Trusted Agent profile · Buckinghamshire

Chancellors Chesham reviews in Buckinghamshire

4.7

★★★★★ Excellent

399 reviews across 2 platforms

64 The Broadway, High Street, Chesham, HP5 1EG, Buckinghamshire, HP5 1EG

Chancellors's office in Buckinghamshire, at 64 The Broadway, is rated 4.7 out of 5 across 399 reviews on two platforms, including 233 Google reviews rated 4.7.

Google logo

4.7 / 5

233

Reviews on Google

This office

Trustpilot logo

166

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.

5/5

Trustpilot

Simona-Maria Rosu customer support is second to none.

I would like to give a shout out to Simona-Maria Rosu who works in property management.

Jd · 21 June 2025

1/5

Google

They appear to have no respect for people and their time. Don't be mislead by my rating. I would give them 0/5 if possible. I find it completely unacceptable that this team of people at the Chesham branch can deal with people futures in this way. It takes so much work, effort and sacrifice just to get to this point and then when you get there Chancellors do nothing but hinder you, feed you different stories. Rude and staff lie a lot. Beware if its about letting.

Jaz · 25 October 2022

Agent replied · 24 October 2024

Hi Jaz, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Google

I initially made contact with Chancellors as a result of a friend and another landlord recommending them to me. As a first-time landlord, I felt reassured and informed by the team at Chancellors. Nathan Armstrong in particular was a confident communicator who was incredibly attentive and understanding about what I was hoping to achieve through letting a property. I was especially impressed by his hard work and level of commitment to ensuring a good outcome. Special thanks also to Ameillia Pavelin, Luke Brown and Daniel Turner who all showed exceptional professionalism. Thank you Chancellors.

Jane · 25 October 2022

Agent replied · 24 October 2024

Thank you Jane for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Easy contract renewal

Amy dealt with our contact renewal in a timely and efficient manner. All communication was clear and customer service was good.

G · 22 September 2025

Agent replied · 23 September 2025

We appreciate you taking the time to share your feedback. We're happy to hear that the contact renewal process was handled in a timely and efficient manner, and that our communication and service met your expectations.

5/5

Trustpilot

Charlotte have been great from the very

Charlotte have been great from the very first viewings we had with her, very friendly, really listens to what your looking for and is really great at staying in contact with you.

Mrs · 19 March 2026

5/5

Google

Chancellors were exceptionally helpful with our recent sale - the local knowledge and experience of Nick convinced us to go with Chancellors, which turned out to be a great choice - plenty of viewers, regular and clear communications, and help when things got stressful as completion approached! We aren’t planning to move again for some time, but won’t hesitate to use Chancellors again in the future

Matt · 25 October 2023

Agent replied · 24 October 2024

Hi Matt, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

She is awesome and helpful

Ayman · 21 September 2026

5/5

Google

We have exchanged couple of day ago. Given the rush around Christmas, we were very happy with the way especially Daniel Hemsley (our sales negotiator) and the team handled our purchase. He was very efficient in getting things done and organised so there were no time wasted in the whole process. Even after the move, he was very helpful to get our questions answered much like he did pre-purchase. We really appreciate his effort and thank you very much and wish him and the Chancellors all the best. Sheron & Jeevani

Sheron · 27 October 2015

5/5

Google

Wow !!! Dan at the Chesham branch Rock !! Nick at the Chesham branch Rocks too. Dan worked fastidiously from the moment I placed the property with them. Nick arranged photographs and Dan found me the most amazing buyer. I sold at considerably more than the property was advertised for thanks to Dan's guidance and professional acumen. Dan found the best candidate and once asked offered me his opinion. I went with Dan's opinion throughout and I am extremely happy with the service and outcome. Thank you Dan !!

