Trusted Agent profile · Bury St Edmunds · Suffolk

Map Lettings Bury St Edmunds reviews

★★★★★ Excellent

127 reviews across 2 platforms

Ground Floor Office 79 Guildhall Street, Bury St Edmunds, Suffolk, IP33 1PR

Map Lettings's office in Bury St Edmunds, Suffolk, at Ground Floor Office 79 Guildhall Street, is rated 4.9 out of 5 across 127 reviews on two platforms, including 125 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

125

Reviews on Google

This office

Facebook logo

3.0 / 5

2

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Map Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.

5/5

Google

Thank you all for making everything as easy as possible. Cardwells, Andrew was a pleasure to deal with.

Linda · 3 February 2021

Agent replied

Thank you so much :-) Hope you and your family stay safe and well during this challenging time

5/5

Google

Just humble and so helpful team to work with. Keep it up Guys.

Dallas · 20 March 2025

Agent replied · 24 August 2024

Hi. Thank you for taking the time to leave such a kind five star review, we really appreciate it. Hope you have a great day. Sending best wishes.

5/5

Google

Absolutely brilliant Estate Agents they sold my house in days. Everything seamless and always on hand to ask any questions you may have. I can't recommend them highly enough. 10 out of 10 from us.

Julie · 20 March 2024

Agent replied · 29 July 2023

Thank you Julie, we appreciate you taking the time to write so kindly. Sending you our very best wishes. Andrew C.

5/5

Google

My partner and I bought a house through Cardwells this year. I am so pleased with how fast and efficient the team were. It was such a smooth process, so thank you all so much.

Sarah · 20 March 2024

Agent replied · 21 March 2024

Hi Sarah, we hope you are so happy enjoying your first Christmas in your new home! Sending love to you and your family ❤️

5/5

Google

So far I can say the communication has been 100% response is within minutes all questions answered , next step ive appointed Cardwells to sell my property, would recommend them without a doubt. Mark Schofield

Mark · 20 March 2024

Agent replied · 21 March 2024

Thank you Mark. We are most grateful for your kind words and five star recommendation. Sending best wishes to you and your family

5/5

Google

Happy to recommend as we had great service from the initial valuation all the way through to completion. I especially appreciated their wise advice helping us navigate the process.

John · 20 March 2024

Agent replied · 21 March 2024

Thanks so much John. We really appreciate your kind words. Thank you for the business. Sending best wishes to you and family from all at Cardwells

5/5

Google

Excellent estate agents. Would recommend

Chris · 20 March 2025

Agent replied · 20 March 2026

Thank you Chris, we really appreciate five star review and generous recommendation 🫶 …

5/5

Google

Cardwells delivered an excellent service with the sale of our property, I would recommend them to anyone who wants a hassle free service from beginning to end.

Dicky · 20 March 2024

Agent replied · 21 March 2024

Thank you so much for your kind recommendation, we appreciate you taking the time to share it. Thank you for your business, sending best wishes to you and your family

5/5

Google

Cardwells were fantastic all the way. Very professional company. I'd use them again and again!

Robert · 20 March 2018

Agent replied · 29 July 2023

Thank you very much Robert. Hope you love your new home! Thank you for your business. We hope to see you soon.

5/5

Google

Can happily recommend Cardwells estate agents Bury

Alan · 20 March 2019

Agent replied · 29 July 2023

Hi Alan, thank you so much for taking the time to write a kind recommendation. We appreciate your business and it was a pleasure to work with you. Sending you all our very best wishes for the future, Andrew C.

5/5

Google

Cardwells have been absolutely fantastic! Martin and Dawn couldn't of done enough for us. Highly recommend, very professional and no pressure. Thank you so much for making selling our property a dream! :)

Zoe · 20 March 2023

Agent replied · 29 July 2023

Thank you Zoe. I will Make sure Martin and Dawn see this. Sending you every good wish. Andrew C.

