Brown and Merry Buckinghamshire reviews

★★★★★ 5/5

Google

From start to finish regarding the sale of our flat, Brown and Merry Aylesbury were professional, knowledgeable, courteous and easy to contact. They kept us updated with the progress of our sale and everyone I spoke to in the office was helpful. I feel they all went above and beyond to make this journey as smooth as possible for us!

Zoe · 17 October 2024

★★★★★ 5/5

Google

I have used Brown & Merry in Aylesbury for more than a decade and have always been very happy with the services they have provided. From Nicole & Sophie on the rentals side, to Martin, James and co on the sales team, through Gary managing sales progression and Hermione dealing with mortgages, well done and thank you.

Andrew · 9 April 2026

★★★★★ 4/5

Google

Although it has taken a long time to sell our house, in actual fact we got an offer very early on (it was our buyer that struggled to sell her house through a different agent). Throughout the time our house was on the market though, the team at Brown & Merry, including James, Will, Ed and Gary have been really positive and helpful. They did a great job of understanding who was viewing the house and their circumstances and kept us up to date with feedback.

Lianne · 9 September 2025

★★★★★ 5/5

Google

We shopped around before choosing an estate agent and we are glad we picked Brown & Merry! Our property certainly wasn't an easy one to sell but the team at Brown & Merry kept getting us viewings, eventually landing us a suitable sale. Every member of the team we ever spoke to (and I think we spoke to all of them) was always very professional and helpful. We mostly dealt with Alan and Edward and they were both knowledgeable and down to earth, always happy to help. I would highly recommend Brown & Merry to anyone who want hassle-free buying or selling process.

Filip · 18 July 2023

★★★★★ 5/5

Google

I dealt with Edward, never met him as I was 85 miles away, but what a super guy! Incredibly diligent, and who kept me up to date with anything and everything. He made the process easy, nothing was ever too much trouble and treated me like the most important customer, he always put me first, I’m so grateful

Melony · 24 September 2024

★★★★★ 5/5

Google

As first time buyers, we were very anxious and nervous about taking our first steps to finding a new home, however, Will Petherbridge made the process in finding it as smooth as possible. Chris McLaughlin helped us every step of the way, and even making a private whastapp group to reply to our queries as quickly as possible, no matter how small. Both making this experience as smooth as possible and would defiantly recommend the brown and merry team.

Matthew · 18 July 2023

★★★★★ 5/5

Google

Anthony was a great help whilst buying our house.

Neil · 16 March 2026

★★★★★ 5/5

Trustpilot

Brown&Merry Sale

I recently sold my property in Berkhamsted and my estate agent Brown&Merry were extremely professional and highly efficient. Special mention to Lucy who oversaw our listing and made the whole experience smooth sailing and a pleasure to work with. I can highly recommend Brown&Merry and would definitely use them again in the future.

Marc · 25 November 2025

★★★★★ 5/5

Google

From the start to the finish, Beth Stanbridge was an excellent broker. Communication never broke down because she keeps us updated on every move. I appreciate that she made the process go so smoothly and easily. She finally made my life easy as a first-time buyer. I heartily suggest Beth Stanbridge and many thanks. And also Thanks for Brown and merry.

Mohamed · 5 June 2024

★★★★★ 5/5

Google

Jodie was so helpful. She kept me updated at every stage and was quick to respond to all my questions and explained everything clearly. Thank you 😊 …

Bethany · 22 August 2025

★★★★★ 5/5

Google

I’ve just let out my property with Brown & Merry and they did a brilliant job. Really fast, proactive and professional. They were also really polite and friendly with our previous tenants on viewings etc which helped make the process as smooth as possible. I will definitely use them again!

Ayesha · 2 April 2026

★★★★★ 5/5

Google

Brown and merry recently dealt with the sale of my property. From the beginning Alan and his team were very professional and communicative. They were very efficient in giving me feedback about viewings. Alan has been brilliant throughout the sale process and kept me up to date with how the process was going when my solicitors did not as well as explaining some of the legal terminology to me.

Lucy · 18 July 2023

★★★★★ 1/5

Trustpilot

Massively inflated estimate and other tricks

Massively inflated estimate that they wanted to "review" after 2 weeks into the listing, once the 6 months sole agency kicked in. The long list of ready buyers' contact details that the agent showed in the estimation meeting never trickled down to their list of introduced persons, so beware of that tactic too and don't waste your time with them.

