Trusted Agent profile · Bury

Kristian Allan Bury reviews

★★★★★ Excellent

268 reviews across 3 platforms

Stoneholme, 42, High Street, Walshaw, Bury, BL8 3AN

Kristian Allan's office in Bury, at Stoneholme, is rated 4.7 out of 5 across 268 reviews on three platforms, including 252 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

252

Reviews on Google

This office

Facebook logo

4.6 / 5

10

Reviews on Facebook

This office

Yell logo

4.3 / 5

6

Reviews on Yell

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Kristian Allan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bury office, from every platform, shown as written. First names only.

5/5

Google

Great service from start to finish. The team were friendly, always returned calls and kept me informed throughout. I felt they treated me as an individual, not a nameless, faceless client. Special thanks to Sophie who was a star.PositiveResponsiveness, Professionalism

Kate · 12 June 2021

Agent replied · 11 June 2024

Thanks for taking the time to leave us a review Kate. I know Sophie in particular is over the moon with your kind and positive comments. All the best for the future, Kristian

5/5

Google

We chose Kristin Allan to sell our property and they certainly didn’t disappoint us. They were friendly and efficient and kept us up to date throughout the process. In particular we would like to mention Sophie, she without doubt went the extra mile and nothing was too much trouble. We would have no hesitation in recommending them to anyone, and would like to say a big thank you for everything.

Colin · 12 June 2023

Agent replied · 11 June 2024

Hi Colin, I hope yourself and Collette are doing well! Thank you so much for your kind review. I wanted to do the very best by yourselves as you are such lovely people. Sending my well wishes to you, Collette and your family in Australia. Warmest Regards, Sophie

1/5

Google

Really disappointing.....from the outset there were warnings .....they put the for sale sign on next doors property and had to be asked to remove it....twice the agent s turned up late ...one apologising infront of the viewers "sorry I'm late its a nightmare to park" . They gave me feedback for someone else's house and also feedback from a viewing which they said didn't take place .(it did I did the viewing myself) We had numerous no shows the final one being from the agent . Having brought this to the attention of the agency they did little to address my concerns .Very sloppy communication and attention to detail. Really disappointing having sold a previous property with them .

Ellen · 12 June 2022

Agent replied · 11 June 2024

Hi Ellen, Thank you for speaking with me so that I could apologise to you directly. Your most recent experience was no where near as positive as when you sold through us last year and I am genuinely sorry for that. Sadly there was a break down in communication between us and I feel the mistakes we made added up and we struggled to regain your confidence. Whilst I understand that it will be of little consolation to you, I wanted you to know that we have taken your feedback seriously and have amended our procedures internally to prevent the same happening with another customer. Thank you for allowing me the time to look into your complaint. I hope in time you will allow us the opportunity to work with you again to prove we can be as good as the original 5 star review that you left us. Warmest Regards, Kristian

5/5

Google

I use Kristian Allan to find tenants and manage my property. Lisa in the lettings team is absolutely brilliant at finding tenants. My property is never empty for long periods. Siobhan and the property management team provide a first class service. They are quick to sort out any issues with my property and always search for the best price for any repairs. I have used other more expensive companies previously but never received the Kristian Allan standard of service. A true five star company! Wayne Ogden

Joanne · 12 June 2022

Agent replied · 11 June 2024

Hi Wayne & Joanne, Thank you for leaving such a great review. I am glad to hear that you are being well looked after by the Lettings team. I know they all enjoy working with you too and they hope to continue delivering their excellent customer service for many more years to come. Many thanks for taking the time out to show them your appreciation, Kristian

5/5

Google

Sold my property through Kristian Allen, Dealt with Tom. Great to deal with. Taken the stress away from selling the property.

Dominic · 12 June 2023

Agent replied · 11 June 2024

Hi Dominic, Tom is sending his thanks for the lovely review and passes on his well wishes. We are so pleased to hear that Tom helped to make the process as stress-free as possible. Warmest Regards, Sophie

5/5

Google

I would just like to say that Siobhan and Matthew are a credit to this company. They are both so pleasant to deal with and incredibly good at their jobs! They have made my life easier in so many ways, i am so greatful for their help and ongoing support. I have never had to wait long for a reply and they always go out of their way to help me where ever they can. Thank you so much!

Amelia · 12 June 2022

Agent replied · 11 June 2024

Hi Amelia, Thank you for taking the time to leave such a great review. I am glad Siobhan and Matthew have helped you and I hope we continue to offer you a high level of support. Warmest regards, Kristian

5/5

Google

I purchased a house with Kristian Allan. Sophie was really helpful, professional and responsive. It was a positive experience overall.

