Every review we hold for the Brundall office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe had a good experience with buying…
We had a good experience with buying our first home with through Starkings. Martin from Bungay was friendly and approachable when viewing potential homes - informative where possible and willingly open to find the answers. Further down the chain we ended up working with Will from Diss. Will kept us up to-date with our progress weekly and more so if required - email and phone calls. Everyone in the Bungay office were lovely and welcoming when we popped in.
Gail · 23 February 2026
★★★★★ 5/5
TrustpilotHarry was sent to our Property to value…
Harry was sent to our Property to value & offer guidance on selling I found him to be very friendly & accommodating. Liz Hammond dealt with the sale again very professional kept us updated on our sale & a joy to talk to. Leon.
Leon · 6 March 2026
Agent replied · 4 October 2026
Thank you for taking the time to leave such a kind review, Leon.
It’s great to hear that Harry was able to offer helpful guidance when visiting your property and that you found him friendly and accommodating. First impressions and honest advice at the valuation stage are so important when starting the selling journey.
I’m also really pleased that Liz looked after you so well during the sale. Keeping clients informed and making the process as smooth as possible is exactly what we aim for, so it’s lovely to hear she was a joy to deal with.
I’ll be sure to pass your kind comments on to both Harry and Liz, they’ll really appreciate it.
Best wishes,
Chris
Starkings & Watson
★★★★★ 5/5
TrustpilotAbsolutely fantastic experience !
Absolutely fantastic experience in assisting us with a purchase of our new bungalow. Special mention to Sarah.Short who kept me informed and assisted in the process throughout. Sarah called me on a weekly basis with updates (more often than my estate agent when selling my current property) would 100% recommend?!
Janice · 10 September 2026
★★★★★ 5/5
TrustpilotSmooth house sale
This is the second time we have used Starkings & Watson and would highly recommend them.
From the beginning of our sale they have been friendly and efficient. Excellent photos and video. Izzy was always very helpful when we had cause to contact the office.
During the final stages when nearing exchange Janet was completely on the case, chasing everyone in the chain and keeping us informed.
Julie · 9 May 2026
★★★★★ 4/5
TrustpilotI bought my first house through S&W
I bought my first house through S&W. They were very knowledgeable, explained things clearly and I always felt like I had support throughout the process. The team have a really lovely, friendly approach. Especially Janet Riches who was apart of the sales progression team. I would recommend to anyone!
Arieta · 15 August 2026
★★★★★ 5/5
TrustpilotBrilliant
Starkings and Watson have been brilliant right from the start, considering I was the buyer and not the seller I was surprised at how much they kept me informed throughout the whole process. Both Caroline and Chris were easy to talk to and responded quickly.
Wedge · 10 September 2026
★★★★★ 5/5
TrustpilotSam Keyes has shown me around 2…
Sam Keyes has shown me around 2 properties, she made feel so comfortable and very relaxed on the two occasions. She didn't rush me like many others. She answered all my questions / concerns very professionally. It felt like we've known each other for years. Excellent estate agent 👌. Thank you Sam.
Peace Derby. 😊
Mrs · 24 June 2026
★★★★★ 4/5
TrustpilotHelp with Difficult Landlords
We had a very difficult end to the tenancy with a landlord who was trying to money grab from the deposit. The estate agent, particularly Sophie, was amazing at being impartial but giving really good advice and pushing for a fair resolution. In the end they had our deposit returned in full and didn't need to go to the DPS because of Starkings reasoning with the landlord.
Sometimes it's hard to get through to people on the phone as all of the phone numbers take you to a central hub, but Sophie was always there on email. If everyone was able to be like her at Starkings it would definitely be a 5* review.
Eleanor · 1 December 2025
★★★★★ 5/5
TrustpilotPositive experience Bungay
We had a very positive experience buying a property in Bungay.
Liz was excellent, communicated well and always helpful.