Richard · 27 October 2015

5/5

Google

I cannot thank Grace Curry at Chancellors Chesham enough for her support, professionalism and pure dedication to her job to find us a new home. We were told at Christmas that the property we were renting was to be sold so straight away started to look for a new home. Considering we still had until late May before our tenancy agreement ended, I thought there was plenty of time. Unfortunately, because we've got 2 dogs, it was proving to be very difficult to find a new home that would accept our beloved pets. But then I found Grace!! I enquired about a rental property with Chancellors, but unfortunately it had been rented within 4 hours of being on the market. The following day another property two doors up became available and Grace very kindly got me a viewing that morning. Sadly the landlord accepted an offer from another viewer, so it was back to square one. By this stage, we only had a few weeks before we had to vacate our home and that night I started looking into how to re-home my dogs, which would have been heartbreaking after 6 years together. But then, as if by some miracle, Grace phoned me the next evening to tell me the original property I had enquired about was coming back to the market and was I still interested? Obviously, the answer was a resounding Yes and at 7.05am the next morning I received an email from Grace saying she had arranged a viewing for that morning if I was available. This sort of service was above and beyond what I would expect and I was incredibly grateful to Grace because we made an offer which was accepted and we moved in this past weekend - along with our dogs!! It is so hard to find a rental property that will take dogs and Grace was so supportive and understanding of our situation that she was determined to find us a new home and has been in constant contact to make sure everything went smoothly. Again, I cannot thank or praise Grace Curry enough for her constant diligence and friendliness and support throughout the whole process. I am convinced if she hadn't been prepared to go that extra mile for her customers, we would be without our dogs in order to find a home. So a big THANK YOU to Grace - Chancellors are very lucky to have such a wonderful and committed member of their team.

Wendy · 27 October 2015

5/5

Google

I had a fantastic experience with Chancellors and the best part about it was their people. People often make a company and one stand out member of the team for me was Kevin Franklin. He was an absolute almanac of knowledge using his previous skills as a project manager in construction to highlight areas of new properties that could be improved and developed as a opportunity to maximize profit but also where we could make improvements for what we were looking for. Kevin was a pillar of support through what is a stressful experience and he is an absolute credit to the company. Kevin and Chancellors, thank you!!!!

Thomas · 27 October 2015

5/5

Google

We recently exchanged on our new house and the service provided by Dan Hemsley was outstanding. From the outset he has gone out of his way to make himself approachable and has always answered all of our queries in a timely and efficient manner. We were able to contact him at any time of the day and he would even help us when he was on holiday. We exchanged in the space of one and a half months and a big part of getting there was Dan. My wife and I have been very impressed with his service and if we ever decide to move on Dan will definitely be our go to person. Thanks again for your ongoing help!

Nirav · 27 October 2015

5/5

Google

We recently bought a house through Chancellors. from the beginning we were allocated a Sales Negotiator. We had not moved for 12 years and found this a very helpful start, always speaking to the same person and not having to go through your needs every time. Our negotiator being Alec Worrall. Alec was always approachable, keen, helpful and managed to match us very well with what we were looking for, always returning calls when required.Thanks Alec and Chancellors for finding our new home.

Marie · 27 October 2015

5/5

Google

We've just rented out our house and the whole service provided by Chancellors was excellent. Our property was rented out within a matter of hours of being on the market thanks to Grace Curry, who had a long list of viewers ready on the very first day of showing our property. Grace also provided us with feedback from viewers regularly so we were always kept really well informed. Grace was clearly also genuinely passionate about showing our property to others and shared in our excitement when a viewing went particularly well, which was a lovely thing. Everything on the communication and paperwork side was handled so efficiently, quickly and smoothly by Jamie Vass. Both Grace and Jamie were always on hand to answer any of our questions and we're so grateful for all of their wonderful help. Richard Alexander also did a wonderful job of visiting our property promptly (within a day) - to conduct a valuation. So everything moved extremely rapidly from the time I made the call to Chancellors to ask them to help us let our house. Wonderful service that I highly recommend and will use in future!

