Every review we hold for the Burnham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDear Romans Estate Agents,
Together with my wife, we are writing to express our sincere gratitude for the outstanding service of Mr. Usmaan Ahmed in Burnham office provided us throughout the process of buying our home. Thanks to his professionalism, dedication, and expertise truly made the whole process went rather smoothly.
From our initial consultation to the final closing, he demonstrated a remarkable level of commitment and attention to detail. His knowledge of the real estate market and his ability to negotiate ensured that we secured the property at the best possible price.
Mr. Usmaan prompt responses to our inquiries and willingness to go above and beyond to address any concerns further solidified our trust and confidence in his abilities.
We are thrilled with our new home, and we owe a great deal of thanks to Mr. Usmaan for making it possible. His expertise and professionalism have left a lasting impression, and we will not hesitate to recommend his services to anyone in need of a reliable service as well as a trustworthy real estate agent.
Once again, thank you for his efforts and excellent service. We look forward to the opportunity to work with you again in the future.
Warm regards,
Mr & Mrs Ma
Xing · 22 March 2024
Agent replied · 20 June 2024
Dear Xing Chao
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotVery helpful
Matt, Bethany and Ben were really helpful with buying and selling a house and a pleasure to deal with. I would recommend them.
HC · 31 August 2024
Agent replied · 22 December 2024
Dear HCCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Ben, Matt and Bethany a 5 star rating! Many thanksCustomer Care Team
★★★★★ 4/5
TrustpilotStacey Cowap was very reliable at…
Stacey Cowap was very reliable at getting back to me with various issues etc, general help and other dealings with the landlord and third party companies that have done work at the property that I rented during my tenancy and has been professional about it all.
Eddie · 3 April 2023
Agent replied · 17 June 2024
Dear Eddie We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
★★★★★ 5/5
TrustpilotRomans Swindon
I have used Romans in Swindon to manage my rental property for a number of years and have always received excellent service. Christine is my property manager and always acts with great professionalism. She will speak to me directly if there is any issue and is always quick to resolve any problems in the best way possible. Christine is a great asset to the swindon branch.
Huw · 4 February 2024
★★★★★ 5/5
TrustpilotAmazing customer service
Amazing customer service from the Woodley branch, I moved into a rented property a couple months ago and was extremely worried about the whole experience, however I had nothing to worry aboutI accidentally overpaid my rent and the overpayment was back in my bank within 4 days of bringing it to their attention Checkin was very smooth and easy thanks to the admin team
Sally · 15 June 2020
Agent replied · 17 June 2024
Thank you for taking the time to review your recent experience It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Services Team
★★★★★ 5/5
TrustpilotRomans is a good company
Roamns approach has been professional and I am quite happy with their services so far in my two month of engaugement with them. Specially I am very happy with their agent Mr Mark Porter who has been very helpfull to me in puting me in right track of doing things correctly. Also he has be generally very approachable and easy person to get along with. Many thanks Mark (of Romans in Tilehurst Reading)
Ali · 18 August 2023
★★★★★ 5/5
TrustpilotI am very impressed by Sarah Boyens…
I am very impressed by Sarah Boyens from Romans. She is always very helpful, highly professional and able to promptly find a solution of complicated and unusual matters. She is so reliable, definitely, a person I trust. I am most grateful. Thank you so much Sarah!
R · 24 March 2023
Agent replied · 17 June 2024
Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
GoogleMy experience with Romans was excellent , they are quite quick & friendly to help. I dealt with Shannon Cox and our letting was so smooth & awesome. Really thank her for the hospitality shown towards us in finalising the letting at Summerlea,Slough.
Pritpal · 21 June 2023
Agent replied · 20 June 2024
Dear Pritpal,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotConsistent excellent service
Romans have consistently delivered excellent service for the past 10 years. Renting out a property is never easy but Romans ensure everything is sorted quickly and efficiently whenever issues occur, using their many trusted suppliers and trades-people. In particular, many thanks to Aston Busby for the continued great service and quick response.
Sean · 16 August 2022
Agent replied · 17 June 2024
Dear Sean,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotGreat service from Roman Kimberley
Kimberley Garcia Jones has been my property manager for many years. Kimberley is very professional for managing my property and provides excellent service for all the aspects of assistance I needed. She is always helpful and responsive. I am luck to have Kimberley as my property manager.
Fuwen · 17 February 2023
Agent replied · 17 June 2024
Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
GoogleI highly recommend Romans Burnham as they understand market and buyers’ needs. They deal with clients on fair terms. I am delighted with their services, updates, guidance and friendly communication. Five stars for their professional approach and fair rules.. Many thanks Lewie hastingsfor understanding us and making our first home possible for us….