Sarah from sales progression kept us in really good contact and made sure things moved along. They both made the process as easy as possible. Thank you!
Jenny · 20 August 2026
★★★★★ 5/5
TrustpilotA Fast and Smooth Sale
As the purchaser Starkings & Watson have been easy and efficient to deal with. Zack was patient during our viewings and Caroline provided informed weekly updates so I never had to chase for information. They also provided a list of recommended solicitors which helped me progress with the sale.
FS · 31 July 2026
★★★★★ 5/5
GoogleAll the staff at Starkings and Watson Brundall are professional and friendly. I think it took teamwork to get our purchase over the line but special thanks to Tracey and Ana for all their help when it got rather stressful towards the end! I …
Linda · 16 December 2025
Agent replied · 8 May 2026
Hi Linda! 🌟 Thank you so much for your wonderful 5-star review! We truly appreciate your kind words about our team at Starkings & Watson Brundall. It’s fantastic to hear that you felt valued and that our teamwork made a difference during … More
★★★★★ 5/5
TrustpilotFantastic team
Rosie, Peter and Daniel were amazing. Chris came and valued the property and the team kept me informed every step of the way especially Rosie who called me every week with a progress report. Truly a pleasure to deal with and I cannot recommend the company high enough. 👍🏼
Rio · 22 July 2026
★★★★★ 5/5
GoogleI had a very positive experience with this estate agent during the sale of our parents’ home. As this was my first time going through the process, their team was incredibly patient, supportive, and always willing to explain things clearly.
Given the sensitive circumstances, they approached everything with genuine kindness and empathy. They understood that this wasn’t just a sale, but a home full of memories, and treated it with the respect it deserved.
Sam and Sarah in particular went above and beyond, keeping me informed at every stage, offering helpful advice (including around probate), and providing a truly personal touch throughout.
I would highly recommend their services to anyone looking for a professional, compassionate, and supportive estate agent.
Claire · 1 April 2026
Agent replied · 15 April 2026
Hi Claire! 🌟 Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had such a positive experience with us during the sale of your parents’ home. We truly understand how important this process can be, and it warms our hearts to know that our team, especially Sam and Sarah, could provide the patience and support you needed. 😊 Your kind words about their empathy and dedication mean a lot to us, and we’ll be sure to pass on your compliments! If you ever need assistance in the future or have friends looking for an estate agent, don’t hesitate to reach out. We're here to help! 🏡 Thank you again!
★★★★★ 5/5
GoogleJust wanted to say a massive thank you to Janet Riches, Sam Homer and Sarah Short who have been excellent with our sale and purchase. Also a special shout out to Janet who has been super human in her ability to get the chain over the line. The best estate agents I have ever worked with and we have moved home 7 times now.
Stewart · 22 May 2025
Agent replied · 22 May 2026
Thank you for your review - we welcome all comments and one of our team will be in touch to discuss these further.
★★★★★ 5/5
GoogleThe whole process of viewing, offering & buying our second home with Starkings and Watson was absolutely brilliant! James was great at our first viewing, Sam is an absolutely amazing estate agent and was so helpful during the offering …
Molly · 16 January 2026
Agent replied · 15 April 2026
Hi Molly! 😊 Thank you so much for your glowing 5-star review! We're thrilled to hear that your experience with Starkings & Watson was brilliant from start to finish. It’s great to know that you felt supported by James during your viewing … More
★★★★★ 5/5
TrustpilotSuccessful sale
All the staff have been very professional and helpful both when valuing and marketing the property and showing potential buyers round. I would like to say a particular thank you to Janet Riches for all her hard work to progress the sale in what were difficult circumstances. Thank you to everyone at Starkings & Watson.
