Trusted Agent profile · Caister-On-Sea
★★★★★
2,273 reviews across 2 platforms
48 High Street, Caister-On-Sea, NR30 5EH
Part of Minors and Brady, see every office.
Minors's office in Caister-On-Sea, at 48 High Street, is rated 4.9 out of 5 across 2,273 reviews on two platforms, including 493 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Minors won in 2026.
Every review we hold for the Caister-On-Sea office, from every platform, shown as written. First names only.
5/5
GoogleJames Harwood was the person I was dealing with from minors & brady, always kept me up to date and easy to contact if I needed any help. I have also been dealing with Chloe Curtis, aftersales team, for the last bit of my purchase, she has been very helpful, friendly and kept me updated throughout all the process, which has made it easy to know what to do.PositiveResponsiveness, Professionalism
5/5
TrustpilotHad a fantastic experience from Mia…
Mia Staff at Caister was fantastic! We received an excellent service from Mia. She is very friendly, approachable and knowledgeable. Being first-time buyers, she put us at ease and explained the process involved in detail and answered all our questions fully and was very easy to contact.
5/5
TrustpilotSam Carpenter letting property consultant
Our experience with Minors and Brady have been 10/10 Sam has been so helpful throughout the process of getting our application done and always on hand to answer any questions and makes things easy for us! Thank you Sam Carpenter Minors and Brady are lucky to have you!
5/5
TrustpilotExcellent service
Hannah was waiting for us at the property we were to view. She was very helpful in showing us the house . We also saw another house the same day also with Hannah and again very helpful . We are hoping to purchase one of the properties.
5/5
TrustpilotGreat Service
The after sales team, particularly Aysegul Capti, were very helpful in pushing the sale of my property through as quickly as possible. They provided an update each week, and made the process easier.
4/5
TrustpilotExtremely supportive and provided a…
Extremely supportive and provided a truthful assessment and details about the new property as well. I just wish they had relayed the honest information to the team who was aggressively pushing the sale by upping the asking price over the phone instead of effectively negotiating with the vendor.
5/5
TrustpilotClaire Wilson @ Minors & Brady
Claire Wilson @ Minors & BradyMany thanks to Claire and the other staff at Minors and Brady for a thoroughly professional service and for ensuring that we were promptly informed of progress during our purchase.
5/5
TrustpilotRosie from Minors and Brady
Rosie from Minors and Brady Kept us update on every aspect of our sale It took longer than expected which was no fault with Minors and Brady Rosie was there liaising regularly with both conveyancers to keep both ourselves and our buyers updated We would not hesitate to recommend Minors and Brady Thank you for your hard work Rosie
5/5
TrustpilotFriendly and helpful
Rosie and the team played an active part in my purchase. I am a very busy person and Rosie always kept me informed of progress, thus saving me time from having to chase for information. I would recommend Minors and Brady. Thank you
5/5
GoogleFollowing agreeing a purchase price and being transferred to his team to take it forward, and once he understood our position and needs, James Harwood has been increasingly attentive regarding our purchase, not least the urgency to complete by 30 June. He twice phoned me with an update on the property before I had managed to chase him, which was refreshing and sadly not very common amongst estate agents and solicitors it seems. Thank you James.
5/5
GoogleDealing with an estate agents who’s passion it is to deliver a better estate agency service experience is so refreshing!! From the very beginning we received a professional and reliable service. Nothing was too much trouble and everything was dealt with quickly and efficiently, whether it was arrangements for viewing the property or dealing with questions throughout the process. We had multiple viewings on our open house day, all viewers were contacted prior to the day and all arrived. We were kept updated regularly throughout the process, which in my experience hasn’t been the case with other estate agents. All the staff were friendly and approachable both on the phone and in the local office. A special thanks to Daniel Emery who provided a professional, friendly, and efficient service. It is clear he is committed to making the process of buying/selling a house as smooth as possible and we felt he really listened to our personal preferences and took this on board. I would wholeheartedly recommend this company to friends and family.
