Trusted Agent profile · Bury St Edmunds · Suffolk
★★★★★
127 reviews across 2 platforms
Ground Floor Office 79 Guildhall Street, Bury St Edmunds, Suffolk, IP33 1PR
Map Lettings's office in Bury St Edmunds, Suffolk, at Ground Floor Office 79 Guildhall Street, is rated 4.9 out of 5 across 127 reviews on two platforms, including 125 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Map Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.
5/5
GoogleFantastic experience with cardwells! They were professional, efficient, and made the entire process smooth and stress-free. I would definitely use them again.
Thank you so much! we really appreciate your kind words, five star rating and recommendation. Sending best wishes to you and your family
5/5
GoogleProfessional, prompt, proactive service for the sale of my property. Dawn particularly was very helpful and knowledgeable. Very happy to recommend Cardwells.
Thank you Jo. I will make sure Dawn sees this. We are most grateful for your business and send you and your family our very best wishes. Andrew C.
5/5
GoogleGreat team! Always went the extra mile 😊 …
Thank you Lauren, much appreciated ❤️ sending best wishes to you and your family
5/5
GoogleWe recently bought our home where Cardwells were the vendor's agents. The team were fantastic and whenever we called to get questions and input from our vendors they acted swiftly and for matters resolved very quickly. The purchase went very smoothly and we all wrapped up in 7 weeks.
Hi Michael. Thank you for your kind words. Martin, Dawn and all of here really appreciate it. Thank you so much. Sending you our very best wishes. Andrew C.
5/5
GoogleWe recently sold my mother in law's house through the Bury office. Martin, Dawn and Sue were professional, efficient and helpful. They were quick to deal with queries and showed round viewers and read the meters for us the day before completion. They were fantastic.
Thank you Claire, we really appreciate you taking the time to leave a kind review :-) We are very grateful for your business and send you our very best wishes for the future. Andrew C.
5/5
GoogleWe bought our first property with Cardwells and they made the experience so simple. George helped us with everything from start to finish and was very knowledgeable about the property. Would recommend to anyone who’s looking to buy a home
Thank you so much for your five star review and kind review Evie. We really appreciate you taking the time to leave it and appreciate your recommendation. Sending best wishes to you and your family.
5/5
GoogleCommunication was good from start to finish. I would highly recommend Cardwells at Bury as they delivered on what they said they would do to a very satisfactory standard, with a professional approach. A huge thank you to David and his team at Bury for making the process of selling my property so easy.
Thank you very much for taking the time to write a review Sharon. We really appreciate your kind words. I will make sure that your appreciation is passed on to David, Dawn, Joe, Terry and all at Cardwells Bury. We wish you every possible happiness in your new home. Andrew C.
5/5
GoogleGreat service and support, will definitely recommend to others super friendly and helpful!!
Thank you Ellie. We really appreciate your kind words, recommendation and five star review. Sending best wishes to you and your family
5/5
GoogleWould highly recommend Cardwells Bury for an estate agent. Dawn is an absolute gem, we had a few difficulties with solicitors as you do and it was Dawn who helped push things along. Cant rate this branch highly enough
Thank you Mohammed. Dawn is amazing, and we know how lucky we are to work with her. She has seen this and is chuffed to bits, thanks you for being so kind with your words and time. Sending best wishes. Andrew C.
5/5
GoogleReally impressed during the viewing process. They were punctual, well-informed, and gave honest insights about each property. It made the whole experience feel relaxed and straightforward. Would definitely recommend for anyone starting their property search.
Thanks so much Corey ❤️ We really appreciate the five star review and recommendation.
5/5
GoogleA Great agency. The staff are relentless to their client. They looked after my sale and my purchase. Their knowledge and experience was invaluable. and their guidance when needed in the up and down venture was a great help.
Thank you very much Anne. We really appreciate your kind words and five star recommendation. Its been our pleasure to help, I will make sure Dawn, Martin, Stephen, Craig and the full team see this. Sening you our very best wishes. Andrew C.
