5/5
GoogleNot a lot to say really.
Agent replied
Thanks for this review Richard! We appreciate you taking the time to leave this. Regards, The Newton Fallowell Team.
Trusted Agent profile · Burton on Trent, Derbyshire
Verified
Newton Fallowell Burton on Trent reviews
★★★★★
639 reviews across 5 platforms
36 Station Street, Burton on Trent, Derbyshire, DE14 1AX
Part of Newton Fallowell, see every office.
Newton Fallowell's office in Burton on Trent, Derbyshire, at 36 Station Street, is rated 4.1 out of 5 across 639 reviews on five platforms, including 373 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of five awards Newton Fallowell won in 2026.
373
Reviews on Google
This office
34
Reviews on Facebook
This office
28
Reviews on View Agents
This office
7
Reviews on Direct reviews
This office
197
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers11 reviews
As soon as I met Simon, I knew I had found the right person. I needed someone who I could trust to sell my house while I was out of the country. As a first time ...Read all 11 from sellers
Buyers6 reviews
We bought our house from a family who had chosen Newton Fallowell as their agents. From the first phone call they were friendly and efficient. Nothing was too ...Read all 6 from buyers
Landlords1 review
i have recently bought a property with them they are very good no issues no pressure of taking mortgage with them they are just flexible and cool minded very ...Read the review from landlords
Tenants1 review
Never had any problems with this agent. A friendly agent who sorts out any problems promptly..Read the review from tenants
About Newton Fallowell Burton on Trent
The roots of the Burton upon Trent branch go back to the 1970s and the branch relocated to 36 Station Street in 2004. The branch briefly relocated following a fire in 2014, but has returned home to Station Street, which reopened following extensive refurbishment. The superb, ultra-modern office is located right in the centre of the town with a large public carpark to the rear The long-serving team, backed up with the power of the Newton Fallowell marketing brand, has seen the Burton upon Trent branch grow considerably over the years. It offers residential property sales, letting management, financial services and aims to satisfy all property-related services, whether themselves or by referral. “We’ve got great local contacts and we know that service and reputation is everything. The team is friendly, professional, proficient offering local knowledge from local people.” Simon Shilton, Managing Director The branch’s lettings team has won the Newton Fallowell award two years’ running for its performance. - See more at: http://www.newtonfallowell.co.uk/branches/burton-estate-agents#sthash.z69NC5JV.dpuf
Awards
The Trusted Agent 2026 results for Newton Fallowell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Burton on Trent office, from every platform, shown as written. First names only.
Google5/5
FacebookFantastic help throughout the process - really appreciated!
Agent replied
Thanks Jason. We appreciate your time in leaving this review. If you ever need help in the future we would love to help. ????
1/5
TrustpilotReally bad experience
Really bad experience. No helpful at all during the sale neither after. We had a issue with the boiler and they just suggested us to google it! Awful experience
5/5
GoogleRating only, no written review.
Agent replied · 22 August 2026
Hi Shane, Many thanks for your five star review it is very much appreciated. All the best.
5/5
View AgentsExcellent service
Cannot fault the service, local market knowkedge, or dedication. Nothing was too much trouble to make the sale as pain free as possible for me the vendor. Would definitely use again and recommend them to anyone without hesitation.
1/5
TrustpilotCommunication was extremely poor and…
Communication was extremely poor and updates not forthcoming Ended up chasing solicitors ourselves
5/5
View AgentsExcellent service from supportive and knowledgable staff.
A great team who keep you informed through every step of the buying and selling process. Very professional staff who respond expeditiously to requests for information. I would heartily recommend their service to potential customers.
5/5
View AgentsExcellent friendly service top quality would highly recommend
From the first appointment to showing potential buyers round there excellent service was second to none. Friendly but professional service is assured. Would totally recommend to anyone thinking of buying or selling a property.
5/5
View Agentshouse purchase and advise
I find the staff very friendly, helpful and informative. we have purchased several properties from this agent and will use them again. we also recommend them to other potential buyers and sellers alike
1/5
TrustpilotNever got passed the valuation stage
Never got passed the valuation stage. Twice a valuation was arranged, twice I prepared for it, twice they cancelled last minute. Complete time wasters.
4/5
View Agentsvery good and straight forward agency
i have recently bought a property with them they are very good no issues no pressure of taking mortgage with them they are just flexible and cool minded very happy
4.6/5
View AgentsExcellen
Really glad we went to market with Newton Fallowell. Any issues were promptly addressed with excellent customer service and upmost professionalism. Would highly recommend.
5/5
View AgentsService
Service was excellent throughout the purchasing process, even when there were a few complications all the staff explained all they could honestly and clearly
5/5
View AgentsGreat estate agents.
Newton Fallowell have been great from start to finish of the purchase of our property. Good communication throughout and responded to queries very quickly. Thank you.
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Hi Patrik, Many thanks for your five star review, we really appreciate you taking the time. Best wishes
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Thank you for your five star review, it is really very much appreciated. All the best.
5/5
View Agentsselling property
Couldn't of asked for a better service. communication was excellent. always kept up to date. Only regret is i didn't use Newton Fallowell as our letting agent
5/5
TrustpilotGreat team
Great team, reliable and get the job done. Use them for all my properties for finding the right tenants.
1/5
TrustpilotDo not use this company!
Do not use this company! They are extremely pushy and just want money from their customers. Avoid at all cost!
5/5
FacebookBoth Jon and Ben have been great at Newton Fallowell, I’ve rented through this agent twice and both times I’ve received fantastic service! Thank you �
1/5
TrustpilotOnly gave it one star because it’s not…
Only gave it one star because it’s not possible to give no stars!The most unprofessional outfit in the business !!!!!
1/5
TrustpilotAwful, Awful, Awful
Awful, Awful, AwfulTerrible attitude and customer service
1/5
TrustpilotAbsolute disgrace
Absolute disgrace! Do not believe a word they say!
5/5
FacebookA great selling experience by this friendly team. Efficient and effective service, sold the house within a week.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Newton Fallowell Burton on Trent
How many reviews does Newton Fallowell Burton on Trent have?
Newton Fallowell's Burton on Trent office has 639 reviews across five platforms: 373 on Google, 34 on Facebook, 28 on View Agents, 7 on Direct reviews, 197 on Trustpilot (across the whole business).
What is Newton Fallowell Burton on Trent's rating?
Newton Fallowell Burton on Trent is rated 4.1 out of 5 across all 639 reviews, and 4.8 out of 5 on Google from 373 reviews.
What do sellers say about Newton Fallowell Burton on Trent?
11 reviews from sellers, rated 4.9 out of 5 on average. For example, GJ wrote: "As soon as I met Simon, I knew I had found the right person. I needed someone who I could trust to sell my house while I was out of the country. As a first time ..."
What do buyers say about Newton Fallowell Burton on Trent?
6 reviews from buyers, rated 5.0 out of 5 on average. For example, Kirsten wrote: "We bought our house from a family who had chosen Newton Fallowell as their agents. From the first phone call they were friendly and efficient. Nothing was too ..."
Has Newton Fallowell won any awards?
Yes. In The Trusted Agent 2026 awards: Newton Fallowell, Burton on Trent won Platinum; Newton Fallowell, Retford won Gold; Newton Fallowell, Newark won Trusted Agent; Newton Fallowell, Mansfield won Trusted Agent; Newton Fallowell, Peterborough won Trusted Agent.
Where is Newton Fallowell's Burton on Trent office?
Newton Fallowell Burton on Trent, 36 Station Street, Burton on Trent, Derbyshire, DE14 1AX.