5/5
GoogleUsed Minors & Brady to sell and purchase our new home. Brooke kept us informed every step of the way. Nothing was to much trouble, such a polite, friendly and professional service. Would highly recommend and would certainly use again if we ever need too. This a well organized team with excellent communication and we cannot thank them all enough, from our valuation to completion with nothing being to much trouble. ⭐️⭐️⭐️⭐️⭐️PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotExcellent experience
Thank you James for being prompt, courteous and helpful with our two viewings. You made our viewings relaxed and easy. You were able to answer any questions we had with confidence and clarity. We would definitely use Minors and Brady again.Patrick and Carole
5/5
TrustpilotI recently had the pleasure of dealing with Samuel
I recently had the pleasure of dealing with Samuel Carpenter for a client of mineI have dealt with 1000's of Estate agents up and down the country and he and the team were exceptional Courteous, professional, empathetic at all times 100% recommend Samuel and his colleagues
5/5
TrustpilotAbsolutely amazing service
I would love to hand it to aysegul capti who was dealing with a purchase for are first and forever home. She was absolutely amazing at her job as the vendors estate agent. Wish she was our solicitor and mortgage advisor. She do not stop chasing and will hunt people down who was ment to be working on are side and which choose to ignore us. But aysegul would always get back to us and go out of her way to find the excuses and hold ups. Star would refer her as the rottweiler lol. Thanks so much merry Christmas and happy new year 🎉
5/5
TrustpilotEllie was very personable and helpful.
Ellie was very personable and well-informed, answering what questions we had without hesitation and enabling us to take in the property without distraction. As we said to her there, she is the best-prepared agent we have met.
5/5
TrustpilotA very Big Thank you to Jessica Kemp…
A very Big Thank you to Jessica Kemp for taking me over the finishing line on my first ever property purchase. Making the whole procedure very smooth & easy for me .The whole team has been very efficient & a pleasure to deal with .
5/5
TrustpilotGreat experience
Magenta Rose was friendly and knowledgeable. Although we didn't end up buying the house she showed us, Magenta could not have been more helpful. She knew about the property, answering all of our questions, and clearly had a good relationship with the homeowner too.
1/5
TrustpilotMinors & Brady won't leave us alone
We considered using Minors & Brady to market our home and had one of their agents visit to talk about it; after speaking to two other agents we went with a different company. The property hasn't sold, so they have called us to try and persuade us to let them market the house. We've told them we're not interested in using them and not to call again. They have called us about once every three weeks for the last nine months and despite being told extremely clearly, over and over again, that we will not use them, they keep calling. I've told them to delete my number and never call again but they keep calling. Pushy, irritating, aggressive people who absolutely will not take no for an answer. Please stop harassing us, you are appalling people and based on this experience there is no way we would ever use your services.
5/5
TrustpilotJess from the after sales supported me…
Jess from the after sales supported me every step of the way. Kept me up to date and would always return any query in good time. Thank you Jess and team :)
5/5
GoogleI am purchasing a property through Minors and Brady and I have found them to be very polite and genuine. We have met Maddy Bott a few times at the property and her customer service skills are excellent as her communication is detailed and she is genuine.Its nice to deal with a company and their representatives when they go out of their way to help in a genuine and positive way. Posted by Phil Hawkeswood
Dear Phil, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our team. We will pass on your kind words to Maddy. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
TrustpilotAysegul Capti at M&B
We exchanged contracts today to buy a house marketed by M&B. It hasn’t been easy - our vendors then got stuck in a long chain beyond their control.I just wanted to say how impressed we’ve been with Ayse. She has worked very hard pressing each stage of the chain, keeping us informed, and listening to me whine. I think she has probably ridden the emotional roller coaster with us. My call log shows about a billion calls - most initiated by her calling to update & assure us.She started today by getting on to all the conveyancers (who are of variable quality) to make sure they started their process, chased it through the day, and rang me as soon as we had a result.I think people think estate agency is easy and don’t realise the value of a good agent when everything else gets stuck. The presentation of the house we were buying was good (but not overstated) but I think the real value for our vendors has been Ayse’s diligence.
5/5
TrustpilotService with a smile
I have been a landlady for a while with Minors & Brady and Sonya has been a perfect hands-on property manager for my portfolio and I would recommend her to help you. She always gets back to you with speed and politeness. I recommend her.
4/5
GoogleWe would like to say Cass was with us every step of the way helping to buy and sell our properties, chasing up people to get stuff done when it went quiet, any issues we had she helped sort them. Very pleased with Minors & Brady in general and would definitely recommend them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Minors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Minors and Brady hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Caister-On-Sea.
Yes. Minors and Brady won Trusted Agent in The Trusted Agent 2026 awards.
