Starkings & Watson Brundall reviews

★★★★★ 5/5

Trustpilot

Brilliant, friendly Team

The team were great. Extremely helpful in booking viewing for perspective purchases. Would always try to fit you in where they could. Stephen was great at showing us around, knowledge of the properties was excellent, never pushy, just left us get on with it but was there to answer any questions we had. When we did have an offer accepted, Millie was great at communicating ensure the process progressed in an efficient and timely manner. Unfortunately it didn’t work out this time but I would highly recommend this company both if you are selling and if you are buying. Many thanks for all your help and guidance.

MATTHEW · 14 May 2026

★★★★★ 5/5

Trustpilot

Thank you so much Rosie!

I cannot recommend Rosie at Starkings & Watson highly enough. She has supported me through every step of an incredibly challenging journey, showing unwavering empathy, kindness, and patience, at times feeling more like a much‑needed therapist than an estate agent. Her communication has been consistently clear, and her knowledge of the process is truly second to none. There is genuinely no one else I would have wanted by my side during this experience. Rosie has worked tirelessly to ensure my sale went through, and I am deeply grateful for her dedication and hard work. Thank you, Rosie, and thank you to the entire team at Starkings & Watson.

Sarah · 5 May 2026

★★★★★ 5/5

Trustpilot

Just wanted to say a big thankyou to…

Just wanted to say a big thankyou to the whole team, Jake was professional whilst showing me around my new home, allowing me to walk freely and answering all my questions. Coren and Steve in the after sales team were 5 stars, always on the ball, sorted out so many enquires, only wish my solicitor had the same work ethic. One very happy customer .

Darren · 18 August 2026

★★★★★ 5/5

Google

Starkings and Watson were brilliant during our recent house purchase. They kept us fully informed throughout the process and kept the sale moving along well. The team were friendly, professional and knowledgeable - particular thanks to Sam and Sarah. Would recommend Starkings and Watson to anyone looking to sell or buy.

Sarah · 1 April 2026

★★★★★ 5/5

Trustpilot

Excellent service

Have recently sold and bought with Starkings &Watson. We had a first rate service from start to finish. Chris suggested a valuation that we were happy with. Contract was explained and was very competitive. Professional photos and video was taken, the board put up and after several viewings we were sold within 2 weeks. Thanks to Max and Daniel for their help with the sale part. We were specific with the type of property and area we wanted to move to. We were then introduced to the wonderful Sam at the Brundall office. She worked tirelessly to find and secure us our dream property contacting us every few days to keep us informed. Unfortunately our sale then fell through when our buyer lost their sale, we were distraught but the sales team got back on the case and we were sold again within 2 weeks. It has been a really stressful few months with the ups and downs that come with moving and we thank the lovely Janet Riches along with Tracey and James in the after sales team for getting us over the line. We would strongly recommend Starkings & Watson to anyone.

Y · 18 April 2026

★★★★★ 5/5

Trustpilot

Fantastic experience - amazing after sales support

Rosie Turley was, quite simply, exceptional. We had a fairly long and at times rather wobbly chain, with the usual hiccups and a few extra for good measure, largely due to solicitor issues further down the line. At points, it genuinely felt like the whole thing might grind to a halt. Enter Rosie. She was on it like a bloodhound, and I mean that in the best possible way. Constantly, calmly, and persistently chasing every link in the chain, digging into issues, and unpicking problems that most of us did not even know existed. What really stood out was how she did all of this with professionalism and kindness, never pushy, always measured, but incredibly effective. Rosie made us feel like we were her only clients. She was approachable, responsive, and always at the end of an email or text, even later in the evening when most people would have switched off. That level of commitment does not go unnoticed. Beyond her efficiency, she brings a genuine emotional intelligence to her work. She understands that moving house is not just a transaction, it is stressful, personal, and at times overwhelming. Rosie clearly cares about her clients and takes real pride in seeing things through to a successful conclusion. I genuinely do not think our sale would have completed when it did, if at all, without her.

