Burchell Edwards Eastwood reviews in Broxtowe

★★★★★ 5/5

Google

Lee was the second mortgage advisor that we spoke to and he instantly made a difference. We felt very informed and he answered all of our questions and went through everything with a fine tooth comb so we know where we stand. Could not recommend Lee enough, amazing guy!

Owen · 27 April 2024

★★★★★ 5/5

Google

We were fully supported by the whole team at Eastwood as it was very emotional selling my family home after a loss. They were patient and understanding as they guided us through a difficult process and were so compassionate. We are incredibly grateful

Sarah · 17 February 2026

★★★★★ 5/5

Google

Bryani the lettings manager handled everything start to finish. We completed in October and had our tenants in by November. Couldn’t have asked for better communication throughout making the process easy and enjoyable for our first BTL. Thank you also to all of her team who also supported in between.

Jessica · 17 December 2025

★★★★★ 5/5

Google

Excellent service!! Bryani was so helpful and made the whole process so smooth

Diane · 25 August 2025

★★★★★ 5/5

Trustpilot

Nikita was absolutely amazing

Nikita was absolutely amazing from start to finish. She really did go above and beyond and nothing was ever to much. She was extremely helpful and knowledgeable, always got back to us when she said she would. She also is such a lovely girl, professional and friendly. I would highly recommend Nikita, she was an absolute delight to deal with. It really made the process stress free knowing I had someone reliable helping me. Would highly recommend Nikita. Could not fault in any way.

Miss · 9 April 2024

★★★★★ 5/5

Google

Hi just wanted to say a massive thank you to Jess and Lexi for all there help and support when buying our house . I would recommend you guys any day , at times i found the whole process stressful and when ever i phoned i was always give a kind and caring response from both of them , they are a credit to your branch , so just had to say thank you :0) Kind Regards Janine Thornton .

Janine · 25 October 2020

★★★★★ 5/5

Google

We would like to thank Liam for the fantastic service we had, all the stress of applying for a mortgage was taken away as he did everything for us, he was all ways there when ever we had any questions or problems even if we had any questions that was not morgetge related he was able to get us answers or point us in the right direction, as first time buyers buying a property is very nerve racking and he basically held our hand from start to finish, I recommend him very highly. Thank you so much.PositiveResponsiveness, Quality, Professionalism

James · 25 October 2020

★★★★★ 5/5

Google

Our experience with Burchell Edwards couldn’t have been any better thanks to Ella! Ella was very easy to talk to, understanding, answered any questions we needed, instant responses and updates. Ella made us feel at ease and made the experience very quick and stress free. We couldn’t have asked for a better estate agent she’s a delight! Thank you so much Ella

Ashleigh · 23 January 2025

★★★★★ 1/5

Trustpilot

Totally incompetent branch Castle Brom

Totally incompetent branch Castle Brom, would not recommend this company. They have no idea about selling properties everything is guess work incorrect house description no apology just send me what needs amending ? Really isn’t that there job ? Rude when you tell them they have input incorrect information. Not worth the stress go elsewhere.

DAWN · 30 June 2026

★★★★★ 4/5

Google

Good service but you have to chase things up and even though I told them numerous times I work nights and not to contact till after 1pm they still did, then get emails after the move pushing for 5 stars

Chris · 17 February 2026

★★★★★ 5/5

Google

Bryani Russell-Hart at the Eastwood branch was incredibly helpful at every step of the way in finding a suitable tenant for my property. She was very professional and gave me regular updates with helpful feedback, throughout the search process.

Julie · 17 February 2026

★★★★★ 5/5

Google

We've had a very positive experience with Burchwell Edwards, espesially Bryani Russell-Hart, helping us find a lovely, safe home to relocate too. Bryani answered all our questions and was on hand to explain the process when needed. I would be very happy to work with Bryani and Burchell Edwards again.

Hayley · 11 October 2025

★★★★★ 5/5

Google

Superb experience renting my new home through Burchell Edward's. Bryani was terrific. She arranged a viewing within an hour and kept me informed and relaxed through the entire process. I would 100% recommend her to anybody looking to find a new home.

Paul · 13 July 2025

★★★★★ 5/5

Google

Ella Green's support throughout the entire process of renting our new home has been truly outstanding. From our first interaction, she was incredibly friendly and professional, with clear and consistent communication, as well as being really responsive to my calls and emails. We are delighted with our new home and couldn't have asked for a better experience with Burchell Edwards. Thank you once again for all your hard work and for going above and beyond to ensure everything went smoothly!

Amy · 24 September 2024

★★★★★ 4/5

Google

Lexie and her team proved a good customer service throughout the whole process as well as Lexie's support and communication towards the end of the transaction was much appreciated to get us over the line.

