Every review we hold for the Buckingham office, from every platform, shown as written. First names only.
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5/5
GoogleThe branch manager was proactive and has helped us (tenants) push an ongoing maintenance issue forward towards resolution that was continuously being ignored and mis-managed by the MK branch/property maintenance team for almost a year. He didn't have to get involved as the Buckingham branch doesn't manage property maintenance but it's nice to see someone took ownership to try and help resolve an issue that was managed by another department.
Marek Β· 17 June 2023
Agent replied Β· 16 June 2024
Dear Mazza 9520, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
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5/5
GoogleI am moving with Leaders this month and I just wanted to say they have been outstanding from the offset; very efficient, fast to organise and resolve all the tenancy agreements and I concluded the whole process in just over a week. They sped it up for me knowing time was of the essence; were π― professional and extremely polite to deal with. A breath of fresh air after dealing with other agencies; would thoroughly recommend their proactive letting service.
Anna Β· 17 June 2022
Agent replied Β· 16 June 2024
Anna Day, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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5/5
GoogleLeaders in Buckingham, what can I say were brilliant. Collette Thankyou so much. Everything was quick, easy and straight forward. Anybody wishing to rent or sell a property this is the place to use. Five stars all round, more if I could. Thankyou againππ β¦
Julie Β· 18 June 2019
Agent replied Β· 16 June 2024
Hi Julie, we are so happy to read such a great review about Leaders Buckingham! We are so pleased to read that Collett and the team were able to provide so much assistance to you. We will ensure that your comments are passed onto her and the team who I know will be delighted to read such wonderful feedback. If there's anything further we can do for you please do not hesitate to get in touch as we are happy to help, we hope you have a great day! Kind Regards, Leaders
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5/5
GoogleReally liked their online systems that mean you can sign everything without travelling into the office. All nice and simple, and Ruth and the team will let you know what you need to do and when as you get near your moving day. Thanks Leaders!
Amy Β· 18 June 2018
Agent replied Β· 16 June 2024
Hi Amy, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!
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5/5
GoogleCommunication with Collette was amazing and she took her time to explain every detail to us. The process so far has been very quick and easy. Would definitely recommend.PositiveResponsiveness, Professionalism
Sophie Β· 17 June 2022
Agent replied Β· 16 June 2024
Dear Sophie
Thanks for taking the time to leave us a review, we appreciate your feedback.
Kind regards
Customer Care Team
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5/5
GoogleThis is the first time i've dealt with a letting agency and was weary after hearing so many horror stories. However, I had a wonderful experience! Ruth was amazing from beginning to end and everything was seamless. I would definitely recommend going forward.
Dawn Β· 18 June 2019
Agent replied Β· 16 June 2024
Hi Dawn, we are so happy to read such a great review about Leaders Buckingham. We understand that people do share stories about their bad experiences which can make people skeptical about using a letting agency but we are so pleased to read that Ruth and the team have been able to ensure you did not experience anything similar by delivering such a great level of service to you and ensuring everything ran so smoothly. We will ensure that your comments are passed onto Ruth and the team. If there's anything further we can do for you please do not hesitate to get in touch as we are happy to help, we hope you have a great day! Kind Regards, Leaders
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5/5
GoogleGot to give them 12/10. Absolutely brilliant. I signed off the photos and advertising at 10.30am.
At 11.45 I was informed there was to be a viewing at 4pm. At 5.20pm I was told that the asking price had been offered. It couldnβt have been any better.
Alan Β· 26 August 2024
Agent replied Β· 25 October 2024
Dear Alan Young
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI can't have any complaints, so far. They are obviously an experienced team, as the whole process was very fluid.
Dan Β· 10 August 2025
Agent replied Β· 9 September 2025
Hi, Dan Butler! Thanks for the great review!
All the best, Customer Relations Team
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5/5
GoogleLauren has made our moving process a lot easier and not a stressful as I thought it would be. She has been incredible and very prompt with replies and sending over documents. Thank you for all your help especially as our move was very last minute and unexpected.
Lauren Β· 2 August 2024
Agent replied Β· 23 August 2024
Dear Lauren Jones
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! We're so glad Lauren could help you and was always prompt.
Many thanks,
Customer Care Team
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5/5
GoogleFantastic customer service from Leaders! Shannon was really friendly and answered all my questions professionally. I had a wonderful experience there and very grateful for all their help.
Laura Β· 17 June 2022
Agent replied Β· 16 June 2024
Dear Laura
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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5/5
GoogleMy letting agent was brilliant! I had some bumps in the road and she helped me all the way. Sorted all my issues and had all the the information i needed.
The team at leaders (Buckingham) was such a help, that i made a conscious decision to use them for my new place and will continue to use them the future.
Michael Β· 20 October 2023
Agent replied Β· 16 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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5/5
GoogleFound a property on Right Move to rent, From the first phone call we spoke to Collette at leaders Buckingham. She was absolutely lovey and really professional. The best thing about the company was that they use doccusign for all of their documents. This was really easy to use and we only had to go into the office to pick up the keys. I would highly recommend leaders and Collette. 5 Star Service.
