Trusted Agent profile · Bury St Edmunds · Suffolk

Map Lettings Bury St Edmunds reviews

★★★★★ Excellent

127 reviews across 2 platforms

Ground Floor Office 79 Guildhall Street, Bury St Edmunds, Suffolk, IP33 1PR

Map Lettings's office in Bury St Edmunds, Suffolk, at Ground Floor Office 79 Guildhall Street, is rated 4.9 out of 5 across 127 reviews on two platforms, including 125 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

125

Reviews on Google

This office

Facebook logo

3.0 / 5

2

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Map Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.

5/5

Google

Many thanks to David and the team for getting our sale over the line, we really appreciate everyone's hard work. Now we are settled in our new home, moving day seems a long time ago. All the best

Stephen · 30 July 2016

Agent replied · 29 July 2023

Thank you very much Mr Smith, it was our pleasure. All the very best wishes to you and your family.

5/5

Google

Professionalism in every aspect! If you look for an estate agency, that will support you all the way through the sale - look no further. From start with David's accurate valuation and expertise, through lovely Dawn with frequent updates, and house views with Terry to Martin who pro actively engaged in every aspect of our sale and supported us all the way through. Cardwells thank you for your dedication to lead us to completion of the sale, we couldn't have done it without you.

Karina · 20 March 2020

Agent replied · 11 December 2024

Wow!!! Thank you so much for your kind words. David, Dawn, Martin and Terry are so pleased you took the time to write, and I am so proud of them. Thank you for the business, we appreciate it. Andrew C.

5/5

Google

Gold standard!! Both Cardwells Bury and Bolton are simply the best. We can not fault their professionalism, helpfulness and knowledge. They have sold us our current home and they always make what should be a very stressful time a whole lot easier. Ric and Claire always respond to emails and we always feel we have been listened to and valued as a customer and we are very grateful. Looking forwards to many more transactions with Cardwells.PositiveResponsiveness, Quality, Professionalism, Value

J · 21 June 2020

Agent replied · 20 June 2024

Thank you very much Jeni, we really appreciate your kind words and the endorsement. We hope that you and your family stay well and happy during this second lockdown and beyond. Andrew C.

5/5

Google

Gold standard!! Both Cardwells Bury and Bolton are simply the best. We can not fault their professionalism, helpfulness and knowledge. They have sold us our current home and they always make what should be a very stressful time a whole lot easier. Ric and Claire always respond to emails and we always feel we have been listened to and valued as a customer and we are very grateful. Looking forwards to many more transactions with Cardwells.

GJR · 20 March 2021

Agent replied · 20 March 2026

Thank you very much Jeni, we really appreciate your kind words and the endorsement. We hope that you and your family stay well and happy during this second lockdown and beyond. Andrew C.

5/5

Google

Excellent estate agents, who are very knowledgeable about the area I was interested in buying a property. Friendly staff and great customer service.

Andy · 20 March 2025

Agent replied · 27 December 2024

Hank you Mr Howarth. We appreciate your kind words and five star review. Sending best wishes to you and your family.

5/5

Google

I had a fantastic experience with cardwells, and I can’t recommend them highly enough. …

Chantelle · 22 June 2025

Agent replied · 20 March 2026

Hi Chantelle, thank you so much for your kind words, lovely recommendation and five star review, we really appreciate it. Sending best wishes to you and your family

5/5

Google

Thank you to Cardwells for taking care of the family property for us. Happy to recommend to all. Dawn, Andrew, Martin, in fact the everybody was really nice.

Andrew · 14 November 2020

Agent replied

Awww thank you very much for the kind words. Sending best wishes to you and your family. Stay safe, Andrew C.

5/5

Google

Perfectly professional at all times, Deana gets the job done with efficiency, and takes all the stress out of selling. Excellent service

Erica · 20 March 2025

Agent replied · 11 December 2024

Thank you Erica, we really appreciate your kind words and lovely review. Sending best wishes to you and your family

5/5

Google

Gold standard!! Both Cardwells Bury and Bolton are simply the best. We can not fault their professionalism, helpfulness and knowledge. They have sold us our current home and they always make what should be a very stressful time a whole lot easier. Ric and Claire always respond to emails and we always feel we have been listened to and valued as a customer and we are very grateful. Looking forwards to many more transactions with Cardwells.

Jeni · 29 July 2020

Agent replied · 29 July 2023

Thank you very much Jeni, we really appreciate your kind words and the endorsement. We hope that you and your family stay well and happy during this second lockdown and beyond. Andrew C.

5/5

Google

I'm not sure that 5 stars are enough!! Thankyou to all at Cardwells. You guys were amazing, we are so grateful.

