Every review we hold for the Brundall office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJust exchanged contracts today and moving Monday. Great service all around I can’t remember all of there names but thank you to all especially Robert and all the team. And also Sarah short and the aftercare team for keeping us up to date and making this move as smooth as possible. Many thanks to all
Rhys · 22 June 2025
Agent replied · 22 May 2026
Thank you for your review - we welcome all comments and one of our team will be in touch to discuss these further.
★★★★★ 1/5
TrustpilotDon’t want to sell house anymore but they advertise it anyway!
We told Starkings & Watson in writing that we had decided not to sell our house and asked them to remove the adverts. They declined, and said the property would stay advertised until our notice period ended a fortnight later.
We also made clear we would not be accepting any viewings or offers, as we no longer want to sell our home, and the adverts stayed up regardless.
In my view, advertising a property as for sale when the seller has confirmed in writing that it is not misleads the public, and I don't think a seller should have to argue to get their own home taken off the market. Disappointing way to treat someone at the end of an instruction.
Would not recommend.
Mrs · 16 September 2026
★★★★★ 5/5
GoogleStarkings & Watson Brundall office, and specifically Sarah Short, provided an exceptionally good and efficient service. They were quick to respond to any communications and diligently worked to ensure any matters were addressed between the parties involved. I fully recommend them. Thank you to Sarah and the team!
Tony · 22 August 2025
Agent replied · 22 May 2026
Thank you for your feedback. We are sorry to hear about your experience and appreciate the opportunity to address any issues. Our team aims to deliver exceptional service, and we apologise if we missed the mark this time. One of our senior … More
★★★★★ 5/5
GoogleSo helpful from sale to purchase! Chris was fantastic when he first came to value our house, Sam was brilliant through the whole selling part booking in viewings etc. Shining star is Sarah wow what a true professional, we had a horrific …
Will · 8 October 2025
Agent replied · 10 November 2024
Thank you for taking the time to leave us a review. At Starkings & Watson, we pride ourselves on providing a personalised service and are pleased to hear that you appreciated this aspect of our work. Our team is delighted that your … More
★★★★★ 5/5
GoogleFrom the first viewing of our property to completion S and W were first class and I would recommend to anybody. We were shown around initially by.... Can't remember her name... Who made the process easy and she answered all our questions. …
Paul · 8 October 2025
Agent replied · 9 December 2024
Thank you for taking the time to share your experience with Starkings & Watson Hybrid Estate Agents. I’m delighted to hear that you appreciated our personalised service and our dedication to ensuring each client feels valued and … More
★★★★★ 5/5
GoogleI’d like to thank the team at Brundall offices for managing to sell my home. I wasn’t hopeful it would sell with its location and works required but they secured nearly full asking price. I’d like to acknowledge in particular Sam and …
Amanda · 8 October 2025
Agent replied · 9 December 2024
Thank you for taking the time to leave a review. We are truly delighted to hear you appreciated the personalised service and felt like a valued member of the Starkings & Watson family. It’s our pleasure to provide exceptional service and … More
★★★★★ 5/5
GoogleHaving successfully moved into Brundall , we have experienced and thoroughly appreciated the professionalism and expertise of the whole team at the Brundall office. In the latter part of the process , Sarah S has been hugely influential in securing the transaction for which we are extremely grateful. Thanks again to all!!
Iain · 10 August 2026
Agent replied · 10 August 2026
Dear Iain,
Thank you so much for your wonderful 5-star review! 🌟 We're thrilled to hear that you had a great experience with our Brundall team. Your kind words about Sarah S mean a lot to us; she truly is a star in helping our clients secure their dream homes! 🏡✨
We're grateful for your trust in Starkings & Watson, and we’re here to assist you anytime you need us in the future. Don’t hesitate to reach out if you have any questions or need support!
Thanks again, and enjoy your new home in Brundall!