Sarah · 12 June 2023

Agent replied · 11 June 2024

Thank you so much Sarah, for the 5 star review. Best wishes! Sophie

5/5

Google

From the outset Kristian Allan have shown such a high standard of care to the selling of my home. Communication is fabulous and this company has an excellent combination of friendliness and professionalism. I would always highly recommend them to any of my family and friends. Sophie in particular has dealt with me and I can honestly say she is a credit to her profession. Thank you to everyone at Kristian Allen. Five stars is not enough! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Helen · 12 June 2022

Agent replied · 11 June 2024

Hi Helen, Thank you so much for your great review - it means a lot to the team that their hard work is appreciated. Please do keep recommending us!! Warmest regards, Kristian

5/5

Google

Many thanks to Kristian Allan for the way they helped me with the sale of my house,nothing was too much trouble even after a few problems, always on the end of the phone for any advice and help many thanks again Kristian Allan Staff and Matthew 10/10 Mark Montgomery

Mark · 25 July 2024

Agent replied · 26 October 2024

Hi Mark, It’s lovely to hear that the KA team have been providing a great service and we really do appreciate you taking the time to leave us a review. Matthew passes on his best wishes Kristian

5/5

Google

Can’t thank the team at KA enough for selling our property. Tom always kept me up to date with everything. I was very nervous about selling as Iv heard it was supposed to be the most stressful time but the team made everything go smoothly with the least stress as possible. Thankyou again Tom , Matt , Luke and Sophie for all your help .

Hollie · 16 August 2023

Agent replied · 11 June 2024

Hi Hollie, Thank you for the review! All the sales team pass on their well wishes to you & Stuart and we hope all your hard work paid off with the exams you were sitting at the time. Sophie

5/5

Google

Working with Sophie on our investment property was absolute pleasure. She was very professional throughout the process and went extra miles for us as a buyer. Many thanks Sophie…

Martin · 12 June 2022

Agent replied · 11 June 2024

Hi Martin, I appreciate you taking the time to leave Sophie such great feedback, especially high praise from someone like yourself who deals in property investment. We hope to have the opportunity to work with you again in the future. Warmest regards, Kristian

5/5

Google

Recently sold our first home with Kristian Allan. They made the process super easy. Sophie was great throughout!

Jessica · 12 June 2023

Agent replied · 11 June 2024

Hi Jessica, We are very grateful for your kind comments. Sophie sends her thanks and well wishes to yourself and Jack. Warmest Regards, Kristian

5/5

Google

Amazing agency. Very friendly staff and very reliable, always professional and very good at communication. This is my second house I rent with this agency and they have been spectacular, honestly their service is brilliant. I would highly recommend you ask for Holly Sheppard, she's been amazing through the whole journey and always helping me with every request I had. It's very rare to find staff like this, and genuinely I felt so comfortable talking to her even when I had millions of questions and doubts. Thank you so much Kristian Allan.PositiveResponsiveness, Professionalism

Dalal · 25 August 2021

Agent replied · 11 June 2024

Good morning and thanks for taking the time to leave such a lovely review!! Holly and the team on Lettings genuinely do care about our tenants and they go above and beyond where they can. It is nice that their efforts are recognised. We hope that you and your family have settled into your new home and will be happy there. Kind regards, Lisa

5/5

Google

From start to finish I have received an above and beyond service. The cost is very reasonable. The terms and conditions are very reasonable. Every single member of staff that I have spoken to has been exceptionally helpful and friendly. Paul originally attended to talk through the service with us and out of the 5 other companies that I had value the property, he was the only one that took the time to sit down and properly talk things through with us. Kristian attended to take the photographs and clearly took a lot of time and care. Also after the sale was completed I re contacted the company to help me with something else which they happily helped me with. 100% recommended 👌🏻PositiveResponsiveness, Quality, Professionalism, Value

Lloyd · 25 August 2021

Agent replied · 11 June 2024

Thanks for your review Lloyd - I hope that you are keeping well. Should you need our assistance in the future, you know where we are Warmest regards, Kristian

5/5

Facebook

What a fantastic estate agents the best we have ever dealt with. A special thanks to Mandy who guided us through the process from start to finish. Would 100% recommend! .

