Every review we hold for the Bromsgrove office, from every platform, shown as written. First names only.
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5/5
GoogleWe've have had a very positive experience with Yourmove so far and the agents we have dealt with have been really kind and helpful. The two in particular that we have had a good experience with are Mark and Joanne. Joanne has been very helpful through communication on the phone but also in person at viewings.
Zac Β· 4 December 2024
Agent replied Β· 23 December 2024
Zac, thank you for taking the time to leave us your 5 star review, I will be sure to pass on your comments to Mark & Joanne.
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5/5
TrustpilotGreat service by all the staff
Great service by all the staff. All very friendly and explained everything very thoroughly. Nothing was a bother and any questions were answered quickly. Great communication by all the team. Location was ideal as wanted somewhere local.
Mrs Β· 4 May 2026
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5/5
GoogleHad a fantastic experience with Paul Bennett. He is highly professional, responsive and most importantly honest.
Highly recommend Paul as he truly values communication and customer care!
Luke Β· 25 October 2025
Agent replied Β· 22 November 2025
Luke, what a fantastic review, thank you! Weβre delighted to hear that Paul went above and beyond to assist you. They consistently strive to provide an attentive, results-driven service, and your kind words are a true credit to their hard work.
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5/5
GoogleAMAZING SERVICE!! Paul and his team were brilliant, right from day one. Very professional excellent communication, listened to how I wanted my property marketed. I would advise anyone, planning on putting your house on the market to go with Paul. I have even invited Paul to celebrate πΎ with me on completion date. BIG THANK YOU π β¦
Cheri Β· 10 October 2024
Agent replied Β· 9 November 2024
Cheri, many thanks for your kind words, thank you for using the services of Your Move to sell your property, we are delighted with the outcome achieved and wish you all the best for the future...
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5/5
GoogleI am extremely pleased with the support received from Paul Bennet and his staff at Your Move in purchasing a beautiful property. Paul was instrumental in providing guidance together effective communication and prompt email responses to any queries.
Yvonne Β· 21 June 2025
Agent replied Β· 25 July 2025
Congratulations from the entire team! We are absolutely delighted to have been able to assist you in finding your dream home. β¦ More
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5/5
GoogleGreat service from Your Move. Peter was incredibly helpful and responsive in getting my flat let. Could not have asked for more
Tony Β· 15 October 2025
Agent replied Β· 22 October 2025
Dear Tony,
Many thanks for taking the time and trouble to post your review. Your comments are very much appreciated. I will be sure to pass on your comments to Peter and the Lettings team.
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5/5
TrustpilotThe wallsend team of Newcastle isβ¦
The wallsend team of Newcastle is exceptional. Sarah, Jessica and Harry gave me excellent service and I'm gonna stick with them going forward. Kudos to excellent customer service π
Mr Β· 14 May 2026
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5/5
GooglePaul at YM Bromsgrove has been extremely helpful with the selling process, always keeping us informed with concise up to date info.
Catman29 Β· 8 October 2025
Agent replied Β· 22 October 2025
Glenn,
Many thanks for choosing the services of Your Move to sell your property. We are delighted to hear that you have been pleased with the level of communication and the manner in which we have managed the sale on your behalf.
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3/5
GooglePut my house up for sale autumn 2021 with a tenant in situ due to leave on the following few months. Zero viewing and not a single call from sales at yourmove Bromsgrove to let me know why. There was a good reason - people were trying to view but tenant would not allow. Finally learned this through the lettings department.
I admit it was a tricky situation but a call or email from sales would have been nice to keep me informed.
My property is now for sale again with another local agent and their communication is flawless. I would not put my property in the hands of yourmove again for sales. However, the lettings team were much better although not very proactive.
Emma Β· 12 December 2022
Agent replied Β· 11 December 2024
Emma, We have checked our records and are unable to locate you on our database, would you be kind enough to get in contact with the office so we can look in to this further for you!!
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5/5
GoogleYour Move and Paul have been great helping us buy our first home. The journey so far has been a pleasure, keeping us updated and informed throughout. Always there to answer an email or call, Paul has been particulary helpful taking the time to get things done, his efforts are greatly appreciated.
Would certainly recommend based on our experience.
Joe Β· 13 May 2024
Agent replied Β· 9 November 2024
Joe, We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
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4/5
GoogleHannah has been fantastic, really helpful, warm, positive and informative, both while we were searching for houses and since we have moved in. I am torn about giving a 5 star rating as I would like to. I'm purely withholding the last star because the letting process at the moment has become very pressurising. I realise the pressure is across the board, and is multi fascited in why it is the case, but I would love to see letting agents find creative ways of reducing that sense of pressure when people are looking for houses.
Rebecca Β· 10 November 2022
Agent replied Β· 9 November 2024
Rebecca, many thanks for your review, I will be sure to pass on your comments to the team. π β¦
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5/5
GoogleI used your move to rent a property and I highly recommend this agency! I highly recommend Georgina. She was very friendly and very approachable. Georgina has always been at the end of the phone if I needed guidance with anything and always responds to my emails.
From start to finish Georgina has helped and made the whole Process less stressful.
I canβt thank her enough and your move should be proud to have staff like Georgina on board. A massive Thankyou to her
Rhi Β· 10 November 2022
Agent replied Β· 9 November 2024
Rhi, many thanks for taking the time to leave such great feedback, we are delighted to hear you have been pleased with our service.
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5/5
GoogleWe were recommended Your Move through my brother and in particular Paul who has been nothing short of first class throughout our dealings with him.
