5/5
Great customer service by Charlotte
Charlotte has been great taking her time to show us around a property we wanted to view.
Trusted Agent profile · Buckinghamshire
★★★★★
430 reviews across 2 platforms
64 The Broadway, High Street, Chesham, HP5 1EG, Buckinghamshire, HP5 1EG
Chancellors's office in Buckinghamshire, at 64 The Broadway, is rated 4.7 out of 5 across 430 reviews on two platforms, including 264 Google reviews rated 4.7.
Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
5/5
Great customer service by Charlotte
Charlotte has been great taking her time to show us around a property we wanted to view.
5/5
Me and my husband had the pleasure of working with Richard and Callum, two outstanding property agents at Chancellors, who were always helpful, very kind, and prompt in responding to our queries, which were plenty given we were first time buyers. Whether it was a simple question or a complex concern, they were always available and provided clear and concise answers, which gave us peace of mind. They went above and beyond to help us find our dream house, making the entire process smooth and enjoyable. We highly recommend their services to anyone in search of knowledgeable and professional property agents.
Thank you Julianna for giving our Chesham branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
We were shown round by a helpful a nd…
We were shown round by a helpful a nd knowledgable agent who actively suggested properties we would be interested in and answered with our queries.
5/5
We viewed 5-6 different properties with Callum from Chancellors and he was very sweet, hardworking, patient and knowledgable for all the viewings and made our experience enjoyable and found us the right property based on our needs. Would definitely recommend.
Hi Tarun, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
Ibrahim was fantastic, helped me with my move, various paperwork signing and due diligence. Very receptive and constant clear communication. Thank you!
Thank you Rohan for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
Second time selling with Chancellors and another great experience. Nick and his team have sold the property quickly and with little fuss. Recommend this team for selling your house.
Thank you for giving our Chesham branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
Turning Homebuyers into Happy Homeowners! I had an excellent experience with Daniel @ Chancellors in finding & purchasing my first property. Their professionalism and dedication made the entire process smooth and stress-free. They were always available to answer my questions and provided valuable insights into the market. I highly recommend Chancellors to anyone looking to buy a home in the UK. Thank you for making my dream of homeownership a reality!
Hi Ray! Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
Rubbish company
Rubbish company. No response. Since you walk in the store, the staff wrote down your request. But no follow up. Highly recommend do not use it.
5/5
Will Voyce - nice guy
I had been having some issues on the property I rent and Will Voyce dealt with these issues in an extremely professional manner. I found Will to be courteous, knowledgeable and having to deal with me, patient.
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
Hello everyone! Want to start with how amazing experience I had with local agent. His name is Mithu Guruparan. Nothing for him was unpossible. I was looking for house, where I could move in with my dog, and believe me ,its very difficult. Most off the property's don't expect pets. He helped me a lot with his advice and understanding off my situation. Now I'm in new house, and can't thank him inuff for his kindness and help. Agency's must be proud to have people like Mithu working for them.:) DACE
Thank you for leaving us this great review Dace, we will be sure to pass this fantastic feedback onto the relevant person. We are delighted that you had such a great experience with us.
5/5
Callum Ginn has been great for us, very patient and friendly. Always really professional and helpful with any questions we've had. Very positive experience.
Hi Mitesh, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
Brilliant service from start to finish from Ibrahim & team, could not fault them once for their fantastic efforts of finding us tenants in such a short turnover. Highly recommend!
Thank you Maya for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
Where business and humanity meet
We had a wonderful experience with the staff, they were not just professional, but polite and friendly. Easy to talk to and a fantastic no pressure environment.
5/5
I first met Richard back in the summer of 2021 when I started my property search. Richard was professional, friendly and knowledgeable about the properties I viewed with Chanellors and took time to get to know my individual requirements. When the house I was purchasing via another agent fell through, Richard contacted me immediately and was proactive in helping me find another property. In fact, with Richard's help, I found another house within 2 weeks of the other one falling through! He expertly guided me through the process, keeping me updated on progress throughout. I felt that I could reach out at any time which was a great comfort with my previous property having fallen through. I would thoroughly recommend Chancellors to anyone buying or selling a property.
5/5
Thank you Henry, your professionalism and thoroughness has made this a great experience.
Hi Dave, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
Staff in high regard !
I came to regard Ethan as a trusted friend !
We appreciate your kind words. We are glad you enjoyed your experience.
5/5
Great Estate Agency! Mithu was incredibly nice and personable. Always willing to help so a big thank you to him and the whole team! We are really happy with our new property! Highly recommended 😊
Thank you Francesco for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
Jessica gave us a brilliant viewing
Jessica gave us a brilliant viewing, answering all our questions and being professional and friendly. We really enjoyed our visit thanks to her insights.
5/5
I appreciate all the help and support provided
I have had quite a few questions and support requests towards two of our rental properties that will be occupied by tenants towards the end of January next year, and Rebecca Fields proved to be EXTREMELY helpful resolving most of the issues herself or contacting the relevant Chancellors staff that could resolve this issues I have been dealing with.
5/5
Richard and Daniel were a pleasure to work with. They were persistent and professional which allowed me to sell my property within a month.
Thank you Adam for giving our Chesham branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
Very impressed
We met Charlotte for the first time yesterday and we were extremely impressed with her professionalism, knowledgeable and friendly approach.
5/5
I have been shown 4 properties by James Ambridge of Chancellors. James was very helpful, patient and knowledgeable. I would recommend Chancellors Estate Agents for buying property.
Hi Moira, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
2/5
We have previously had good experiences…
We have previously had good experiences with Chancellors but unfortunately since we moved in at the start of July there have been constant issues.
1/5
I bought a house through Chancellors and they lied the entire way through the process. I bought based on a completion date of March 22. The agent agreed this was possible because the seller had completed their end and would move in with family while their house was built. March came and went. As did April, May and June. The agent just kept letting the dates slip. Each time I called, they said it was all a misunderstanding and we’d complete any day. My solicitor was reporting issues up the chain (the chain that didn’t exist according to Chancellors). I asked Chancellors many times if the seller had changed their purchase and they said no.. all a misunderstanding. Finally completed in July 22 and when collecting the keys, a different agent mentioned what a nightmare it had been that the seller had pulled out and started again with a new house (assuming I knew). I complained to Chancellors and their director responded that it wasn’t in my interests to know that the seller changed purchase! That because they were breaking chain regardless, to accommodate me, it was decided that it wouldn’t impact my purchase! But it did! Because of problems with their new purchase, they decided not to break chain. The difference was 4 months, leaving me with nowhere to live and in a state of uncertainty for months, while they kept lying. Chancellors knew I was buying a date. I had a deadline to move and if we couldn’t meet the March date, I was going into rented while I waited for a different house. So when the seller pulled out of their onward, Chancellors chose to mislead me, so that I wouldn’t pull out. I would never sell through Chancellors or buy (even if I loved the house). I’ll choose an agent who respects their clients enough to be honest.
Hi T J, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
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