5/5

Google

Excellent service from start to finish, couldn't be happier with Cardwells, highly recommend

Christopher · 20 March 2024

Agent replied · 21 March 2024

Thank you so much for your kind words and recommendation Christopher. We appreciate your business, and are so pleased you are pleased. Sending best wishes to you and your family from all at Cardwells

5/5

Google

Such a professional service with a personal touch - they always go that extra mile to ensure the service they provide is exceptional

Steve · 20 March 2023

Agent replied · 29 July 2023

Thank you Steve. It’s always a pleasure. Sending best wishes :-)

5/5

Google

Excellent experience dealing with Dawn at Cardwells in Bury. Very professional, knowledgeable and lots of communication from start to finish.

Tom · 20 March 2023

Agent replied · 29 July 2023

Thank you Tom. We are so proud of Dawn, she is amazing and we are all pleased to work along side her. Sending you all our very best wishes, Andrew C

1/5

Facebook

A letting agent that takes down all your details, puts down an appointment, makes you wait 20 minutes in front of the property only to tell you nobody will come as they realise your details did not get into the system and they cannot be bothered to show you the property around. How professional and respectful! I wonder how they treat their tenants. Never again!

Adri · 23 June 2020

5/5

Google

We were delighted with the way Cardwells handled the sale of our property. We achieved a higher price than we expected, we're delighted with the photos and pleased that they did all the viewings for us.

Shannon · 20 March 2016

Agent replied · 29 July 2023

Hi Shannon, thank you so much for your kind words, we really appreciate it. My colleagues and I are so pleased that you are delighted with our service. It is our pleasure. We really appreciate your business and would be delighted to be of service again in the future. Best Wishes to you and your family, Andrew C

5/5

Google

Thank you for going the extra mile for us and helping no end when matters got a little complicated with solicitors. Many Thanks

Sergio · 20 March 2020

Agent replied · 20 June 2024

Hi, thank you so much for your kind words. It was our pleasure. Sending you and your family our very best wishes. Andrew C.

5/5

Google

Nicely presented website.

Dbag · 20 March 2023

Agent replied · 29 July 2023

Thank you Dbag. We appreciate you taking the time to leave a kind post like that. Hope you have a great weekend

5/5

Google

Thank you for going the extra mile for us and helping no end when matters got a little complicated with solicitors. Many Thanks

Sergio · 28 July 2019

Agent replied

Hi, thank you so much for your kind words. It was our pleasure. Sending you and your family our very best wishes. Andrew C.

5/5

Google

Absolutely fantastic, clear professional communication which is always backed up with emails and text messages. Can’t think how they could improve! Thanks :-)

Barry · 20 March 2019

Agent replied · 29 July 2023

Mr Morgan, Thank you so much for taking the time to write. We really appreciate it. I'm pleased that you found the text messaging service helpful, we have invested quite heavily in it and it is great to know that our clients find it helpful. I have told David, Dawn, Joe and Terry about your kind words and they are all so pleased. Thank you very much for you business, and best wishes to you and your family, Andrew C

5/5

Google

Excellent friendly service could not have been any more helpful.

Ian · 20 March 2021

Agent replied

Thank you very much Mr Gibson. Sending best wishes that you and your family stay healthy and happy during this second lockdown and beyond. Andrew C.

5/5

Google

Professional helpful friendly staff

Sandra · 20 March 2022

Agent replied

Thank you for taking the time to leave kind feedback, we really appreciate it. I hope you and your family are staying safe and well during these difficult times. Andrew C.

5/5

Google

Very friendly service, got me my asking price and thoroughly professional throughout. The standout agents in Bury.

Joe · 20 March 2017

Agent replied · 29 July 2023

Thank you very much Mr Lomax. We really appreciate your kind words and your business. Best wishes to you and your family, Andrew C

5/5

Google

Rating only, no written review.

Laura · 20 February 2026

Agent replied · 20 March 2026

Thank you for the five star review. We really appreciate it. Sending best wishes to you and your family.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Map Lettings Bury St Edmunds

Has Map Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: Map Lettings, Bury St Edmunds won Trusted Agent.

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