Trusted Agent profile
★★★★★
90 reviews across 3 platforms
1 The Wynd, Buccleuch Street, TD6 9LD
James Agent's Buccleuch Street office at 1 The Wynd is rated 4.8 out of 5 across 90 reviews on three platforms, including 27 Google reviews rated 4.6.
Every review we hold for the Buccleuch Street office, from every platform, shown as written. First names only.
5/5
GoogleDonald and Adam are so approachable and professional. Nothing is too much for them! They always get back to you and keep you up to date regarding viewings and any feed back . Photos and videos just great showing best aspects of property as is their description of property.
5/5
TrustpilotHouse sale in Darnick
Recently sold our house in Darnick with James Agent, found both Adam and Donald very personable, knowledgeable and efficient. Would recommend their services, they made the whole process very easy and provided good guidance throughout the sale process.
5/5
TrustpilotFrom our very first consolation with…
From our very first consolation with Adam we knew we had made the best choice of agent to sell our house! The service, support and contact we have received throughout the sale of our house as been second to none. Highly recommended!!
Thank you both for the very lovely feedback! It was wonderful working with you and I hope you will stay in touch. Good luck in your new home! We are always here if you need any further advice or guidance. All the best from James Agent
5/5
TrustpilotSelling a property
I found James Agent estate agent (Melrose) were very professional in the way they handled the property sale as well as their management of all the relevant information towards advertising, viewings and finally meeting with potential buyers.
5/5
GoogleIf you ask anyone else to sell.you home, you've made a mistake. Every estate agent in the region should take a lesson from Adam and Donald!
5/5
FacebookFirst class service. Adam goes above and beyond the call of duty. His enthusiasm, knowledge and passion for a project is inspiring. We cannot rate him highly enough. We will definitely be using his services again. Liam & Steph
Thanks Guys! I really appreciate your feedback 😀. I am always here if you need more assistance or advice. Have a great weekend!
5/5
TrustpilotHighly recommended
Donald and Adam did a fabulous job with the marketing of our house. In less than a week on the market, we had secured a very generous offer for our property. Excellent service - would highly recommend James Agent to anyone looking to sell their property.
5/5
TrustpilotExcellent customer service
We chose James Agent to sell our property over other more established agents in our area because we felt they offered a fresh perspective, their fees are very reasonable however they don’t compromise on service. Our property sold very quickly despite the atrocious weather and going on the market on Christmas Eve
5/5
TrustpilotTOP NOTCH
Straightforward; efficient; of sound judgement and a pleasure to work with. James Agent take all the work and stress away from selling and deliver the results. This is a top notch company that I would highly recommend to anyone buying or selling in the Scottish Borders.
5/5
GoogleVery efficient and friendly service with good communication from Donald throughout. Good value sales package too. Would definitely recommend.
5/5
TrustpilotSimply the best!
Adam and Donald provide an amazing service! Heads above anyone else I have used in the past.
Hi Melanie, Thank you so much for the great review! It was a pleasure working with you through the ups and downs of the sale process. Please keep in touch! Kind regards Adam James
1/5
GoogleI spoke to a female member of staff today, at 12.45 Sunday 12 February, who was rude and dismissive. An expected phone call was not received. I have found this most off-putting. Your website says that is open when it is out from
5/5
TrustpilotExcellent service from Donald and…
Excellent service from Donald and James. Very communicative, efficient and reliable. Would highly recommend
5/5
TrustpilotJames Agent made selling easy
James Agent made selling easy. Always kept in contact and went out of there way to help when problems arised. Very happy. House sold quickly and advice was crucial.
5/5
TrustpilotThank you 😊
We’ve had a great experience selling our home through James Agent. Stress free from start to finish and always someone at the end of the phone to answer our questions. Thanks!
5/5
GoogleBrilliant service, would highly recommend to anyone selling or buying
5/5
TrustpilotI have just sold my house through Adam…
I have just sold my house through Adam and I cannot recommend him enough. First class service at a very competitive price.
Thank you Geoff for the very positive feedback! We very much enjoyed working with you. All the best with your move and please keep in touch!
5/5
TrustpilotExcellent customer service
I used James Agent to move house very recently. And I cannot recommend them highly enough.
1/5
GooglePoor telephone receptionist, no reply to an email. Would not recommend
Hi Judith, Thank you for your feedback. We are sorry to see you have had a bad experience. … More
5/5
TrustpilotFantastic professional
Fantastic professional, efficient and friendly service. Adam found a buyer for my house straight away and secured a good offer. Would highly recommend James Agent
5/5
TrustpilotExcellent service throughout the whole…
Excellent service throughout the whole process.Online feedback from the viewings was very useful.Highly recommended.
Thank you Peter for your wonderful feedback, it was a real pleasure working with you both. Please pop into the office and say hello whenever you're passing by!
5/5
TrustpilotRequested EPC
Requested EPC. Turned up exactly on time. Very professional, courteous and fast. Will use again.
Hi Brian, Thank you for the positive feedback!If I can be of any further assistance to you in the future please do not hesitate to get in touch.RegardsAdam
5/5
TrustpilotExcellent service
Excellent service, very friendly team, would recommend James Agent
Hi Sheena, Thank you for the great feedback. It was a pleasure working with you, and we wish you all the very best for the future! Best wishes Donald & Adam
5/5
FacebookFirst class service. Always on hand with professional and new age approach. Sold within a week. Go nowhere else Agent is the best estate agent on the Borders by far.Always athand to help and update you through the purchase process 1st class service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
James Agent's Buccleuch Street office has 90 reviews across three platforms: 27 on Google, 9 on Facebook, 54 on Trustpilot.
James Agent Melrose is rated 4.8 out of 5 across all 90 reviews, and 4.6 out of 5 on Google from 27 reviews.
James Agent Melrose, 1 The Wynd, Buccleuch Street, TD6 9LD.
