Romans Burnham reviews

★★★★★ 5/5

Trustpilot

Outstanding service

I can't express how grateful I am to Nathan, Steve, and Mark for their exceptional help in finding me the perfect rented home. I was in a really difficult situation, and while most estate agents wouldn't assist, the team at Romans went above and beyond to support me, taking a genuine interest in understanding my circumstances. Thank you so much for your outstanding service!

Olivia · 12 August 2024

★★★★★ 5/5

Trustpilot

Romans have been excellent

Romans have been excellent, especially the sales manager Daisy and her team, they made the selling process seamless and we are very grateful for all their efforts. Also the move manager Lorraine Eivers was great, she was constantly in contact, updating us on a regular basis. Romans you have been great, if we ever move again we will be back!Thanks Mark & Kerry

Mark · 12 October 2023

★★★★★ 1/5

Trustpilot

Worst agency we have worked with among…

Worst agency we have worked with among several up and down the UK.There is little interest shown by anyone from Manager or reps and no continuity with anybody.No use of mobile phones so only messages can be left and return calls are few and far between.Success rate has been nil so moving to another agency.

Richard · 5 April 2024

★★★★★ 5/5

Trustpilot

5 Stars for Romans Lower Earley

I would recommend Anthony Parker and the lettings team at Romans Lower Earley Branch. Anthony was very professional and informative during our viewing. He was friendly, patient and helped me through every step to securing my property. As a woman and carer he treated me with respect, understanding and courtesy.

Romany · 17 October 2021

★★★★★ 5/5

Trustpilot

Lisa Fazal

Lisa FazalLisa have been our property manager for a few years now shes absolutely amazing ,she response very quickly and does her best to resolve any issues straight away. 10 out of 10!!Thank you Lisa for your amazing work.

Monica · 17 February 2023

★★★★★ 5/5

Google

Maryam & the Romans Burnham Letting team has and still are assisting my partner and me with a property. They have been a great help and have ensured the entire process was smooth and easy. We would highly recommend.

Chris · 12 July 2025

★★★★★ 5/5

Trustpilot

Donna, Marie is most helpful and efficient

Donna, Marie has been most professional and effective when dealing with the case of my washing machine which broke down. At every stage she communicated what was happening and made it easy for me to get in touch with her. I am so grateful for her help

Kathleen · 10 May 2022

★★★★★ 5/5

Trustpilot

Wonderful

Romans have been utterly brilliant from start to finish on my recent move. They have been helpful, polite and professional every step of the way! Moving is an experience that can be filled with such anxiety and stress, but it’s not been that way at all these past weeks. This is thanks to Barnaby (Camberley branch) with the viewing, Sarah (Camberley branch) as our main point of contact who has gone above and beyond, and Courtney in the final stages from Head Office in Bracknell. Thanks to you all!

B · 26 January 2022

★★★★★ 5/5

Google

I think the best thing about going through Romans to rent a property is the great communication. Shannon was the lettings agent who dealt with me, and I couldn’t have asked for a better service. Easy to talk to and professional at the same time.

Hudhayfah · 21 June 2022

★★★★★ 5/5

Google

Isabella York is a fantastic Property Manager she is very prompt and helpful in getting any issues addressed quickly. She is always happy to help and is a perfect example of how a Property manager should be . Keep up the great work and thanks

Rakesh · 21 June 2022

★★★★★ 5/5

Google

We are active member of Romans Estate Agents and Letting agents team in Burnham. Each time we ask for assistance from the team, we received incredible support and prompt assistance from the team. Especially "Isabella York​​​​" and "Chloe" were too helpful all the time. I always recommend letting/buying the property from Romans because of the professionalism they keep for all of there customers. They have everything streamlined from letting/buying to the end of the contract. I'll give five star for the whole service received so far !!!