Spencer · 10 April 2026

★★★★★ 5/5

Google

The Starkings and Watson team at Brundall have been fantastic. From the initial enquiry, through photography, viewings, negotiations and sales progress the service has been friendly, professional and faultless. Sam, Ana and James co-ordinated and conducted the viewings, always treated our property well and made sure we had feedback after viewings. They advised on offers received and ensured we got the best price possible. Once the sale was agreed, Sarah took over and made sure the sale progressed steadily. She kept us updated regularly and kept me sane when I was stressed. I feel sure the process would have taken a little longer without her steady touch. I think it's unlikely we will move again (never say never) but if we do, Starkings and Watson will be our first port of call.

Rosemary · 1 August 2026

★★★★★ 5/5

Trustpilot

Rosie in Poringland

Rosie in Poringland made what is normally known as one of the most stressful things to have to go through, a whole lot less stressful . She kept in contact with updates for us the whole way through with a positive attitude, even with the hurdles we faced. She enabled us along with our great solicitor at EG Law to be completed in 2 months!

Emily · 23 July 2026

★★★★★ 5/5

Trustpilot

The whole process from start to finish was stress free…

The whole process from start to finish was excellent. Regular feedback from viewing and comments from members of the team; regular weekly phone calls informing me of the progress of the sale - and in the final 2 weeks Rosie Turley particularly chased solicitors very faithfully. I can fully recommend Starkins and Watson in every way.

Norman · 17 September 2026

★★★★★ 5/5

Trustpilot

Couldn’t recommend more

Starkings and Watson have been absolutely fabulous for me. Daniel was incredible in getting the best deal agreed for me. And Rosie was amazing at getting it over the line. She was relentless with both sets of solicitors for my sale and purchase and I felt relieved knowing she was there to keep it moving forward. I would highly recommend them for providing an excellent service at a time that can be extremely stressful.

Abbi · 13 May 2026

★★★★★ 5/5

Trustpilot

Cannot fault Starkings & Watsons

Cannot fault Starkings & Watsons, from start to finish they have been professional, informative and friendly. Chris was excellent at the valuation, Max, Charlotte and Daniel were always available to help, great at communicating and supporting with viewings. Even when our first buyer pulled out, they pulled out all the stops to reconnect the chain and did so successfully in only 6 days! Janet Riches is an absolute credit to the business, from the moment we reached the after sales team she was a super friendly voice, superb at keeping us all in the loop and was excited as us when we exchanged. Thank you to you all, you made the process a breeze.

Maddison · 25 March 2026

★★★★★ 5/5

Trustpilot

Excellent Experience with Starkings & Watson

Nothing but a positive experience buying my first home with Starkings & Watsons, from the initial viewings, all the way through to exchange the staff have been a pleasure to speak with. Notable mentions for Max & Daniel in the initial weeks, they were both knowledgeable, friendly and accommodating. A special mention to Janet, our case handler - she has been an absolute star and has been in constant communication with us throughout the whole process and quick to respond to any questions - really reassuring as first time buyers. Thank you all for your help throughout this process!

Rhona · 25 March 2026

★★★★★ 5/5

Trustpilot

Would like to recognise Danielle Malt…

Would like to recognise Danielle Malt and James Leftley for some very thorough and informative viewings. We've been on multiple viewings with different agents and it is refreshing to have EAs that actually know the information about the property and answers to our questions. Sometimes EAs take for granted the fact that in many cases, buyers are making life changing decisions based on 1 or 2 viewings of a property and it is essential they are able to provide clarity on anything potential buyers can't actually see or experience on the viewing. Both James and Danielle were really good at answering our questions, and it showed a real respect for our time and due diligence.

Leander · 25 March 2026

★★★★★ 4/5

Trustpilot

I have just exchanged contracts

I have just exchanged contracts, selling my house through Starkings and Watsons Estate Agents. Through the whole process they have been very supportive, keeping in touch with updates every step of the way. I would like to personally thank Sales Negotiator Janet Riches for her continuous work with keeping in touch via telephone and email and also for for giving steady advice when things became difficult with my buyer. I would recommed her service to anyone thinking of selling and would also recommend Starkings and Watsons as the main estate agent.