Asghar · 21 June 2022
Agent replied · 20 June 2024
Good afternoon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMatthew Chapman was an absolute rockstar in helping me rent my flat, very patient and even called me when I was out of the country, I deeply appreciate his exceptional service. Isabella York has also been instrumental in my settling into the new flat, she’s always helpful and responds to my emails promptly.
Evelyn · 21 June 2022
Agent replied · 20 June 2024
Dear Evelyn
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRomans having been my letting agent for some time now and I have always received a professional service from them. I would like to thank Izzy York who is doing a great job as property manager and highlight her professionalism in dealing with matters and making sure any problems are dealt with appropriately.
Antony · 21 June 2022
Agent replied · 20 June 2024
Dear Antony,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotRoman's have dealt quickly and…
Roman's have dealt quickly and efficiently with all my maintenance issues. Donna-Marie Brant has been my main contact for a few years and is friendly and conscientious. She always replies to emails and calls promptly and kept me informed of progress and has an easy-going nature which meant person to person contacts were never awkward.Thanks Donna-Marie
ShaunR · 22 January 2022
Agent replied · 17 June 2024
Dear Shaunr,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
GoogleRating my agent Syd a 5-star review, as she is always so helpful and prompt on responding to all our queries/ issues and being understanding all the time. She was so thorough during our viewings too. Thank you.
Arpana · 10 October 2025
Agent replied · 10 October 2026
Dear Arpana Bhat
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotI owe Romans a big thank you for taking…
I owe Romans a big thank you for taking such good care of my aunt as one of their residents (renting) for 14 years. She enjoyed all dealings with Roman's in Wokingham, particularly Heather & Eleanor. Combined with a good landlord, they have just made the process easier for me as my aunt passed away recently. Thank you Romans - Wokingham
Kim · 11 February 2021
Agent replied · 17 June 2024
Hi Kim Collins,Thank you for taking the time to review your recent experience with our Romans Estate Agents Head Office branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Relations Team
★★★★★ 5/5
TrustpilotRomans Bath office (AMY) was excellent
Romans Bath office was excellent. My main contact Amy is efficient, professional, very helpful. A pleasure to have dealt with her on my tenancy. One of the few staight-forward estate agency transactions that I have experienced in the past 40 years. Thoroughly recommended.
JHL · 10 June 2023
Agent replied · 17 June 2024
Dear JhlCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotDanie Brock, Romans, Swindon
We have worked with Dewhursts that became Romans for many years now. Our main contact is Danie Brock and have always found her extremely helpful and she has resolved issues for us in an efficient and speedy way. Always professional and always easy to contact at the end of the phone. Can't fault her.
Hilary · 26 April 2022
Agent replied · 17 June 2024
Dear Hilary, We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
★★★★★ 4/5
TrustpilotResponsive, thoughtful and efficient help
I have had excellent help from Kim Stockley from Romans. She is responsive, efficient, empathetic, and caring and has been such a help in getting us settled in the house we are renting and managing the relationship between tenant and landlord. Thanks so much Kim!
Ilona · 5 April 2023
Agent replied · 17 June 2024
Dear Ilona, We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
★★★★★ 5/5
Trustpilotefficient service
I have been dealing with Kimberley Garcia Jones at the Reading pm department for a number of years, I find Kimberley extremely professional, efficient and very friendly to deal with, I am in the property business myself so appreciate the hard work carried out on my behalf and would highly recommend Kimberley and her team. steve peters
Consumer · 5 November 2021
Agent replied · 17 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
TrustpilotExcellent help and friendly communication
My post-moving experience so far with Romans has been excellent. Kimberley has been extremely helpful with any issues I have raised, as well as responding quickly and in a friendly demeanour. It has meant I have able to settle into my new rental with as little stress as possible.
EC · 7 November 2022
Agent replied · 17 June 2024
Good AfternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotA great start!
Mike was very easy to talk to. He was interested in our reason for wanting to move and had a really good knowledge of the areas we are interested in. Romans are very well set up and their partners in conveyancing etc were also very fast to get things moving.
Froudy · 27 September 2022
Agent replied · 17 June 2024
Dear FroudyCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotGreat Staff
I have been with Romans in Swindon for the last year. I have found them to be helpful and quick to respond to any issues. A special shout out to Christine Lancaster who is full of knowledge, always efficient at solving any rental issues and approachable and friendly. I also recently had the pleasure of speaking with Naomi Hamilton who was incredibly helpful and knowledgable.
Abi · 30 January 2024
★★★★★ 5/5
TrustpilotGreat experience with Romans (purchasing a property)…
I've had fantastic experience with Romans Woodley throughout the purchasing process. Daniel was very professional, kind, knowledgeable and supportive, from organising the viewing, through negotiations, to the exchange process (we are due to complete in few weeks). In addition, Romans Move Manager kept me informed on the progress, in all stages of the process, which I found very helpful.I can highly recommend Romans if you are thinking of purchasing a property!
Sonja · 11 September 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.