5/5
GoogleMegan was brilliant with her customer service and was very helpful with her support and great attitude with communicating with me over the phone
Trusted Agent profile · Bury
Blacks Business Brokers Bury reviews
★★★★★
1,164 reviews across 2 platforms
Bury St. Marys Place, BL9 0DZ
Blacks Business Brokers's office in Bury, at Bury St. Marys Place, is rated 4.7 out of 5 across 1,164 reviews on two platforms, including 960 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Blacks Business Brokers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Bury office, from every platform, shown as written. First names only.
Google5/5
TrustpilotHayden
They doing great job i am happy,
Agent replied · 6 June 2026
Hi Ponnampalam, Thank you for the 5-star review. Hayden is glad to know his help has been appreciated. The Blacks Business Brokers Team
1/5
GoogleTook my elderly uncle to court because he cancelled the contract early because he had a terminal diagnosis and less than 6 months to live Tried to charge over 3 thousand pounds for no work on top of the first payment of £1200 When we tried to make them see sense they did not care one bit about my uncles health or situation, they just continued to harass even though explained our position They are very helpful when you are looking to sell however once the contract is signed all they want is your money No buyers no sales Really unhappy In contact with pressNegativeResponsiveness, Quality, Professionalism, Value
Agent replied · 11 June 2024
Thank you for highlighting this situation to us. We have no record of you on our system, so we are understandably confused and alarmed by your comments. The nature of your complaint goes against our core values as an organisation and therefore we are extremely keen to work with you, establish what the circumstances are regarding your complaint and provide a solution. Customer satisfaction is our number one priority at all times. As we cannot trace you as a customer, we cannot get in touch to resolve this matter for you. Could we kindly ask you to contact our offices by email/ live chat or phone so that we can resolve this issue for you. Our phone lines are open 9am - 8pm each week day and we are available online at all times.
5/5
GoogleI am purchasing a business through Blacks and have found them to be very helpful, professional and supportive throughout, responding to any questions I have had promptly. With special thanks to Joanne and Callum.PositiveResponsiveness, Quality, Professionalism
Agent replied · 11 June 2024
Thanks very much for your kind comments. Joanne & Callum will be delighted to hear your feedback. It's very much appreciated.
5/5
GoogleJoanne Booth has been absolutely outstanding ! She got involved fully and assisted the smooth transition of the sale, constantly chasing and updating all parties. She was a superstar. Excellent at her job, she is a credit to the company.
Agent replied · 11 June 2024
Hi Lesley, Thanks for your comments, glad to hear about the fantastic service Joanne delivered. Kind regards, Blacks Brokers
1/5
GoogleSubmitted a web enquiry and asked to be conversed with on email due to being deaf. Kuldeep still called. Emailed to remind them that I'm unable to discuss on a phone as, you know, I'm deaf. They then emailed back asking to speak to a friend on my behalf instead. Patronising and degrading to say the least. Why in 2024 a business is unable to converse on email to meet someones accessibility needs is beyond me, needless to say I'll be using a different broker for the business.
5/5
GoogleAmy has been amazing from start to finish. Keeping in contact and managed to help sell my business within 2 months. Couldn’t be happier that I went with blacks to sell my business. Thanks Amy
5/5
TrustpilotMegan was an absolute dream to work…
Megan was an absolute dream to work with (Amie who always answered the phone, always brightened up my day) The entire process was seamless and Megan progressed chased every step of the way. Well done team.
5/5
GoogleAt this time it was really just an enquiry about my business value, I gleaned a huge amount of information from Ian. He was extremely professional, friendly and knowledgeable. He completely understood my decision not to proceed at this time. I will have no hesitation at all in going back to Blacks when I am ready to sell and would wholeheartedly recommend them to anyone thinking of buying or selling a business.
5/5
GoogleAmy is an excellent, intelligent person , she is always quick responsive with her kind words . She was very helpful throughout of sale , I really appreciate her hard work
5/5
Trustpilotvery quick and efficient service.
Quick response from Hayden Williams.
Agent replied · 6 June 2026
Hi Mauro, Thank you for the 5 star review. It’s great to hear you received such quick and efficient service, and Hayden is glad to know his prompt support was helpful. The Blacks Business Brokers Team
1/5
TrustpilotAVOID THIS AGENT
Please don’t make the mistake we made and trust this company, really awful experience. I have now been accused of leaving a false review of this business?! I have been contacted by Trust Pilot and also by Blacks business brokers, I really wish I had not instructed this company to try and sell my business, terrible experience. I am updating this review on 27th April, yesterday I received this email from Blacks Business Brokers:-Dear Mrs Julie HaigI hope this letter finds you well. I am writing to address a serious issue that has arisen regarding derogatory remarks made about our company. It has come to our attention that despite our the agreement with us and your full awareness of the terms therein, you have made false and damaging statements about our company, which have caused significant harm to our reputation and business.As you are aware, our business relationship has been governed by a mutually agreed-upon agreement, which clearly outlines the terms and conditions under which we operate. This agreement was put in place to ensure transparency, trust, and mutual respect between our parties.However, your recent actions, including the dissemination of defamatory remarks, constitute a clear breach of our agreement. Not only have these false statements caused reputational damage, but they have also resulted in financial losses and potential harm to our business relationships.We are deeply disappointed by your disregard for our agreement and the harm caused by your actions. As a result, we are left with no choice but to formally claim damages for the breach of our agreement and the harm caused by the defamatory remarks at the sum of £250 plus vat daily until this matter is issued to the courts we will also be seeking legal costs on this matter.We urge you to reconsider your actions and to cease any further dissemination of false information about our company. We remain open to resolving this matter amicably, but we expect your full cooperation in rectifying the damage caused.We now put you on notice of 14 day before action for the above matter.Thank you for your attention to this matter. Should you wish to discuss this further or require any clarification, please do not hesitate to contact us directly.
