Chancellors Chesham New Homes reviews in Buckinghamshire

★★★★★ 5/5

Google

The team were really great throughout the process. They answered all our questions promptly and handled everything smoothly so we didn't have to worry. Our experience with Ibrahim was particularly fantastic. He has been very reassuring, quick to reply, and always really helpful. Thank you! 😊 …

Sabrina · 11 October 2025

★★★★★ 5/5

Google

Chancellors in Chesham were really only ever going to be my first choice. Nick and The team were on it straight away, always fair and realistic with me. Quality property promotion using quality professional pictures. Managing expectations but putting in all the effort to sell my house the best way possible. What can I say, just over 4 months from the property going live to completion day!! Seller and purchaser happy with the outcome 🙂

Sarah · 4 November 2024

★★★★★ 5/5

Trustpilot

Supported throughout!

Honestly, all the staff at Chancellors were fantastic and so so helpful throughout our selling process, but one agent in particular was just outstanding and that was Charlotte Morgan. Her communication and support was absolutely brilliant. Even out of the office, she made sure to always get back to us. Even during times of anxiety she made us feel so settled and would be so knowledgeable with all areas of the process. She completed the final viewing of the house and got us over the line! We will forever be grateful to her and the amount of client care she offered. To the team at Chancellors, we really appreciate your time and for helping us to move on to our forever home.

Jordan · 7 October 2026

★★★★★ 5/5

Google

My partner and I have been looking for a flat in Chesham for some time now. The service we received from Ibrahim Riaz has been nothing short of impeccable. Any time we needed any help or had any questions he was there to answer them for us (even when he was on annual leave) I would highly recommend anyone to use the agency and Ibrahim to look for a place to live. Amazing experience. Thanks Ibrahim

Carey · 9 October 2024

★★★★★ 1/5

Google

A mixed bag. There was enough smarmy dishonesty to make a horribly stressful experience. I am not alone in this view. That said, one of them was good, and head office was also. Use potter and ford, they are so much more trustworthy in my experience.

Z · 11 October 2025

★★★★★ 5/5

Google

There were times when we thought our purchase would fall through due to a complex chain. Nicholas worked tirelessly in order to make sure that didn't happen. Thank you!

Peter · 11 March 2026

★★★★★ 5/5

Trustpilot

You are safe with Chancellors

Chancellors have been very helpful with managing our tenancy. With a special thank you to Maisie Spooner, for being quick and effective with responses and resolving any issues.

Mr · 19 March 2026

★★★★★ 5/5

Google

I had a great experience with Ibrahim. He was very helpful in getting us a suitable property. He took the time to guide me in the right direction and made everything much easier and clearer. I really appreciated his support and would definitely recommend his services.

AISHA · 4 October 2026

★★★★★ 5/5

Trustpilot

Sagarika was incredibly helpful

Sagarika was incredibly helpful, friendly, and kept communication smooth and easy throughout the whole process. Highly recommend!

Marta · 19 May 2026

★★★★★ 5/5

Trustpilot

Thank you Chancellors!

Ella has been excellent with helping us find the right home and walking us through the admin part. Thank you! We look forward moving into our dream home!

Alwyn · 6 October 2026

★★★★★ 1/5

Trustpilot

Extremely poor property management and communication

Our experience as tenants with Chancellors/LRG’s property management team has been extremely disappointing. Throughout our tenancy, we have repeatedly had to chase for basic updates and for issues to be progressed. The most significant example was our allocated parking space, which is expressly included in our tenancy agreement. We were unable to use it for a prolonged period because of problems with the communal car lift, while continuing to pay our full rent. Despite repeatedly asking about alternative parking and compensation, we struggled to get a substantive response. We also had outstanding works to a bedroom wall that had been discussed before our tenancy began. Again, this required repeated chasing before meaningful action was taken. Eventually we felt we had no option but to make a formal complaint. What is particularly frustrating is that LRG’s own final complaint response acknowledges shortcomings in its communication, that we repeatedly had to contact the property management team, and that our correspondence had not received the appropriate attention. After all of this, LRG offered £100 in “full and final settlement” for its service and communication failures, while simultaneously confirming that the separate question of compensation for the loss of our contracted parking space is still awaiting a decision from the landlord. Problems can happen in any property, and we understand that not everything is within a letting agent’s direct control. Our issue is how those problems have been managed. Tenants should not have to repeatedly chase simply to receive updates or get outstanding matters progressed. Based on our experience, the property management service and communication have fallen well below the standard we expected.