Best wishes,
The Starkings & Watson Team
#CustomerSatisfaction #Brundall
★★★★★ 5/5
TrustpilotI have never used Starkings & Watson…
I have never used Starkings & Watson before, but was very impressed with the service that we received when buying our home.
Janet Riches kept us in the loop on a weekly basis and on the couple of occasions I spoke to her, I couldn’t fault her.
Caroline · 22 May 2026
★★★★★ 5/5
TrustpilotExcellent service.
Excellent service from the whole team in the Poringland Office, from when we made initial contact with Carl who was very efficient, Chris who did the valuation and managed the sale, Jamie who secured the sale within 24 hours of when the previous buyer pulled out and Harry who was very helpful and did a lot of the viewings. We were selling the property for an elderly relative and were kept informed throughout the process. We will definitely use Starkings & Watson when we move ourselves. "Thank you to the whole team".
Anne.
Anne · 26 August 2026
★★★★★ 5/5
TrustpilotGreat professional service!
My recent property sale, facilitated by Starkings and Watson in the Brundall office, was completed very professionally . Every detail of the process was expressed clearly. The communication and access to the team was great. All the team that I had dealings with at the office did a great and professional job throughout the process. A special shout out to my sales progressor, Sarah Short, for taking the helm and getting me over the final hurdle(s). I believe that a fair amount of liaising behind the scenes was required. Her communication, professionalism and accessibility were always first class. I would have no hesitation in recommending the Brundall branch of Starking and Watson.
Mr · 25 August 2026
★★★★★ 5/5
GoogleOur sale went through the Brundall office. Karen was a star through the whole process, as was Sam, Janet and the whole team at Starkings & Watson.
Everything was handled in a very professional and friendly manner. It was …
John · 8 October 2025
Agent replied · 22 May 2026
Thank you for your review - we welcome all comments and one of our team will be in touch to discuss these further.
★★★★★ 5/5
GoogleWould highly recommend Starkins and Watson. I bought through them, Sam in the office was very prompt in arranging viewing and putting forward my offer, even though her shift had finished, with a confirmed agreement of sale that evening. …
Victoria · 8 October 2025
Agent replied · 22 May 2026
Thank you for your review - we welcome all comments and one of our team will be in touch to discuss these further.
★★★★★ 5/5
GoogleVery happy with the service especially the communication. Many thanks to Jackie who dealt with my case the most. Would definitely recommend.
Robert · 15 March 2026
Agent replied · 15 April 2026
Hi Robert! 😊
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you were very happy with our service, especially regarding communication. It’s fantastic to know that Jackie made a positive impact on your experience, she truly goes above and beyond for our clients! 🙌 Your recommendation means the world to us, and it motivates our team to keep delivering exceptional service.
If you ever need assistance again or have any questions, don’t hesitate to reach out. We’re here for you! Looking forward to helping you again in the future.
Warm regards,
The Starkings & Watson Team 🌟
★★★★★ 5/5
TrustpilotRosie has been fantastic throughout our…
Rosie has been fantastic throughout our sale/buying process. Even with a few bumps in the road, she was always positive and happy to help. Thank you.
Georgina · 29 September 2026
★★★★★ 5/5
TrustpilotI would like to say an enormous thank…
I would like to say an enormous thank you to the staff at Starkings and Watson for all the help and support they have given us on what has been a very turbulent journey.
The following people have gone above and beyond keeping us informed every step of the way so a big thank you to: Harry who started us off on our journey with the valuation.
Max, Charlotte and Daniel for their tireless excellent work to promote our bungalow never giving up on us supporting us through the journey.
Pete the office manager who has been very helpful and supportive, keeping us updated as we progressed.
Then finally to Rosie who has been absolutely wonderful a real tower of strength on what has been a rollercoaster ride but through sheer determination has finally got us to the finish line.
A big heartfelt thanks to you all.
