, so it was most appreciated) Many thanks, Siray
Siray · 27 July 2024
★★★★★ 5/5
TrustpilotAmazing - highly recommended
Amazing! Estate agents get a bad rep. And Rosie from M & B has been utterly amazing every step of the way. I didn’t think I’d get involved so much with Rosie but it has been an absolute pleasure navigating all the worries and woes of a house purchase. Rosie was on the ball every day, advising us, chasing up everything with us and being available whenever needed. And, she was a shoulder to have a chat with, as require, during this stressful time. I’d highly recommend Minors & Brady and especially if you get the lovely Rosie.
Mrs · 26 July 2024
★★★★★ 5/5
TrustpilotOur first experience with Minors and…
Our first experience with Minors and Brady has been professional and efficient in helping our search for a property. We've recently had a viewing with Joe who was extremely professional, transparent and helpful in explaining both the property and how the sales process works. Conversations have moved forwards very quickly and this has been a very positive experience, would definitely recommend Minors and Brady to others. Our experience with a different agents has been poor and this has really highlighted the difference for us.
Elizabeth · 24 July 2024
★★★★★ 5/5
TrustpilotSale of our property
Firstly, Minors and Brady managed to sell our property in a relatively difficult market where other Agents has failed.Secondly, the after sales service and relationship with Nigella Santos was first class. She kept us fully informed during the period between sale and completion, and pressed all parties to optimise the timescale. We would definitely use M & B again to sell a property and would be very pleased to work with Nigella.
Alistair · 28 November 2024
★★★★★ 5/5
TrustpilotExcellent experience from Minors&Brady
Excellent experience from Minors&Brady. It was so challenging and difficult for us specially with the mortgage & some other factors . But, the team was very helpful and supportive. Explained each and every steps, cleared all doubts, updated all steps, moreover enquiring about our wellbeing. They were like our family members. a BIG thank you to Charlie & Sarah . (I’m really sorry I forgot the name of the guy who came to show the property.) thanks to all who helped us to get our dream home true🏠 ❤️. BWAbraham’s family
Thanku · 18 July 2024
★★★★★ 5/5
TrustpilotViewing a property with Minors and Brady
We have been pleased with the interaction via telephone, e mail and face to face that we have had from Minors and Brady. All the staff we have dealt with over the telephone have been helpful and efficient.Yesterday we viewed a property on their books and Hannah from Minors and Brady was there punctually waiting to greet us as we arrived. Hannah was welcoming and friendly and able to answer all our questions about the property. She was very positive about the property and offered for us to make an appointment for a 2nd viewing. Today we were contacted by the office by telephone before we could contact them and we made a further appointment to view.
Sue · 17 July 2024
★★★★★ 5/5
TrustpilotBought via Minors and Brady - highly recommended
We sold through a different estate agent but bought a house being sold by Minors and Brady. Cassandra was the agent for them and was absolutely brilliant. She updated me every week without fail, she contacted and pushed the others in the chain to ensure a joined up approach to the sale of 4 properties in the chain, and I couldn’t speak highly enough of her. Wouldn’t hesitate to recommend Minors and Brady. 😊
S · 23 October 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