Art · 25 March 2026

★★★★★ 5/5

Trustpilot

Rosie Turley and the team were so good

Rosie Turley and the team were so good. Helpfull friendly, nothing was too much for them. Whenever I wanted to see a property they fitted us in very fast , no waiting a week like other estate agents. Rosie went above and beyond to get our sale through for us on time. We are so thankful for all your help. She is proactive and friendly. Well done team. Thank you so much.

Alison · 17 May 2026

★★★★★ 5/5

Trustpilot

Starkings & Watson No.1

Starkings & Watson have been outstanding throughout the process. From the beginning they went the extra mile and demonstrated exactly why they are regarded as a market leader in the area. Stephen, Sean and Millie were all fantastic to work with. They actively engaged with me to shape how the property was presented and how viewer interactions were handled, which made the whole process feel very collaborative and well thought through. The marketing was excellent, particularly the quality of the photography and the way the property was positioned in the listing. It really stood out. When you see the number of “Sold” boards Starkings & Watson have locally, it’s easy to understand why they are the number one agent in the area. Thoroughly recommended.

Matthew · 11 March 2026

★★★★★ 5/5

Trustpilot

Fantastic professional company

Fantastic professional company. Daniel was a great negotiator. Janet Riches went above and beyond to provide exceptional service, keeping everyone updated and pushing everything along, including our solicitor who unfortunately this time round has not performed. Janet is a great communicator, is patient and has kept us calm and reassured at each stage to completion. Will definitely use in the future and refer friends and family too, to use. THANK YOU SO MUCH! Also thank you for the lovely card and wooden new home plaque.

Lisa · 8 March 2026

★★★★★ 5/5

Google

These guys are absolutely amazing, and I would not hesitate in using them for any future sale / purchase. We were made to feel important from the first viewings & through to getting our offer accepted Sam Homer gave us regular updates. Once the sale went through Sarah Short then looked after us, again we got regular updates throughout the process. I would thoroughly recommend them, they are very approachable and professional throughout a stressful journey!

Liz · 28 July 2026

★★★★★ 5/5

Google

I recently sold a property through Starkings and Watson Brundall and was very impressed with their service. I dealt with Sarah the sales progressor mainly and she was always very helpful. Sam at the branch and the rest of the team were too. I really can't fault them! I would definitely use them again. Thanks team!

Michael · 15 December 2025

★★★★★ 5/5

Trustpilot

The whole team at the Brundall office…

The whole team at the Brundall office were great and in particular Sarah was particularly attentive and helpful following the sale of my property and ensured I was kept up to date with progress and any issues along the way. So thank you all for helping to make it a positive experience for me.

Customer · 27 August 2026

★★★★★ 5/5

Trustpilot

We had a good experience with buying…

We had a good experience with buying our first home with through Starkings. Martin from Bungay was friendly and approachable when viewing potential homes - informative where possible and willingly open to find the answers. Further down the chain we ended up working with Will from Diss. Will kept us up to-date with our progress weekly and more so if required - email and phone calls. Everyone in the Bungay office were lovely and welcoming when we popped in.

Gail · 23 February 2026

★★★★★ 5/5

Trustpilot

Absolutely fantastic experience !

Absolutely fantastic experience in assisting us with a purchase of our new bungalow. Special mention to Sarah.Short who kept me informed and assisted in the process throughout. Sarah called me on a weekly basis with updates (more often than my estate agent when selling my current property) would 100% recommend?!

Janice · 10 September 2026

★★★★★ 5/5

Trustpilot

Harry was sent to our Property to value…

Harry was sent to our Property to value & offer guidance on selling I found him to be very friendly & accommodating. Liz Hammond dealt with the sale again very professional kept us updated on our sale & a joy to talk to. Leon.

Leon · 6 March 2026

★★★★★ 5/5

Trustpilot

Smooth house sale

This is the second time we have used Starkings & Watson and would highly recommend them. From the beginning of our sale they have been friendly and efficient. Excellent photos and video. Izzy was always very helpful when we had cause to contact the office. During the final stages when nearing exchange Janet was completely on the case, chasing everyone in the chain and keeping us informed.

Julie · 9 May 2026