Trusted Agent profile · Buckinghamshire
★★★★★
380 reviews across 2 platforms
64 The Broadway, High Street, Chesham, HP5 1EG, Buckinghamshire, HP5 1EG
Chancellors's office in Buckinghamshire, at 64 The Broadway, is rated 4.7 out of 5 across 380 reviews on two platforms, including 233 Google reviews rated 4.7.
Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
5/5
GoogleIbrahim was extremely helpful in guiding us through the process of renting our new place in Chesham. He listened to all our needs and found us the perfect property. He went above and beyond, we are very grateful and looking forward to our move.
Thank you Niamh for giving our Chesham branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
GoogleI dealt with Danielle at Chancellors for my move (rented). She was very quick to answer questions I had and went out of her way to check with the current tenants on questions I had relating to internet/phone numbers. As well as this she was very friendly and professional to deal with.
Hi Joshua, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleNick and Callum did a great job selling our home. We followed their advice on pricing and listed 10% higher than other Estate Agents had advised - which was achieved! The process was extremely smooth and the Chancellor's team were always communicating with us and reassuring.
Thank you VT for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotSo far I have been having a good…
So far I have been having a good experience with Chancellors overall, and recently I received excellent support from Amy Jones during my contract renewal. Thank you, Amy and the Chancellors team.
We're happy to hear that you've had a good experience with us. We appreciate your positive feedback and are so glad you received excellent support during your contract renewal.
5/5
GoogleI opted for Chancellors initially because of good impressions during the initial home inspection / valuation discussion, where they could see the good qualities through the somewhat 'fix-up' state of the property and were very friendly and honest about likely outcomes. This is the first property I have ever sold and the process was easy, the team were very helpful and available for calls or to answer emails whenever I needed. We matched with some ideal local buyers and managed to exchange without any complications. Not to mention they had also sold a number of properties on the same street during the same period, which gave me a boost in confidence. I would recommend Chancellors, friendly and realistic, great communication, and achieved a price I was very happy with.
Thank you, for your wonderful review! We're thrilled to hear that our team provided you with a friendly and honest experience during your home sale. It’s great to know you felt supported throughout the process and that we matched you with ideal buyers. Your satisfaction and confidence mean the world to us. If you need any assistance in the future, don’t hesitate to reach out. We appreciate your recommendation!
1/5
GoogleHorrific estate agents who lie and lie to try and get buisness. They booked a viewing for our property for 1pm and cancelled it without informing us. We left the house with the dogs for the viewing (which did not happen) and tried and failed to contact ANYONE at the office to try and understand why no one showed up for the viewing. We have wasted 5 hours of our Saturday getting the house ready to be viewed for the viewing to be cancelled by chancellors (not the potential buyer) at the last moment with no communication.
Hello Harriet, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Chancellors - Chesham Estate Agents branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
5/5
GoogleThanks Mithu for your great support and help finding this property. I really appreciate your support in each step until Offer confirmed. Your followups really impressed me to know whats going on fr viewing to Offer acceptance. Looking forward to avail more services from you and Chancellors. Thanks again!
Hi Ramesh, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotAbsolutely outstanding from start to…
Absolutely outstanding from start to finish. Always had an enough time for us. Wonderfully professional at all times and a very friendly bunch.
We appreciate your kind words! We are so pleased to hear that our service was outstanding and professional.
5/5
GoogleRichard Kindred has been very helpful with the purchase of a property, he understands the buyer and seller and knows their limits and has both sides interests in mind, this I think really facilitated a positive result. I would recommend Chancellors - Chesham on this basis.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotFantastic Experience
We had a fantastic experience working with Mary Barlow. She was incredibly professional, friendly, and efficient throughout the entire process. What stood out most was her dedication. she even offered to take us in her car to the viewing, which made everything much easier and more comfortable. Her knowledge of the area and the property was impressive, and she answered all our questions with clarity and patience. We truly appreciated her support and wouldn’t hesitate to recommend her to anyone looking for a smooth lettings experience.
5/5
GoogleWe are very happy with Chancellor's handling of our house sale. They organised a load of house viewings while we were away which resulted in multiple offers above asking price. Their communication throughout the sale process has been very good too. Thanks to Nick and his team!
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotSmooth and Professional Tenancy Renewal
I had a great experience working with Emilia Williams (MARLA) at Chancellors during my tenancy renewal. She was very professional, responsive, and made the whole process smooth and stress-free. Emilia communicated clearly and handled everything efficiently, I really appreciated her friendly and helpful attitude. Highly recommended!
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotAleksandra Szurek
Aleksandra Szurek, from Chancellor’s didcot branch. She was informative, caring and attention to detail when asked any questions was great. I wish her all the best in her future career with chancellor’s. Suhel and Dil.
5/5
GoogleEven though I didn't find the right property for me, Ibrahim Riaz was attentive, helpful and very hard working. He went above and beyond to try and find me the right place.
Hi Mia! Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotThe young man was very helpful and…
The young man was very helpful and knowledgeable. I’ve viewed the property several times and he was always a great help.
We're delighted to hear our team member was so helpful and knowledgeable. Thank you for your kind words!
5/5
TrustpilotDanielle was excellent from start to…
Danielle was excellent from start to finish, my property was literally empty for less than a month now it has a new tenant
5/5
GoogleExcellent experience, very professional service. Nicholas and Rchard were in particular (Chesham office) managed the complete process of purchase and helped to get multiple viewings when required. I felt looked after as a customer. I am happy and would thoroughly recommend.
Hi Ashok, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
Trustpilotlazy
Took multiple tries on the phone to get hold of them. Website not updated with sold property. Wasted my time.
Hello, we are sorry to read of your review and have notified the relevant department about your message - they will look into this for you. If you have any further information, please email directors@chancellors.co.uk. Many thanks.
5/5
TrustpilotAbbie was extremely friendly and very…
Abbie was extremely friendly and very informative. We have found estate agents to be lacking information on the property. Abbie had the answers to all of our questions and we left feeling satisfied that we have everything we needed to make an informed decision. Very professional and helpful.
5/5
TrustpilotBest agency and very professional service
I have lived in Royal Winchester House for over 3 years, which managed by Chancellors, and they did provided the best service. Olivia Hesson always willing to help and solve my problem, this is the best renting experence I had for last 10 years.
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotKieren was brilliant
Kieren was brilliant. Answered every question and if he didn’t know he found out. Did not rush us and talked us through the whole property room by room.
1/5
TrustpilotGenuinely Useless
As a first-time landlord, I expected clear communication, professionalism, and competent management. Chancellors/Oxon Property Management failed on all three.
We are truly sorry to hear about your frustrating experience as a first-time landlord. We acknowledge the issues you faced with communication and payment, and the impact this had.
5/5
TrustpilotTenancy renewal
Emilia Williams assisted me in renewing a new contract with my current tenants. She provided excellent communication throughout and it was a very efficient service. I am very happy that the tenants have signed the new tenancy agreement with the proposed terms.
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
4/5
TrustpilotGreat Management
I couldn’t be more pleased with the good service provided by the Chancellors property management team. Their responsiveness and professionalism are good. Every time I’ve had a question or encountered a minor issue, they’ve responded quickly and resolved it efficiently, often within the same day.
Thank you for leaving us this great review. It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Buckinghamshire office has 380 reviews across two platforms: 233 on Google, 147 on Trustpilot (across the whole business).
Chancellors Chesham is rated 4.7 out of 5 across all 380 reviews, and 4.7 out of 5 on Google from 233 reviews.
Chancellors Chesham, 64 The Broadway, High Street, Chesham, HP5 1EG, Buckinghamshire, HP5 1EG.
