Trusted Agent profile · Bushey
★★★★★
429 reviews across 3 platforms
66-70 High Street, Bushey, WD23 3HE
Imagine's office in Bushey, at 66-70 High Street, is rated 4.5 out of 5 across 429 reviews on three platforms, including 269 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of two awards Imagine won in 2026.
269
Reviews on Google
This office
119
Reviews on Facebook
Business-wide
41
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Imagine, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bushey office, from every platform, shown as written. First names only.
5/5
FacebookAmazing service from Jason, Claire and the rest of the team. This is the second property I’ve bought from imagine and when I move again I’ll definitely be coming back to them! Jason in particularly was amazing, chasing solicitors, brokers. An absolute credit to your team and the best estate agent I’ve ever dealt with hands down. Thank you so much for your help!!
Thanks, Lloyd.
5/5
GoogleOne of the best agency I have dealt with. They are friendly, nice and helpful! Thank you so much for finding a nice place for us Imagine! …
That’s great to hear, thank you for your custom.
5/5
TrustpilotImagine Bushey
I approached 3 agents to sell my house in March 2024 and it came down to a choice between Imagine and Churchills. I'd bought through Churchills and thought I'd sell through them but I was incredibly impressed by Jamie when he came to value the house and his thoughts on selling the house.
1/5
TrustpilotPaul Markey let the team down
Paul Markey unfortunately let the team down. I’m presuming he’s just started his career so his inexperience has resulted in some poorly judged, unprofessional behaviour. Real shame as we initially liked Paul and mentioned giving them more business in the future yet definitely one to avoid now sadly.
5/5
GoogleA huge thank you to Brian, Tej and Kelly for selling my Mother's house. Extremely pro-active, I didn't have to list the property with the 2nd viewing securing the house. Kelly Bell's progression of the sale was both professional and demonstrated her experience in this role. Would highly recommend.
5/5
GoogleWe purchased our first home with Imagine and we had a super easy process and always someone was available to explain everything and help us understand every step. We had an amazing experience and we are very grateful for all your help and support. Thank you very much!God bless!
Pleasure to have been able to assist you.
5/5
GoogleThis is my first time renting a property and the Imagine Team at Bushey have made everything so easy. Mark and Bianca found a tenant in under two days and Kelly and Jemma have been amazing in answering all my queries straight away. Overall - really impressive service.
Great to hear we gave you an impressive first experience John.
5/5
GoogleMy partner and I are buying our first property and we have been really impressed and surprised with how the process has been. With the help of Amir at Imagine, everything has been straight forward. He has communicated clearly with us and made sure the process was as smooth as possible!PositiveResponsiveness, Quality, Professionalism, Value
Thanks Erhan, enjoy your first home 🏡😀 …
5/5
GoogleImagine provided excellent support during the sale of my fathers house. Communication was excellent with Paul and Katie in particular keeping us well informed.
Thanks Sarah, thank you for the opportunity to support you.
5/5
Googlefantastic customer service 👏🏻 …
5/5
GoogleDaniel at Imagine was brilliant from day 1 of our journey of selling my dad's house. Communication was great and he was always on hand to help out when needed. Really recommend these guys. Thanks again.
Thanks Julian, glad it all worked out so well.
5/5
GoogleImagine made it really easy for me to find somewhere to rent, which has been particularly difficult because I have a dog. Jake went above and beyond to find the perfect place for myself and the pup and I couldn't be more grateful and happy!
5/5
GoogleAmir and the whole team at Imagine did what no one else could. Extemely impressed with the service and would not hesitate to use them again in the future. Highly recommend!!!
Thank you James. Wasn’t the easiest to make happen, but delighted we got there in the end.
5/5
GoogleLovely team at the Bushey branch who were a pleasure to deal with. Daniel M in particular was excellent and made the whole house buying / selling process easier. Thank you to all the team.
Thank you James, trust you’re enjoying your new home now.
