Romans Burnham reviews

★★★★★ 5/5

Trustpilot

Daniel Hocking

Daniel Hocking has been an excellent support to us, he was kind, intentional and helpful with looking for and finding our house and setting up all we needed. Along with helpfully helping with any questions we had

Caroline · 22 October 2025

★★★★★ 1/5

Trustpilot

Had a terrible experience renting from…

Awful experience renting from Romans West Drayton. I didn't have a working cooker and oven for the entire time during my 5 months of tenancy and many things were broken, including the boiler which broke down about 3 times during my tenancy. At one point I was left with no hot water for days.

MO · 25 June 2026

★★★★★ 4/5

Trustpilot

Romans were helpful through the process…

Romans were helpful through the process of finding our new home. T’shya was very friendly and was quick to provide answers to our questions, even arranging a second viewing session for us. Their referencing process is rather slow

Fred · 5 October 2026

★★★★★ 5/5

Trustpilot

Great management service

Jade is an excellent property manager who is very proactive, professional and great communication skills. She always goes above and beyond to ensure everything runs smoothly. We highly recommend her to anyone seeking reliable property management!

Brett · 7 October 2025

★★★★★ 5/5

Trustpilot

A great company with very efficient staff

A great company, with fantastic super efficient people who work to ensure buying a house as stressfree as possible.Special thanks to Ben who worked so hard to iron out all the problems we were having. Also thank you Jay who showed us around the property and dealt with our queries.Nice send off at the end, where Ben and another member of staff greeted us and gave us a gift.Would highly reccommend this Estate Agents.

Anne · 2 April 2024

★★★★★ 5/5

Trustpilot

Very helpful

Khim is the man for anything you need in help for the properties 👍

Lets · 23 March 2026

★★★★★ 5/5

Google

I would like to thank Swati and all the team for all your invaluable help, Swati went above and beyond to explain and advise through the whole letting process. Very engaging and down to earth professional lady with great communication skills, always keeping me updated,always one step ahead.Thankyou Swati, your a fantastic asset to the burnham branch ! You truly made the whole experience stress free .

Denise · 27 July 2024

★★★★★ 1/5

Trustpilot

Completely awful agents

Completely awful agents. Throughout out time of being their tenants, the house wasn’t cleaned on arrival, tried to charge us twice when a previous tenant had already paid for a damage, we was given the wrong emergency number, had a broken shower for a month (still paid full rent), tried to make unfair deductions from our holding deposit - this took two months for us to fight, and am currently still waiting on our deposit which is 4 days over the 5-10 day estimate given. Do not recommend at all.

Ellie · 15 October 2025

★★★★★ 5/5

Trustpilot

Mark Porter was very informative

Mark Porter was very informative, efficient and professional at all times.

Stewart · 13 April 2026

★★★★★ 5/5

Google

Romans Burnham helped me source a wonderful apartment after expressing my requirements. Swati ensured she provided everything I requested for and more. The process was smooth and Swati reassured me that I would eventually get what I wanted. And I did! I’m so glad I picked this company and would recommend this to anyone looking for a place. The customer service was unreal and Swati kept in contact with me through out the whole process. Thank you to the whole team for making this an exciting experience! Kind Regards, Nadia Mohammed

Nadia · 24 October 2023

★★★★★ 5/5

Google

We had used Romans for a few years back as a tenant and now as a landlord. Swati and Kerensa both are very professional and service provided has been excellent. Swati has been so efficient in finding me a new Tenant quickly and it been a pleasure always to talking to her and she has gone extra mile to help me like a sister where ever possible and to make my life and letting process simpler, smoother and easy. Kerensa has given great advice throughout the whole process and boosted my confidence as a first time landlord and has ensured that everything runs smoothly. I thank the team and will not hesitate to recommend Romans to anyone in need of a Lettings.

Vijay · 24 October 2023

★★★★★ 5/5

Trustpilot

Romans have been an excellent rental…

Romans have been an excellent rental agency. Sophia Lopresti kept me informed at every stage of the change over.

Customer · 24 September 2026

★★★★★ 5/5

Trustpilot

A really great and smooth experience with Romans

Really great experience with Romans, Nathan and Lorraine were both fantastic.

