Trusted Agent profile · Caister-On-Sea
★★★★★
2,273 reviews across 2 platforms
48 High Street, Caister-On-Sea, NR30 5EH
Part of Minors and Brady, see every office.
Minors's office in Caister-On-Sea, at 48 High Street, is rated 4.9 out of 5 across 2,273 reviews on two platforms, including 493 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Minors won in 2026.
Every review we hold for the Caister-On-Sea office, from every platform, shown as written. First names only.
5/5
GoogleVery happy with decision to use Minors & Brady. We had a quick sale and had accompanied viewings most times and good quality feedback. We also bought through the same agent which had its benefits. Chloe has been excellent in trying to sort the chain and we eventually Exchanged last Friday. I am pleased with the professional approach and good communication throughout. Well done.PositiveResponsiveness
5/5
TrustpilotOur house sold on the first viewing
Our house sold on the first viewing. We were kept well informed all through the process. Great people to deal with . Big thanks to Kyle and Jess .would not hesitate to use in the future.
5/5
TrustpilotIt's been a rollercoaster journey but Thank you Abi & Claire!
It's been a difficult journey selling our property with the prevailing market seeing house prices fall over last 12 months. We initially marketed our property with Minors & Brady (M&B) after moving from another agent who we felt let us down and ultimately valued our house too high.Whilst it was a difficult pill to swallow taking M&B advice in dropping our asking price, it did ultimately lead to several viewings and 2 offers which were above the 'guide price' and between ourselves and Abi we negotiated upwards.In reality, we did most of the negotiating on the sale price ourselves directly with our buyers but credit must be given to Abi, as she had to make several difficult phonecalls to interested parties during the offer stage.Several things didn't transpire correctly with the service initially offered by our valuer with M&B, with a few promises not delivered in terms of brochures and video walkthroughs but our initial dissatisfaction was dealt with quickly and appropriately with a satisfactory outcome for both M&B and ourselves. So whilst we might have been unhappy with certain aspects, I will highlight that they dealt with our complaint both quickly and efficiently and accepted accountability for some errors. No excuses.But enough said, as the real reason for giving a 5* rating is the fantastic after sales service we received from Claire Wilson. She was our dedicated after sales specialist and I can't compliment her enough on the hard work I know she has had to put in! Our chain was quite long and we were in the middle, so trying to get updates from sellers/buyers agents and solicitors had been a mammoth task in our specific situation. Every week Claire has called as she promised just to touch base or with updates. When we've asked her to check on certain aspects, she has been able to go away and at the very least get back in touch immediately with us, even if it's just to say that she hasn't got hold of anyone, so she'll try the following day and without fail she has done that every time! I think without Claire our home selling experience would have been enough to send me bald!Overall our service with M&B may have suffered a false start at the beginning, but we managed to reset our relationship between agent and seller to ultimately get 2 offers on our property within 6 weeks of going on the market, we accepted an offer not far off what we were hoping to achieve. We've now exchanged contracts and nearly reached final completion in a few days time. I still look at Rightmove and so many houses are still on the market when we first listed in December 2023. Whilst it's taken almost 5 months from offer to completion (it's a complicated chain), we have got there and in our price bracket I know houses are not selling quickly, so we are lucky to have found a buyer that fell in love with our house. More importantly, they are from out of area, so M&B managed to get viewings even for people that needed to travel 3 hours.A lot of people have been involved from M&B from initial valuation to completion, but it's important for us to personally commend Abi Mortimer (Branch Manager) who was really great when liaising with our buyers at the offer stage and offering us important guidance as her clients and also Claire Wilson (Senior Aftersales Progressor) for her dogged determination and due diligence to help get our sale over the line. Thank you both!
5/5
TrustpilotGreat team at Unthank Road
The team at Unthank Road have been brilliant, supporting me and keeping regularly updated throughout the process! Shout out to Kirsten, Connie and Matthew who have never been too busy to talk through how the marketing is going and answer any questions I have.
5/5
TrustpilotJasmine
Jasmine, aftersales progressor at Minors and Brady has been so supportive, informative and extremely helpful at getting the sale of my late father’s home over the line. She worked hard and dealt with both sets of solicitors and the buyer, to ensure the sale happened. Extremely grateful to Jasmine for her help.
5/5
TrustpilotJess has been great over the whole…
Jess has been great over the whole process. It's been a long road to get to completion but we're just about there!
4/5
TrustpilotAmber has been extremely helpful with…
Amber has been extremely helpful with the viewings and Macey in the office has been understand of our finical situation.Also Connor, has helped when applicable and suggested things that may help in the long run
5/5
TrustpilotJessica
Jessica, was very helpful and informative throughout our buying process. Always available to contact.
