Every review we hold for the Bury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAmazingly helpful estate agent. They were quick to respond to any questions or enquiries I had all the way through the process, from the initial listing of the house, to viewings and finally through the purchase/sale process.
Emails and phone calls were always returned. Never once were Normie pushy, which is something I often read online about estate agents up and down the country. Every person I spoke to was very friendly and helpful, whether they were actively involved in my sale/purchase or not.
Natalie and Nicole in the Prestwich office in particular were very helpful and friendly!
Thank you so much!
Luke · 14 July 2024
Agent replied · 11 November 2024
Thank you for your lovely review! I’ll pass your feedback on to Natalie, Nicole, and the rest of the team. We're so glad that you found the process smooth and appreciated our approach. Thanks again for choosing Normie!
★★★★★ 5/5
GoogleRecently moved from London to Bury and used Normie as my agency when looking for a rental property. David Ryan was extremely professional and helpful when it came to liaising with the landlord to facilitate a viewing, agreeing on tenancy terms and all the bureaucracy involved around it. David made the process as smooth and easy as possible, always in contact with us over the phone, giving updates and requesting necessary documents/info. Highly recommend the agency.
Marcos · 12 November 2023
★★★★★ 5/5
Googleprofessional & reliable services. Genuinely caring and supportive especially Diana and Caroline they are so lovely Their knowledge and expertise make life stress free. Highly recommended
Uzma · 12 October 2024
Agent replied · 11 November 2024
Thank you for your wonderful feedback! We’re so pleased to hear that Diana and Caroline provided caring and supportive service, and that their knowledge made everything stress-free for you. We’ll be sure to pass along your kind words to them. Your recommendation means a lot!
★★★★★ 5/5
TrustpilotNicole was fantastic
Nicole was really helpful and guided us through buying our first house. Was always pleasant and friendly to talk to and was very quick to reply to any e-mails or communication.
Brad · 3 September 2025
★★★★★ 5/5
GoogleHonestly, so happy we went with Normie to sell our house. it ook all of three days to get an offer! Everyone was extremely responsive and kind, understanding of our timetable in terms of viewings, as we had a young toddler. Nicole in particular has been an absolute delight - if you want to sell or buy a house, you want Nicole as your Sales Progressor! She chased up and down the chain and would keep in constant contact with me on progress.
Sonia · 14 June 2024
Agent replied · 11 November 2024
Thank you for your wonderful review! We’re thrilled to hear you got an offer so quickly and that Nicole, along with the rest of the team, made the process smooth and easy for you. I’ll make sure Nicole gets your lovely feedback. Thanks again for choosing Normie!
★★★★★ 5/5
GoogleWe chose Normie on recommendation and we were not disappointed!
From start to finish we were kept informed about all aspects of the sale, which was a difficult and long winded one from the outset, but it was all dealt with in a timely manner and in good spirit.
Our advisor Nicole, was an absolute star, and worked hard at pushing matters forward and keeping everyone updated. Even if another team member was involved, it was again dealt with professionally.
I would definitely recommend the company, and would definitely use them again!
John · 14 June 2024
Agent replied · 11 November 2024
Thank you for your wonderful review! We’re so pleased to hear that Nicole and the rest of the team made the process smoother for you, despite the challenges. Your kind words mean a lot to us, and we’re thrilled that you would recommend and use us again. Thanks again for choosing Normie!
★★★★★ 5/5
GoogleI would like to thank the whole team at Normies especially Nicole and Nigel who made the very stressful experience of moving home a lot easier , from start to finish they kept me up to date and always on the other end of the phone to help and give advice . I would definitely recommend them to anyone thinking of buying or selling and wouldn’t hesitate to use them myself again . Thankyou
Alison · 12 November 2023
★★★★★ 5/5
GoogleNormie were amazing from start to finish. From the initial meeting with Nigel, they always provided professional service. It was an emotional sale as it was our late parent's house. But Nigel was always helpful, knowledgeable, and positive.
Nicole guided us through the sale, always at the end of the phone to keep us up to date. Again, she was positive and empathetic.
I would recommend Normie to anyone looking for an estate agent.
Fiona · 12 November 2023
★★★★★ 5/5
TrustpilotNicole was amazing during our purchase
Nicole was amazing during our purchase. It was a very long and drawn out purchase but she got us there and kept us positive throughout. She was extremely informative and kept us in the loop the whole 328days it took.
Natalie · 21 May 2025
★★★★★ 5/5
TrustpilotExcellent from the start to finish
Excellent from the start to finish, Nicole and team were always on hand to keep myself and the family informed and always provided a solution if any arose.
Would not hesitate in recommending Normie if looking to buy/sell a house.
Craig · 20 May 2025
★★★★★ 5/5
TrustpilotExcellent from start to finish
We used Normie to sell our house this year and they were excellent. The valuation from Josh was accurate, we were well informed and the instruction and listing process was seamless. The photographs and video tours prepared by Jaymes were amazing and the property was well marketed. Viewing arrangement was easy and it didn’t take them long to find a buyer. Natalie was able to negotiate a great price for us. The sales process in any house move can be stressful, but Nicole pushed this along with solicitors and surveyors, keeping us advised every step of the way. The whole process was very well organised. Various team members were responsible for their stage of the process. Having used several estate agents over the years, I have found Normie to be the best by far!
GSYT · 19 May 2023
★★★★★ 5/5
GoogleWonderful service from Caroline and team who manage an apartment for me. I have no hesitation in recommending them for attention and efficiency.
Glen · 12 October 2024
Agent replied · 8 December 2024
Thank you for your kind words! We’re so glad Caroline and the team have provided you with attentive and efficient service. Your recommendation means a lot to us! 😊 …
★★★★★ 5/5
GoogleAmazing service from start to finish, Josh and his team have been a pleasure to deal with. Thank you!
