Trusted Agent profile · Buckinghamshire

Chancellors Chesham reviews in Buckinghamshire

4.7

★★★★★ Excellent

430 reviews across 2 platforms

64 The Broadway, High Street, Chesham, HP5 1EG, Buckinghamshire, HP5 1EG

Chancellors's office in Buckinghamshire, at 64 The Broadway, is rated 4.7 out of 5 across 430 reviews on two platforms, including 264 Google reviews rated 4.7.

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4.7 / 5

264

Reviews on Google

This office

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166

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.

5/5

Google

I opted for Chancellors initially because of good impressions during the initial home inspection / valuation discussion, where they could see the good qualities through the somewhat 'fix-up' state of the property and were very friendly and honest about likely outcomes. This is the first property I have ever sold and the process was easy, the team were very helpful and available for calls or to answer emails whenever I needed. We matched with some ideal local buyers and managed to exchange without any complications. Not to mention they had also sold a number of properties on the same street during the same period, which gave me a boost in confidence. I would recommend Chancellors, friendly and realistic, great communication, and achieved a price I was very happy with.

Time · 3 October 2024

Agent replied · 24 October 2024

Thank you, for your wonderful review! We're thrilled to hear that our team provided you with a friendly and honest experience during your home sale. It’s great to know you felt supported throughout the process and that we matched you with ideal buyers. Your satisfaction and confidence mean the world to us. If you need any assistance in the future, don’t hesitate to reach out. We appreciate your recommendation!

1/5

Google

Horrific estate agents who lie and lie to try and get buisness. They booked a viewing for our property for 1pm and cancelled it without informing us. We left the house with the dogs for the viewing (which did not happen) and tried and failed to contact ANYONE at the office to try and understand why no one showed up for the viewing. We have wasted 5 hours of our Saturday getting the house ready to be viewed for the viewing to be cancelled by chancellors (not the potential buyer) at the last moment with no communication.

Harriet · 24 September 2024

Agent replied · 24 October 2024

Hello Harriet, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Chancellors - Chesham Estate Agents branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

5/5

Google

Thanks Mithu for your great support and help finding this property. I really appreciate your support in each step until Offer confirmed. Your followups really impressed me to know whats going on fr viewing to Offer acceptance. Looking forward to avail more services from you and Chancellors. Thanks again!

Ramesh · 25 October 2023

Agent replied · 24 October 2024

Hi Ramesh, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Absolutely outstanding from start to…

Absolutely outstanding from start to finish. Always had an enough time for us. Wonderfully professional at all times and a very friendly bunch.

Mr · 18 May 2026

Agent replied · 22 May 2026

We appreciate your kind words! We are so pleased to hear that our service was outstanding and professional.

5/5

Google

Richard Kindred has been very helpful with the purchase of a property, he understands the buyer and seller and knows their limits and has both sides interests in mind, this I think really facilitated a positive result. I would recommend Chancellors - Chesham on this basis.

Shani · 29 December 2023

Agent replied · 24 October 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Fantastic Experience

We had a fantastic experience working with Mary Barlow. She was incredibly professional, friendly, and efficient throughout the entire process. What stood out most was her dedication. she even offered to take us in her car to the viewing, which made everything much easier and more comfortable. Her knowledge of the area and the property was impressive, and she answered all our questions with clarity and patience. We truly appreciated her support and wouldn’t hesitate to recommend her to anyone looking for a smooth lettings experience.

Mrs · 16 October 2025

5/5

Google

We are very happy with Chancellor's handling of our house sale. They organised a load of house viewings while we were away which resulted in multiple offers above asking price. Their communication throughout the sale process has been very good too. Thanks to Nick and his team!

Chris · 29 November 2023

Agent replied · 24 October 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Smooth and Professional Tenancy Renewal

I had a great experience working with Emilia Williams (MARLA) at Chancellors during my tenancy renewal. She was very professional, responsive, and made the whole process smooth and stress-free. Emilia communicated clearly and handled everything efficiently, I really appreciated her friendly and helpful attitude. Highly recommended!

Geanina · 21 October 2025

Agent replied · 23 October 2025

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Aleksandra Szurek

Aleksandra Szurek, from Chancellor’s didcot branch. She was informative, caring and attention to detail when asked any questions was great. I wish her all the best in her future career with chancellor’s. Suhel and Dil.

