5/5
GoogleVery efficient and friendly service with good communication from Donald throughout. Good value sales package too. Would definitely recommend.
Trusted Agent profile · Buccleuch Street
James Agent Melrose reviews in Buccleuch Street
★★★★★
99 reviews across 3 platforms
1 The Wynd, Buccleuch Street, TD6 9LD
James Agent's office in Buccleuch Street, at 1 The Wynd, is rated 4.8 out of 5 across 99 reviews on three platforms, including 33 Google reviews rated 4.6.
Reviews
Every review we hold for the Buccleuch Street office, from every platform, shown as written. First names only.
Google1/5
GoogleI spoke to a female member of staff today, at 12.45 Sunday 12 February, who was rude and dismissive. An expected phone call was not received. I have found this most off-putting. Your website says that is open when it is out from
5/5
TrustpilotExcellent service from Donald and…
Excellent service from Donald and James. Very communicative, efficient and reliable. Would highly recommend
5/5
GoogleJames Agent, Real Estate Agents, sold my property within days thanks to their walk round video, great pics an informative property details. Nothing was too much trouble and constantly kept me up-to-date re: viewings etc. Great Estate Agents. 1st Class Customer Care. Highly recommend their services 👌
5/5
TrustpilotJames Agent made selling easy
James Agent made selling easy. Always kept in contact and went out of there way to help when problems arised. Very happy. House sold quickly and advice was crucial. Thanks
5/5
TrustpilotThank you 😊
We’ve had a great experience selling our home through James Agent. Stress free from start to finish and always someone at the end of the phone to answer our questions. Thanks!
5/5
GoogleBrilliant service, would highly recommend to anyone selling or buying
5/5
TrustpilotI have just sold my house through Adam…
I have just sold my house through Adam and I cannot recommend him enough. First class service at a very competitive price.
Agent replied · 5 July 2023
Thank you Geoff for the very positive feedback! We very much enjoyed working with you. All the best with your move and please keep in touch!
1/5
GooglePoor telephone receptionist, no reply to an email. Would not recommend
Agent replied · 4 June 2023
Hi Judith, Thank you for your feedback. We are sorry to see you have had a bad experience. We have checked our records and can confirm that an email was sent to you on the 25th January (on the same day as your enquiry) providing you with a response in relation to your query. We have checked our phone records and cannot see a phone call from you? Perhaps you can call us again on 01896 808 777 so we can discuss this in more detail? Kind regards Adam James (Director)
5/5
TrustpilotFantastic professional
Fantastic professional, efficient and friendly service. Adam found a buyer for my house straight away and secured a good offer. Would highly recommend James Agent
5/5
TrustpilotExcellent service throughout the whole…
Excellent service throughout the whole process.Online feedback from the viewings was very useful.Highly recommended.
Agent replied · 5 July 2023
Thank you Peter for your wonderful feedback, it was a real pleasure working with you both. Please pop into the office and say hello whenever you're passing by!
5/5
TrustpilotRequested EPC
Requested EPC. Turned up exactly on time. Very professional, courteous and fast. Will use again.
Agent replied · 5 July 2023
Hi Brian, Thank you for the positive feedback!If I can be of any further assistance to you in the future please do not hesitate to get in touch.RegardsAdam
5/5
TrustpilotExcellent service
Excellent service, very friendly team, would recommend James Agent
Agent replied · 5 July 2023
Hi Sheena, Thank you for the great feedback. It was a pleasure working with you, and we wish you all the very best for the future! Best wishes Donald & Adam
5/5
FacebookFirst class service. Always on hand with professional and new age approach. Sold within a week. Go nowhere else Agent is the best estate agent on the Borders by far.Always athand to help and update you through the purchase process 1st class service.
5/5
TrustpilotAbsolutely outstanding service
Absolutely outstanding service! Would highly recommend James Agent to anyone who is thinking of listing! Bespoke and tailored advice and completely professional from start to finish. I will definitely be a returning customer if I ever decide to sell again!!
5/5
GoogleExcellent personal service always had time and sound advice stress free
5/5
GoogleVery friendly, professional service. Put us at our ease but was able to answer all our queries. Left us to look around, which we liked .Wouldn't hesitate to recommend.
5/5
TrustpilotGreat service all round
Great communication, things were very straightforward, competitive pricing, and very competent and helpful agents. Would definitely recommend.
5/5
TrustpilotExcellent service
Excellent service, very professional and friendly. Answered any questions promptly and were very helpful.
5/5
GoogleWe viewed a house through James Agent and the whole experience was very professionally executed.
5/5
GooglePolite and professional and knew his job well. Thanks
2/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
