5/5
TrustpilotVery happy with the service I received…
Very happy with the service I received from Ella Walmsley & Keenan’s. Very professional in keeping me updated throughout & helpful when negotiating my purchase. Thanks for all your help Ella!
Trusted Agent profile · Burnley
Keenans Estate Agents Burnley reviews
★★★★★
923 reviews across 2 platforms
21 Manchester Road, Burnley, BB11 1HG
Keenans Estate Agents's office in Burnley, at 21 Manchester Road, is rated 4.3 out of 5 across 923 reviews on two platforms, including 413 Google reviews rated 4.3.
Reviews
Every review we hold for the Burnley office, from every platform, shown as written. First names only.
Trustpilot3/5
TrustpilotGood overall service
Good overall service. Good level of viewings for properties. 9 times out of 10 staff members were available for the viewings. Decent market knowledge and enough notice provided when arranging viewings. Overall good standard of service.
5/5
Trustpilothelpful and professional
My wife and I are in the process of buying a new house at the moment. Emily (from Bury branch) has been the most helpful negotiator. She is very professional and has fantastic customer service skills.
5/5
GoogleAlways had great service while looking for a house. Both from Accrington and Burnley branches. For example seen house today and Jack Truelove showed us round and extremely helpful/informativePositiveResponsiveness, Professionalism
5/5
TrustpilotElla
Ella - super expedition in dealing with queries, obtaining of documents and communication. Extremely professional at all times. Cannot say enough good things about this exceptional and examplary agent.
5/5
TrustpilotHonest and customer centric estate…
Honest and customer centric estate agent. I’ve been very impressed with the quality of service provided by Keenans when they recently sold my property. Also very impressed with the support they provide to Bury Hospice
5/5
TrustpilotKeenans Chorley
I have recently sold my mother’s apartment with Keenan’s Chorley. Received an excellent service from Abbie, Nicola and Chris. Appreciate being given regular up dates on the progress of the solicitors. Would highly recommend Keenans.
5/5
GoogleGreat service. Andy showed me around 3 properties today. Very professional. Good experience.
5/5
GoogleHarry excellent customer service
5/5
GoogleExcellent communication and quick turn around on the sale of property. Also following all the correct government guidelines regarding people’s safety following the reopening of the property market after the coronovirus lockdown. Very professional and friendly staff. A+++PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotDavid & Jack
David, Jack and colleagues from the Clitheroe branch, have provided a very positive experience, they have all been very professional and provided great communication. I have been very impressed with the whole experience. Rob
5/5
TrustpilotRenting through Keenan’s
We are currently renting through Keenan’s and working with Sophie, who has been absolutely amazing. Every issue we have had, she’s been right there to help out. Our overall experience has been pretty good
5/5
GoogleGreat service and support from Joe. Thank you very much.
5/5
GoogleHad a viewing today with Andrew he couldn’t have been nicer
1/5
TrustpilotWould absolutely never use Keenans ever…
Would absolutely never use Keenans ever again. They are an agent on behalf of my landlord who are rude, unhelpful, and expensive with lots of hidden fees. All the staff are incompetant and they have made living in my home a hellish experience.
5/5
GoogleI was very impressed with the service I received at Keenan's. I dealt with a man called Johnathon, and he was very professional and concise, dealing with any problems I had and answering all of my questions in a clear and prompt manner.
5/5
TrustpilotVery professional and knowledgeable…
Very professional and knowledgeable would highly recommend
4/5
GoogleExcellent service, staff patient with your needs and quick off the mark when searching for suitable properties that you are looking for .
5/5
TrustpilotGREAT SERVICE
I viewed a property with the team in Barnoldswick - the viewing representative and staff in the office were very helpful and friendly, they arranged the viewing ASAP and answered all my questions. Would 100% recommend.
5/5
GoogleGood service, friendly and had a couple of problems that were rectified quickly.
5/5
TrustpilotWe found the staff at keening very…
We found the staff at keening very lovely and very helpful in wot you needed to know about selling your house can't thank the team enough 😀
5/5
TrustpilotSelling a house
We used Keenans estate agents to sell a house following a bereavement. They have been efficient, supportive and kept us fully informed throughout the sale. Keenans are reasonably priced too. I would definitely recommend the company.
5/5
GoogleEfficient, friendly service with good communication throughout a long process.
5/5
GoogleStaff are friendly when contacted. Always happy to help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
