Tim Russ & Co Buckinghamshire reviews

★★★★★ 5/5

Google

Laura and the team at Wendover have been fantastic, they have provided us with a friendly and professional service. Our sale was a particularly long and challenging one for us all! the team didn’t rush us and the support offered throughout the process was invaluable. Thank youPositiveResponsiveness, Professionalism

Jim · 12 November 2021

★★★★★ 5/5

Google

We placed the property with Tim Russ. Adrian and team put together the details quickly, attracted a buyer at a price agreeable to us and kept us informed of progress throughout the sale/purchase process. The whole team were very friendly and professional. We commend them.PositiveResponsiveness, Quality, Professionalism, Value

David · 12 November 2021

★★★★★ 5/5

Google

Purchase a house in Wendover though Tim Russ. COVID played its part and took nearly 6 months to complete. Laura and Nicky were both stars throughout, giving us feedback and updates. Never dealt with an estate agency quite like this! Keep up the great work guys and thanks again!PositiveResponsiveness, Professionalism, Value

Ricky · 12 November 2020

★★★★★ 5/5

Google

I would strongly recommend Tim Russ in Wendover, Laura Mullen was heavily involved in the purchase of our new home and she couldn’t do enough to help us. She was professional, quick to respond, friendly and efficient during negotiations. Thank you Laura!PositiveResponsiveness, Quality, Professionalism, Value

Lindsey · 12 November 2021

★★★★★ 5/5

Google

We had a great experience working with Gianna. She helped us through the process of finding our new home with patience, honesty, and solid local knowledge. We never felt rushed or pressured, she listened to what we were looking for, kept us informed, and made the process straightforward.

Grace · 24 December 2025

★★★★★ 5/5

Google

Laura Mullen and Nicky Stottor did an excellent job of acting on a recent sale where we were purchaser. They were both fair and considerate whilst also being skilled and determined in extracting the best possible result for their client. Thereafter Laura and Adrian used their diligence and experience to bring the sale to a conclusion in a very short period. An impressive agency; I would not hesitate to recommend their services.

Adam · 12 November 2023

★★★★★ 5/5

Google

The staff at Tim Russ were absolutely excellent, in Particular Laura (and a mention for Kate), who really gripped the process needed to complete a difficult chain. Kept us informed at every stage and organised matters superbly. many thanks Lewis BenjaminPositiveResponsiveness, Quality, Professionalism, Value

Lewis · 12 November 2021

★★★★★ 5/5

Google

I went through a buying process with Laura Mullen at the Wendover office where I changed my mind a few times on what I wanted. Laura stuck with me and I eventually found the perfect place. She was patient yet focussed at every step and we had a few laughs along the way which kept the stress levels down. I thoroughly recommend her as a professional agent.

Simon · 15 February 2024

★★★★★ 5/5

Google

Tim Russ were the third estate agents I used to sell my property and the only ones to get me any buyers. The whole team were very good at communicating with me throughout the process. Special thanks to Laura who had to coordinate a rather big chain (8 or 9 of us) but managed to get a moving date arranged at the third attempt! I would recommend Tim Russ to anyone who is thinking of moving as they are totally professional but also very friendly to deal with which helps greatly when you are feeling stressed with the process of buying and selling a house.PositiveResponsiveness

Carol · 12 November 2020

★★★★★ 5/5

Google

Adrian and the team made the selling and buying process extremely stress free. Adrian kept us continuously informed along the way and was always very professional and a real pleasure to deal with. Definitely recommend.

Sonia · 12 November 2022

★★★★★ 5/5

Google

Laura has been a genuine support and helped smooth what is inevitably a slightly stressful process. Very efficient, welcoming, knowledgeable. We’d highly recommend Laura and the team at Tim Russ. Our experience has been excellent.

Andrew · 12 November 2022

★★★★★ 5/5

Google

I had a great experience with Tim Russ. The team was professional, well-organized, and supportive throughout the entire rental process. They were always responsive and helpful, making everything smooth and stress-free. A reliable agency that I would happily recommend!

Mariia · 17 February 2026

★★★★★ 5/5

Google

We bought our house last year through Tim Russ. We were really impressed with them and would definitely use them if we were to ever sell our house (not that we plan to - we love it!). They were particularly impressive during the period between our offer being accepted and exchange - in particular Adrian, our main point of contact. They liaised with our mortgage providers and solicitors throughout and kept us and the sellers informed throughout. They did more than we would expect of an estate agent and really helped to keep things moving and get over the line. They were also really helpful when we were looking for a house, before we found the place we ultimately bought. They were very professional and fair to all parties and we felt like we knew where we stood at all times. Very happy to recommend.