Ben · 1 December 2024
Agent replied · 8 December 2024
Thank you for your kind words! We’re thrilled you had an amazing experience, and it’s been a pleasure working with you. I’ll be sure to share your feedback with the team! 😊 …
★★★★★ 5/5
TrustpilotBest agency I've ever used
Normies were professional and efficient from the outset. Natasha was collaborative in the valuation as well as being enthusiastic and accessible during the selling process. I had the feeling that the team were fully committed to selling the property and kept me in the picture throughout. Nicole progressed the sale with great attention to detail and ensured that things moved along swiftly by liaising with both solicitors, buyer and myself. I would have no hesitation in recommending Normies as a company and certainly would use them again myself. I'm a landlord so I have a lot to compare them to and they have been the best agency I've ever used!
LEIGH · 18 March 2023
★★★★★ 5/5
GoogleThanks for Normie, my purchase is extremely smooth and hassle free. Special thanks to Nicole, she helped to follow the progress of both solicitors frequently. Without her, the whole process must be much more painful.
Vincent · 15 February 2024
Agent replied · 11 November 2024
Thank you for your kind review! We're so glad to hear your purchase went smoothly and hassle-free. I’ll pass your appreciation on to Nicole, her dedication really makes a difference. We're happy to have helped make the process easier for you!
★★★★★ 5/5
GoogleNicole at Normie’s has saved house chains falling through for me twice!! She is an expert at her job, personable and professional at all times and I would only ever use Normie’s moving forwards. She cares about her clients and potential buyers and facilitates swift communication throughout the chain. She really does live up to her title!!! This move was a difficult one for me after the loss of my husband and I really was made to feel at ease at all times. A big thank-you to all the team. My kids and I are all settled in our new home and Nicole has played a massive part in that.
Emma · 15 April 2024
Agent replied · 11 November 2024
Thank you for your heartfelt review. We're so glad to hear that Nicole was able to support you through such a challenging move and keep everything on track. It means a lot to us that she could help make the process easier for you during a difficult time. I’ll make sure to pass your kind words on to Nicole and the team. We're delighted that you and your kids are settled in your new home, and we’re grateful to have been part of your journey. Thank you for choosing Normie!
★★★★★ 5/5
GoogleNormie were amazing through our whole sale and purchase experience. It was a long slog due to issues outside of our control, but Normie were supportive and attentive throughout. Nigel went above and beyond to find us our perfect property. Nicole couldn't have been more helpful progressing our sale and keeping all parties informed. I would never use another agent in a future sale - thanks to all at Normie.
Nicola · 12 November 2023
★★★★★ 5/5
GoogleNormie dealt with our sale and did a great job. Nicole did an amazing job in managing the chain and progressing the move for us. She was a star. Her communication couldn’t have been better, and we really appreciated all of her efforts.
Andy · 25 August 2025
Agent replied · 11 October 2026
Thank you so much for your lovely review. We’re really pleased to hear everything went smoothly and that Nicole was able to keep things moving for you. She’ll be delighted to know her efforts were appreciated. Wishing you all the best in your new home!, The Normie Team
★★★★★ 5/5
GoogleExcellent service. Particular shout out to Nicole, the sales progressor that worked particularly hard to keep a difficult chain of 5 sales moving and got it over the line for us when we had lost hope! Thanks a lot.
Richard · 3 April 2025
★★★★★ 5/5
GoogleWe received a warm welcome & excellent service from Natalie ( who went the extra mile for us.) Communication was always good , especially compared to other estate agents and a personal , friendly service was offered throughout. Nicole was also very helpful , it was good to know someone was designated to negotiating our way through the sale.
Thank you to all. It was a pleasure.
Kay Thomason.
Kay · 12 November 2023
★★★★★ 4/5
GoogleWould definitely recommend Normie.
An extremely efficient and professional team from the get go.
The communication was great from the start and Nicole was fantastic dealing with the conveyancing and liaising with the solicitors to get this sale over the line. Regular updates meant that even though there were many hurdles to cross, the stress of these was kept to a minimum.
A massive thanks to everyone at Normie.
Ellen · 12 November 2023
★★★★★ 5/5
GoogleCouldn't recommend Normie enough and will definitely be using again in the future. From start to finish the selling process and service was second to none. I initially dealt with Josh who was fantastic, efficient and professional. The team are very knowledgeable and alert to the housing market in the area and the process of valuation to marketing was smooth and stress free. The conveyancing process through to completion was assigned to Nicole who was fabulous. She provided me with weekly updates as a minimum and couldn't have been more efficient in liaising with both sets of solicitors, myself and the buyers to move matters to a smooth completion. She was nothing but professional. Thank you Normie and team!
Kelly · 28 December 2022
★★★★★ 5/5
TrustpilotRecently sold my house through Normie…
Recently sold my house through Normie and I would 100% use them again. Nigel and Nicole were both brilliant. Nicole kept me informed throughout and really kept the sale moving. She went above and beyond and several occasions.
Alex · 11 April 2025
★★★★★ 5/5
GoogleAbsolutely fantastic from day one! Josh, popped round to have a chat and all went well with the first viewing, so much so, they made an offer and we accepted! This happened in less than two weeks. The aftercare was also excellent and Nicole took all of the stress away, she did all the pushing forward and kept us informed at all times! We were originally on with Purple Bricks for around a year, and not going into too much detail, let’s just say it wasn’t the service we felt it should’ve been. Note to self, always sell with a hands on estate agent who knows your area and delivers, Normie is that kind of estate agent 100%
Thanks again guys!
Chris · 15 February 2024
Agent replied · 11 November 2024
Thank you for your amazing review! It's great to hear we delivered the hands-on service you were looking for. We really appreciate your recommendation!
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