James Agent Melrose reviews

★★★★★ 5/5

Trustpilot

Adam recently helped us sell our house…

Adam recently helped us sell our house in Newtongrange. From the outset he was great. Bang on with his valuation of the property, something Purple Bricks were miles away from. I think he’s got a surveyor background which is really helpful when it comes to getting a realistic and accurate valuation. The whole package and one off fee is really attractive. We had been quoted over £2k more from other agencies for less services. The photos and description were excellent quality. Also the legal company he set us up with for the conveyancing we’re excellent. The sale was quite tricky due to the timings but he kept at it and after 6 weeks of being messed around and an offer being withdrawn 2 weeks into a 4 week move in date we eventually secured an excellent offer. I’d highly recommend Adam and his team if you’re selling your property. Great service at a very good price. Thanks again Adam and all the best. Craig & Sarah.

Craig · 12 February 2022

★★★★★ 5/5

Trustpilot

Adam and Donald were great

Adam and Donald were great. Always at the other end of the phone to answer any questions. Gave great advice. Made buying and selling very easy and smooth. Property was sold very quickly. The little package received after picking up the keys was a lovely touch. Would highly recommend them.

Rebecca · 9 February 2024

★★★★★ 5/5

Trustpilot

Thank you Adam for a excellent service

Thank you Adam for a excellent service, you absolutely took the headache out of selling our house and kept us informed throughout the entire process.Everything was managed extremely well and loved that we could contact you at any time.A very efficient and friendly service.

Joanna · 28 June 2021

★★★★★ 5/5

Trustpilot

Excellent Company - Highly Recommended

Adam was very friendly and easy to communicate with, but extremely professional in his approach. He had an excellent knowledge of the market and the selling package he put together for our property was excellent. We would not hesitate in recommending James Agent if you are considering having your house valued or wish to sell. Without doubt James Agent were the best estate agent we have used over 40 years of house sales.

Mick · 18 June 2021

★★★★★ 5/5

Trustpilot

Great experience from start to finish

Great experience from start to finish. Adam and Donald were always available to provide updates and answer any questions. The house sold very quickly and I think that had a lot to do with their friendly and professional approach. The marketing, via photos and video was excellent. Would definitely recommend.

Gillian · 9 November 2023

★★★★★ 5/5

Google

Excellent service from start to finish. Adam and Donald were always available to provide updates and answer any questions. The house sold very quickly and I think that had a lot to do with their friendly and professional approach. Would definitely recommend.

Gillian · 25 March 2024

★★★★★ 5/5

Facebook

Adam and Donald were a delight to work with. They were very professional, conscientious, approachable and friendly. We would most definitely recommend them.

Susan · 23 December 2024

★★★★★ 5/5

Google

We sold a long standing and much loved family home through James Agent and they were fantastic. Adam and colleagues were such great sources of expertise and support - I felt really looked after throughout the whole process and couldn’t recommend them more highly.

Alison · 29 October 2025

★★★★★ 5/5

Trustpilot

Donald offered an exceedingly…

Donald offered an exceedingly personable service from start to finish. He went above and beyond to facilitate a quick market listing for us and was always in the end of the phone or text throughout the whole process. Friendly, reliable, flexible and committed to our needs! Would highly recommend Donald and James Agent to anyone looking to seek.

Fiona · 19 July 2022

★★★★★ 5/5

Google

Excellent service from start to finish. Adam and Donald were always available and kept us informed throughout the process of selling our flat. James Agent is definitely a service we will recommend to family and friends.

Pauline · 29 March 2024

★★★★★ 5/5

Google

Donald and the team at James Agent made everything very easy when selling my property. Professional, helpful and efficient throughout the whole process. I would not hesitate to recommend them or use them in the future.

A · 25 March 2024

★★★★★ 5/5

Google

Very professional service from start to finish. My house was sold within a couple of days. Fabulous photos and editorial. Adam was fabulous with communication and kept me up to date without. Cannot recommend enough.

Loobysinclair · 25 March 2024

★★★★★ 5/5

Google

James Agent and specifically Donald made what can be a very stressful process very easy. Very helpful. I was kept up to date as the process of selling my mothers house went forward. ManyThanks

Woodpecker · 29 March 2024

★★★★★ 5/5

Trustpilot

selling my house

Donald and Adam were brilliant kept me well informed and gave me a great app so to keep track of my journey in selling my house even when I got grumpy they cheered me up I would definitely recommend James Agent to anyone BIG thanks guys Bob

Robert · 22 March 2023

★★★★★ 5/5

Trustpilot

Best estate agent in the borders

From the start Adam was upfront and honest fees were reasonable and the communication was great. He went above and beyond and helped us collect final meter readings which saved us a 3 hour round trip. Would recommend as the only agent to use in the borders.

Claire · 1 October 2022

★★★★★ 5/5

Google

We were very impressed with the friendly and efficient service we received recently in selling our house. The fees were at the lower end of the spectrum, but with no loss of professionalism. Highly recommended.

Peter · 29 September 2025

★★★★★ 5/5

Facebook

Donald and Adam did a fabulous job with the marketing of our house. In less than a week on the market, we had secured a very generous offer for our property. Excellent service - would highly recommend James Agent to anyone looking to sell their property.

Elaine · 3 October 2023

★★★★★ 5/5

Trustpilot

Excellent service and marketing

Great initial meeting with fixed costs clearly laid out. We were always kept updated throughout the marketing process, including feedback from viewers. They also recommended a local solicitor to deal with the legal conveyancing who was equally as good throughout. We would definitely use Adam and Donald at James Agent again.

Customer · 20 December 2024

★★★★★ 5/5

Google

Straightforward process to sell my property through James Agent. Fixed price costing structure made it easy to know how much it would cost. The process of selling was all handled by James Agent and was really smooth from start to finish.

Jim · 29 December 2024

★★★★★ 5/5

Trustpilot

Donald and the team at James Agent made…

Donald and the team at James Agent made everything very easy when selling my property.

Alex · 8 November 2023

★★★★★ 5/5

Trustpilot

We were both delighted with the service…

We were both delighted with the service we received from Donald. He was always helpful and provided a first class service during the sale of our house. Always on hand with advice and assistance, nothing was too much trouble. We'd have no hesitation in recommending.

MR · 5 May 2022

★★★★★ 5/5

Trustpilot

Highly recommend Donald from James…

Highly recommend Donald from James Agent. He was friendly, approachable and was always available at the end of the phone to answer any questions.

Lana · 22 August 2022

★★★★★ 5/5

Google

Excellent company to deal with. Adam sold my house in East Lothian within days of it going on the market. Fantastic video and photos taken of the property. The whole process was seamless. It's clear to see why so many of the houses in the Borders are sold by James Agent.

Rebecca · 25 March 2024

★★★★★ 5/5

Google

Very efficient and friendly service from this great estate agents, I would not hesitate to use them in the future, the sale of the house went through quickly and without any problems. Thank you! James Agent.

Sonya · 29 November 2024