Andrew · 1 April 2026

★★★★★ 1/5

Trustpilot

The worst company to let from

The worst company to let from. We cleaned the house and left everything perfect and they charged us 200 to clean the house. What the hell is this. I hope you soon are out of business, useless service, rotten to the core, over there

I · 21 July 2026

★★★★★ 5/5

Google

Having been faced with unimaginably difficult tenants, Kerensa, Izzy and Swati worked hard to resolve the problem. They have been my port of call and always endeavour to do the best they can. Swati has been impeccable and has found a wonderful family for the new tenancy. I was away on holiday during the entire process and Swati managed everything on my behalf including getting spare keys cut and even replaced batteries in the mandatory smoke alarms! Swati has been so warm, polite and professional and always swiftly replied to my messages, keeping me informed and updated every step of the process. She never left me feeling worried that I wasn’t in the country. I wish her all the best in her career.

Daljit · 24 September 2023

★★★★★ 5/5

Trustpilot

Great quality

This is a great company i have bought a lot of clothes over the years mainly dresses and Tunics Always very good quality fit always on point Never had a problem with anything would highly recommend

Patricia · 31 August 2026

★★★★★ 5/5

Trustpilot

Moving in Bracknell

I have recently rented a property in Bracknell which is managed by Romans. My heartfelt thanks to Donna-Marie Brant, Charlotte Travers, and Salome Correia and who have been incredibly proactive throughout the process. Donna-Marie Brant, the property manager displayed great professionalism and attention to deal with all my concerns to move in the new address. In addition, I am grateful for her quick response to all of my queries with prompt solutions. Charlotte Travers addressed all my queries with a great level of patience while viewing the apartment, as well as with post-viewing correspondences which was really nice. Salome Correia was very helpful during the documentation processing stage.

Atiqur · 3 August 2023

★★★★★ 1/5

Trustpilot

Be careful of Romans lettings

We Don't really write reviews but for Romans going out my way, be careful with this company , trying to charge us bills for when we were not even in the property ,making rent increases 6 months into the contract should be a year, they lied about the property being cleaned, painted and carpets replaced , there are now changed 3 months after we moved in so had to clear each room so carpets could be

R · 16 October 2025

★★★★★ 5/5

Google

I would like to say big thanks to Syed for help and support. She always there if I had any question.she helped to find my first home. Again big thanks.

M · 23 September 2025

★★★★★ 5/5

Trustpilot

Very good service

Simon was excellent in communication & so helpful getting us the property we wanted.

Valerie · 9 February 2026

★★★★★ 5/5

Google

I have been renting a flat from Romans and Shannon Cox was the letting agent who dealt with me. She was professional and friendly and everything she said she would do, it was done as promised. Moreover, I want to thank Isabella York, the property manager. She is professional and friendly, I have had some issue regarding the new flat I have rented and she manage it very well and quick, respond to my email the same day and solve my problems as soon as she could.

Samira · 21 June 2023

★★★★★ 5/5

Google

I just purchased a property from Romans. Lewie Hasting was my contact. Lewie has a great knowledge and he is a very friendly and nice person. He helped me through the process and followed up with every steps and he made my life far more easy than my other agent. I truly recommend him. Buying and selling is already stressful but if u have a good agent it certainly makes things much more easier! Lewie many great thanks for the help! Well done and good job thanks again!

Stella · 21 June 2023

★★★★★ 5/5

Google

Ive recently let my property out through Romans. They were brilliant the entire process, from advertising the place, getting viewings, doing open houses etc. I got the rent that I was asking for, and tenants with lots of background and financial checks all done. As a new landlord, I had a lot of questions, and they were always very helpful in answering everything. A special thanks to David for being very helpful and keeping me up to date with all developments. Would definitely recommend them.

T · 21 June 2023

★★★★★ 5/5

Google

Romans Burnham were absolutely great when recently selling our house. They had good advice and wanted to know more about the house to enhance the possibility of a sale…. Something I didn’t get from other agents. They were attentive in the selling process and Chris and Lewie were very good at keeping us informed and responding to any questions. Even though the other solicitor was making the process more difficult than in should, the Romans team were very proactive and having their support was invaluable. On this occasion we needed more help and support to get the sale completed which they did very well and it took a lot of the pressure off us. I would highly recommend them!

Jamesweaver5 · 21 June 2023