Darlows Caerphilly reviews

★★★★★ 5/5

Google

Claire was fantastic. She was always very helpful and on hand to help with anything we needed, and chased down solicitors when things were going slowly. She always called to give updates and was always very friendly. Definitely recommend Claire and Darlows to everyone!PositiveQuality, Professionalism, Value

Todd · 14 June 2022

★★★★★ 5/5

Google

Gareth Lewis has been amazing through the processes and stresses of house buying. He is polite, informative and arranged for me to have an appointment with the mortgage advisor and even though I didn’t end up buying with Darlow’s, Gareth is an asset to the company.

Kayleigh · 14 June 2022

★★★★★ 5/5

Google

Claire Lea and her team at Darlows in Caerphilly have been very helpful in selling our house. From the time that Claire came to do the valuation and the subsequent photo session, she has been very professional. On the whole, they did everything they could, to keep us unformed during the process. I would definitely recommend Darlows in Caerphilly!

Michael · 15 June 2019

★★★★★ 5/5

Google

We have been viewing houses with the estate agent called Connor, he was very helpful, welcoming and kind to us both during the process. We are both very happy with the service we’ve had so far and still to be continued. We are also using the mortgage adviser Sarah, and she’s been amazing too. As first time buyers it’s not easy but she’s been really supportive and helpful.

Corey · 30 May 2024

★★★★★ 5/5

Google

Purchased property through these guys this year - great team, really friendly and very helpful! A big shout out to Gareth Lewis who's been an absolute star every step of the way! Diolch!

Bethanie · 18 August 2023

★★★★★ 5/5

Trustpilot

Recent visit Joe Bartlett

Just had routine visit from Joe Bartlett Albany rd Darlows he noted some minor issues at property I feel confident he’ll will help resolve them, Joe was very professional and easy to talk to and made the visit non awkward 😁

Tim · 22 November 2024

★★★★★ 5/5

Trustpilot

Would like to say thank you to Nicole…

Would like to say thank you to Nicole Richard's at merthyr darlows for all her help regarding a new letting. A very sincere and professional agent who has her clients best intrests at heart.Thank you againClaire

Claire · 17 May 2023

★★★★★ 5/5

Trustpilot

My letting agent Georgia is always…

My letting agent Georgia is always efficient when handling my contracts. Makes the process so easy and effortless.

Memory · 29 August 2025

★★★★★ 5/5

Google

We would like to thank Claire Lea of Darlows for her fast and efficient service in dealing with our sale in Caerphilly. The property received several offers after only a couple of days and is on track for a quick sale. Thanks, Michelle and Ron

Michelle · 17 June 2022

★★★★★ 5/5

Google

Zoe has been really helpful during the sale of my property. She always goes the extra mile and even provided me with a live video viewing of a property when I was unable to attend because I’d tested positive for Covid. Always friendly and helpful.

Rachael · 14 June 2022

★★★★★ 5/5

Google

Wanted to leave a review for Claire who recently valued our home. Claire was amazing, professional, confident, certainly put us at ease with the stresses of selling! An asset to the team at Darlows. A pleasure to show her around our home. Thank you Claire.PositiveProfessionalism

Lorraine · 14 June 2022

★★★★★ 5/5

Google

Olivia was extremely helpful today. As a complete novice on what applying for a mortgage would entail, she has now put me into contact with a mortgage advisor. Good customer service is sadly rare but Olivia was fantastic! Thank you so much for your help!

Lauren · 14 June 2022

★★★★★ 5/5

Google

Cannot speak highly enough of the Caerphilly branch , Claire and Libby were brilliant . They kept us in mind for when a house came up in the area we were looking for,which we went on to buy!!! from start to finish they were very professional,nothing was too much trouble.We would rate them 5 star !Thank You Darlows.

David · 15 June 2019

★★★★★ 5/5

Google

Eleri has been very patient and helpful with my house viewing. Very polite and professional young lady. Allan

Allan · 24 June 2024

★★★★★ 5/5

Google

Claire was very professional. The photographs to sell our property were excellent and the start to finish process was fully explained. The back up from the office was also first class.

Michael · 17 September 2023

★★★★★ 5/5

Google

Eleri has been super helpful with our requests, would highly recommend Darlows!

DonnyBanch · 23 September 2024

★★★★★ 5/5

Trustpilot

Easy Reliable Service

From the moment I contacted Darlows the staff were helpful, professional, informative and friendly it made selling my house so easy. I would like to thank Gareth, Claire Olivia and Natalie for always being at the end of the phone and for all their help. I recommend Darlows to anyone who is thinking of selling their property.

Laura · 9 July 2019

★★★★★ 4/5

Google

Eleri was very professional and polite able to answer questions we had. Warm and friendly and not too pushy

Ryan · 14 May 2024

★★★★★ 5/5

Google

Gareth Lewis and the team has been very professional and helpful throughout my whole experience with darlows. Hes been so responsive when needing advise and help and I've felt they go above and beyond for us until completion. We have all our trust in these guys and would highly recommend.

Rebecca · 14 June 2021

★★★★★ 5/5

Google

Cannot recommend Gareth highly enough, he has been fantastic throughout the entire sales process. Always goes above and beyond to get the job done and an a real gent to to it off!

Christopher · 14 June 2023

★★★★★ 5/5

Google

Absolutely first class estate agents. Would definitely recommend and will 100% be using them again in future. Special thanks to Claire Lea who has made my whole house buying experience so much easier, she’s such an efficient and friendly member of Darlows Caerphilly and a credit to the company, nothing seems too much trouble for her.

Rachel · 15 June 2019

★★★★★ 5/5

Trustpilot

My first time letting out my home Emma…

My first time letting out my home Emma and Tristan were amazing. Emma came out and explained everything and Tristan looked after the viewings. They both made the whole process very easy they were patient with my questions and unexpected delays but we did complete on time in the end. Excellent experience with darlows

Susan · 2 April 2020

★★★★★ 1/5

Trustpilot

We're being harassed by phone to extend…

We're being harassed by phone to extend our contract prematurely, but are faced with radio silence by email when we ask them to confirm what our contractual obligations are... they've been ignoring us for a month now. My partner and I work full time jobs so are unable to take their calls, we've told them numerous times that our preferred method of communication is email, but they'd rather bully us over the phone into renewing our contract early.We're happy with the property, but are fed up with the lack of professionalism shown by Darlows. If we decide not to extend, it'll be because we're fed up of Darlows, not because there is any issues with the property.We're not asking for anything out of the ordinary, we just want to know contractually when we need to let them know if we're going to extend the contract and what our options are. Can we move onto a rolling contract or extend for a different length of time? e.g. 6 months.They are ignoring all these questions and are trying to strong-arm us into signing for another 12 months, MONTHS before our contract says we have to decide by.

Ryan · 29 June 2023

★★★★★ 5/5

Trustpilot

Good Service.

Been renting 6 years now with Darlows with Property management.Had great service today regarding my property renewal, Forms sent speedly, signed and sent back to me with the full Contract for my next year of Renting.Thanks Joanne Davies for your help with this.

Anthony · 12 September 2024