Phildel · 27 October 2015

5/5

Google

Me and my partner recently completed on the purchase of our first house in Chesham, I can't thank Kevin Franklin at Chancellors Chesham enough for all his hard work and support throughout this process. He made it all very stress free and actually quite an enjoyable process from the start, driving me and my newborn around to lots of different houses until we found the house that we loved, so I'd really like to thank him for that. He was more than efficient in all areas, answering all questions and queries that we had, getting back to us promptly regarding any issues. I would not hesitate in recommending Kevin to anyone that is looking to buy/sell or rent a property. Once again a BIG thank you to him for finding us our family home.

Kelly · 27 October 2015

5/5

Google

We are so pleased that we chose Nick and his team at Chancellors Chesham to sell our house. They are incredibly professional and Nick was always available and willing to go the extra mile. Nicks no-nonsense approach and superb local knowledge proved invaluable with our sometimes difficult buyers, ensuring that our house sold at the highest possible price, which incidentally was considerably more than other estate agents had quoted. They really are the best! Thanks Nick and the team. Ross & Natalie.

Ross · 27 October 2015

5/5

Trustpilot

Hollie from the Oxon Property…

Hollie from the Oxon Property Management team was very responsive and proactive in getting our maintenance issue sorted.

Paul · 21 September 2025

Agent replied · 23 September 2025

We're happy to hear that our team member was responsive and proactive in resolving your maintenance issue. Thank you for sharing your positive experience with us!

5/5

Google

Great service and support. Thank you James for all your help.

Lukasz · 14 February 2024

Agent replied · 9 January 2025

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Just completed the purchase of a house in Chesham through the Chancellor's branch in Chesham. Alan Dempsey and the rest of the staff at the branch did a sterling job. They fully deserve the 5 Star rating that I have given. Alan behaved in a very professional and patient manner throughout the process. This gave me the opportunity to progress my matters in a very diligent but relaxed manner. It took a lot of the stress out of house moving, which in the past I have found to be one of the most difficult events in family life. So once again a big thank you to Alan and his team at the Chesham branch.

Jasminder · 27 October 2014

4/5

Google

Kevin Franklin was very helpful and professional at all times throughout the sale of our property. Indeed, the whole Chesham Chancellors team was the same, from the very first call to the office, to prompt replies to messages by phone and email and efficient sharing of information within the team so that even if I spoke to someone who was not so up to speed on my sale, they soon were able to help. Genuine, clear and honest advice was appreciated.

Mary · 27 October 2013

5/5

Google

The sale of my late mother’s house was finally completed last week, after an epic (11 month) selling experience with Chancellors. The sale fell through a number of times, for reasons beyond their control, but Nick was always confident that they would be able to sell the house again: and he did, repeatedly. This was a difficult transaction, made much more pleasant by having the best possible attention and dedication from the team, especially Nick’s exceptional vendor care and Alan’s on-going professionalism and determination. I would recommend the Chesham Chancellors team wholeheartedly.

Kati · 27 October 2013

5/5

Google

I recieved excellent customer service from Chancellor Estate Agents, they assisted in what we were looking for and were able to provide within detail. Rohit Jain was the main representative whom assited me from beginning to end. If there was to be any changes Rohit ensured i was kept up to date using excellent communication skills. We had a tight deadline to move and Rohit maintained a speedy service throughout to ensure out move date would be a success. 10/10

Kishy · 27 October 2012

5/5

Google

Had a great house hunting experience with Chancellors. Rohit was a really nice lad and extremely helpful with everything when sorting us out with a beautiful property. He really went that extra mile, which is nice because a lot of agents only care about their commission! He was always there to answer the phone whenever i had a question and was quick to inform me of the latest developments of our move. Felt we were in good hands! Cheers Ro Loving the new house! Chris & Kylie

Chris · 27 October 2012

5/5

Google

Chancellors have been excellent from the start of my journey with them. From arranging the viewing and to finally moving into my property, I can honestly say I have been impressed with the communication from Danielle and the rest of the lettings team. Any questions I would ask about my new property, would often be answered within hours rather than days which made me feel at ease and made the moving in process simple.

Anthony · 25 October 2022

Agent replied · 24 October 2024

Thank you Anthony for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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