Nandhana · 25 March 2025

★★★★★ 5/5

Google

I was very pleased with SYED from romans,she provided excellent customer service , she was polite and gave very good advice throughout my house buying experience with romans Thank you

Nirmal · 10 October 2025

★★★★★ 5/5

Trustpilot

5 out of 5 for Romans

5 out of 5 for Romans. They have always done their best to assist with every enquiry and request and are a really nice bunch! Extra thanks to Donna-Marie Brant at Bracknell for always being there for us!

Ronnie · 8 March 2023

★★★★★ 5/5

Google

My journey towards acquiring a flat wasn't easy, but I got through it with great success because of Swati Daryanani. She was incredibly welcoming and helpful. I was impressed with how extremely professional and polite she was throughout the process. She provided exceptional service and was incredibly responsive to my queries. She turned what could have been a stressful process into an enjoyable experience. Thank you for your hardwork, patience, diligence and helping my to find a lovely home.

Selvi · 24 September 2023

★★★★★ 5/5

Google

Isabella York is the star in this branch. Always great service and always there when you need any property related issue. My family has been using them more then 7years and never had any complain. Thank's guy's for your excellent service and looking forward to do business in coming years. P

N · 21 June 2021

★★★★★ 5/5

Trustpilot

I can’t believe how quickly Steve and…

I can’t believe how quickly Steve and his team got my property let.They are professional and honest people with a brilliant understanding of the market.I would not hesitate to recommend them to friends and family.Thanks again Steve and his team.

Lee · 16 December 2022

★★★★★ 5/5

Trustpilot

Support through arbitration

Issy York has been extremely helpful with regards a tricky tenancy. This has had to go to arbitration through the NDO scheme and she supported me collating all the paperwork in terms of invoices and work completed. Any questions she replied very promptly.

Kate · 18 August 2022

★★★★★ 5/5

Google

They helped us find our first home at the beginning of this year in the renting world. Isabella York has been great 👍 at helping us if we have any problems or queries. …

Daniel · 21 June 2023

★★★★★ 5/5

Trustpilot

Amazing customer service - Barnaby at Romans Camberley.

Have had such an easy and joyful experience with Romans Camberley. Barnaby has been incredibly professional and extremely helpful with every single question we have had and we have felt supported in every stage of the process, which has just made it so stress free! Thanks a million Barnaby!

Tanika · 12 October 2021

★★★★★ 5/5

Trustpilot

Smooth experience as a Tenant

I had a 2.9 year tenancy period with a property managed by Romans .Denise, our property manager, was prompt in carrying out maintenance tasks . My experience with Romans - Basingstoke was positive and I found them to be meticulous and professional.

Vik · 11 September 2022

★★★★★ 5/5

Trustpilot

Great since Benjamin Nujeerallee​ took over…

Since Benjamin Nujeerallee took over as my property manager, things have massively improved over the shocking service previously received. Ben is quick to respond to issues and requests and progresses things well. Such a change. Thanks Ben.

Gavin · 10 March 2023

★★★★★ 5/5

Trustpilot

Kimberley Garcia Jones

Service was speedy and great! Special thanks to Kimberley Garcia Jones for helping me with my flat maintenace issue and even going the extra mile to assist me even outside work hours! She was very kind and quick with her responses. Many thanks again

Rach · 10 June 2022

★★★★★ 1/5

Trustpilot

Really disappointed in the Swindon (Taw…

Really disappointed in the Swindon (Taw Hill) branch. Not only did I feel as though they didn’t really care about anything (since they took over from Dewhurst). I’ve just had to deal with an issue that nearly caused a problem with my credit file. They notified Thames Water that we had moved in to the property we just moved out from! And I started to receive outstanding bills from Thames Water!! Luckily I know someone who helped me sort it.

Joe · 2 August 2023

★★★★★ 5/5

Trustpilot

I was really impressed with Romans

I was really impressed with Romans, Lorraine Eivers did an amazing job of updating us ever week and keeping on top of both us and the sellers to make sure the process was as quick and easy as possible, she was fantastic. The rest of the team were also excellent, when ever we spoke to them they were able to give us quick, accurate and up-to-date information on what was happening, they all seemed to work and communicate very well together.

Tori · 2 August 2023