Upon initially contacting Paul about selling our house, he came out of his way to post a confirmation date of our meeting and formally introduced himself.
He made things very clear and easy to understand and has been incredibly supportive throughout all stages of our sale and has been in regular contact to ensure we are all okay and if there is anything else that he can do to help.
I would recommend Paul and Your Move to anyone looking to move in the Bromsgrove area and their service was excellent having had meetings etc with other estate agents.
Thank you to Paul and the team for helping us in our next venture.
Nick, Sam and Theo
National Β· 10 November 2022
Agent replied Β· 9 November 2024
Nick / Sam & Theo - May we say it has been an absolute pleasure working with you over the past few months, we are delighted that we have been able to make your dreams come true, I hope you are all very happy in your new home and wish you all the best with your soon to be 2nd child. β€
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5/5
TrustpilotManaged to get the house on the marketβ¦
Managed to get the house on the market a couple of days after contact. Kept us up to date at every stage and offered advice when required.
Laura Β· 27 August 2026
Agent replied Β· 22 September 2026
We're so glad we could get your house on the market quickly and keep you informed every step of the way. Your positive feedback means a lot to us!
Regards,
Your Move
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4/5
TrustpilotAs a buyer
As a buyer, the service I received so far has been very good. Questions have been answered to my satisfaction. Assistance with finding a surveyor was very helpful. Overall, whichever member of staff took my call, they were able to provide a satisfactory response to my enquiry. I'm looking forward to a smooth completion.
Monica Β· 22 September 2026
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5/5
GooglePaul went above and beyond replying to emails even on a Sunday night at 10pm. We moved to use your move from a different company as the service weβd received was below average, Paul restored my faith in estate agents and sold our house for us. Helps heβs a top guy whilst doing a great job also.
Simon Β· 13 May 2024
Agent replied Β· 9 November 2024
Simon, Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
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5/5
GoogleI am very happy with the service provided by Your Move as my letting agent and my sincere thanks and appreciation goes to Peter, who was very supportive. He made sure that we had a hassle free move in. Thanks to Peter and the whole Your Move team
Amal Β· 10 October 2024
Agent replied Β· 9 November 2024
Amal, We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
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5/5
GoogleIβm in the process of buying a home sold by yourmove Bromsgrove. Theyβve been very helpful throughout the process. Mark has been great in putting up with my large family at multiple viewings. Paul has been very helpful on the legal end of things, especially with helping my solicitor move things along!
Zachary Β· 12 July 2024
Agent replied Β· 9 November 2024
Hey Zac, βThank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and weβre glad to hear that we succeeded. Thanks again!β
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5/5
GooglePaul went above and beyond to ensure the purchase if our first home went smoothly. From guidance to reassurance via phone calls and email he really put our minds at ease and help chase solicitors when they were not playing ball. This resulted in us being in our new home before Christmas. I would highly recommend your move and the service we recieved.
Kirst Β· 10 November 2023
Agent replied Β· 9 November 2024
Kirsty - We always aim to please, so thank you for taking the time and trouble to leave your review, delighted we were able to get you into your new property for Christmas. All the best for the future and we hope you are very happy in your new home.
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5/5
GoogleSo we had been puy in a situation with our old landlord and pete really pulled out all the stops and helped us find our new home . And kept us in the loop and we are so thankful. Would definitely recommend
Jemma Β· 27 November 2024
Agent replied Β· 23 December 2024
Jemma, thank you for taking the time to leave us your 5 star review, I will be sure to pass on your comments to Peter.
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5/5
GoogleWe have the pleasure working with Paul over the last few months. He has been really helpful, knowledgable and informative, guiding us throughout buy our first home. He gave us some great advice as we wouldnβt have known, never gone through the process before. Definitely recommend Paul for his knowledge and quick responses.
Mellissa Β· 13 May 2024
Agent replied Β· 9 November 2024
Melissa, Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work. Thanks again...
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5/5
TrustpilotSold my house with Your Move
We recently sold our house through Your Move and were very pleased with the service we received throughout the process.
Anna Β· 2 September 2026
Agent replied Β· 22 September 2026
We are so pleased to hear about your positive experience selling your home through us. It's wonderful to know that our team's efforts in generating interest and providing honest communication were appreciated. We are especially proud to hear about the excellent service you received from our colleague, whose professionalism and enthusiasm clearly made a significant difference. Your kind words truly motivate us, and we are delighted that we could make the selling process less stressful for you. Thank you for recommending us and for acknowledging our hard work.
Regards,
Your Move
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5/5
TrustpilotI had an amazing experience and I needβ¦
I had an amazing experience and I need to thank everyone for the great experience and customer service
Jean Β· 12 September 2026
Agent replied Β· 22 September 2026
We're so glad to hear you had an amazing experience and appreciate your kind words about our service. Thank you for your wonderful feedback!
Regards,
Your Move
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5/5
GoogleI've recently been on the hunt for a rental property in the bromsgrove area. I've been dealing with numerous estate agents, and none of my experiences have come close to the service provided by Your Move. I've been helped by Georgina, who's been very polite, friendly and frequently kept in contact with me throughout the past few weeks, telling me about new properties and arranging viewings for me. Her assistance and polite manner has made the whole process much easier and far less stressful, giving me the opinion that Your Move is far above the rest of the competition with staff like her on board.PositiveResponsiveness, Quality, Professionalism
Ben Β· 10 November 2021
Agent replied Β· 9 November 2024
Hi Ben, great review, thank you so much for your positive feedback regarding your experience with Your Move Bromsgrove compared to other estate agents you have had dealings with, I will be sure to pass on your thoughts to Georgina. π β¦
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