Trusted Agent profile · Buckinghamshire

Chancellors Chesham New Homes reviews in Buckinghamshire

4.6

★★★★★ Excellent

464 reviews across 2 platforms

64 The Broadway, Chesham, HP5 1EG, Buckinghamshire, HP5 1EG

Chancellors's office in Buckinghamshire, at 64 The Broadway, is rated 4.6 out of 5 across 464 reviews on two platforms, including 327 Google reviews rated 4.7.

Google logo

4.7 / 5

327

Reviews on Google

This office

Trustpilot logo

137

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.

5/5

Google

The sales negotiator Mr. James Ambridge from Chesham branch is awesome to co-ordinate with. He is very polite and friendly to book the viewing when I need it. Also he is very kind if we ask for a booking of the same property multiple times too. I strongly recommend James and Chancellors for buying and selling the properties in Chiltern District.

Senthilkumar · 27 January 2024

Agent replied · 23 October 2024

Hi Senthilkumar, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

We had a very positive experience with…

We had a very positive experience with Patrick Smith at Chancellors Estate Agents, who was excellent throughout. He was professional, honest, and made our viewings truly enjoyable. Every interaction with him was pleasant, and he really stood out despite the challenges we faced elsewhere in the process.

Mrs · 18 March 2026

Agent replied · 19 March 2026

We appreciate you sharing your positive experience. We're so glad to hear that our team member was professional and honest, and that you enjoyed your viewings. Thank you for your feedback.

5/5

Trustpilot

Great

We’ve been happy with Chancellors as our letting agency since moving in September 2025. Particularly grateful to our property manager Molly Adams for attending to maintenance issues quickly and keeping us informed. Always a pleasure to deal with.

Chloe · 13 May 2026

Agent replied · 22 May 2026

We're so happy to hear you've been pleased with our service! We appreciate your kind words about our team's promptness and communication. Thank you for your feedback!

5/5

Trustpilot

We reviewed a bungalow accompanied by…

We reviewed a bungalow accompanied by Luke from Chancellor’s Estate Agency he was very attentive showing the salient points also leaving us to have a second look very patient even obviously he had other clients to see.

Barry · 14 May 2026

Agent replied · 22 May 2026

We are so pleased to hear about your positive experience. We truly appreciate your kind words regarding our attentive and patient service. Thank you for sharing your feedback!

5/5

Google

Thank you to Nick and team for selling my house. It has been a long and complex sale for multiple reasons, but Nick has always been a great support and quick to sort out issues and problems. His knowledge of the area and the whole moving system is vast. Thank you Nick

Susie · 26 May 2024

Agent replied · 23 October 2024

Thank you Susie for giving our Chesham branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

5/5

Google

We initially bought through Chancellors with Nick back in 2016 and we were really pleased with the service we received from Nick and the team. That led to our decision to sell with Chancellors this time round. Nick was really helpful and supportive with our sale. The team were fantastic in building interest in our property and ensuring we sold quickly.

Tamar · 24 October 2023

Agent replied · 23 October 2024

Thank you Tamar for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I wanted to thank Henry Smith for being so helpful, professional and positive. It’s the first time I have dealt with this company and definitely will continue! Always keeps you updated and call back with regular updates Complete gentleman!

Lou · 26 November 2024

Agent replied · 10 December 2024

Thank you so much for your kind words, Lou! We're thrilled to hear about your positive experience with Henry Smith. Keeping our clients updated and providing excellent service is our priority. We look forward to assisting you in the future!

5/5

Google

Nick and his team certainly went above and beyond! A very patient and personable service throughout proceedings. I was kept informed of viewings and marketing updates as well as supporting my nerves through (an efficient) marketing to achievement of sale process in 7 weeks . Well done Nick and the team ! Much appreciated !! 12 stars at least! :)

Charlotte · 24 October 2023

Agent replied · 23 October 2024

Thank you Charlotte for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Trustpilot

I could not recommend a letting agency less

I could not recommend a letting agency any less. It is not clear to me that anyone at Chancellors understands the seriousness of being responsible for people's housing and how stressful the letting process can be. They simply do not care at all about tenants and will treat you quite hostilely.

Alli · 26 August 2026

5/5

Trustpilot

Good help

Charlotte has been great and patient, showing me all available houses I am interested in purchasing.

Miss · 21 May 2026

5/5

Trustpilot

Molly is highly efficient

Molly is highly efficient, always responsive and manages our portfolio with a high duty of care.

PRAV · 20 May 2026

5/5

Google

I must say my experience in purchasing a house through Chancellors Chesham has been amazing. A huge thank you to Dan and Richard from the branch sales team. Thank you for all your effort and help. Much appreciated.

