Trusted Agent profile · Buckinghamshire

Chancellors Aylesbury reviews in Buckinghamshire

4.4

★★★★★ Great

437 reviews across 2 platforms

13 Market Square, Aylesbury, HP20 1TB, Buckinghamshire, HP20 1TB

Chancellors's office in Buckinghamshire, at 13 Market Square, is rated 4.4 out of 5 across 437 reviews on two platforms, including 271 Google reviews rated 4.4.

Google logo

4.4 / 5

271

Reviews on Google

This office

Trustpilot logo

166

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.

5/5

Trustpilot

Charlotte have been great from the very

Charlotte have been great from the very first viewings we had with her, very friendly, really listens to what your looking for and is really great at staying in contact with you.

Mrs · 19 March 2026

5/5

Google

Both Richard and Ricky were fantastic throughout the entire process. Their communication was excellent and Ricky’s feedback was very helpful. Richards’s valuation was £100pcm higher than an identical flat in the same building but through their hard work and excellent marketing they were able to secure me an asking price offer within a week. The admin team got all referencing processed quickly and efficiently. My tenant has now been in place several months and she has been perfect. My thanks go to all of the Aylesbury Lettings team and I would recommend them to anyone looking to let a property.

Ian · 10 November 2017

1/5

Trustpilot

Appalling

Our experience with Chancellors has been profoundly disappointing, defined by a failure to uphold basic professional standards, contractual consistency, or duty of care.

Pablo · 23 May 2026

5/5

Google

Patrycja was so patient and helpful in our search for a property. We are truly grateful for the constant updates and flexibility that was delivered by this excellent team.

Kedesha · 9 November 2022

Agent replied · 8 November 2024

Thank you Kedesha for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Good service

Good service. Thank you for arranging my tenancy.Katie Adams,I appreciate your help, responsiveness, and professionalism. Thanks for making the process smooth and stress-free.

SPNP · 22 May 2026

5/5

Trustpilot

She is awesome and helpful

Ayman · 21 September 2026

5/5

Google

Good follow up till settled. Good response on calls if they miss your call they will definitely call back

Nigel · 15 September 2025

Agent replied · 22 September 2025

Thank you for leaving us this great review Nigel, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Behaviour and Promised is excellent Thank you

FOZLE · 12 May 2024

Agent replied · 8 November 2024

Hi Fozle, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Viewing made easy. Both Charlotte and Rachael were prompt, helpful and professional. The viewing was arranged easily, the viewing was not rushed and second viewing was no trouble.

Karen · 9 November 2022

Agent replied · 8 November 2024

Hi Karen, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

thanks team.

hi, very helpful team. thank you Amy Jones

Robert · 22 July 2025

5/5

Google

As executor on my fathers will,it has been quite stressful,with poor market conditions.But I have been very happy with Tom the team at Chancellors Aylesbury,.and would use them again.I dealt personally with them and found them professional and knowledgeable about the market.I am very happy with the price we achieved on the property with all the volatility in the market at present.

Gary · 14 December 2023

Agent replied · 8 November 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Smooth and Professional Tenancy Renewal

I had a great experience working with Emilia Williams (MARLA) at Chancellors during my tenancy renewal. She was very professional, responsive, and made the whole process smooth and stress-free. Emilia communicated clearly and handled everything efficiently, I really appreciated her friendly and helpful attitude. Highly recommended!

Geanina · 21 October 2025

5/5

Trustpilot

Simran was brilliant

Simran was brilliant. Helpful, communicative, patient and good at working to a tight deadline.

Sara · 22 April 2025

5/5

Google

Called up about a property i was interested in and was dealt with very professionally by the team at the Aylesbury Branch. Any requests were dealt with swiftly and any queries i had were dealt with promptly especially by Mani Singh who i dealt with the majority of the time, i would definitely recommend Chancellors Aylesbury when looking for a property.

Cleon · 9 November 2023

Agent replied · 8 November 2024

Hi Cleon, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Best agency and very professional service

I have lived in Royal Winchester House for over 3 years, which managed by Chancellors, and they did provided the best service. Olivia Hesson always willing to help and solve my problem, this is the best renting experence I had for last 10 years.

Mr · 21 October 2025

4/5

Google

Henry and his team in Aylesbury were great.

Maridel · 12 February 2024

Agent replied · 8 November 2024

Thank you for leaving us this great review Maridel, It would mean a lot to the Aylesbury team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

4/5

Google

James was very welcoming and kept me updated during my search process.

Esther · 9 November 2023

Agent replied · 8 November 2024

Hi Esther, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

1/5

Google

Had an eye on a house for over a month, tried to get a viewing. got cancelled twice without even getting a call. I had to call myself to see if the viewings were going ahead or not, or I would have turned up with no viewing. Eventually they did a round of viewing, and didn't bother calling and including me on the viewing. The house had offer come in for the house and it left me fuming that I didn't get the chance to do so myself.NegativeResponsiveness

Justin · 9 November 2021

Agent replied · 8 November 2024

Hi Justin, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via louise.hughes@chancellors.co.uk with the details? Many thanks.

5/5

Google

Amy, James and Arfana were all helpful, proactive and kept us in the loop with everything going on! A big thank you to you.

Ryan · 9 November 2022

Agent replied · 8 November 2024

Hi Ryan, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

James Livingstone was really good with all viewing appointments.

Gloria · 9 November 2023

Agent replied · 8 November 2024

Thank you for this wonderful review Gloria. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

1/5

Google

We contacted the Aylesbury Branch last Saturday. Requesting details on a property we are potentially looking to rent. Despite a further email to another account. No one has contacted us. I called the office this morning at 11.30 spoke to someone who advised that a message would be passed on to call back. Again no one has called back, I have just tried to call again 3.15pm but no one is answering and found that there is no facilities to leave a message. I am extremely disappointed to say the least and find your company highly unprofessional. I would like a response.NegativeResponsiveness, Quality

Gemma · 9 November 2020

Agent replied · 8 November 2024

Thank you for letting us know about this Gemma, we are sorry to hear that you are currently frustrated with our service. So that we can look into resolving this for you please contact us at jennifer.dowden@chancellors.co.uk. Thank you.

1/5

Google

Highly unprofessional people. Booked a viewing for a property and reached there on time but were unable to find the property. Tried calling the branch, no answer initially but after couple of tries managed to speak to someone. They advised Amy should be showing the property to us and she will get in touch with her and come back to us. Waited another 20mins (total 40mins) but no one called back. Wasted 30mins of Journey and 40mins of waiting time. Would never recommend them and DO NOT DESERVE ANY STAR AT ALL.NegativeQuality

Sunny · 9 November 2020

Agent replied · 8 November 2024

Hi Sunny, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Google

Chancellors was helping me to find a house for rent in Aylesbury. I was talking to Patrycja from their team. She showed few houses, was very open with all details as is. She followed up for 3 weeks to see if I had found something and shared more options every time. Happy with their service.

Jimmy · 9 November 2023

Agent replied · 8 November 2024

Hi Jimmy, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Henry comes across as an extremely polite real estate agent and I can say that I have never seen a more polite real estate agend than Henry. He always addresses any issues and ensures that all the parties i.e. landlord as well as tenants are satisfied.

L · 12 May 2024

Agent replied · 8 November 2024

Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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