Susan · 27 May 2026
★★★★★ 5/5
GoogleThe main reason for my review is not the initial sales process as such, but more the progression side from Sarah. We have had a challenging and frustrating conveyancing process but Sarah was great at chasing people and trying to get answers and keep things moving along. Top work, thank you
Ross · 22 September 2025
Agent replied · 22 May 2026
Hi Ross - great to see the sales team were able to achieve 100% of the sale price and so quickly! Sarah is an amazing asset to our business and I am so glad she was able to assist. Best of luck with the move.
★★★★★ 5/5
GoogleWe recently bought our new home through starkings and Watson and it was a pleasure from start to finish. All the team were excellent and always on hand to help. Special mention to Sarah Short who is an absolute hero. She handled the sale …
Nick · 16 November 2025
Agent replied · 15 May 2026
Hi Nick! 👋 Thank you so much for your glowing 5-star review! We're thrilled to hear that your experience buying your new home with Starkings & Watson was nothing short of excellent. It's heartwarming to know that Sarah Short made such a … More
★★★★★ 5/5
TrustpilotThank you
Massive thank you to Millie, Janet and Rosie throughout the process of the getting a sale through Millie, and the progression team Janet and Rosie have both been amazing! Have used S&W previously and would always recommend to go through them when selling
Bonnie · 7 August 2026
★★★★★ 5/5
TrustpilotEveryone that we have spoken to and met…
Everyone that we have spoken to and met have been wonderful. Starting from the first visit by Sean for the valuation, so professional and knowledgeable about the local housing market, to the photos he brought with him of the property I had for sale. Ellie in the office to Carolyn that saw the sale through to its conclusion, and so many more, have been so incredibly supportive and informative. Phone calls emails all communication was excellent. It was a very emotional journey for me selling my mums home it was made much easier with the wonderful support of Starking and Watson staff.
Susan · 3 March 2026
Agent replied · 4 October 2026
Selling a family home can be a very emotional journey, and we’re truly honoured that you trusted us to help you through it. I’m really pleased to hear that Sean’s initial visit and knowledge of the local market gave you confidence from the start, and that Ellie, Carolyn and the wider team were able to support you throughout the sale.
Clear communication and genuine care are so important in moments like this, so it means a great deal to know the team helped make the process a little easier for you.
I’ll be sure to share your kind words with everyone involved. Thank you again for choosing Starkings & Watson, and we wish you all the very best for the future.
Best wishes,
Chris
★★★★★ 5/5
TrustpilotOur experience with Starkings & Watson…
Our experience with Starkings & Watson was excellent all round. Very friendly and professional staff. Special mention to Sam, Sarah and James from the Brundall office who all went over and above to secure our move. We would highly recommend them.
J · 13 August 2026
★★★★★ 5/5
GoogleHighly professional, Sarah kept us informed weekly as to progress of house sale thereby eliminating the ‘ what’s happening now’ feeling. James Informed us of viewings and managed them too. Very helpful and cheerful . Many thanks to the team . SLM .
Sarah · 15 November 2025
Agent replied · 15 May 2026
Hi Sarah! 🌟
Thank you so much for taking the time to leave us a fantastic 5-star review! … More
★★★★★ 5/5
TrustpilotOur experience of Starkings and Watson helpful, knowledgeable and reassuring
Our experience of Starkings and Watson has always been positive. Chris has gone above and beyond to get a sale moving in a previous move. This time the team have been helpful and considerate of the circumstances we needed to sell a property. The team kept us updated and Chris once again oversaw this sale as it came to its conclusion. The team always responded quickly to any queries and updated us as the sale progressed.Selling a property is always stressful and Starkings are always reassuring . Thank you
Karen · 7 October 2026
★★★★★ 5/5
TrustpilotSarah has been absolutely amazing…
Sarah has been absolutely amazing through the whole process from purchasing to completion and I really don’t think I can put in to words how amazing she is. Professional to the core, gets the job done and has so much empathy. Sarah has been my calm throughout this whole process and I can’t thank her enough. She’s an absolute credit to the company.
SARAH · 25 February 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
