5/5
TrustpilotThank you Jessica kemp for all your…
Thank you Jessica kemp for all your hard work supporting us through our house sale making it smooth and easy and for always keeping us informed and up to date
Trusted Agent profile · Caister-On-Sea
Minors and Brady Caister-On-Sea reviews
★★★★★
2,273 reviews across 2 platforms
48 High Street, Caister-On-Sea, NR30 5EH
Part of Minors and Brady, see every office.
Minors's office in Caister-On-Sea, at 48 High Street, is rated 4.9 out of 5 across 2,273 reviews on two platforms, including 493 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Minors won in 2026.
Reviews
Every review we hold for the Caister-On-Sea office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHighly recommended- cant praise them enough
Thank you Minors and Brady for wonderful service during my recent flat purchase which I move into today. From Liam Upton who secured the property for me out of contract to James who showed me round and Cheryl the after sales advisor who made everything so smooth snd stress free. Also Charlie Harkness who was responsive and proactive throughout - you are all amazing. What a great team of people st the Unthank Road Branch. I highly recommend them and I am not easily pkeased normally!!Thank you 🙏
5/5
TrustpilotClaire Wilson
Claire Wilson has been fantastic throughout this process. I have particularly appreciated her going above and beyond to communicate updates with me in a timely manner.
5/5
TrustpilotBeth has been great sorting everything…
Beth has been great sorting everything that needed to be done to prepare my flat to be let. She was available on the phone when needed and organised work to be completed in a short space of time to ensure my new tenants could move in on time. Thank you
5/5
TrustpilotClaire was really friendly and helpful…
Claire was really friendly and helpful providing us with regular updates on the progress of our purchase and guiding us through the process which as first time buyers was quite daunting. Thank you!
5/5
TrustpilotMegan Clarke was invaluable in keeping …
Megan Clarke was invaluable in keeping up constant pressure on the solicitors to get the sale completed in a timely manner.Thank you.
5/5
GoogleThank you to Cassandra Creak for the professional, polite and friendly after sales work.
Agent replied · 17 June 2024
Dear Lynda, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Cassandra, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
TrustpilotSonya is a fantastic addition to the team!!!
We recently transferred to M&B after our other letting agency closed down and we were delighted to find they had hired Sonya. We have always received exceptional customer service from her, she goes above and beyond to answer any questions and help with any problems we may have with our current rental property. She is a huge asset to any team and we hope to continue to work closely with her whilst living in this property!If we could score higher than 5* we would! Thank you for everything Sonya!
5/5
TrustpilotExcellent Customer service throughout…
Excellent Customer service throughout the moving process.Samuel Carpenter was of great help for everything we needed from the point of viewing to the final move in process.
5/5
TrustpilotFriendly and professional
Ellie was really friendly, welcoming and informative. I had as much time as I needed to look around and did not feel rushed. Much appreciated advice given to help the decision process.
5/5
GoogleBeen dealing with Minors and Brady for last couple of months trying to move to Caister. Have now found a property. Service from them has been excellent throughout. Maddie has been an absolute star with all her advise and patience. She has given us so much help whilst viewing. Big thank you. Kim and Mick xxx
5/5
GoogleHaving dealt with Sarah Clifton we can highly recommend how she handled our purchase . Easily contactable and explained any questions we had .
5/5
GoogleSarah was brilliant. Great communication and professionalism. Highly recommended.
5/5
Trustpilot1st class
My main dealings were with Claire and she was absolutely brilliant, weekly updates, constantly staying in touch and a very welcoming presence. A card and a bottle was a very welcome surprise upon collecting the keys. I’d also like to give Chris and Joe a mention, Joe showed us round the property and was great, Chris dealt with the initial proceedings with our purchase and was again very responsive to our queries, welcoming and professional!
5/5
Trustpilotabsolutely fantastic service from Sarah.
kept updated at all times, plenty of viewings when the property went live and buyer found very quickly. everyone I have had the pleasure of speaking to have been very helpful especially Sarah.
5/5
TrustpilotSonya Balls
Sonya Balls has been our contact since we started the rental of our tenancy and throughout she has been very professional, responsive to requests, and understanding of our requirements and needs as tenants.
5/5
TrustpilotConnor has been great
Connor has been great! It's the first time I have dealt with the lowestoft branch. They've all made such an effort and really gave it a family feel.
5/5
TrustpilotRosie at Minors and Brady is fab
Rosie at Minors and Brady has done a great job at helping to facilitate our sale and purchase through to completion, including quick and effective comms between all parties. We’re very happy with where we’re at and looking forward to a smooth move. Thanks Rosie!
5/5
TrustpilotGreat property launch with Chanelle
Faultless from the first contact with Minors and Brady to having the property launched with Chanelle. She made sure that everything was to my liking with the write up and photo's prior to going live ensuring that was 100% satisfied. Thank you Chanelle, and thank you Minors an Brady.
5/5
TrustpilotAfter sales was a joy!!
What can we say. The sales team were efficient and professional producing a great sales brochure and everything leading up to the sale. Thereafter we were looked after by the after sales team, Rosie who to be honest probably did more than all of the solicitors put together.To have someone you just knew was on it was such a comfort and whilst very professional was also a delight to work with, almost like a good friend as opposed the business connection.She worked so hard and got all parties talking and along the way had to put up with alot of stress, but did it with a smile and an incredible sense of humour. So good to be able to interact with a human and someone you just know you could rely on.Rosie, you did an incredible job and we will never forget that, top of the table!!Thank you so much.
5/5
TrustpilotJoe was very informative and friendly
Joe was very informative and friendly. He had clearly done his homework on the property before the viewing and was well equipped to deal with any questions.
5/5
TrustpilotBrilliant service
We recently viewed a house and had our offer accepted. Hannah Graver couldn't have been any more accommodating. She was so friendly and helpful. She had taken note of our questions and got back to us with answers promptly. Nothing was a problem and she reminded us that absolutely anything we needed, be it extra viewings or any more information about the house, just to call her and she would sort it all. She is a star!
1/5
TrustpilotAbsolutely Useless!
I called first thing on Monday morning to get an appointment to view a property to rent. After being asked some questions, including information about our earnings (usually asked during the application process) I was told that they will contact the landlord to see if they can get me an appointment for a viewing.By the afternoon I hadn't heard anything so I called them again to ask. I was again told they have to speak to the landlord.The following morning resulted in no contact so I called them once again. After being passed to another person (probably to give themselves time to pull out their list of excuses) I was told that the property has now gone; apparently a let was agreed the previous afternoon.This is one of a number of estate agents that have failed to help us. Our current situation has meant we need to find another place to live, and pretty soon; however the lack of communication and/or sheer incompetence is making this process exhausting, disappointing and downright irritating.
5/5
TrustpilotClaire was absolutely brilliant
Claire was absolutely brilliant all through the process of selling my mum‘s house I just like to thank her very much for the correspondence and to just be on the other end of the telephone if there was anything for us to ask once again I thank you Claire
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Minors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Minors and Brady hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Caister-On-Sea.
Questions about Minors and Brady Caister-On-Sea
Has Minors and Brady won any awards?
Yes. Minors and Brady won Trusted Agent in The Trusted Agent 2026 awards.
