Trusted Agent profile · Bury
★★★★★
602 reviews across 2 platforms
2 The Rock, Bury, BL9 0NT
Keenans Estate Agents's office in Bury, at 2 The Rock, is rated 4.4 out of 5 across 602 reviews on two platforms, including 92 Google reviews rated 4.8.
Every review we hold for the Bury office, from every platform, shown as written. First names only.
5/5
TrustpilotI WAS IMPRESSED FROM THE INITIAL PHONE…
I WAS IMPRESSED FROM THE INITIAL PHONE CALL-THE FOLLOW UP, THE ADVICE, AND IN THE WAY ALL MATTERS WERE CONDUCTED. A REAL SUPRISE WHEN COMARED TO PREVIOUS EXPERIENCES.MATTHEW ROBINSON LEFT NO STONE UNTURNED AND WAS VERY INFORMATIVE AND POLITE. THE HOUSE WAS SOLD WITHIN 5 DAYS, AND I WAS KEPT INFORMED AT EVERY STAGE-KEENANS NEED A BOLTON OFFICE !
5/5
GoogleWhen looking for my first home, I found the Bury office very helpful. I appreciated their community presence and definitely trusted Emily & Abi when booking viewings!
5/5
TrustpilotFast and quality service
I’ve used Keenan’s for the past few years, very professional and helpful.Customer service is excellent, they provide a high standard of service. Louis Percival in particular who has helped me out massively over the years and the rest of the Keenan’s team. Highly recommend this company to anyone who wants to reach their goals in the property business.
5/5
TrustpilotFantastic service
Fantastic service. Kieran kept us updated throughout the whole process!
5/5
TrustpilotExtremely helpful throughout
In a difficult market, they stuck with it, leading to success.They communicated well throughout and as completion approached, they helped to 'get it over the line'.They assisted with many aspects which occurred as we had already moved out, which lead to a successful conclusion.
5/5
TrustpilotPatrick Jones
Patrick Jones, Property Manager from the rental team has been superb. Responsive, helpful and providing excellent client service. Really impressed.
5/5
TrustpilotGreat service from an excellent team.
I found Luke & the team at Keenans to be very professional. Always willing to answer any questions I had. Always there to give unbiased advice and help me through the mine field of purchasing a property. Would have no hesitation in recommending them to my family & friends. Extremely satisfied with the service. Regards Neil O’Reilly
4/5
TrustpilotCertain staff deserve recognition
Keenans have provided a mixed service and overall have been good. I would like to say that 2 members of staff in particular made the experience better and went above and beyond for the sale and purchase of the properties. Both Dean in presales and Emily in aftersales were amazing and restored our faith in Keenans service.
1/5
TrustpilotThis agency made up stories to me from…
This agency made up stories to me from start to finish. I have logged calls and times and they cannot match their times to my calls.Their stories change from one day to another.Too big to be of any use.They don't reply to emails, they don't reply to calls and sadly are so transparent, even to a 23 year old.
5/5
GoogleEveryone in the bury office is always so helpful when I need advice & I also love coming in for the charity bake salas 💛 …
5/5
TrustpilotWe bought our dream house from keenans
We bought our dream house from keenans. Great people, great service. We were shown round and dealt with by the lovely Cree and all of our questions were throughly answered. Cree took the time to find us the ideal house and showed us round. We were thrilled when we found the perfect home with the best neighbours!
5/5
TrustpilotRecently used Keenan's service
Recently used Keenan's service, the best i have used in over 10 years. In the darwen area the best by a long way, Emma excellent Kieran excellent to mention a few. But all the team outstanding . I only use these guys. Professional and trustworthy. Its great finding a market leader company , well done
5/5
TrustpilotAll round great experience
I’ve always had a great experience with Keenan’s on my past 2 property sales. The staff are friendly and we’re entirely understanding of my difficult personal circumstances. Lacie photographed my second property and was wonderfully enthusiastic which put me at ease. Would definitely recommend using Keenan’s in the future to anyone in the Ribble Valley area.
5/5
TrustpilotI have been dealing with Kimberly who I…
I have been dealing with Kimberly who I can honestly say has been absolutely amazing can’t thank her enough for assisting me with renting my now new property! She has been so helpful and well mannered throughout the whole process. Thank you X
4/5
TrustpilotKeenans were the Agents we were buying…
Keenans were the Agents we were buying from so dealt mostly with that team. Not a great start as our initial contact failed to update or repsond on many occasions. Liam then took over and was very professional and actually helped the purchase along.Thanks, need that sold sign picking up from my front garden though!
5/5
Trustpilot1st class Estate Agents
From initial contact, through to sale agreed, the service has been smooth, quick, and very professional.All staff are very knowledgeable, friendly, efficient and very professional.They are always available, and respond very quickly to any questions or requests we may have.Would highly recommend Keenans.
5/5
TrustpilotUnbelievable Service
Just wanted to say I can't believe how professional the team at Keenan's were selling my property in great harwood! The property went on the market on the Friday and was sold by Monday after Sophie arranged the viewings and Faye in progression was unbelievable, never had to chase them they always kept me informed!
1/5
TrustpilotThey are the worst estate agents I’ve…
They are the worst estate agents I’ve every come across, communication is non existent to say the least, you complain and the manager shouts over the top of you! Do yourself a favour read the rest of the reviews before going anywhere near ! I really wish I had.
5/5
TrustpilotKeenans Estate agents....
Keenans Estate agents....Fantastic team to work with, not only to sell my property but to purchase from too.The images of my sold property was carried out by one of their team & a professional photographer as well, which is very much key to show out on the market. extremely helpful & very supportive.thanks team
5/5
TrustpilotFrom start to finish I can’t think how…
From start to finish I can’t think how Keenans could have improved their service (perhaps a bottle of whiskey 😄😄), although the solicitors dragged the sale on longer than it should have Keenans kept us up to date with all the information from both sides.Happy to recommend them.Many ThanksMartin & Lynne (Barnoldswick)
5/5
TrustpilotKeenan’s have been brilliant
Keenan’s have been brilliant.
5/5
TrustpilotI purchased my last property through…
I purchased my last property through Keenans and they where fantastic right from booking a viewing all the way through to completion. We where very impressed with Cree in the after sales department, she kept us up to date and informed on any developments at every stage.Thankyou for making our property purchase effortless.
5/5
TrustpilotNo faults
We have just completed on a house with Keenan’s and cannot fault them at all.The people we dealt with were Ella, Richard, and Sam. They were all very friendly and kept us up to date each step of the way and seemed really happy to help us with everything.
5/5
TrustpilotLewis Usher of Keenans was brilliant
Lewis Usher of Keenans was brilliant. We were the purchaser and not the seller but, despite this, he kept us up to date. Gave us lots of advice and support as we were new to the area. Couldn’t be more helpful. Five star service all the way.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Keenans Estate Agents's Bury office has 602 reviews across two platforms: 92 on Google, 510 on Trustpilot (across the whole business).
Keenans Estate Agents Bury is rated 4.4 out of 5 across all 602 reviews, and 4.8 out of 5 on Google from 92 reviews.
Keenans Estate Agents Bury, 2 The Rock, Bury, BL9 0NT.