Natalie · 20 March 2025

Agent replied · 11 December 2024

Awwwwww Natalie, thank you so much, that’s really kind of you to say. Sending best wishes to you and your family

5/5

Google

Big thanks to Andrew, Martin, Dawn and all the team at Cardwells. Professional and friendly as always. Many thanks

IJ · 20 March 2022

Agent replied · 29 July 2023

Thanks for taking the time to leave a kind review, we really appreciate it. Sending best wishes to you and your family. Andrew C.

5/5

Google

Can’t fault the team whatsoever, extremely helpful and they really do go the extra mile! Thank you so much :)

P · 20 March 2025

Agent replied · 11 December 2024

Thank you so much, we really appreciate your business and the kind recommendation. Sending best wishes to you and your family

5/5

Google

Highly recommend 👌 Friendly and professional service. Very happy, in particular with Deana. She went above and beyond! Brilliant! …

Katie · 20 March 2025

Agent replied · 22 January 2025

Thank you so much Katie ❤️ We really appreciate your kind words and recommendation. Sending best wishes to you and your family.

5/5

Google

I can’t be any happier with cardwells. They came in a time of need and sorted it out. They sold my house stress free and went the extra mile. Thank you to all the team and I would highly recommend to anyone.

Molly · 20 March 2024

Agent replied · 21 March 2024

Thank you so much Molly. We really appreciate your kind words, and we are grateful for your business, it was our pleasure to help. Sending best wishes to you and your family from all at Cardwells

5/5

Google

fantastic experience with cardwells, and I can’t recommend them highly enough.

Curtis · 20 June 2025

Agent replied · 20 March 2026

Thank so much Mr Jackson, we really appreciate the five star rating and recommendation. Sending best wishes to you and your family

5/5

Google

Excellent service by Cardwells.. George’s professionalism and knowledge was outstanding. I wouldn’t hesitate to use them again.

Helen · 20 March 2025

Agent replied · 11 December 2024

Thank you so much Helen, we think George is awesome too! We really appreciate you kind words and we look forward to be of service again :-) Sending best wishes to you and your family

5/5

Google

Had great service from Cardwells. Would highly recommend them.

Sharon · 20 June 2025

Agent replied · 20 March 2026

Hi Sharon, Thanks so much for the five star rating and recommendation we really appreciate it, thanks so much ❤️. Sending best wishes to you and to your family

5/5

Google

We had a fantastic experience with George. He was professional, responsive, and went above and beyond to help us.

Claudia · 16 February 2025

Agent replied · 20 March 2026

Thanks Claudia we really appreciate your five star review and kind words. George is a superstar, we are so proud of him and love that he worked so hard for you. Sending best wishes to you and your family

5/5

Google

Professional, friendly and very helpful, letting agents par excellence

Nigel · 23 May 2025

Agent replied · 20 March 2026

Thank you so much Nigel, we really appreciate your five star rating and kind review. I will make sure all my colleagues in the lettings team see this. Sending best wishes to you and your family

5/5

Google

Always great, professional service. Deana always goes above and beyond. Wouldn’t use anyone else

Melissa · 20 March 2025

Agent replied · 11 December 2024

Thank you Melissa. We love Deana too, so pleased you do as well. Sending best wishes

5/5

Google

Great local estate agency, great knowledge of the area and nice staff, highly recommend.

Ben · 20 March 2025

Agent replied · 22 January 2025

Thank you so much Ben, we really appreciate your kind words and recommendation. Sending best wishes to you and your family

5/5

Google

A extremely professional company that I would have no hesitation in recommending to anybody

Steve · 20 March 2025

Agent replied · 20 March 2026

Hi Steve, we really appreciate your recommendation and five star review. We are most grateful for your business, and will be here to assist if needed again in the future. Sending best wishes.

5/5

Google

Absolutely great service from the team. Martin was fantastic. Couldn't fault the dedication from them throughout. Would highly recommend them to anyone.

Rickie · 20 March 2020

Agent replied

Thank you very much for your kind words and recommendation. We really appreciate it. Sending you our best wishes for the future. Andrew C

5/5

Google

Pleased to recommend Cardwells to anyone reading this. Martin and Dawn were superb throughout. Great service from nice people.

Michael · 14 November 2020

Agent replied

Thank you for the kind words Michael, we really appreciate it. I’m sure Martin and Dawn will be delighted when they see this. Sending best wishes to you and your family during this terrible pandemic. Andrew C.

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Questions about Map Lettings Bury St Edmunds

Has Map Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: Map Lettings, Bury St Edmunds won Trusted Agent.

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