MRS · 20 August 2026
★★★★★ 5/5
GoogleBrilliant service, Sam and her team are great to deal with, lovely people and a great experience from start to finish, I have sold two properties with Starking and Watson and I can’t fault them! Will definitely use them again and continue to recommend others to use them! Thank you again
Sasha · 2 June 2025
Agent replied · 23 October 2024
Thank you for your review, we really appreciate it, especially from a repeat client! Anything we can do in the future, please do let us know. Best wishes.
★★★★★ 5/5
GoogleWe recently purchased our property via Starkings & Watson and would definitely recommend them. The whole team were really helpful, calls were returned promptly and they were a pleasure to deal with. Thanks to James for showing us properties, Robert for negotiating the sale and Sarah for chasing things along to completion.
Carole · 22 May 2025
Agent replied · 9 December 2024
To successfully craft a response, I'll need the specific details from the review left by the customer, such as the content of their comment. Could you please share the review with me?
★★★★★ 5/5
GoogleI can't recommend Starkings and Watson enough for selling our home. Karen, Sam and Rob did a tremendous effort getting the property sold and Sarah was amazing with the sales progression. I received prompt updates, was kept informed throughout and know the team had our best interests at heart. Thank you everyone.
Emma · 22 May 2025
Agent replied · 22 May 2026
Thank you for your review - we welcome all comments and one of our team will be in touch to discuss these further.
★★★★★ 5/5
TrustpilotWe sold and bought with S&W and they…
We sold and bought with S&W and they were fantastic. Rosie, Janet, and Caroline were communicative, dedicated and professional, handling all challenges with grace and perseverance. We have recommended to friends and family who have had similarly positive experiences. Can definitely recommend!
Lucy · 7 June 2026
★★★★★ 5/5
GoogleService provided throughout was exemplary, from valuation, marketing and viewings (thank you James, Karen and Robert!) all the way through to exchange and completion (thanks for getting us over the line Sarah and Tracey). Special thanks to …
Milton · 8 October 2025
Agent replied · 22 May 2026
Thank you for taking the time to share your experience. Your kind words about our attentive service and the dedication of our team truly warm our hearts. At Starkings & Watson, we pride ourselves on providing a highly personalised service … More
★★★★★ 5/5
TrustpilotBrilliant service from start to finish.
Brilliant service from start to finish.
Harry is a lovely polite and friendly man.
Janet was brilliant keeping me updated.
Stephen was lovely on showing people round
Wouldn’t hesitate to recommend you all 14to my friends.
Thanks all
Angela craske
ANGELA · 16 June 2026
★★★★★ 5/5
TrustpilotThe best agents in Norfolk!
My selling process was so long and I never once felt that S&W took their foot off the pedal. Kerri gave good sensible advice throughout and once I was passed to the Sales Progression Team all my contact was with Janet. I have sold 3 houses and I dont remember another estate agency offering me the service I had with Janet. She was calm, understanding very pleasant to deal with I must also mention Chris who updated me and steered me through the final week prior to exchange which was probably the most anxious for me.
The professionalism from the team was outstanding and I can honestly say if I was remaining in Norfolk I would never use a agent other than them to sell my property. I have highly recommended them to friends; it was the best decision I made in choosing them and sticking with them throughout the process.
Siobhan · 10 August 2026
★★★★★ 5/5
TrustpilotRuby at the Bungay office
We would like to take a moment to say how helpful and patient Ruby Harris is at the Bungay office, she was informative of the area at the viewing and very kind and professional.
Jodie · 23 July 2026
★★★★★ 4/5
GoogleRecently sold my house with Starkings and Watson, the customer service they provide is on point and their communication was much stronger compared to another estate agent I used. Karen was excellent at communicating updates, handling …
Stefan · 8 October 2025
Agent replied · 22 May 2026
Thank you for sharing your thoughts in your review. At Starkings & Watson Hybrid Estate Agents, we pride ourselves on providing a personalised and attentive service, so we're pleased to hear you appreciated this aspect. It's wonderful to … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.