Lewis Β· 18 June 2019
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5/5
GoogleFantastic experience dealing with Leaders, Collette was incredibly professional and was very helpful in helping me secure a new place for me and my children to live.PositiveProfessionalism
Richard Β· 17 June 2022
Agent replied Β· 16 June 2024
Dear Richard
Thanks for taking the time to leave us a review, we appreciate your feedback.
Kind regards
Customer Care Team
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5/5
GoogleShannon Cameron has been great with helping us find a house, and made the process smooth & stress-free. Canβt recommend her and this office enough.PositiveResponsiveness, Quality, Professionalism
CiCi Β· 17 June 2022
Agent replied Β· 16 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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5/5
GoogleShannon was great start to finish, whilst filling my property!
Thank you
Tom.R Β· 20 October 2023
Agent replied Β· 16 June 2024
Hi Tom, We appreciate your positive review about your recent experience with us!
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5/5
GoogleAll the team in Buckingham were a great help in selling our property. Regular updates and advice throughout the process. Shannon was very professional and always willing to go the extra milePositiveProfessionalism
Anonymous Β· 24 August 2021
Agent replied Β· 16 June 2024
Hi Anonymous,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Buckingham. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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5/5
GoogleI purchased my house through Leaders, Buckingham. Amazing service from Lia and Paul who supported and assisted me every step of the way. I've bought a few homes in my time, but never felt this supported as the non-fee paying buyer. They always responded within the day / more often than not within the hour to my call or email, fully gave me an update, gave me access to the property before I owned it if I needed to investigate anything, and pursued the legal team if there was any slow progress. Would definitely recommend. Thank you!PositiveResponsiveness, Professionalism
TheLove Β· 24 August 2021
Agent replied Β· 16 June 2024
Dear Thelove Ofdance!
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Buckingham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
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5/5
GoogleWe have had such a fantastic experience and highly recommend their services. Lucie was incredibly helpful and we feel she went out of her way to assist us. Very grateful to her!PositiveResponsiveness, Professionalism
Shelley Β· 17 June 2021
Agent replied Β· 16 June 2024
Hi Shelley Watkinson,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Buckingham branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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5/5
GoogleMy 6-year-old daughter was lucky enough to win the recent Lego house building competition run by Leaders. Towards the end of home schooling, we needed something to motivate her and entertain her while we worked. This was the perfect challenge - winning was a wonderful bonus! During lockdown, I noticed that Leadersβ staff members were giving up time to help others locally. Having now met some of the staff, I am not surprised. They were incredibly kind and welcoming to both me and my daughter and went out of their way to encourage her. Itβs fantastic to have such a community minded business in Buckingham, thank you.
Jen Β· 17 June 2021
Agent replied Β· 16 June 2024
Dear Jen Oakton,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Buckingham. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
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5/5
GoogleI've been dealing with Lucie for my rental house move for just a couple of weeks and she's been super helpful and quick to respond to all my queries. I'm looking forward to moving into my new home and wish Lucie all the best for her new role. She is a credit to Leaders who I'm sure will be very sad to see her go. I would recommend Leaders to anyone looking for a property to rent. Thank youPositiveResponsiveness, Professionalism
Vicki Β· 17 June 2021
Agent replied Β· 16 June 2024
Dear Vicki Howard,
Thank you for the great review of our Leaders Estate Agents Buckingham team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
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5/5
GoogleWe had some trouble with our last letting agents and they was very unprofessional and offered no support what so ever.
So we seen a house to rent and rang the agents which was leaders they was so helpful and we viewed the property the same day and accepted the rent it.
We moved in and ever since we have had a really good experience when ever we have a problem or need repairs we just email and get a response the same day and something is always arranged.
I always recommend them to anyone who asks and I will continue to do so, one of the best letting agents I have ever found.
Well done everyone at leaders.PositiveResponsiveness, Quality, Professionalism, Value
Kerrie Β· 17 June 2021
Agent replied Β· 16 June 2024
Hi Kerrie W,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Buckingham. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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5/5
GoogleLauren, the agent who accompanied me to a house viewing, from the moment I spoke to her that morning to the actual appointment, she was so vibrant, pleasant, and answered all my questions. I put in an offer and within 2 hours she had contacted the landlord and the deal was done. She is a credit to her company and if anyone asks me what agent they should use with either buying or renting I would tell them to contact Leaders estate agents. Top service and a pleasure to do business with them.PositiveResponsiveness, Quality, Professionalism, Value
Andreas Β· 17 June 2021
Agent replied Β· 16 June 2024
Hi Andreas Kalli,
Thank you for the great review of our Leaders Estate Agents Buckingham team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
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5/5
GoogleI Was looking for a new property and Claudia was very helpful, she reassured me when I had an issue or was worried about something, she is very easy to talk to and handles things kindly and professionally, thank you
Jo Β· 18 June 2018
Agent replied Β· 16 June 2024
We appreciate your positive review about your recent experience with us!
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5/5
GoogleLauren has displayed professionalism and care when handling my recent move in. She was always a big help on the phone and was very easy to get hold of when I had any questions, couldnβt recommend more!
Zain Β· 18 November 2024
Agent replied Β· 9 December 2024
Dear Zain Ansari
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.