5/5
GoogleGreat Service from the Bury Branch. Alongside having the patience to listen to me on the phone, their diligence in the sale transaction was second to none. Sold in 2 days, good relationship with the staff, very professional and highly recommended. More Landlords & Homeowners alike I suggest you use Cardwells in the future for your estate agency needs. Cheers. 🤝🏾
Thanks so much for your kind recommendation, we really appreciate it. Thanks you for your business, it’s greatly appreciated. Best wishes, Andrew C
5/5
GoogleHave just bought my first house with Cardwells. They were brilliant from start to finish. The staff were professional, prompt with communication and went above and beyond. Dawn particularly was so kind and helpful. I had such a positive experience which is primarily due to Cardwells’ support. I would definitely recommend them to anyone buying or selling a house and I can’t thank them enough for all the hard work they put in for me.
Congratulations on your fabulous new home! Thank you very much for your kind words and recommendation, we really appreciate it. I will make sure Dawn sees this. Wishing you a lifetime of good health, wealth and happiness in your new home. Andrew C.
5/5
GoogleThe estate agents were very friendly and helpful.
Thank you for taking the time to leave a kind review, we really appreciate it. Send best wishes to you and your family
5/5
Google3 weeks ago Wr bought our house from cardwells, Martin and Dawn made the process seamless. They were very professional and prompt to respond to any enquiries. Great service, which took most of the stress away. Highly recommended
Thank you very much Angela, we have passed your kind words on to Martin and Dawn. Sending you best wishes for Christmas and healthy and happy 2021. Andrew and all at Cardwells
5/5
GoogleHarvey top lad very professional couldnt think of anyone else to go to 👍🏼 …
Thanks so much for your five star review. We love Harvey too! Thanks so much, we will make sure he sees this. Sending best wishes to you and your family
5/5
GoogleReally lovely team, best ones in bury!
Thank you so much M L. We really appreciate your five star rating and lovely review. Sending best wishes
5/5
GoogleDeana and Beth are amazing very professional and very helpful! I have been renting a property from Cardwells and these two have been so helpful and understanding. Great Agency.
Awwww Thanks Jodie. We will Make sure they both see this kind testimonial. Sending best wishes
5/5
GoogleJust had a fantastic experience selling my property with Cardwells Bury. I wouldn't hesitate to recommend them if you're looking to sell. Thanks a bunch to all the team.
Thank you so much! We really appreciate your business and it’s been our pleasure. Sending you our very best wishes for the future. ❤️
5/5
GoogleA fabulous company who really do a great job and offer top property management for landlords. Nothing brightens my day more than chatting to Deana, she’s always super helpful!
Hi Simon thank you for your kind words and five star review. We are really grateful for your business over all these years, and Deana is a superstar, we are so proud of her and love that you appreciate her. Sending best wishes to you and your family
5/5
GoogleI’m almost sorry my house has now sold! I’ll miss the warm and friendly but exceptionally professional team at Bury. Martin, Andrew, Dawn and Terry. They all make you feel valued and supported all the way. Importantly they listen to you and at no point do you get the impression it’s a job to them. They really do care, work in your best interests and their communication is outstanding. I chose well. It’s great to see that all the other reviewers report the same experience as myself. I’m proud to recommend them. You can put your trust in them. They won’t let you down. Thank You.
Awww schucks, that is really kind, thank you so much. You have cheered us all up in the office this morning!! It was our pleasure to work for you and we really appreciate the business. Sending you and your family our very best wishes for the coming year.
5/5
GoogleGreat team, professional service.
Thank you Oliver, we really appreciate your kind words and five star rating. Sending best wishes to you and your family
5/5
GoogleFriendly helpfully and easy to communicate with fantastic service.
Hi Peter, thank you for the five star rating and lovely review. We really appreciate it. Thanks so much. Sending best wishes to you and your family.
5/5
GoogleProfessionalism in every aspect! If you look for an estate agency, that will support you all the way through the sale - look no further. From start with David's accurate valuation and expertise, through lovely Dawn with frequent updates, and house views with Terry to Martin who pro actively engaged in every aspect of our sale and supported us all the way through. Cardwells thank you for your dedication to lead us to completion of the sale, we couldn't have done it without you.
Wow!!! Thank you so much for your kind words. David, Dawn, Martin and Terry are so pleased you took the time to write, and I am so proud of them. Thank you for the business, we appreciate it. Andrew C.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Map Lettings, Bury St Edmunds won Trusted Agent.
