Trusted Agent profile · Bromsgrove
Verified
★★★★★
510 reviews across 2 platforms
61 High Street, Bromsgrove, B61 8AQ
Oulsnam's office in Bromsgrove, at 61 High Street, is rated 4.9 out of 5 across 510 reviews on two platforms, including 300 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Oulsnam, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bromsgrove office, from every platform, shown as written. First names only.
5/5
TrustpilotKaren Clifton
I have recently had several viewings and of them, Karen was the most impressive viewing representative. She was knowledgeable on the house, had obviously done her 'homework' on the background and also had info to hand. She was also friendly and professional.
5/5
GoogleWhere do I start! 5 stars simply isn't enough for all the hard work that the team put into getting the sale of my Mum's house completed. The sale had complications from our side but the dedication of the team didn't wavier once. Peter was …
Thank you so much for your wonderful review.😊 We’re delighted Peter and the team could support you through what sounds like a tricky sale. Your kind words mean the world, and we’re thrilled we could help make the process smoother. …
5/5
GoogleKaren from Oulsnam showed us around the property giving a thorough overview of all the rooms explaining all key points. We were left to look around freely on our own at times which gave us the opportunity to take in our own thoughts. Karen answered any questions that we had and provided a first class viewing for us.
Thank you so much for taking the time to leave a lovely review. We’re really pleased to hear that Karen made your viewing such a positive. Thank you for choosing Oulsnam.
5/5
TrustpilotFab experience so far!
I’ve had a number of viewings for properties arranged by Angela, and conducted by Dawn. I can’t fault Dawns knowledge and professionalism. She will find out the answers to my questions, and nothing ever feels too much (like accommodating extra viewings or late viewings) Angela is always quick at responding, willing to help and has contacted me about properties coming to the market she knows I will like. Thank you both so much.
5/5
TrustpilotI’ve had a really positive experience…
I’ve had a really positive experience with this letting agency throughout my tenancy. The team has been professional, responsive, and easy to deal with, which made the whole process, from moving in to any ongoing queries, smooth and stress-free. A special mention goes to Shania, who has been exceptional from start to finish. She has always been attentive, approachable, and quick to respond to any questions or concerns I’ve had. Her communication is consistently clear and to the point, and she genuinely goes the extra mile to ensure everything is handled efficiently. It’s reassuring to know there’s someone reliable looking after things, and it’s made a big difference to my overall experience. I would definitely recommend this agency, and Shania in particular, for their professionalism and excellent customer service.
Thank you for leaving such a great review that is much appreciated and we are so please with the service Shania has being able to provide you with.
5/5
Trustpilotexcellent service from Shania Benton
I’ve been renting from Robert oulsnams and company for 5 years all in all. In my first flat then when I wanted to move to somewhere bigger they made the process simple and easy. Since being In my house Shania Benton has made it effortless any problem I have had she’s sorted them quickly and is always responding to emails and phone calls quickly i always get a reply on the same day if I email. Whenever I’ve had an issue or problem she’s been there to sort it out and I’ve never not felt like I can not contact her. When I’ve needed stuff amending or some help she’s always been there to sort it out. If I ever wanted to move I would stay with Shania snd her company but right now I’m more than happy in my property
We appreciate you taking the time to leave a review it is much appreciate and we are please Shania has being able to assist.
5/5
TrustpilotExcellent service, fantastic representative
I have been to view a further property and met up with the representative, Mrs Wragg, she has been a delight from the start. Very professional, friendly and knowledgeable. As very pleased to see that we had Mrs Wragg to show us around today’s property, she knows what I’m looking for and knew what aspects of the property to point out. She was really helpful and I would not hesitate to recommend her to anybody looking to buy a property. Thank you.
Thank you for your kind review I have passed your kinds words on to Sadie.
5/5
GoogleWe have just completed our purchase with Oulsnam Bromsgrove and moved into our new house. The team has just been exemplary and has supported us throughout the process, liaising with vendors and solicitors and really using a lot of …
Thank you so much for your kind words. We’re delighted that Tim, Peter, Emma, and the rest of the team could support you throughout your purchase and help make the process smooth. We really appreciate your recommendation and are thrilled you’re happy in your new home.
5/5
GoogleSadie was very pleasant and informative on a recent house viewing. She explained everything and had even made notes so that she remembered to tell me everything which was a lovely touch. Thank you Sadie
Thank you for your wonderful review of your appointment with Sadie we are pleased to hear you had a positive appointment.