M · 10 November 2024

Agent replied · 10 December 2024

Thank you Marwan for giving our Chancellors - Chesham Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

5/5

Google

I bought my house through Chancellors, Chesham. Everyone was friendly, but I dealt mostly with Robert and he was outstanding. He was honest, clear, friendly, and a great problem solver - luckily for us as he helped us avoid a potential delay. He and the team made the whole process smooth.

Jazz · 16 December 2025

Agent replied · 22 December 2025

Hi Jazz, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Hi we would just like to say that Daniel Turner at Chancellors in Chesham has been an absolute star in helping finding our new letting home. His very friendly and polite and truly an asset to your company. I would definitely recommend him to family and friends and would like to thank him for all his help and support in finding our new home. Thank you very much Daniel Turner

Darshana · 24 October 2022

Agent replied · 23 October 2024

Thank you Darshana for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I must say my experience in purchasing a house through Chancellors Chesham has been amazing. A huge thank you to Dan and Richard from the branch sales team. Thank you for all your effort and help. Much appreciated.

Marwan · 4 November 2024

Agent replied · 11 November 2024

Thank you Marwan for giving our Chancellors - Chesham Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

5/5

Trustpilot

We had a fantastic experience with…

We had a fantastic experience with Chancellor’s in Chipping Norton when selling our property. The team provided excellent service throughout the entire process, professional, responsive, and supportive at every stage. Everything was handled smoothly and efficiently, making what can be a stressful time far easier.

Merlin · 22 August 2025

1/5

Trustpilot

Deposit repayment issues

We were renting a property from chancellors that we then purchased. Over a month post purchase they still haven’t paid us back our deposit - they don’t answer us when we chase and still can’t give us a timeline even though the payment was agreed over a month ago.

Naz · 25 August 2026

5/5

Trustpilot

A review for Shelby Chandler-Wootton as…

A review for Shelby Chandler-Wootton as she was our middle to last contact who helped achieve what we thought was the impossible. She went out of her way to make sure our buyer was getting stuff done. We believe between her and a 3rd party involved with the purchase of our new home, they got this done on time! We thank you so much for pushing our buyer because we soon learnt a few weeks after moving that they had absolutely no interest in living in our old home and have now LET this out thus confirming why it was more stressful waiting on them getting documents sent (they didnt really care it seemed, either too layed back or incompetent). We genuinely thought we were going to lose our buyer 1 week before Completion and by this point, both us and our sellers were already underway with moving and selling items. Shelby did what she could to get this over the line so we thank you!

Pete · 20 December 2025

5/5

Trustpilot

My interactions during my search for a…

My interactions during my search for a house with Hannah have been so wonderful, and one that needs recognition. Despite the negatives I got from friends regarding how less helpful the chancellor would be for me to find a house, was proven wrong through her and other team members i come across when I visited the office. She was professional and supportive all the way, until a house was found. I am so grateful to the institution and her. God be with you all as you continue supporting the community. Compliments of the season.

Jeune · 19 December 2025

5/5

Trustpilot

Venus

Ms. Olivia Hesson is very helpful.

Mrs · 22 October 2025

Agent replied · 23 October 2025

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Callum is a delight to work with. He is a great communicator, hard working, diligent in his role and always puts the seller/buyer at the forefront of decision making. He kept us updated and reassured throughout the process and was available to offer advice whenever needed.

Kitty · 26 April 2024

Agent replied · 23 October 2024

Thank you Kitty for giving our Chesham branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

5/5

Google

Ibrahim was extremely helpful in guiding us through the process of renting our new place in Chesham. He listened to all our needs and found us the perfect property. He went above and beyond, we are very grateful and looking forward to our move.

Niamh · 26 May 2024

Agent replied · 23 October 2024

Thank you Niamh for giving our Chesham branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

5/5

Google

I dealt with Danielle at Chancellors for my move (rented). She was very quick to answer questions I had and went out of her way to check with the current tenants on questions I had relating to internet/phone numbers. As well as this she was very friendly and professional to deal with.

Joshua · 24 October 2023

Agent replied · 23 October 2024

Hi Joshua, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Nick and Callum did a great job selling our home. We followed their advice on pricing and listed 10% higher than other Estate Agents had advised - which was achieved! The process was extremely smooth and the Chancellor's team were always communicating with us and reassuring.

VT · 22 November 2025

Agent replied · 22 December 2025

Thank you VT for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chancellors's Google reviews

Questions about Chancellors Chesham New Homes

How many reviews does Chancellors Chesham New Homes have?

Chancellors's Buckinghamshire office has 464 reviews across two platforms: 327 on Google, 137 on Trustpilot (across the whole business).

What is Chancellors Chesham New Homes's rating?

Chancellors Chesham New Homes is rated 4.6 out of 5 across all 464 reviews, and 4.7 out of 5 on Google from 327 reviews.

Where is Chancellors's Buckinghamshire office?

Chancellors Chesham New Homes, 64 The Broadway, Chesham, HP5 1EG, Buckinghamshire, HP5 1EG.

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