Trusted Agent profile · Brownhills

Goodchilds Brownhills reviews

3.6

★★★★★ Good

345 reviews across 2 platforms

1 High Street, Brownhills, WS8 6ED

Goodchilds's office in Brownhills, at 1 High Street, is rated 3.6 out of 5 across 345 reviews on two platforms, including 200 Google reviews rated 4.5.

Google logo

4.5 / 5

200

Reviews on Google

This office

Trustpilot logo

145

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Brownhills office, from every platform, shown as written. First names only.

1/5

Trustpilot

1 star is to much for this estate…

1 star is to much for this estate agents in Grantham Lincolnshire as spent 6000 on the property and there keeping deposit discussed with the company and would advise for people not to go there I am taking them to court for this as citizens advice have advised scum bags

William · 23 January 2024

5/5

Google

Absolutely fantastic team and service. Made the whole buying process really easy. Would highly recommend them to anyone.

Dave · 22 January 2024

Agent replied · 20 June 2024

Hi Dave, thank you so much for your review. I'm sure you'll be very happy in your home.

1/5

Trustpilot

Avoid NewtonFallowell Lincoln!

Very disappointed with this estate agent. We found them to be dishonest, unprofessional and rude. We did not hear from them at all during our house sale process, no updates, nothing, and it was down to us to actually get the house sale through. Very poor service and I would not use them again.

Mrs · 15 October 2023

5/5

Google

I have rented through Goodchilds for the last 4 years and I have always found the whole team to be very helpful and professional. I usually deal with Lauren on the rare occasion I have a problem and she always resolves it quickly

Amanda · 21 June 2021

Agent replied · 20 June 2024

Hello, this is a lovely review. The team appreciates you taking the time out to leave such positive words and of your positive experience with Goodchilds.

1/5

Trustpilot

Grantham Branch

I travelled up from Essex to the Grantham branch to view a flat in Albert Street. The agent was late because he was waiting at the wrong property. I finally got access to find I'd been booked in to view the wrong address. Good job it was only £60 return.Not much of a wasted day then. I got the distinct impression they thought I was below their station. Even the estate agent who sold my property got a frosty reception. Incompetent.

Charlie · 9 October 2019

1/5

Trustpilot

Market Deeping Branch

Market Deeping Branch: never answer the phone, it always transfers to someone at another branch who knows nothing about the property you're enquiring about, takes your number says the branch will call you back - never do. Got through after trying numerous times every day - they must have been waiting for a call from their local takeaway or something and answered by mistake, asked them for some information from the Vendor - usual brush off - will find out and get back to me - still waiting for the call that's never gunna happen. Just what are Vendors paying them for cuz they aint never gonna sell their house for them with zero effort.

Really? · 17 September 2019

5/5

Google

A fantastic all round speedy service from good childs from the start, sold our house within the first 2 weeks. Friendly faces and always there to take your call. The whole experiance from goodchilds was professional and compassionate. If there was a 10 star rating then hey it would be 10/10.

Robin · 22 June 2017

Agent replied · 20 June 2024

Hello Mr Boden, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every customer, and are pleased to hear that you enjoyed your experience here at Goodchilds Brownhills.

5/5

Google

Kerry from Goodchilds came round promptly to value the property, organised viewings efficiently and everything from start to finish was extremely professional. I wouldn't hesitate to recommend them. Sarah ChapmanPositiveResponsiveness, Quality, Professionalism, Value

Sam · 27 August 2022

Agent replied · 20 June 2024

Thank you so much for taking time out to leave a positive review. I know Kerry prides herself on her work and this feedback is much appreciated.

1/5

Trustpilot

If you want discretion - please look elsewhere

Anyone use this agent for lettings, please don't. They have decided to reach to my landlord for a reference before my application was passed. It has now left me in a serious vulnerable position with my landlord. Would a recruitment agent contact a current employer before being accepted for a position - nope! Complete morons

Robert · 19 July 2023

5/5

Trustpilot

Lincoln Branch Excellent

Lincoln branch excellent in all respects. Fair valuation. Superb, kind and considerate staff. Sold within one week and was kept up-to-date throughout the whole process. Cannot praise highly enough.

Wendy · 29 November 2024

1/5

Trustpilot

These people won't even let me view a…

These people won't even let me view a property unless I firstly have them sell my house. Spoke to owner of the property who was shocked to hear potential customers are being turned away. They are only interested in getting new clients on the books. I am 100% genuine. I cant sell mine first as I have only had a handful of propertys which I have thought are worth viewing in past year.

Richard · 9 April 2021

5/5

Google

Everything ran very smoothly from start to completion. I also used there inhouse conveyancers which were also excellent . Would 100% use again

Rich · 21 June 2023

Agent replied · 20 June 2024

Hi Richard, Congratulations on the sale of your property. Thank you for a glowing review, it's appreciated. If you require our services again we would be happy to help. Have a lovely weekend.

4/5

Google

The measure of any good service is regular communication and updates. Goodchilds did this well even when solicitors were lacking. Thank you ladies!

Lizi · 21 June 2023

Agent replied · 20 June 2024

Thank you so much for your review, I'm glad we could help. If we can help in the future please do not hesitate to contact us. All the best in future

5/5

Google

Wow what a service very fast in dealing with a propety we wanted to rent Nothing was too much effort for Leanne and Rebecca Above and beyond what I expected Keep up the good workPositiveResponsiveness, Quality, Professionalism, Value

ATJ · 27 August 2021

Agent replied · 20 June 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

1/5

Trustpilot

Terrible

Terrible. i live under one of their rented propertys. ive had to put up with leaking gutters waste pipes leaking into my garden and now finally rats have got into their roof space and living inside my cielings. complained so many times. They wont do anything

Gavin · 11 January 2024

5/5

Google

5 stars I genuinely can’t thank Goodchilds Brownhills enough for the incredible service … More

Lee · 16 May 2025

5/5

Google

A great estate agents. Was kept in the loop for my sale of property and with keeping on top of my solicitor. Would highly recommend to anyone in the Brownhills area.

Steve · 22 June 2018

5/5

Trustpilot

Lovely staff

Have been tenants through the Melton Mowbray office for a while now and have always found Dawn (who does the inspections)to be helpful and understanding, always happy and willing to help where she can, and asks how we are when she comes to do the Inspections required,

Anouska · 31 October 2023

1/5

Trustpilot

Office in Coalville.

Office in Coalville. Awful experience wasted our time.

Peter · 10 July 2025

5/5

Trustpilot

Remi and team from the Oadby branch…

Remi and team from the Oadby branch always helpful and efficient managing and sorting out any problems with my properties.

Janet · 26 July 2021

1/5

Trustpilot

Too Much Trouble

Searching for a new house and asked NF for a viewing of a property. Simply wouldn't do it, too much trouble. Brigg branch. Wonder if the sellers know what they are doing? Avoid.

Jonathan · 31 July 2024

5/5

Google

Flawless transaction after we found our next rental property. The team at the Brownhills branch pulled out all the stops. Nothing was too much trouble with excellent communication & attention to detail. Many thanks guys/gals.PositiveResponsiveness, Professionalism

Peter · 21 June 2021

Agent replied · 20 June 2024

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We are glad we could make your experience a positive one.

5/5

Trustpilot

Tom and the staff were very friendly…

Tom and the staff were very friendly helpful in selling thank you 👍😃

Allan · 4 May 2025

1/5

Trustpilot

Gazumping is back in Bourne

Gazumping is back in Bourne, sales price offered and they then asked for offers which forced up the cots

Paul · 11 August 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Goodchilds's Google reviews
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