Tony · 27 July 2026

★★★★★ 5/5

Google

Brown and Merry are super professional and really helpful and easy to work with. I have rented my first property through them and they made the whole process so easy. No task was too much for them and I will happily use them going forward. …

Paul · 16 March 2026

★★★★★ 5/5

Trustpilot

5 star service

Arranging the viewing with the Aylesbury branch was really easy, I called up and spoke with the agent and was booked in for a slot that was convenient for me the very next day. Sophie showed us around a lovely flat, she was super friendly and was able to answer all of our questions and was overall really helpful. Would definitely recommend.

Emily · 11 July 2026

★★★★★ 1/5

Trustpilot

Arranged a valuation of a rental…

Arranged a valuation of a rental property I am looking to sell in Bletchley for 2pm on 22/06/26 with Peter Flanders who didn’t show up and got zero response from the message I left with the office. Only communication was from an agent in the office who told me he had people interested in a house like mine…..amazing because they didn’t view it.

Anon · 2 July 2026

★★★★★ 5/5

Google

Martin Smith from Brown and Merry was very helpful with assisting in securing my home. He was proactive, and quick to respond with really clear communication. He made the process much easier and was professional throughout. Highly recommend if this is what you’re looking for.

Jed · 19 March 2026

★★★★★ 5/5

Google

After viewing with Brown and Merry the communication was excellent from Nicole and Jodie, they were responsive and honest with any feedback, I don't believe we would have secured our rental property without their hard work, a pleasure to deal with.

Luke · 15 April 2026

★★★★★ 5/5

Google

I had a very positive experience working with Sophie Terry from Brown and Merry. when I took an apartment on rent through her. She is proactive, straightforward, and very quick to respond. Sophie understands well what tenants are looking …

Bilal · 16 March 2026

★★★★★ 5/5

Google

Will was great - from the initial viewing right the way through to completion. The property we bought was sold by modern auction so once the offer was accepted, Brown & Merry stepped to one side but they were still easily contactable during the whole process and actually informed me of completion sooner than my own solicitor! Would 100% recommend.

Tom · 18 July 2023

★★★★★ 5/5

Google

I have recently used Brown & Merry to provide valuations on a number of properties for probate and then progress through sale. The circumstances were challenging with family disagreements over the properties - Justin, James, Edward, …

Mgregorybucks · 16 March 2026

★★★★★ 5/5

Trustpilot

Excellent Service

Have been dealing with Brown & Merry in Newport Pagnell for some time now and have always been pleased with the service. Both Matt and Lydia are great people, who with the hiccups I have had, through no fault of theirs, have always been positive and kept me going (and sane!!) Lydia is always very helpful, friendly and keeps me up to date. Also a shout out to Audrey who has been there for a long time and always lovely when I speak to her. Thank you all for your help.

Lorna · 11 February 2024

★★★★★ 1/5

Trustpilot

We contacted brown & merry through…

We contacted brown & merry through there wendover branch based in buckinghamshire. They arranged a viewing very polite and knowledgeable lady. Property was lovely just what we wanted. Then they informed us it was being sold through an auction by Iam sold.This is where the problems started. Having never purchased a property by auction before they put me in contact with iam sold who agreed a price with the seller I then put down a non refundable deposit which was a massive mistake. Unfortunately the sale could not be completed because of problems with the lease and we lost our deposit. I must add I done all my research and had a mortgage agreed in principle. So although it’s not all brown & meets fault. They should not deal with this dodgy auction company and any who gets advice to by property through an auction site please take my advice and go through normal channels.

Vincent · 10 January 2024

★★★★★ 5/5

Trustpilot

Brown & Merry Hemel Hempstead…

I used Brown & Merry Hemel Hempstead branch and spoke with Eliot and Stephen. From the very first contact I had with Eliot I was pleasantly surprised of how informative he has been with communications. I felt I was a valued customer to them. I noticed property and contacted Brown & Merry and everything was smooth running from there. All the staff I spoke with were polite and professional. Eliot phoned me back when he said he would. He was also able to squeeze me in to view properties at short notice, which I was very pleased with. It is stressful, looking for a new property to move into, and I felt that Stephen was very informative with every property showed me. All my questions are answered, and if he didn’t know the answer, he got back to me. I had to nip into the branch to sign the paperwork and receive the keys and Eliot and Stephen could not have been more helpful with helping me navigate around the process of renting. Any questions I had was investigated before responding back to me, which made me feel confident with the company. I’ve been in the property over a month now, and I am very happy with my decision. I’ve had no surprises since moving in regarding misinformation. I could not recommend this branch more. Thank you guys.

Elizabeth · 1 January 2024