Maneesha · 11 September 2026

★★★★★ 2/5

Trustpilot

The frustrating experience of dealing…

The frustrating experience of dealing with a tenant who hadn’t paid rent for 4 months and an accounting team who hadn’t chased the debt, contacted the guarantor or provided an account statement during the period. I was most frustrated when calling the area office. However, Rebecca answered my call and listened to my issues, heard my frustration and took the time to agree a course of action. Not only did she accurately outline the situation, advise what steps she would take to gather the information and committed to contacting me with updates. To be called back with an update was most refreshing and unusual having previously left more than 5 messages for a manager and not receiving a call back.

Sarah · 10 September 2026

★★★★★ 5/5

Google

We have dealt with a few estate agents from Chancellors and all have been very polite, helpful and easy to contact. Daniel Rose has been our main contact with the house that we put an offer in on, we had a very particular set of needs and he really has worked hard trying to find all the puzzle pieces in one place for us . He has been easily contactable and kept us in mind and contacted us when he's seen something he thinks could work for us. Very grateful and happy with the service.

Katie · 26 May 2024

★★★★★ 4/5

Trustpilot

Viewing went well and was well guided…

Viewing went well and was well guided and explained. The follow-up was useful and well conducted.

Mr · 19 May 2026

★★★★★ 5/5

Trustpilot

Outstanding service from start to…

Outstanding service from start to finish. I am writing to share our excellent experience with Jamie from Chancellors London during our recent property purchase. Despite a very complicated situation on the seller's side, Jamie guided us through the entire process with utmost professionalism. His responsiveness was exceptional; he was always available to answer our calls and messages, calm our anxieties, and signpost the next steps to keep things moving swiftly. We felt fully heard and completely safe in the hands of an expert who values due diligence. We are now happily moved in and highly commend Jamie's work.

S · 31 August 2026

★★★★★ 5/5

Google

I am happily with how quick and professionally Ibrahim has been with sorting out a property for me to rent

Luke · 11 April 2026

★★★★★ 5/5

Trustpilot

Jamie Woodman has been really helpful

Jamie Woodman has been really helpful, is good at clear communication and always responds quickly.

Miss · 18 May 2026

★★★★★ 5/5

Trustpilot

Henley Chancellors Review

I was in situation where I was in an unfortunate position of having to find a rented property quickly. Katie for Chancellors (Henley) was able to find me a place quickly which alleviated alot of stress that comes with having to move suddenly. She was candid, responsive and a very polite agent and I appreciate her help and the help from Chancellors.

Mr · 18 May 2026

★★★★★ 5/5

Trustpilot

Dan has been brilliant

Dan has been brilliant, very accommodating very polite and a pleasure to deal with

Sarah · 15 May 2026

★★★★★ 5/5

Google

Chancellors is a highly professional and accommodating estate agency. Mithu and James handled my queries and were incredibly helpful and approachable throughout the entire process. A special mention to Mithu who went above and beyond and ensured everything was followed up as it has been very challenging to find a property to rent with a pet. Mithu has been honest and highly professional. I would highly recommend Mithu and James at Chancellors to anyone who is looking for a property to rent.

Hathija · 27 March 2024

★★★★★ 5/5

Trustpilot

Excellent experience

We had an excellent experience with Chancellors. Daniel Wise was always present, responsive and incredibly supportive throughout the process. Thank you for the great service!

Fabio · 2 October 2026

★★★★★ 5/5

Google

James Ambridge has been absolutely fantastic. I am buying my first house and James has been extremely helpful and informative, as well as kind and understanding as I go through this process. He has had my back through negotiations and continuously been honest and upstanding, values you don't always find when dealing with a sales representative or team. If I ever buy another house I hope I can work with James again, or be lucky enough to find someone as exceptional as he is to help me. Thank you James.

Sarah · 26 February 2024

★★★★★ 5/5

Trustpilot

Bethany was really engaging and had a…

Bethany was really engaging and had a great understanding of the property.

Jonathan · 16 May 2026

★★★★★ 5/5

Google

I had the pleasure of dealing with Ibrahim, at the Chesham Chancellors branch, and I can confidently say that my experience was outstanding. What truly set Ibrahim apart was his true professionalism as-well as his commitment to providing a stress-free experience From the very start. Thanks to Ibrahim I felt confident and supported throughout the process, which can often feel rather overwhelming. Highly Recommend!

Raheem · 19 November 2024