5/5
TrustpilotKeenans Offered a brilliant service…
Keenans Offered a brilliant service with one member making the experience run as smoothly as possible. Thanks again Liam for all your help!
Trusted Agent profile · Burnley
Keenans Estate Agents Burnley reviews
★★★★★
923 reviews across 2 platforms
21 Manchester Road, Burnley, BB11 1HG
Keenans Estate Agents's office in Burnley, at 21 Manchester Road, is rated 4.3 out of 5 across 923 reviews on two platforms, including 413 Google reviews rated 4.3.
Reviews
Every review we hold for the Burnley office, from every platform, shown as written. First names only.
Trustpilot1/5
GoogleEmailed to organise a valuation. Never got a response
1/5
GoogleAweful experience with these as my letting agents. Spent 2 years living with damp in our bedroom, where we couldn't have our new born baby because nothing was done about it.
2/5
GoogleUnder value houses for quick sales I won't use them again. I refused the valuation they gave me put my house up for 10k more it sold full asking price to first viewers.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thank you!
5/5
TrustpilotAmazing service
Amazing service, photography and staff! I was on the market with another agent and received little interest - Keenans sold my home within the first week!Thankyou Keenans Burnley Team
5/5
TrustpilotFantastic service from all at Keenans
Fantastic service from all at Keenans. Louis got us an above asking price offer on our house with a quick and easy sale.
5/5
TrustpilotTop service
Top service. Lewis persevered with a long distance seller and tricky property. Enthusiastic, helpful and proactive all the way. Highly recommend.
1/5
GoogleNot impressed at all. fast to take a deposit but will drag their feet when they have to return it. Iv heard this has happened to other people. still waiting!!
5/5
TrustpilotReally good service from James Brooking…
Really good service from James Brooking who was our point of contact. Great communication and as first time buyers was very informative.
1/5
GoogleAvoid at all costs, absolutely no respect for tenants and their rights.
5/5
TrustpilotFirst Class Service.
First Class Service.A very professional company who gave us great service from start to finish.Thanks to all at Keenans!
5/5
TrustpilotThe speed at quality of service didnt…
The speed at quality of service didnt know it was possible i cant really fault thanks emily you were great
1/5
GoogleNever return calls, have to constantly chase them. Bunch of amateurs
4/5
GoogleVery helpful on the viewings and when making calls to them
5/5
TrustpilotThank you Keenans in Clitheroe
Thank you to Keenans in Clitheroe for supporting our school. The children at Read St John’s loved their Advent Calendar’s.
5/5
TrustpilotKeenans Burnley sold my house in 2 days…
Keenans Burnley sold my house in 2 days after it had been on the market with a different agent for 6 months! Amazing service
5/5
GoogleI could not have asked for a better estate agents to have sold my house with. They were professional, confident and always made sure i was comfortable and well looked after.
5/5
TrustpilotExcellent sales service
Excellent sales service. Samantha B was an amazing valuer. Very knowledgeable about her job and would definitely use Keenans again.
5/5
TrustpilotExcellent communication from staff
Excellent communication from staff. Always polite, friendly and very helpful
2/5
GoogleNot enough information
5/5
GoogleThe sales team, especially, Chloe, have been fantastic
3/5
GoogleMost houses are over priced through this estate agents
5/5
GoogleJonathan at the Burnley office was friendly, helpful and professional - always on hand and happy to assist throughout the time I was viewing. Thank you so much!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