Thank you for your review. We’re glad to hear Jessica’s help and availability made your buying process easier.
5/5
TrustpilotExcellent
I had to push my viewing back half an hour due to train delays and the lady who answered the phone was very polite and understanding about it. I arrived at the house to be greeted by Joseph who was also very friendly and polite, despite the delay. It was a very professional viewing where he made sure I saw all parts of the house. He answered all my questions including the demographics of the area which is important to me and even the direction in which I could get back to the train station 😄 It was a really positive experience compared to some I've had with other agents. Really well done.
5/5
TrustpilotCheryl Minors and brady caister
Excellent estate agents Cheryl dealt with the sale of my houseIn Jan 24 my mother died feb24 my house sold with in days my father in law was diagnosed with a very aggressive cancer Cheryl doubt with my case and she was absolute star if you want to use an estate agents I would advise using Minors and brady at Caister. Excellent service and got me the price I want from start to finish she dealt with it herself giving me less stress.
5/5
TrustpilotGreat viewings team
Great viewings team, with good knowledge of the area, left a trustworthy impression Have been shown around many properties by Melanie I believe her name was over the past few months, always turnes up on time and as I am buying from London she gave me good directions and insight into the area I was buying in.Really top drawer and holds this estate agent to a high standard in comparison to others in the area that were late, booked me into the wrong property to view, and on viewings I have caught out reps with simple questions about the property etc. none of that with Minors and Brady.Thanks team,Jack
5/5
TrustpilotHannah Graver from Minors & Brady
Hannah Graver from Minors & Brady, showed us around 108 The Avenue Pakefield. She was extremely friendly and professional. She had arrived at the property before us. Hannah was very knowledgeable about the property. She made us feel as ease in taking our time. Thank you Hannah
5/5
GoogleRecently viewed a property for the second time - Maddy from Minors attended. Maddy was not only polite, professional and patient but was also able to answer all of our questions. Further, I have found that communications with the Minors office to also be of a high standard.
5/5
TrustpilotReccommended
From the first experience to the last M&B were very friendly and attentive. Claire was especially good with her communication and attention to detail.
5/5
GoogleI have been asked to leave a review for Minors and Brady and as we have only just had an offer accepted we will hold off writing a review until we reach completion. Have so far found Bradley Stark to be pleasant and informative and hope this continues as we head towards a hopefully speedy exchange and completion.
Hi Denise, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Bradley, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleThank you Chloe for the excellent service you have offered us throughout the process of purchasing our home. You are a true professional and an asset to your organisation. You have made this process so seamless, and so personal we could not have asked for anything more. Your service will be highly recommended in our circle. 👍 …
4/5
GoogleWe came back for a second viewing after our offer was accepted at a property in Ormesby. We were met by Maddy Bott. She was pleasant helpful, professional and courteous and answered pretty much everything she could at that point. It was a welcome meeting after having driven up nearly 100 miles for the viewing. Thank you Maddy
5/5
TrustpilotAll the staff at Minors and Brady did a…
All the staff at Minors and Brady did a really good job of handling our house sale Special thanks to Jessica Kemp
5/5
TrustpilotEllie- viewing a property. …
Ellie was really knowledgeable showing me around the property. She was well prepared and answered all of my questions fully. She was very polite and positive and had clearly done her homework.
5/5
GoogleThanks Sarah for keeping up to date with our offer on a bungalow in Great Yarmouth and sending recommendations over for a surveyor. This was particularly helpful as we are so far away!!! Thank you.
5/5
GoogleSarah has been very good in the process, I have no faults, she is always there to help and is vert prompt. 5 star. 👍🏻 …
5/5
TrustpilotRosie feedback
Rosie was always professional and helpful keeping me updated on all aspects of the move and exchange. She was always polite and it gave me confidence in the process, she was a joy to engage with.
5/5
TrustpilotMany thanks to Rosie
Many thanks to Rosie, who was a pleasure to deal with when considering our move to Norfolk. She was always on hand with updates and useful tips on how to make our experience as straightforward as possible. We would certainly recommend to anyone moving into the area - thank you!
5/5
GoogleI was very impressed as a first time buyer with how professional and quick Bradley was. He was amazing at coming back to me and fighting my case. Will highly recommend him and the company. Can’t wait to continue to work with them as they just got me an offer on my new house!!!! I’m so excited. Thank you Bradley!!! RezPositiveResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Minors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Minors and Brady hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Caister-On-Sea.
Yes. Minors and Brady won Trusted Agent in The Trusted Agent 2026 awards.
