Trusted Agent profile · Burnham
★★★★★
1,799 reviews across 2 platforms
78 High Street, Burnham, SL1 7JT
Romans's office in Burnham, at 78 High Street, is rated 4.1 out of 5 across 1,799 reviews on two platforms, including 322 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Romans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Burnham.
Every review we hold for the Burnham office, from every platform, shown as written. First names only.
5/5
GoogleLewie is amazing. He was very positive, proactive and went above and beyond for our first house. He made the process smooth. I would recommend him and Romans Estate agents 100 percent. Thank you very much Lewie and the team.
Dear Rehana, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotThe Tilehurst branch continue to excel!
With the help of Mark, Steve, Nathan and the Tilehurst team, I've just completed the purchase of the rental!
Dear Benjamin Lloyd-Hughes, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
TrustpilotAysee always been helpful in responding…
Aysee always been helpful in responding and patient enough to provide all the information. Thank you Aysee.
Dear VamshiCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Aysee a 5 star rating! Many thanksCustomer Care Team
5/5
TrustpilotAfter a very stressful start to Tuesday…
After a very stressful start to Tuesday morning Kirsty Evans was very helpful and supportive in finding a gas safety engineer to complete our gas safety and service on our boiler scheduled for today so we remain compliant.(Unfortunately our guy has caught covid). I cannot thank her enough.
Dear Michelle,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotKerry has been amazing at helping me…
Kerry has been amazing at helping me through the difficult task of finding and guiding me through the process of renting a property. My house has been severely damaged following a frozen burst water pipe and she has made the whole process less stressful.
Dear ChrisCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotRomans always provide excellent…
Romans always provide excellent customer service! Whenever I needed something they were there for me. Thank you to all the team but particular thanks to Phil Hawkins. Phil is an admirable agent who's kindness and caring nature is a true testament to his character, he is a credit to the company.
Good afternoon,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGreat customer service
Great customer service provided by the team and Christine is always friendly and polite and extremely helpful with my queries. Thank you Romans.
Dear LauraCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
5/5
TrustpilotGreat Service from Sam
Sam at Romans Wokingham is incredibly professional, friendly and helpful. He has walked with us through our entire journey to find the right house for our family. He kept us updated throughout the entire process and was always a cheerful and considerate voice during the stressful process of finding a house. Thank you so much for all that you have done for our family and helping us find the perfect home.
5/5
TrustpilotThank You Stacey Cowap and Romans for Excellent Service
I have been working with Stacey Cowap at Romans for several years. Stacey is always totally on top of maintenance, addressing client issues and every aspect of renting out my home. Stacey has always been immensely responsive and has also provided total peace of mind when dealing with some of the trickier issues of renting a property. She is true professional.
5/5
GoogleFantastic service and very helpful. Highly recommend 👌🏽 …
Hi there, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
TrustpilotI have had no issue with romans if I…
I have had no issue with romans if I have a problem it’s always delt with on time . Christine has been amazing can’t fault her in her role that she does . Thanks Karina . X
Dear Karina GalatiCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotAlistair is a pleasure to deal with
Alistair is a pleasure to deal with, he's professional, polite and very efficient. Whenever I have any questions, I feel confident that he will be able to answer them and any advice he offers is backed up by his experience and knowledge . Well done
Dear Stephen Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI recently had the pleasure of working with Swati from Romans Estate Agents for a property viewing, and I must say it was a fantastic experience. Swati's friendliness and professionalism immediately put me at ease. She provided me with detailed information about the property and answered all of my questions, making the entire process smooth and enjoyable. I highly recommend Romans Estate Agents, and in particular, Swati, for their excellent service and dedication to helping clients find their dream homes.
Dear Majuran Sathananthan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAlls the well that ends well! That’s the famous saying! However, to me and my family, its like Alls well that begins well! I am starting a new renting journey with Romans and yet to occupy the rental property. At this point, I would like to express my sincere gratitude and appreciate the level of professionalism team has shown to us till date. All started with Chloe in giving us the wonderful viewing experience and thereafter Swati took the control to help us with all sort of queries we had raised to her. She has given a complete assurance that we would be supported at every phase of our journey before and after our move-in. Till date, Swati has patiently answered all my questions and addressed any concerns, making the entire process smooth and stress-free. I really appreciate her prompt response to my emails and I never had to call her because my emails never remained unanswered for long. I will suggest everyone to get in touch with Romans Estate agents for their property need! After we move in, I won’t be hesitant to come back and edit my review to add more.. I wish Swati , Chloe and the entire team a successful future ahead!
Dear Mithun'S Know-how Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI am very grateful to Romans Estate Agents for helping me find a suitable flat in Slough. They were attentive to my needs and preferences and showed me properties that matched my criteria. Swati who assisted me was very professional, friendly, and responsive. She answered all my questions and guided me through the whole process smoothly. She went above and beyond to make sure I was happy with my choice. I would highly recommend Romans to anyone looking for a property to rent. They are the best!
Dear Vinu Joseph Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotLukes professionalism
I found Romans very helpful when I first moved to my new flat. Once in I had some major bathroom problems, to which Luke took charge of, he kept me updated every day sometimes twice a day he communicated with both my landlord and myself very professionally. He made what could have been a nightmare week bearable. Thank you Luke you are a Saint.
5/5
GoogleWe got really good response from Swati and she was truly professional in her work, also ensured our viewing appointments were booked on time. Looking forward in finding the right property soon with help of Swati and team
Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotNew property manager is on the ball!
Having had a few property managers in recent months, it was great to know that my new manager Skye Jones was on top of all the changes that had been going on.Skye has kept me upto date and informed at every stage of the transition between new tenants, which has reduced my stress and anxiety during the whole process.
5/5
GoogleThis was a protracted buying process due to COVID 19 and Will Baggs was extremely receptive proactive and helpful. His knowledge and patience throughout this process is commendable. his dedication to profession and commitment to customers is an asset to Burnham Romans. I wish will long and prosperous future. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Dear Mohammad Ali Omar! Thank you for taking the time to review your recent experience with our Romans Estate Agents Burnham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
TrustpilotGreat service
We put our house on the market at quite possibly the worst time in years, just as interest rates were rising but Matthew Leigh was very pro active in finding viewers for the property and within a month we had an offer. Very pleased with the service and Matthew was on hand with any queries, even when he was on holiday! Thank you 😊
5/5
TrustpilotThe whole process of becoming a tenant…
The whole process of becoming a tenant through the Romans agency is very smooth thanks to Andreea Covaci for good customer care and skills. Andreea made the whole process look so easy and simple she is so dedicated and have good follow ups.
Dear MihaelaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotKim Shanks has been a brilliant…
Kim Shanks has been a brilliant property manager! Has kept me updated, checked in regularly and her overall manner is warm and friendly. Kim has also been empathetic to the issues I have had with property and eager to get them resolved asap.
Dear MichaelaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotI can honestly say that the service we…
I can honestly say that the service we have received from Romans has been exceptional. Right from the initial viewing Katie made everything easy, she was on hand at every step of the way and the online application process was straight forward and user friendly. I would recommend Romans (and Katie) to anyone looking to rent a property in the Wiltshire area
5/5
TrustpilotAbsolutely amazing service
Absolutely amazing service from start to finish. Our move manager Catherine always kept us updated and made sure everything run smoothly throughout the process. Couldn’t thank Catherine enough for all her hard work. Thank you :) . Sam kent & josh kent
Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Romans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Burnham.