5/5
TrustpilotHigh praise
Just wanted to say a massive thank you to all the team at the Northfield branch, special shout out to Amanda and Martin. After 12 months and 4 x house sale we finally got there , the team were patient professional and always kept us up to date, would highly recommend 👏🏻👏🏻👏🏻
5/5
GoogleWe tried two estate agents in Bromsgrove before finding Robert Oulsnam, and the difference was night and day. From the very start, we were impressed with their professionalism. The photos and Rightmove listing were excellent, and the number …
Thank you so much for taking the time to share such a detailed and wonderful review. We’re thrilled to hear that Oulsnam made such a difference for you. Tim and the team will be delighted to know their dedication, communication, and support … More
5/5
TrustpilotBuying a home can be overwhelming
Buying a home can be overwhelming, but Sarah and her team made it feel easy. They were supportive, responsive, and so genuinely kind throughout. Thanks to them, the process was as pain-free as it could be. I’m so grateful and would 100% recommend them to anyone.
5/5
TrustpilotHighly recommended
Realistic pricing saw the sale of our house at asking price within a week of it going on the market. Oulsnam’s fees were inclusive, transparent and competitive. The team, led by Shelbi, was accessible, professional and friendly. The sale took some time to complete, not Oulsnam’s fault, and Shelbi was tenacious in her chasing and keeping us and our buyers updated.
5/5
TrustpilotAbsolutely Fantastic …
From the start the Kings Heath branch were excellent from the customer service provided to dealing with my many calls to them. Michelle and her team are a credit to this company and were an absolute pleasure to work with.
Thank you for the 5 star review and I am sure the Kings Heath office will be delighted with your review. All the best for the future.
5/5
TrustpilotA big thank you to Lisa Harvey who has…
A big thank you to Lisa Harvey who has provided brilliant customer service! We had a very quick turn around while moving house and Lisa was able to get a management pack across for our previous property immediately and quickly dealt with urgent requests from our solicitor. Thank you so much!
5/5
TrustpilotSadie was very knowledgeable about the…
Sadie was very knowledgeable about the house I viewed last week , she is very polite made me feel at ease very easy to chat too lovely lady .
Thank you for your positive review and I have passed your kind words on to Sadie.
5/5
GoogleI cannot rate the team at Oulsnam highly enough, through my difficult sale and purchase I have had nothing but great support. Naz is a god send as is Tim - they are tenacious with their chasing and updates! They have been absolutely …
Thank you so much for this amazing review. ⭐ We’re delighted to hear that Naz and Tim were able to support you through what sounds like a challenging sale and purchase. Their dedication and determination really do make a difference, and … More
5/5
GoogleSadie was very accommodating, experienced and helpful within the process of purchasing our forever home. Highly recommend. Thank you.
Thank you for your lovely review. We’re delighted to hear Sadie provided such helpful support throughout your purchase and helped make the process a positive experience. We’ll be sure to pass on your kind words.
1/5
GoogleWas so well looked after and encouraged after my sale fell through twice. It was a long drawn out process, but we got there in the end. The team at Bromsgrove, Peter, Tim and Emma were my rock in a difficult personal situation. …
We’re so grateful you shared this. 😊 We are so pleased Peter, Tim, and Emma could support you through such a challenging process and help you reach the finish line. Your kind words mean a lot to the team. …
5/5
GoogleOn walking into the Bromsgrove office I was treated with kindness and excellent professionalism by all. A special thanks to Pete Styler who took extra time to make me feel at ease.
Thank you so much for your positive review, it is really great to hear that you were so pleased with the service and we are happy to have helped with the sale of the property.
5/5
TrustpilotPete was brilliant
Pete was brilliant, very supportive and helpful throughout the entire process. Don’t know how we would have managed without him.
We really appreciate you taking the time to leave us with a review and are happy to hear that you were pleased with the service you received.
5/5
TrustpilotHighly recommended!!
I was supported through the whole selling process by the Kings Heath team (Georgie, Michelle, and Alison) whose knowledge proved invaluable, acting as an intermediary between all parties. Their communication levels were exceptional, offering a friendly and professional approach. I would recommend the Kings Heath team to any potential buyers as they fully understand the local market and are passionate about the individual, rather than just another sale!
Thank you for the 5 stars and for the very positive review. We are so happy that the Kings Heath Team has helped you through this process and we wish you all the best for the future.
5/5
TrustpilotDiamond service
I can’t thank Shelbi and here team enough for the hard work they put into selling my property. I would certainly with no hesitation recommend Robert Ouslam to any prospective buyers or sellers. Thankyou once again Ray Harrison.
5/5
GooglePeter was diligent throughout the sale of the house and despite all the set backs, we got there. All the team were helpful in assisting when needed. A lovely team of people at Bromsgrove branch, thank you so much ☺️
Thank you so much for your kind words. 😊 We’re thrilled Peter and the Bromsgrove team could support you throughout the process and help get you to the finish line. …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Oulsnam's Bromsgrove office has 510 reviews across two platforms: 300 on Google, 210 on Trustpilot (across the whole business).
Oulsnam Bromsgrove is rated 4.9 out of 5 across all 510 reviews, and 5.0 out of 5 on Google from 300 reviews.
Yes. In The Trusted Agent 2026 awards: Oulsnam, Bromsgrove won Gold.
Oulsnam Bromsgrove, 61 High Street, Bromsgrove, B61 8AQ.