Dilip · 26 July 2024

★★★★★ 1/5

Trustpilot

Avoid them with all costs.

Avoid them with all costs.As a landlord I can say they are the worst agency. Would never use them again.I gave them 2 flats for rental. Had problems with both of them, both times.They only know how to take off your money but will not take care of your property.One of the flats had all bathroom tiles broken, had to change half of the kitchen that was brand new before giving them the flat.Did not even received the deposit.. They said (there is nothing we can do as we forgot to take dated photos before renting the flat).So.. after puting it together.. I paid more for fixings then I reiceived from rent.. Really bad customer service. Even made a complaint few months ago.. and nobody answered or called me back regarding it.

Bogdan · 6 November 2023

★★★★★ 5/5

Google

Ella Green's support throughout the entire process of renting our new home has been truly outstanding. From our first interaction, she was incredibly friendly and professional, with clear and consistent communication, as well as being really responsive to my calls and emails. We are delighted with our new home and couldn't have asked for a better experience with Burchell Edwards. Thank you once again for all your hard work and for going above and beyond to ensure everything went smoothly!

Amy · 11 September 2024

★★★★★ 5/5

Google

Massive thanks to lexie , Tyler & the team for making the sale a stress free experience,, always at the end of the phone when I needed them & more than happy to help when I popped into branch, really professional service highly recommended Thanks again Ray 👌🏾

R · 25 October 2023

★★★★★ 5/5

Google

Thanks you so much to Lianne and Tyler for all you hard work in selling our late relatives property for us. (Thanks to to Lexi for your valuation). We cannot fault your service, especially this last week - when the buyer decided they wanted to complete the sale very quickly. Lianne and Tyler kept us informed all the was through the process and were particularly helpful as the property for sale was in not in the town we live in. I would highly recommend using Burchell Edwards Estate Agents Eastwood.

Mandy · 25 October 2023

★★★★★ 5/5

Google

Both Phoebe and Bryani have been super helpful and continue to be during our move, they have both made the transition super easy and stress free. Any issues they are quick to sort out could not thank them enough

Joni · 17 December 2025

★★★★★ 1/5

Trustpilot

My experience with Burchell Edwards'… Appalling and unprofessional

My experience with Burchell Edwards' fully managed service has been nothing short of appalling. What should have been a straightforward property management service became a constant cycle of mistakes, poor communication and repeated incompetence that consumed countless hours of my time.

M · 30 July 2026

★★★★★ 5/5

Trustpilot

To Jason Smith

To,Jason SmithMortage Service ManagerBurchell EdwardsI wanted to take a moment to express my deepest appreciation for the outstanding services you provided in arranging my mortgage. From the very beginning, you demonstrated an exceptional level of knowledge, professionalism, and dedication that truly set you apart.Your expertise in the mortgage industry was evident in every step of the process. You took the time to understand my financial situation, goals, and preferences, ensuring that you found the perfect mortgage solution for me. Your ability to navigate through the complex world of mortgage options and explain them to me in a clear and concise manner was truly commendable.I was particularly impressed with your attention to detail and the level of personalized service you offered. You went above and beyond to secure the most favorable terms and rates for my mortgage, working tirelessly to ensure that every aspect of the transaction was handled seamlessly. Your prompt responses, open communication, and willingness to address any concerns or questions I had made me feel confident and supported throughout the entire process.Thanks to your exceptional efforts, I am now a proud homeowner, and I couldn't be happier with the outcome. Your commitment to excellence and your genuine desire to help your clients achieve their dreams is truly commendable. I will not hesitate to recommend your services to anyone in need of a mortgage broker.Once again, thank you for your outstanding work and for making the mortgage process a smooth and stress-free experience. You have truly exceeded my expectations, and I am grateful for your professionalism, expertise, and unwavering dedication to your clients.Warmest regards,Dr. J.Qurashi

Jahanzeeb · 19 July 2023

★★★★★ 5/5

Google

Holly is absolutely fantastic at what she does. I came to her after using another agent who was nothing but issues and Holly got me more rent per month, a smooth and problem free move in, a great tenant and I was kept in the loop at all times and I cannot recommend her service highly enough. Goes above and beyond for her clients and deserves much more than 5 stars! Thank you Holly and Grace!!

Jemma · 25 October 2023

★★★★★ 5/5

Google

Great experience from Tyler. Couldn’t recommend him enough. Although he wasn’t the cheapest agent, I felt confident in his pitch to get me the best price, I can’t say how impressed I was from the start. The photographer who came out did a fantastic job, I didn’t even recognise my own house. The open houses worked really well, they made sure each buyer was in a good position so I could decide the best price and offer to go with

Louise · 26 June 2024