Liz · 6 October 2021

Agent replied · 23 November 2025

Thank you! Hope you’re settling into your new home 🏡 😊

5/5

Google

After being let down and receiving false promises from another Estate Agent in Bury Sophie and the Team at Kristian Allan were fantastic how they worked with us regarding viewings, offers, ensuring the photos were right. They was in touch with us keeping us in the loop throughout completion day. I wouldn’t recommend anyone else, I would say these are the best in Bury

Joanne · 12 June 2023

Agent replied · 11 June 2024

Hi Joanne, Thank you so much for your lovely review. I am so pleased that we made a lasting impression on yourself and you promote us as the 'Best in Bury'. Wishing you all the very best in your new home. Warmest Regards, Sophie

5/5

Google

Kristian Allen recently sold our property and the whole process, from valuation to completion was excellent. With Sophie looking after us we couldn’t have asked for better service. She made sure we were regularly updated and she did a great job chasing progress and helping us to resolve problems we encountered along the way. All in all great service and we would highly recommend.

Suzanne · 12 June 2023

Agent replied · 11 June 2024

Hi Suzanne, I am so pleased to hear that you was very happy with our service provided from the initial valuation stage through to completion. Yourself and Andrew were a pleasure to deal with. I hope you guys have managed to find something overseas and are settled. Warmest Regards, Sophie

5/5

Facebook

We recently bought our house from Kristian Allan and dealt with Sophie Marshall. She was so helpful every step of the way and she really set our minds at ease. She made the whole process so much easier and I would definitely recommend them. The little welcome box we got when we collected our keys was a lovely touch and we really appreciated it.

Jo · 14 July 2021

5/5

Google

We were really happy with the service Kristian Allan offered us in selling our house. They took control of all aspects, are familiar with the aspects in selling our property type, and informed us throughout. In all, the process was relatively stress free, primarily due to Sophie and her communication throughout the sale. Would certainly recommend to anyone seeking to sell their property.

Michael · 12 June 2023

Agent replied · 11 June 2024

Hi Michael, Thank you so much for the special mention in your 5 star review. I am so happy that I was able to contribute to the relatively stress free process. Wishing yourself and Kara all the best for the future. Warmest Regards, Sophie

5/5

Google

We were tenants with Kristian Allan for nearly three years and found the company to be attentive, understanding, responsive and professional each and every time we had a query or question, or something within the property that needed attention. From the first viewing, we found the company easy to deal. We'd not hesitate to recommend KA, by far the best property company we've dealt with in over 15 years of renting.PositiveResponsiveness, Quality, Professionalism

David · 12 June 2022

Agent replied · 11 June 2024

Hi David, It has been a pleasure renting to you and your family and we are glad to hear of all the special memories you made whilst living there. We were disappointed to see you leave but hope you have settled in to your new home. Warmest Regards, Kristian

4/5

Google

I recently sold my house through Kristian Allan. I found the staff to be very helpful and informed on all aspects. I would particularly like to thank Nina who was brilliant. Well done to all.

Christine · 12 June 2020

Agent replied · 11 June 2024

Thanks Christine, it was a pleasure dealing with you and we hope you have settled into your new home. Best regards, Kristian

5/5

Google

We recently purchased our new home through Kristian Allen Estate Agents, and the experience was outstanding from start to finish. Leila, in particular, was incredibly helpful, knowledgeable, and always available to answer our questions. Her professionalism and friendly approach made the process smooth and stress-free. We couldn’t have asked for better service and would highly recommend Kristian Allen to anyone looking to buy or sell a property.

Ashley · 7 December 2024

4/5

Google

Professional, friendly, and helpful, only had one dealing with this agent, but it was a good experience, from being shown the home to the easy to understand and complete application forms you receive, only reason I didn't give them 5 stars is because it's impossible for anything to be perfect, but they are definitely a great agents to look for a property,

Paul · 12 June 2023

Agent replied · 11 June 2024

Hi Paul, Thank you for the review. We are so very pleased that you had a great experience with us. Warmest Regards, Kristian

5/5

Facebook

Kristian Allen have been superb with us throughout our moving home process. We have had a few problems on the way and Kristian and his team jumped straight on them to resolve them as quickly as possible. They have been very busy during the pandemic and Sophie from the office was always there to help us when we needed her, always going above and beyond for us, while constantly being very polite and professional. We would highly recommend Kristian Allen for people wanting to sell their property. Thank you to all the team.

Steven · 14 January 2021

Agent replied · 23 November 2025

Thanks for your lovely comments. Good luck in your new home 🏡🍀

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Kristian Allan's Google reviews

Questions about Kristian Allan Bury

Has Kristian Allan won any awards?

Yes. In The Trusted Agent 2026 awards: Kristian Allan, Bury won Trusted Agent.

The Trusted Agent

Is this your office? Claim your page.