Laura · 13 November 2019

★★★★★ 1/5

Google

Horrendous experience using them. Absolute lack of communication between us (potential buyer) and the seller meant that we missed an opportunity to buy a house. We weren't given the option to increase our bid at all (of which we could easily but we had already offered over asking price). They are NOT concerned with taking the best offer to the seller as they just want a sale...any sale. Which they will of course get in this market. If you are a buyer and see a house on the market with them, I would consider just moving on and looking elsewhere. If you are thinking of selling with them, beware. You may miss out on the best offer as they just want a quick sale it seems and will not present all offers to you. This is not an angry post 'just because'. It is a genuine terrible experience. Edit because I can't reply to the response... I'm not telling you my name as I don't want my name 'blacklisted' as a 'difficult' client as I actually want to buy a house but this is my horrendous experience. We have been looking for a house for over 5 months, our place has been sold because if you haven't had offers on what you are selling, in this market agents won't entertain offers on properties. We found a place that was perfect and put in an offer above asking as we were told that no one had done so. We even stated that we can and will go higher if needed. After NO communication at all we were told that the property was sold...we weren't given the option to increase our bid despite saying that we would if needed. I since know how much the property sold for and it is well below what we were prepared to bid but I'm not going to give my initial offer at £20k above asking price when told that "no one had gone over". Because we have sold our house we are now renting which means we are unlikely to be able to increase our savings. So yes...it was a horrendous experience and you did not take the best offer to the seller. You wanted whatever was highest on a given day and not want the hassle of contacting other interested parties. You DO NOT have the sellers best interest at heart as we couldn't have been a more perfect buyer...no chain, mortgage in principal and a big cash deposit. Again I would advise buyers to communicate with sellers directly and avoid this estate agent. Sellers....I would seriously question whether the best offer was presented to you because in our case, the seller of the property got around £10k below what we were prepared to bid to secure what was our dream home.

Mart · 12 November 2022

★★★★★ 5/5

Google

The team at Tim Russ have been fantastic at supporting us to sell our home. They were the first choice agents for us after Nicky did a fantastic job at holding our (very wobbly) chain together when we bought this house 5 years ago. They were just as brilliant at leading on the sale, this time with Laura at the helm. The whole team is incredibly professional, knowledgeable, supportive and responsive. They take every step of the process seriously - not just marketing the house but making sure the process progresses through to completion. They liaise with solicitors and agents through the chain to keep things together and keep spirits up. Nothing seems too much trouble. I can't recommend them enough.

Jenny · 12 November 2022

★★★★★ 5/5

Google

Many thanks Kelly at Tim Russ Wendover , always very efficient and most helpful with any concerns I have .

Carolanne · 17 April 2025

★★★★★ 5/5

Google

I would highly recommend Tim Russ estate agent. I have been very lucky to have been given the professional hand I need in hunting for my perfect property. Also I was shown around a house after the kelly had even finished work for the day! There was no pressure. Ideas were given to us on what we could do to make it a better family home. We are still looking but they have kept us in the loop to properties that are coming to the market. Thank you Tim Russ.

Stacey · 13 November 2018

★★★★★ 5/5

Google

The whole team at Tim Russ Wendover were exceptional at selling my house and with securing me the purchase of my new home, I could not rate them highly enough, nothing was to much trouble and with all my questions at no point was I made to feel like anything was to much trouble, I was helped all the way along until the moment I picked up my keys and beyond. We cant thank them enough... The Phipps Family

Kelly · 13 November 2017

★★★★★ 5/5

Google

Exceptional support and guidance throughout the whole process, very understanding and thoughtful of our needs as the client. Driving the house sale to a close efficiently. Thankyou Gianna

I · 3 April 2026

★★★★★ 5/5

Google

A big thank you to Laura for her help with a speedy house purchase. Her professionalism & friendly wit paved way to a stress free purchase. Thank you Laura for the giggles you are a credit to the team !PositiveProfessionalism

DebG · 12 November 2020

★★★★★ 5/5

Google

I rented my place in Wendover from Tim Russ and Laura, the rental agent, was extremely professional and easy to discuss matters. No issues too small and has a wealth of local tradesmen to which she can command when required. She has further assisted my own business with their connections to mutual effect and I have no hesitation in recommending this lovely outfit.

Phil · 12 November 2023

★★★★★ 5/5

Google

Gianna showed my partner and me around a few properties in Wendover, and she was such a breath of fresh air after meeting a few other agents in the area. She was friendly, knowledgeable, and really took the time to understand what we were looking for!

Amber · 21 October 2025

★★★★★ 5/5

Google

Hi Kelly Thank you for your visit today it was a pleasure to show you the results of your efforts to improve my living conditions cleaning up problems you uncovered in your normal visits As usual it was a pleasure to see you knowing that you really care about my needs and always take action to overcome any problems .

Leslie · 12 November 2023

★★★★★ 5/5

Google

A line or two to express my appreciation for the work of Kelly Endean, Property Management Assistant at Tim Russ. Kelly carries out the periodic inspections of rental properties, a role she undertakes with considerable flair. She is knowledgeable, helpful (she speedily found me an excellent glazier when I needed one) and pleasant to deal with. Given the exigencies and difficulties of Covid lockdown, she has been sensitive to the needs of protecting people while carrying out her work and this is particularly appreciated since we have a family member who is more at risk than most.

Penny · 12 November 2021