5/5
FacebookFantastic professional service from Jon and Scott in the Hemel Hempstead Office. They are both polite, understanding and listen to their clients. We sold practically overnight. The photos taken presented our house well. Sales progression went seamlessly. Thank you Jon, Scott and your team.
1/5
TrustpilotWow..
Wow... where do I even begin. This is a long overdue review and should have been written a year ago. One of the worst estate agencies I have ever used in my life. Typical slimy and sneaky behaviour from their agents. Me and MANY others in my development were lied to when purchasing our properties. None of the homeowners were made aware of the plan to house a great amount of social housing tenants throughout the building. This has led to many thefts of parcels, antisocial behaviour, violence and drugs throughout the building. There are many young single women who feel frightened in a place where they are supposed to feel their safest. There are also young children and babies in the building. Police are constantly called to the building, it is utter madness. Something needs to be done about estate agents that lie to buyers to lure them in to purchasing. I hope the commission was worth it! This has taken a serious toll on my mental health and continues to do so.
1/5
TrustpilotUnpleasant experience - would not recommend
My personal experience with Imagine has been very poor. I have found both customer service and professionalism to be lacking. My dealings have been with the Hemel Hempstead branch, where the attitude and conduct of one particular member of staff was especially shocking.
5/5
GoogleAmir from your Bushey office, dealt with our sale from start to finish. What a professional, had it sold within a week. What a star, would certainly use his services again and have recommended his services and Imagine to my friends.PositiveResponsiveness, Quality, Professionalism, Value
Great to hear Somer, Amir has been with us for years and is as safe a pair of hands as you could wish for.
5/5
FacebookSarita Hayer and Jordan Driver were exceptional in helping us to rent our Flat. They helped us every step of the way right with extremely helpful advise and support right up until the day of our move.Thank you for making this experience so positive!
5/5
GooglePaul Markey and Kelly have been great support from property search to conveyancing. Always answered emails. Communication is their key strength.
That’s good to know - it’s our key offering. Thank you 🙏🏼 …
5/5
GooglePaul and Kate did an amazing job helping us through the process of buying our first property. They are professional, efficient and exceeded my expectations. I highly recommend them.
Good to hear the dream team have been on song, thanks Cristian.
5/5
FacebookI was looking for a property through Imagine in Garston. Although I ended up buying out of the area. Paul Markey’s approach,experience and friendly attitude, proved really refreshing. I would not hesitate to recommend Paul, and all of his staff to anyone.
5/5
FacebookI couldn’t be more pleased with the service I received from Imagine. Claire Berke was very attentive in dealing with our queries and concerns. As a first-time buyer, the process turned out to be unexpectedly stress-free! 5 stars!
1/5
GoogleI'd be very careful using them if you are considering. I found them to be dishonest and extremely pushy. A horrible experience and wouldn't even consider using them again. I also noticed replies from them regarding negative reviews on other review sites that the bad reviews must be from their competitors. From experience I doubt that very much.
Like every other 1 star review we have, there isn't a single genuine client name that has transacted with us provided, nor an address for us to investigate any issue. To therefore describe us as dishonest is totally without foundation and a cowardly swipe at a small business. As such it is impossible for us not to believe this is an on going attempt to undermine our status as a highly regarded and leading local business, by a disgruntled competitor with far too much time on their hands. Any genuine complaint would always be given complete respect and investigated thoroughly.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Imagine's Bushey office has 429 reviews across three platforms: 269 on Google, 119 on Facebook (across the whole business), 41 on Trustpilot (across the whole business).
Imagine Bushey is rated 4.5 out of 5 across all 429 reviews, and 4.7 out of 5 on Google from 269 reviews.
Yes. In The Trusted Agent 2026 awards: Imagine, Bushey won Gold; Imagine, Watford won Trusted Agent.
Imagine Bushey, 66-70 High Street, Bushey, WD23 3HE.