5/5
TrustpilotHarvey 5* doing job
Harvey 5* doing job. Great.
Agent replied · 6 June 2026
Hi Kugaruban, Thank you for the 5 star rating. Great to hear Harvey made such a good impression and that you were happy with his support. The Blacks Business Brokers Team
5/5
TrustpilotI can not thank Joanne at blacks enough…
I can not thank Joanne at blacks enough for being there every time I have rang she has advised me on every step of the way of selling my buisness. It give me the upMost confidence in selling my buisness as I knew I had Joanne to guide me and tell me anything I needed to know. Thankyou again for everything Joanne.
5/5
GoogleLuke was absolutely fantastic!!! He has been extremely helpful and professional. It felt really nice to talk to someone, who really understands you. Pleasant and easy to communicate Couldn't recommend enough. Great service. 10/10* Thank you !!!
5/5
GoogleI would like to say a massive THANK YOU to the whole team at Black Business brokers, from the very first meeting with Jamie who was very informative, i knew me and business was in safe hands. The way the business sale was handled from start to finish was very professional even within this COVID period and the sale has gone through today 👍🏻 I will no doubt be recommending your services in the future.🌟🌟🌟🌟🌟PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 11 June 2024
Thank you very much for your review. Greatly appreciated. We'll be sure to pass on your kind comments to Jamie who will be delighted. Thanks again.
5/5
TrustpilotGreat service by Hadyn Williams
Agent replied · 6 June 2026
Hi, It’s great to hear you received such good service from Hayden and that he made a positive impression. He’s pleased to know his support was helpful. The Blacks Business Brokers Team
1/5
TrustpilotSCAMMERS - Avoid & Run Away
SCAMMERS - Run Away!
Agent replied · 25 December 2025
Thank you for taking the time to leave a review Sally. After a thorough review of our records, we can confirm that we do not have any client matching the details described here. The statements made are not consistent with our processes, documentation, fee structures, or any valuation or communication history held by our business. Several claims in this review are factually incorrect: • We do not provide or promote inflated valuations as suggested. • We do not charge the fee structure described. • We have no record of any instructions, communication, or invoices that correspond in any way to the events outlined. • The claim that we “pay agencies to delete negative reviews” is entirely false. We have never done this and would never engage in such a practice. Given the seriousness of the allegations, we respectfully request that you please provide verifiable evidence to support your statements so that we can investigate properly. Without this, we cannot confirm that you have ever been a client of Blacks Business Brokers. We take our professional reputation extremely seriously and welcome all genuine, fact-based feedback. We ask that you please contact our Customer Care Team directly with proof of engagement so we can address this matter constructively and transparently. The Blacks Business Brokers Team
5/5
GoogleSelling my cafe through Blacks has been easy from the start. When selecting a broker to go with, Blacks were helpful and considerate with costs. Once working with them, Megan, my contact at Blacks was fun to work with and extremely helpful, she made a complex journey much easier. Thank you Megan and thanks Blacks
5/5
TrustpilotExcellent professional company…
Excellent professional company especially Megan has continued to keep me up dated and always very professional and very cheerful My experience with this company has been excellent Lynn Martin
5/5
GoogleThanks so much Lauren. Brochure was produced quickly and to a fantastic standard. Lauren answered all my questions very quickly. Thanks for keeping the process straight forward and stress free.
5/5
GoogleI have been dealing with Jordan Jackson through this process that I have undergone. I have found her to be very approachable and professional in all aspects of our communications. Thank you Jordan.
5/5
GoogleVery easy to deal with. Quick efficient replies and helped every step of the buying procedure. In particular Amy Page who ensure all my questions were answered immediately and made the transfer smooth
5/5
GoogleJoanne has been very active in pursuing a smooth process throughout, with good communication and prompt responses to queries.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Blacks Business Brokers Bury
How many reviews does Blacks Business Brokers Bury have?
Blacks Business Brokers's Bury office has 1,164 reviews across two platforms: 960 on Google, 204 on Trustpilot.
What is Blacks Business Brokers Bury's rating?
Blacks Business Brokers Bury is rated 4.7 out of 5 across all 1,164 reviews, and 4.7 out of 5 on Google from 960 reviews.
Has Blacks Business Brokers won any awards?
Yes. In The Trusted Agent 2026 awards: Blacks Business Brokers, Bury won Gold.
Where is Blacks Business Brokers's Bury office?
Blacks Business Brokers Bury, Bury St. Marys Place, BL9 0DZ.