Mr · 22 September 2026

5/5

Google

Even though I didn't find the right property for me, Ibrahim Riaz was attentive, helpful and very hard working. He went above and beyond to try and find me the right place.

Mia · 25 August 2024

Agent replied · 24 October 2024

Hi Mia! Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

The young man was very helpful and…

The young man was very helpful and knowledgeable. I’ve viewed the property several times and he was always a great help.

Customer · 18 May 2026

Agent replied · 22 May 2026

We're delighted to hear our team member was so helpful and knowledgeable. Thank you for your kind words!

5/5

Google

Excellent experience, very professional service. Nicholas and Rchard were in particular (Chesham office) managed the complete process of purchase and helped to get multiple viewings when required. I felt looked after as a customer. I am happy and would thoroughly recommend.

Ashok · 27 February 2024

Agent replied · 24 October 2024

Hi Ashok, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Danielle was excellent from start to…

Danielle was excellent from start to finish, my property was literally empty for less than a month now it has a new tenant

Mr · 20 December 2025

1/5

Trustpilot

lazy

Took multiple tries on the phone to get hold of them. Website not updated with sold property. Wasted my time.

Kezia · 19 May 2026

Agent replied · 22 May 2026

Hello, we are sorry to read of your review and have notified the relevant department about your message - they will look into this for you. If you have any further information, please email directors@chancellors.co.uk. Many thanks.

5/5

Trustpilot

Abbie was extremely friendly and very…

Abbie was extremely friendly and very informative. We have found estate agents to be lacking information on the property. Abbie had the answers to all of our questions and we left feeling satisfied that we have everything we needed to make an informed decision. Very professional and helpful.

Joe · 21 March 2025

5/5

Trustpilot

Best agency and very professional service

I have lived in Royal Winchester House for over 3 years, which managed by Chancellors, and they did provided the best service. Olivia Hesson always willing to help and solve my problem, this is the best renting experence I had for last 10 years.

Mr · 21 October 2025

Agent replied · 23 October 2025

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Kieren was brilliant

Kieren was brilliant. Answered every question and if he didn’t know he found out. Did not rush us and talked us through the whole property room by room.

Mrs · 16 October 2025

1/5

Trustpilot

Genuinely Useless

As a first-time landlord, I expected clear communication, professionalism, and competent management. Chancellors/Oxon Property Management failed on all three.

Leah · 15 May 2026

Agent replied · 22 May 2026

We are truly sorry to hear about your frustrating experience as a first-time landlord. We acknowledge the issues you faced with communication and payment, and the impact this had.

5/5

Trustpilot

Tenancy renewal

Emilia Williams assisted me in renewing a new contract with my current tenants. She provided excellent communication throughout and it was a very efficient service. I am very happy that the tenants have signed the new tenancy agreement with the proposed terms.

Mrs · 23 October 2025

Agent replied · 23 October 2025

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

4/5

Trustpilot

Great Management

I couldn’t be more pleased with the good service provided by the Chancellors property management team. Their responsiveness and professionalism are good. Every time I’ve had a question or encountered a minor issue, they’ve responded quickly and resolved it efficiently, often within the same day.

Siva · 22 September 2025

Agent replied · 23 September 2025

Thank you for leaving us this great review. It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

5/5

Google

I can highly recommend Chancellors Chesham and would give them 10 stars if I could. Nick and his team sold my house very quickly, they kept me in the loop from start to completion, are very professional, knowledgeable and helpful.

Jackie · 29 November 2023

Agent replied · 24 October 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

5/5

Trustpilot

Ayesha,

Ayesha,worked really hard to help me,she did everything possible within her control Kept me informed,went out of her way to find out specific details of various properties

John · 5 October 2026

5/5

Google

Chancellors were always very helpful and professional during our recent house sale, especially Daniel and Richard who kept us informed throughout.

Mark · 5 November 2024

Agent replied · 9 November 2024

Hi Mark, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

craig showed us around a beautiful…

craig showed us around a beautiful property he was knowledgeable friendly and gave sound advice

Laura · 18 May 2026

Agent replied · 22 May 2026

We're so pleased you had a positive viewing experience! It's wonderful to hear our team was knowledgeable and friendly.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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