Peter Alan Caerphilly reviews

★★★★★ 5/5

Google

Dominic Moss the sales negotiator has been great while showing me around the house and updating me on the latest developments regarding the sale. He is a genuinely friendly bloke and good company when looking around the house.

Joe · 14 December 2025

★★★★★ 5/5

Google

Brilliant experience from the people at Peter Alan katie sorted out or viewing very fast and was extremely thorough during the visit she helped make our first time renting transparent and welcoming, also Nicholas was very professional, he really made the whole process stress free and efficient can’t recommend enough

Diesel · 7 May 2023

★★★★★ 5/5

Google

I can't praise these guys enough, especially Kirsten and Fern who couldn't have been more helpful and friendly during a stressfull move. In terms of professionalism, 2nd to none, always returned my calls and didn't make me feel like I was a bother with some of my dumb questions. I would recommend these guys based purely on my experience. A big thumbs up from me.

Antonio · 6 July 2021

★★★★★ 5/5

Google

I found my lovely home with Peter Alan Caerphilly. Letting agent Kirsten Wenge was so helpful and supportive. Nothing was too much trouble. From applying for the property to moving in it was a highly professional service through and through. Every question or query was dealt with straight away. I would thoroughly recommend Peter Alan. Thank you Kirsten.PositiveResponsiveness, Quality, Professionalism

Andrea · 25 August 2021

★★★★★ 5/5

Google

Went to view a house yesterday in Caerphilly, Joshua was there to greet me and showed me around the house. He was very professional and well spoken. He also answered any questions I thrown at him. Such a lovely guy really appreciate it! Fingers crossed I get the house! 🤞🏼 Thanks again x …

Hollie · 6 July 2022

★★★★★ 1/5

Google

Not an easy company to contact . Very poor communication and no leadership with not one person knowing what to do . Happy to take your money but don't provide the service that they tell you that they are going to do or pay for . I am unable to rate them I am afraid.

Adrian · 29 September 2023

★★★★★ 5/5

Google

Sophie Hewett at Peter Alan’s Caerphilly Branch has been extremely helpful to me and I would like to say what a understanding and personable young woman she is.I hope this continues into the rest of my business with her. Thankyou

Jane · 3 September 2023

★★★★★ 5/5

Google

The team at Peter Alan were friendly, approachable, and helpful. When we had issues higher up the chain, they were proactive in determining what was happening and communicating to us regularly and in detail.

Alexander · 14 November 2025

★★★★★ 5/5

Google

Katie Flook managed the sale of my property, promised me that she would sell my house with the last amount of hassle, she delivered and more . Highly recommended !

Owain · 15 December 2025

★★★★★ 5/5

Google

Sophie Hewett showed me around a property for sale and answered all questions and queries relating to the sale. Sophie was professionally and also patient and kind. Sophie continued to answer phone call relating to my offer and successfully has secured a property for me. Thank you Sophie. Miss.Gill Jones.

Gill · 10 August 2022

★★★★★ 5/5

Google

Wow, great experience. Thank you very much Yiyan for showing us around the houses! Super polite, knowledgeable and nothing was too much hassle. Incredible asset to this this company

Justin · 14 December 2025

★★★★★ 5/5

Google

All the Staff at Peter Alan were amazing and very helpful during our house sale we would like to thank them very much for all their professional help

Amanda · 15 December 2025

★★★★★ 5/5

Google

Amazing team work by Katie and Lydia for the purchase of my property. From viewing to completion in just under 6 weeks. Highly recommend them at PA Caerphilly!

Gar · 15 December 2025

★★★★★ 5/5

Google

Looking to help my son by his first house. Found Peter Alan Caerphilly extremely informative. I spoke with Josh who was very knowledgable friendly and approachable gave me lots of good advise on housing in the area . I will definitely be booking viewings very soon . Thank you Josh

Brenda · 6 July 2022

★★★★★ 5/5

Google

Josh is helping me and my wife to buy a house. The process is not very easy at the moment with all the changes in the market but he has lots of patience and is very open to any questions or requirements that we might have. Great customer service.

Horatiu · 6 July 2022

★★★★★ 5/5

Google

Huge thank you to the team at Caerphilly. I dealt with Abigail who was very professional and helpful as this was my first time property on the buy to let market. Jordan was also fantastic as he helped with any questions or queries I had. Thank you Peter Alan!

Chax · 6 July 2022

★★★★★ 1/5

Google

These are the worst estate agents I've ever encountered. We offered the full price for a property, after several months and having spent a lot of money on fees etc, we were told different stories from this agent. One staff member told us everything was going through fine and we were given a possible date we could move in, the next day we were told that the vendors were not selling to us after all! When we queried why they were very rude and unhelpful offering no explaination. The staff member was helpful when making the sale, but the same staff member was rude and aggressive when their vendor had cancelled it.

DJ · 7 July 2018

★★★★★ 1/5

Google

Be very careful about Peter Alan I had a bad experience with them over a property that I was buying. They seem to favour the seller more then the buyer and seem to push push even when things need to be done after a valuation has been done and need to be rectifed. I had to stop the sale with my solicitor untill they where done by the builder. Then the office manager call was rude I said would you buy it.

Mohamed · 7 July 2018

★★★★★ 5/5

Google

Would highly recommend Peter Alan in Caerphilly. Lauren was very enthusiastic and sympathetic to why I was moving. The girls are great at showing people around the house and I love that I can just leave them to it. I trust them with my house sale and they have my interest at heart. Thank you for everything you have done so far.

Sharon · 7 July 2019

★★★★★ 5/5

Google

I would like to thank Rhi & Fern at Peter Alan, in being very efficient, professional, responsive with all my questions and enquiries about my new property, these girls had the answers to everything and also helped with such a smooth transition in my rental I can’t praise enough! Many thanks.PositiveResponsiveness, Quality, Professionalism, Value

Sol · 25 August 2021

★★★★★ 5/5

Google

Following a pretty negative experience trying to get a rental property in the caerphilly area I couldn't be more grateful to Jordan from the caerphilly branch ... he went over and above to assist me with my enquiries... he is in the right job for sure...thank you Jordan!

Helen · 6 July 2022

★★★★★ 5/5

Google

We are very early in the stages of buying our first property, but so far Sophie has been very helpful with getting the process started and was very quick and efficient with the price negotiations!

Emma · 14 August 2023

★★★★★ 5/5

Google

An excellent hassle free relationship with Claire Barry during the sale of our property. Claire has managed the process from start to finish in a professional manner, with regular updates every step of the way. Would highly recommend Claire and the sales team at Peter Alan for a professional stress free sale of your property.

Joanna · 6 July 2020

★★★★★ 5/5

Google

PA were responsive to all requests, and helped the process along - Claire in particular. The online portal however, needs some work.

Colin · 15 December 2025