Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotThey have not paid back my deposit for…
They have not paid back my deposit for 3 months now. I moved out of the property rented in July. Have been calling them and sending emails with no response as to when the deposit will be paid back. During the tenancy did not get much support. Definitely do not recommend the agency.
Natalia · 11 October 2021
★★★★★ 5/5
GoogleI've had a great experience with Chris and Laura who are both very knowledgeable and attentive. Overall a passionate, friendly and professional team.PositiveResponsiveness, Quality, Professionalism
Emma · 25 October 2020
Agent replied · 24 October 2024
Hi Emma
Many thanks for taking the time to write this 5* review for Chris and Laura from our Flackwell Heath office.
We are delighted to read that you had an excellent property service and found them to be knowledgeable, attentive, friendly and professional.
We will pass your comments on to both and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 1/5
TrustpilotHi,Communication is important.
Hi,
Poor communication and unjust treatment.
Thank you
Bonnie · 6 January 2025
★★★★★ 1/5
TrustpilotTerrible Experience
Terrible Experience. Terrible Management. Stay out of them, they simply try take your money like scammers.
J · 12 August 2024
★★★★★ 5/5
TrustpilotVery nice & friendly service from…
Very nice & friendly service from Simran Grewal and Abbie Coombs. I'm also very pleased with the fast and polite communication with them.
Mariam · 18 February 2024
★★★★★ 1/5
TrustpilotVery poor experience
Had a very poor experience with this office. Outdated practices, slow response times and poor advice. Management focused on local issues and past practice. Would highly recommend you go elsewhere
Phil · 6 September 2023
★★★★★ 1/5
TrustpilotVery unhelpful rental department
Very unhelpful rental department! They simply do not care about the tenant. Do not use!!!
Zoë · 27 March 2024
★★★★★ 1/5
TrustpilotIt's an unprofessional agency..
It's an unprofessional agency... They don't answer to your emails-they send you to meet the owner.. I didn't understand why??They put same propriety on different rentaln sites with differnt pricesNobody check theier job...
Mihai · 19 October 2022
★★★★★ 5/5
GoogleVery helpful Estate agents, professional and knowledgeable
Melanie · 25 October 2020
Agent replied · 24 October 2024
Hi Melanie,
Many thanks for your 5* review, and we are delighted that our Flackwell Heath team provided you with a professional and knowledgeable property service.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 1/5
TrustpilotThey should be ashamed.
Victoria · 22 May 2024
★★★★★ 1/5
TrustpilotIt's an unprofessional agency..
It's an unprofessional agency...
Laura · 19 October 2022
★★★★★ 1/5
TrustpilotI do not recommend anyone
I do not recommend anyone. Rude, unhelpful, unprofessional people.
Remi · 20 July 2021
★★★★★ 5/5
GoogleRating only, no written review.
Bryn · 10 October 2024
Agent replied · 24 October 2024
Many thanks for leaving this 5* review for our Flackwell Heath team, it is very much appreciated.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleRating only, no written review.
Daniel · 10 October 2023
Agent replied · 24 October 2024
Hi Daniel - Many thanks for leaving this 5* review for our Flackwell Heath team, very much appreciated.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleRating only, no written review.
Mireille · 10 October 2023
Agent replied · 24 October 2024
Many thanks for leaving this 5* review for our Flackwell Heath team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 4/5
GoogleRating only, no written review.
Jon · 25 October 2020
Agent replied · 24 October 2024
Hi Jon,
Many thanks for your review. We would have loved to achieve 5*. What could we have done to improve our rating?
Best wishes from all at The Frost Partnership
★★★★★ 5/5
GoogleRating only, no written review.
Pat · 25 October 2020
★★★★★ 5/5
GoogleRating only, no written review.
Robert · 25 October 2020
Agent replied · 24 October 2024
Thank you for your 5* review - much appreciated!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.